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Lobby, PARKROYAL Serviced Suites Kuala Lumpur in Kuala Lumpur
Studio Suite, PARKROYAL Serviced Suites Kuala Lumpur in Kuala Lumpur
a large building with a clock on the side of it, PARKROYAL Serviced Suites Kuala Lumpur in Kuala Lumpur
a woman and a man are playing a video game, PARKROYAL Serviced Suites Kuala Lumpur in Kuala Lumpur
Interior view, PARKROYAL Serviced Suites Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], PARKROYAL Serviced Suites Kuala Lumpur in Kuala Lumpur
a swimming pool with blue chairs and blue umbrellas, PARKROYAL Serviced Suites Kuala Lumpur in Kuala Lumpur

Removed from saved list

8.4

Excellent

13,317 reviews

13,317 reviews

Housekeeping386
Breakfast125
View97
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kitschy Classy Kuala Lumpur
60 m
No Black Tie
90 m
Jalan Changkat Bukit Bintang
170 m
Jalan Alor
190 m
Selections Groceries
200 m
Popular landmarks
Pavilion Kuala Lumpur
520 m
KLCC - Bukit Bintang Pedestrian Walkway
660 m
Menara Kuala Lumpur
720 m
Aquaria KLCC
750 m
KLCC Park
1.0 km
Closest landmarks
Olé Café
150 m
Healy Mac's (Bukit Bintang)
160 m
Travel Han
190 m
Finnegan’s
240 m
California Fitness
300 m

PARKROYAL Serviced Suites Kuala Lumpur

No 1, Jln Nagasari off Jln Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia, 50200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

17 travelers have booked today.

Value for money8.6
Distance to city center0.5 Km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.5 km

Rooms available at PARKROYAL Serviced Suites Kuala Lumpur

Excellent
Room comfort & quality

8.7

2 Bedroom Premier
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Studio Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 87 m²/936 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Premier
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Suite Twin
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Three Bedroom Suite
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
One-Bedroom Suite Triple
...
  • Room size: 65 m²/700 ft²
  • Outdoor view
  • 1 single bed and 1 king bed
Enter dates to see prices
One Bedroom Premier Suite
...
  • Room size: 69 m²/743 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Two bedroom Premier Suite
...
  • Room size: 96 m²/1033 ft²
Enter dates to see prices

Frequently asked questions

Does PARKROYAL Serviced Suites Kuala Lumpur offer shuttle service for getting around?

For your convenience when traveling around the city, PARKROYAL Serviced Suites Kuala Lumpur provides None right at your doorstep making it easy for you to get to places smoothly.

Does PARKROYAL Serviced Suites Kuala Lumpur offer dry cleaning services?

Yes! PARKROYAL Serviced Suites Kuala Lumpur features dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What steps does PARKROYAL Serviced Suites Kuala Lumpur take in terms of hygiene, safety, and cleanliness?

PARKROYAL Serviced Suites Kuala Lumpur fulfill our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well equipped with body thermometer, first aid kit, free face masks, sterilizing equipment, staff trained in safety protocol, temperature check for guests and staff, and doctor/nurse on call for all rounded safety precautions and hygiene protocols.

At what time of the year is PARKROYAL Serviced Suites Kuala Lumpur most popular?

PARKROYAL Serviced Suites Kuala Lumpur's most popular month where verified guests have stayed the most is in December.

What is the verified guest review consensus about PARKROYAL Serviced Suites Kuala Lumpur's view?

64.0% of our verified guest critiques have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for PARKROYAL Serviced Suites Kuala Lumpur down in the review section.

What is the typical rating that past Couples' have given to PARKROYAL Serviced Suites Kuala Lumpur?

Past couple travelers that have stayed at this property have given PARKROYAL Serviced Suites Kuala Lumpur an average rating of 8.6. You can look up on more descriptive customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the nearest train, metro, or bus station to PARKROYAL Serviced Suites Kuala Lumpur?

