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Parkroyal Saigon Hotel

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Very good8.0
Based on 530 reviews
87% would recommend to a friend
Parkroyal Saigon Hotel
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7.9 Very good location
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7.9Location
  • Free Wi-Fi in all rooms

  • Steamroom

  • Air conditioning

  • Daily housekeeping

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Room choices
Superior Room
...
  • City view
  • 33 m²
  • 2 single beds or 1 king bed
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Deluxe Room
...
  • Pool view
  • 37 m²
  • 2 single beds or 1 king bed
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Executive Suite
...
  • Pool view
  • 62 m²
  • 1 king bed
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Orchid Club Deluxe
...
  • Pool view
  • 34 m²
  • 1 king bed
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Business Deal - Deluxe Room with Foot Reflexology
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  • 1 king bed
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Business Deal - Superior Room with Foot Reflexology
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  • 2 single beds or 1 king bed
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Business Deal - Orchid Club Room with Foot Reflexology
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  • 1 super king bed
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Nearest essentials

Airports
  • 1.8 kilometers to
  • Tan Son Nhat International Airport (SGN)
  • 25 kilometers to
  • Long Thanh International Airport
Public transportation
  • 2.1 kilometers to
  • Saigon Railway Station
  • 5 kilometers to
  • Ben Xe Mien Dong Bus Station
Hospital or clinic
  • 80 meters to
  • Mekong Hospital
Pharmacy
  • 650 meters to
  • Nam Bac Drugstore
Convenience store
  • 300 meters to
  • Ministop
Cash withdrawal
  • 900 meters to
  • ATM

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Verified guest reviews

Agoda Reviews (530)
Booking.com Reviews (138)

3.2

Filter by guest type:
Very good
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 7.9
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 7.6
Very good
  • Cleanliness 8.1
  • Facilities 7.7
  • Location 7.8
  • Room comfort and quality 8.0
  • Service 8.1
  • Value for money 7.6
Excellent
  • Cleanliness 8.4
  • Facilities 7.4
  • Location 7.9
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.8
Excellent
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 7.9
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 7.8
Excellent
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 8.0
  • Room comfort and quality 8.2
  • Service 8.4
  • Value for money 7.8
Excellent
  • Cleanliness 8.7
  • Location 8.1
  • Room comfort and quality 8.4
  • Service 8.4
  • Value for money 8.0
Very good
  • Cleanliness 8.6
  • Facilities 9.0
  • Location 7.6
  • Room comfort and quality 8.1
  • Service 8.6
  • Value for money 7.3
Provided by verified guests of Agoda
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Room type
  • Superior Room
  • Deluxe Room
  • Executive Suite
  • Orchid Club Deluxe