The nearest train, metro, or bus station is Bandar Utama, 10023.68 m away from PARKROYAL Serviced Suites Kuala Lumpur.

What well-known shopping destinations are close by PARKROYAL Serviced Suites Kuala Lumpur?

Shopping options in PARKROYAL Serviced Suites Kuala Lumpur’s Bukit Bintang neighborhood comprises of Suria KLCC, Sungei Wang Plaza, and Pavilion Kuala Lumpur.

What is the closest airport to PARKROYAL Serviced Suites Kuala Lumpur?

The closest airport to PARKROYAL Serviced Suites Kuala Lumpur is Malacca International Airport, 115.0 km away.

See map

Explore the neighborhood

What people love about PARKROYAL Serviced Suites Kuala Lumpur

  • 7.2

    Very good
    Cleanliness

    "Very clean."

    Dennis

    |

    May 10, 2023

  • 10

    Exceptional
    Cleanliness

    "Clean rooms."

    Nadirah

    |

    May 9, 2023

  • 10

    Exceptional
    Location

    "Great location and sumptuous breakfast too!"

    Fatimah

    |

    May 13, 2023

Property ranking|Compared to 9,332 Kuala Lumpur properties
See all rankings
Room comfort score
8.7/10
Service score
8.8/10
Couples review score
8.7/10
Room size
75 sqm.
Better than
99
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Bigger than
97
%
of Kuala Lumpur properties
Overall rating:

8.4

Excellent
13,317 reviews
Cleanliness
8.7
Facilities
8.4
Location
8.8
Read all reviews >
What travelers say they love:
Good service apartment, decent breakfast
Wenjie from Singapore
Group
More about PARKROYAL Serviced Suites Kuala Lumpur

More about PARKROYAL Serviced Suites Kuala Lumpur

PARKROYAL Serviced Suites Kuala Lumpur

For travelers who want to take in the sights and sounds of Kuala Lumpur, PARKROYAL Serviced Suites Kuala Lumpur is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. Access is everything, and you'll get the most of while staying only 7.8 km from Terminal Bersepadu Selatan and its easy transportation options.
Enjoy all that PARKROYAL Serviced Suites Kuala Lumpur has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Kuala Lumpur even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat and dry cleaning service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the PARKROYAL Serviced Suites Kuala Lumpur. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at PARKROYAL Serviced Suites Kuala Lumpur provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at PARKROYAL Serviced Suites Kuala Lumpur are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at PARKROYAL Serviced Suites Kuala Lumpur. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
Fill your days with the array of activities and facilities offered at PARKROYAL Serviced Suites Kuala Lumpur. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's library and games room.


Around the property

Don't spend all your time inside while in Kuala Lumpur! Be sure to visit Menara Kuala Lumpur located 720 m away, an item on every checklist of those who travel to Kuala Lumpur.


Reasons to stay here

Find incredible value for money here, which is ranked better than 96% of the city's accommodation.
Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Kuala Lumpur.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

394 mentions

Housekeeping

251 mentions

Swimming Pool

169 mentions

Food & Dining

67 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Rental car
  • Shuttle service
Available in all rooms
  • Accessible by elevator
  • Adapted bath
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Board games/puzzles
  • Books/DVDs/music for children
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dishwasher
  • Dressing room
  • DVD/CD player
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • High chair
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • LAN Internet in room [free]
  • Linens
  • Microwave
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Sauna
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Washing machine
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Breakfast options
  • Asian
  • Continental

Location

No 1, Jln Nagasari off Jln Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia, 50200
Excellent
Location

8.8

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    17.5 km 42 min drive
  • Kuala Lumpur International Airport (KUL)
    45.2 km 57 min drive
Public transportation
  • Raja Chulan Monorail Station
    290 m 9 min walk
  • Bukit Bintang MRT Station
    340 m
Hospital or clinic
  • Thetole Acupuncture & Herbal Medical Centre
    310 m 8 min walk
Shopping
  • Pavilion Kuala Lumpur
    520 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    150 m 4 min walk

What's nearby

Popular landmarks
  • Jalan Alor
    190 m
  • Pavilion Kuala Lumpur
    520 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    660 m
  • Menara Kuala Lumpur
    720 m
  • Aquaria KLCC
    750 m
  • KLCC Park
    1.0 km
  • Petronas Twin Towers
    1.1 km
  • Chinatown - Kuala Lumpur
    1.5 km
  • Central Market
    1.5 km
  • KL Bird Park
    2.4 km
Nearby landmarks
  • Kitschy Classy Kuala Lumpur
    60 m
  • No Black Tie
    90 m
  • Olé Café
    150 m
  • Healy Mac's (Bukit Bintang)
    160 m
  • Jalan Changkat Bukit Bintang
    170 m
  • Jalan Alor
    190 m
  • Travel Han
    190 m
  • Selections Groceries
    200 m
  • Dry Point
    230 m
  • Finnegan’s
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee180 MYR
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)25 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of floors30
  • Number of rooms 287
  • Year property opened2010
Parking
  • Daily parking fee0 MYR

Property announcements

We are happy to advise of our signature safety and hygiene program - PAN PACIFIC CARES, for your better comfort while staying with us

Our fully vaccinated associates look forward to welcoming you aboard very soon.

Reviews of PARKROYAL Serviced Suites Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.4
Location8.8
Room comfort and quality8.7
Service8.8
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (2,201)
8-9 Excellent (991)
7-8 Very Good (968)
6-7 Good (335)
<6 Below Expectation (376)
Time of the year
Mar - May (1,211)
Jun - Aug (1,111)
Sep - Nov (1,136)
Dec - Feb (1,413)

Show reviews that mention 

Showing 4,872 verified guest comments
12345
10.0
Exceptional
Fang from Singapore
Family with teens
Two Bedroom Suite
Stayed 3 nights in December 2022

Short stay in KL”

Stayed at Parkroyal this school holidays. This service apartment has nice amenities & facilities. But age is showing. Overall apartment is clean. Housekeeping thorough. Lots of malls & nice eateries nearby. Not to forget there are two LRTs stations nearby as well. Good location to venture out exploring KL. One thing to note if you are driving, the hotel car park ramps are pretty narrow. New or inexperience drivers should beware !! Other than that great stay at the Parkroyal KL !!!

Reviewed January 01, 2023

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Dear Fang, Thank you for the review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded January 03, 2023
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Juan from Philippines
Family with teens
Studio Suite
Stayed 3 nights in November 2022

Great Location, Big Clean Rooms, Good Value”

Rooms 2403 and 2301. Rooms are nice and big, and good layout. It is very clean. This was the perfect location for me. Close walkable distance to bukit bintang but secluded at night and has a local flair. Local eateries around as well as pubs. Jalan Alor is close by. Nasi place across the street. There is this elderly gentleman/doorman who would greet and smile at us when we come in and out. I would stay at this hotel again.

Reviewed December 01, 2022

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Dear Juan, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded December 01, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Iffah from Singapore
Family with young children
2 Bedroom Premier
Stayed 2 nights in December 2022

Super in love!”

Staff Raziman was indeed very helpful. Definitely will come back again as all the staff here from the bellboy to the security guard, cleaner guy all are very warm and friendly. Thank you for making our stay with our little children a wonderful stay in KL. Our room was given on a higher floor and we enjoyed viewing Menara KL from our room. Really grateful that we met this hotel through agoda.