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8.8
belinda from Malaysia
Solo traveler
Superior Room
Stayed 1 night in February 2016
location is good”
price is valuable. location is good. hotrl facilities is good. will come back again .
Reviewed August 30, 2017
Dear Belinda, Thank you so much for taking your important time out to write this great review about our iconic 4 Star Hotel. As a team, we are delighted that you enjoyed your stay with us and that we “Exceeded Your Expectation”. We hope to see you again in the very near future! All our very best, PARKROYAL Saigon Team
Responded September 06, 2017
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Parkroyal Saigon Hotel
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4.4
Thi from Vietnam
Business traveler
Superior Room
Stayed 1 night in August 2017
Friendly staff, so so location, dirty hotel, toile”
-I came the hotel at 2:30pm, but my room was not available. And the reception didnot even say sorry to me. -The room is very dirty: many hairs on the bed, the floor and in toilet. They didnot even throw away some fruits of the other guess on the table (longan). -The bathroom is also in a corner with toilet. So, when you take a shower, the toilet will be get wet and also the floor. I stayed with my children, so I'm very afraid of sliping the floor. -Breakfast: I ordered 2 hard - boiled eggs. 10 miutes later I got it but I could not eat because it was just soft - boiled eggs. I took it to the chef and ask him to boil it again. But THREE time like that, they also give me just soft - boiled eggs. -They said that they are 4 stars hotel. But their service just like 1 star hotel. What a pity!
Reviewed August 25, 2017
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10.0
Salvatore from Australia
Business traveler
Superior Room
Stayed 3 nights in August 2017
Exceptional”
A little dated but well kept and good value. Did the orchid club. Worth while. Location is very close to the airport so avoid much of the traffic hassle of HCM.
Reviewed August 20, 2017
Greetings from PARKROYAL Saigon Thank you so much for taking your important time out to write your feedback about our iconic 4 Star Hotel. We understand that some of our Guest Rooms are dated but we now have addressed this issue and we are presently in the process of full Renovation in line with our distinguished Pan Pacific Brand Guidelines. We are excited to reveal our newly Refurbished Rooms introducing a refreshed look and feel that will create a heightened level of sophistication for you, our Guests. Once again, thank you for taking your time to share your important feedback as we strive to “Exceed Your Expectations”. We are looking forward to welcoming you back to our newly Refurbished Hotel in your next visit, hopefully very soon! All our very best, PARKROYAL Saigon Team
Responded September 06, 2017
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Parkroyal Saigon Hotel
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7.2
Jason from Singapore
Business traveler
Superior Room
Stayed 3 nights in July 2017
Very good”
Because it's near to the airport, it's not easy to find a reasonable taxi fare. Hotel is nice and staff are friendly. Distance away from the city though. Stay here is you are moving around this area or just lazing in the hotel else there are lots of option in the city.
Reviewed August 17, 2017
Greetings from PARKROYAL Saigon Thank you so much for taking your important time out to write your feedback about our iconic 4 Star Hotel. While we wish you had a better experience, it is feedback like yours that we learn from, immediately correct and use to improve our service deliverable. Therefore, we now have Shuttle Services to airport and city center for your satisfaction. We hope you avail this service during your next visit. All our very best, PARKROYAL Saigon Team
Responded September 06, 2017
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8.4
Mark from Philippines
Couple
Superior Room
Stayed 1 night in August 2017
Excellent”
aircon is not that cold in our room, called maintenance staff twice
Reviewed August 10, 2017
Dear Mark - Thank you for sharing your feedback. We will look into this matter straight away. The team and I hope to welcome you back soon to PARKROYAL Saigon.
Responded August 11, 2017
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Parkroyal Saigon Hotel
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10.0
Min from South Korea
Business traveler
Orchid Club Deluxe
Stayed 1 night in June 2017
Good”
Nice
Reviewed June 20, 2017
Thank you very much for your review and we hope to welcome you again soon. :)
Responded August 11, 2017
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Parkroyal Saigon Hotel
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8.4
Nguyen from Vietnam
Couple
Superior Room
Stayed 2 nights in June 2017
Good hotel”
So goog location
Reviewed June 11, 2017
Thank you very much for your review!
Responded August 11, 2017
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Parkroyal Saigon Hotel
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9.2
Christy from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in December 2015
Good business hotel”
We stay here because it is near the convention center. Far away from town, need to take a cab everywhere you go. Clean room, good Buffett spread and very good spa. Did not have time to check out other facility in the hotel.
Reviewed April 14, 2017
Greetings from PARKROYAL Saigon Thank you so much for taking your important time out to write your feedback about our iconic 4 Star Hotel. We are glad that you enjoyed your stay with us and hope that you can check out more other facilities during your next visit, hopefully very soon! Sincerely, PARKROYAL Saigon Team
Responded September 06, 2017
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2.0
Diane from Canada
Couple
Deluxe Room
Stayed 1 night in April 2017
Acceptable”
I had an emergency in the family where I had to postpone my stay and the hotel refused to allow it. Very poor business practice.
Reviewed April 04, 2017
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8.0
Diem from Australia
Solo traveler
Orchid Club Deluxe
Stayed 1 night in March 2017
Awesome”
Room was clean. Mattress was firm. The pillows and sheets were comfortable. Level 10 orchid lounge was empty and awkward to be in given I was the only one there at any given time. Service was faultless. Overall pleasant experience :)
Reviewed March 15, 2017
Greetings from PARKROYAL Saigon Thank you so much for taking your important time out to write your feedback about our iconic 4 Star Hotel. We are delighted that you enjoyed your stay with us and hope to see you again very soon. Sincerely, PARKROYAL Saigon Team
Responded September 06, 2017
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