Reviewed December 22, 2022

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Dear Iffah, Thank you for the wonderful review and for highlighting the excellent service provide by the team, especially our Guest Service Manager, Raziman Salleh. We do look forward to welcoming you back very soon. Sincerely Bernard

Responded December 28, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Jie from Singapore
Family with young children
Two Bedroom Suite
Stayed 3 nights in November 2022

Clean room and honest staff”

Stayed here with my parents and 2 young kids. Apartment was clean and comfortable with a washing machine and dryer. There are 2 swimming pools with one infinity pool on the roof where we can see KL tower. Variety of breakfast buffet was changed every morning for the 3 days I stayed in. Most importantly, I left my wallet in the hotel and I managed to reclaim it without any loss. Thumbs up to the hotel staff. Will definitely stay here again!

Reviewed November 27, 2022

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Dear Jie, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded November 29, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Sameer from Pakistan
Family with young children
2 Bedroom Premier
Stayed 2 nights in July 2022

Perfect Location with Perfect Price ”

Perfect Location with Perfect Price. Everything awesome. All facilities of a dream home. Rooms with excellent service to location. All the services are exceptional in this service suit. Breakfast to Rooms and Room Facilities Like Kitchen, Fridge, washroom, dinning area to Air Conditioner in rooms, cleanest, to TV. All Perfect like a dream home. Will surely stay in this hotel next time. All near by locations to malls. Staff perfect. Enjoying stay in this service suit and loved it

Reviewed July 27, 2022

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Dear Sameer, Thank you for the review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded July 28, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Jun from Singapore
Couple
Studio Suite
Stayed 3 nights in November 2022

Great location, great value for money, just don't get the breakfast”

The room and service level of the staff was an easy 10/10. However, the breakfast service left much to be desired. It was a very small dining area for a large number of guests, and thus, it resulted in quite a chaotic dining area. It was clear that the kitchen could not keep up with the number of guests, as the buffet lines were left empty for sometime before they were restocked. And also, the one coffee machine available was definitely insufficient as long lines were formed for coffee. Overall, would stay here again in the future cause of the location and big rooms, but would not purchase the breakfast.

Reviewed November 22, 2022

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Dear Jun, Thank you for taking the time to share your recent stay experience with us. While it was pleasant one in the main, we do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back soon. Sincerely, Bernard Sebastian

Responded November 23, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Stephanie from Singapore
Family with young children
Three Bedroom Suite
Stayed 3 nights in October 2022

Great location and comfortable stay”

We booked a 3-bedroom suite for 6 people. The suite was very spacious and comfortable. Location was good as we were able to walk over to Jalan Alor easily. Breakfast buffet was sufficient for our needs. We also used both swimming pools, the rooftop one has a hot tub which was very nice to soak in!

Reviewed November 10, 2022

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Dear Stephanie, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded November 10, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Livia from Indonesia
Couple
Studio Suite
Stayed 1 night in January 2023

Very Great Location and Ambience”

Our stay was amazing! The staffs were quite helpful. The only cons is that the single beds are too narrow. It is not comfortable enough for us to move a lot.

Reviewed February 02, 2023

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Dear Livia, Thank you for taking the time to share your recent stay experience with us. While it was pleasant one in the main, we do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back soon. Sincerely, Bernard Sebastian

Responded February 07, 2023
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Nazmus from Bangladesh
Couple
1 Bedroom Premier
Stayed 4 nights in July 2022

Spacious, Clean, Very Comfortable and Friendly Staff.”

I stayed here four nights and am amazed at the service and room quality. I didn't try the breakfast, though. This place is situated in a very peaceful and convenient location from the center, which would save you from seeing the innumerable crowd and traffic, and yet not so far from the bustle. The nearest significant mall is only a 5-7 minute walk, and there's an excellent Arabian cuisine restaurant called Halab, which is a perfect place to dine in, only 2 minutes from the lobby. Inside the room, you will find everything you need. You can even cook and eat what you want. There are a stove, micro-oven, glass, jug, plates, glasses, dishwasher, spoon, and so on, which are well enough for you to serve the purpose. Rooms are primarily non-smoking, and there's a penalty for smoking in a non-smoking room. So I suggest you ask reception to assign a smoking room. Overall, an outstanding value for money hotel.

Reviewed July 23, 2022

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Dear Nazmus, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded July 27, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Nurul from Singapore
Couple
Studio Suite
Stayed 2 nights in June 2022

Perfect.”

Location is perfect for nearby Malls, Food, Bars, Night scene, Train station. Everything was at walkable distance. Motorbike parking is convenient within premise. Room was spacious, clean and comfortable. Staff was helpful, friendly and well experienced. Checkins and checkouts were fast. Kudos to small starbucks coffee machine at the lobby. Extreme plus points for coffee lovers like me! Recommended to all my friends and family. We will be seeing you again!

Reviewed September 19, 2022

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Dear Nurul, Thank you for the review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded September 20, 2022
PARKROYAL Serviced Suites Kuala Lumpur
9.6
Exceptional
chong from Malaysia
Family with young children
Two Bedroom Suite
Stayed 5 nights in December 2022

Great stay”

We are a family of 4, 2 kids age 5 and 10. It was a great stay. Location wise is excellent, walking distance to Pavillion and Lot 10. For grab pick up, the waiting time is fast too. Overall cleanliness is ok, only sofa there had some unclean food stuck in between. Staffs are very friendly. I left my daughter’s dress at the hanging rack, called them the next few days after I checked out. The staff was so responsive and courier back the dress to me on the next day. Appreciate that 👍🏻 For breakfast, it was ok only. But is convenient for us especially with young children along. There is a 7-11 at ground floor and a cafe next door. Bakery shop on the next building ground floor.

Reviewed December 25, 2022

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Dear Chong, Thank you for taking the time to share your recent stay experience with us. While it was pleasant one in the main, we do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back to better stay experience soon. Sincerely, Bernard Sebastian

Responded December 29, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Nuraida from Malaysia
Family with young children
Three Bedroom Suite
Stayed 1 night in December 2021

Very accomodative!”

I booked a 3 bedroom apartment. My family of 2 children & my brother's of 3 children. The apartment equipped with all the necessary utensils to cook & eat, toaster, rice cooker. They even have washer machine & dryer! Hv to applaud the housekeeping since the apartment is very clean & tidy! They have a cuckoo water dispenser on our level 30, so it's easy to fill in water for the whole family (no need to buy mineral water and bring it up heavily). The view is menara KL. And it's walking distance to Lot 10 & bukit bintang. The rooftop pool also very nice & the children enjoyed it. The only downside is the breakfast is not a buffet breakfast. have to choose and take it at the ground floor. Whatever it is, do maintain your service like this and will def stay again!

Reviewed December 08, 2021

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Dear Nuraida, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded December 08, 2021
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Nur from Singapore
Couple
Studio Suite
Stayed 2 nights in December 2022

Worth the money”

Its surrounded by bars(if you're interested in that), 10mins walking distance to heart of Bukit Bintang, where Pavillion and Lot 10 are. Mamak stall right on front which js great for breakfast or supper. The rooftop swimming pool view is great. Condition of the room is quite good. Will consider here again.

Reviewed January 02, 2023

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Dear Nur, Thank you for the review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded January 03, 2023
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Patmah from Singapore
Family with young children
Three Bedroom Suite
Stayed 3 nights in October 2022

Everything is fine and goods ”

our room at 2022,the nice view at night can see the KL Tower change the colour lights , easy to go any shopping mall and easy can fine the foods, the hotel also near by the 711 shop open 24/7. My Family and I will come back again to stay at this hotel for vacation. I like the Indian Uncleb at the Lobby very kind and like to helpful. Suggestions, the toilet door need to change because hard to open after you have locked. The toilet also always wet because the water not go through the hole .thank you🙏

Reviewed November 15, 2022

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Dear Patmah, Thank you for taking the time to share your recent stay experience with us. While it was pleasant one in the main, we do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back soon. Sincerely, Bernard Sebastian

Responded November 15, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Melanie from Australia
Family with young children
Two Bedroom Suite
Stayed 2 nights in January 2023

Great location”

Perfect location to be able to walk to all shopping malls. So good. Breakfast is OK, staff are friendly and helpful. Rooms are clean.

Reviewed January 15, 2023

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Dear Melanie, Thank you for sharing your recent feedback and while we are glad that you found the location to your liking. Looking forward to welcoming you back very soon. Kind regards Bernard

Responded January 16, 2023
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Yee from Malaysia
Couple
Studio Suite
Stayed 1 night in December 2022

Best location”

Close to many attractions and good food. Mix of the old and modern. Nice place to chill and cook in as well. Bed so comfortable we almost slept the day away!

Reviewed January 01, 2023

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Dear Yee, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded January 03, 2023
PARKROYAL Serviced Suites Kuala Lumpur
9.6
Exceptional
Shu from Nigeria
Solo traveler
Studio Suite
Stayed 6 nights in June 2022

Fantastic staff - I’ll definitely be back!”

I always say it’s the people that make a place beautiful. The housekeepers were very attentive! They not only kept the room clean, they probably saw that I often wet the table top from washing hands and pouring water into my bottle, I was later provided a table cloth. It was also noticed that the body soap was finishing, they topped up before I needed to ask for it. Kudos to the housekeepers that cleaned room 2408 on Thursday! Tiffin Labs (provider for breakfast) staff were also very thoughtful! I didn’t take note of the time and missed the breakfast buffet by 10min. When I was told time was over and about to leave, Tiffin Labs staff actually asked if I would want to takeaway some bread. I tried asking if I could just stay and have whatever that are not yet kept away, the staff actually said yes! He even offered me a drink later on! Very touched by his thoughtfulness. Lastly, on the early morning that I checked out, I couldn’t get a grab to go to KL Sentral. The concierge person actually used his personal phone to try getting grab for me. In the end, another staff had to go out to hail a cab, only then I could fly on time. Tyvm Park Royal Serviced Suites KL! I’ll be back ((:

Reviewed July 03, 2022

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Dear Shu, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded July 05, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Wan from Singapore
Couple
Studio Suite
Stayed 1 night in December 2022

Spacious room, Great amenities ”

The room is very spacious compared to hotel room, and have more amenities as well (microwave, cooking stove, etc.). It is walking distance to pavilion mall and the breakfast selection is great. I could see the KL tower from my room. I would love to stay here again if I come back to KL.

Reviewed December 19, 2022

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Dear Wan, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded December 20, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Mohd from Singapore
Solo traveler
Studio Suite
Stayed 3 nights in July 2022

From 2nd July to 5th July”

This is my first time trying out this hotel. The room is clean and all the staff are very friendly. Took a one bedroom suite. Very spacious. The only thing that can be improve about the room is that the light is too dim. Other than that its perfect. The location is also good. Walking distance to bars and malls. Saved me from all the traffic jam ! Definitely one of my fav hotel now.

Reviewed July 05, 2022

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Dear Mohd, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded July 06, 2022
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Koh from Malaysia
Solo traveler
Studio Suite
Stayed 2 nights in November 2022

Super spacious and strategic location”

Firstly I want to thank the receptionist that assisted me jumpstarting my car using hers. It was a chinese lady in the morning shift today(16/11/2022). Sorry I didn't get your name. Room wise is very spacious and clean. Well worth the price.

Reviewed November 16, 2022

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Dear Koh, Thank you for the wonderful review and for highlighting the excellent service provide by the team, especially our Guest Service Manager, Cindy Yoong. We do look forward to welcoming you back very soon. Sincerely Bernard

Responded November 17, 2022
PARKROYAL Serviced Suites Kuala Lumpur
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