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PARKROYAL Serviced Suites Kuala Lumpur

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Excellent8.4
Based on 2528 reviews
91% would recommend to a friend
PARKROYAL Serviced Suites Kuala Lumpur
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8.4 Excellent guest rating
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"The staff are helpful and the location is very good as there..."

MarianaSingapore
Swimming pool
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8.7 Excellent location
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8.7Location
  • 250 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Steamroom

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Room choices
2 Bedroom Premier
...
  • City view
  • 96 m²/1033 ft²
  • 1 king bed
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Two Bedroom Suite
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  • City view
  • 87 m²/936 ft²
  • 1 king bed
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Studio Suite
...
  • City view
  • 56 m²/603 ft²
  • 2 single beds or 1 king bed
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1 Bedroom Premier
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  • City view
  • 69 m²/743 ft²
  • 1 king bed
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One Bedroom Suite
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  • City view
  • 65 m²/700 ft²
  • 1 king bed
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Have a question for PARKROYAL Serviced Suites Kuala Lumpur?

Nearest essentials

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
  • 18.1 km
  • Kuala Lumpur International Airport (KUL)
  • 44.7 km
Public transportation
  • Raja Chulan Monorail Station
  • 290 m
  • Bukit Bintang Monorail Station
  • 410 m
Hospital or clinic
  • Thetole Acupuncture & Herbal Medical Centre
  • 310 m
Pharmacy
  • Watsons
  • 280 m
Convenience store
  • 7 Eleven
  • 190 m
Cash withdrawal
  • ATM
  • 150 m

More about PARKROYAL Serviced Suites Kuala Lumpur

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Verified guest reviews

Agoda Reviews (2528)Booking.com Reviews (1815)
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Cleanliness8.8
Facilities8.2
Location8.7
Room comfort and quality8.7
Service8.9
Value for money8.5
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Showing 2288 verified guest comments
12345
6.4
Jamie from Singapore
Family with young children
One Bedroom Suite
Stayed 2 nights in September 2017
Good
Suites was spacious thou dated and old. Powerful aircon although one of it was leaking in my room. There’s 2 pool so it’s great for families with kids to have fun. Main disappointment was the breakfast buffet spread, which will probably made us think twice about coming back again, really simple fare compared to what we had from other KL hotels.
Reviewed October 02, 2017
Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be assured of our best possible attention at all times. Yours sincerely, Teekay Goh - General Manager
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PARKROYAL Serviced Suites Kuala Lumpur
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6.4
Ann from Malaysia
Family with teens
Two Bedroom Suite
Stayed 2 nights in September 2017
Sticky floors, stained sheets, but otherwise great
We checked in late after a long day of traveling and upon entering the suite and taking off our shoes, realized that the whole tiled floor area was sticky. There was also a weird odor coming from the kitchen even though it appeared to be clean. The bedsheets were not changed, we thought, as the duvets were stained. We were too tired to make a fuss then. Staff at reception could be friendlier. And the housekeeping staff who cleaned our room on the second day did not clean thoroughly either. However the staff who brought up additional toiletries for us and who came to fix the tap in our shower were great. The slight uncleanliness marred the experience, but the location is great - few min walk from Changkat, the new MRT station, and Pavilion/Lot 10, so it’s really convenient.
Reviewed September 28, 2017
Dear Valued Customer, Thank you so much for staying at the PARKROYAL Serviced Suites Kuala Lumpur during your recent visit. We appreciate your honest feedback and would like to apologise to you for the shortfall in cleanliness. We will definitely look into it and conduct more training to our maids. Once again, thank you so very very much for staying at the PARKROYAL Serviced Suites and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh - General Manager
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PARKROYAL Serviced Suites Kuala Lumpur
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10.0
Zahidah from Singapore
Family with young children
2 Bedroom Premier
Stayed 2 nights in September 2017
Comfortable stay
We are very impressed with the rooms and staff. the staff are friendly and helpful with all our needs. we are sure to come back to this suites again..
Reviewed September 27, 2017
Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the amazing city of Kuala Lumpur. With just a mere walking distance to the local eatery to night entertainment and mega shopping malls. Once again, thank you for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Warmest regards Teekay Goh - General Manager
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10.0
Teng from Singapore
Couple
Studio Suite
Stayed 3 nights in September 2017
Very good
Spacious - you have a king bed, very well-equip kitchen, a sofa, a walking wardbore, bath-tub and bathing area. Location - just a 5-7 mins walk to Jalan Alor (food street) and drive to Very value for money - about the same price as a normal 4-5 stars, but facilities is much better (There is a roof-top swimming pool oversee-ing KL Tower) Will 100% come and book again when I'm back in KL
Reviewed September 24, 2017
Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh - General Manager
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10.0
Edna from Australia
Family with young children
Studio Suite
Stayed 4 nights in September 2017
Clean, friendly staff, excellent value for money
Absolutely loved this venue. I travelled with 2 young children including a baby. The suite was spacious, clean and the kitchen was so handy in preparing food and baby formula and washing bottles etc. The staff were always friendly and helpful. There were a variety of food in offer for breakfast but not huge compared to other venues. However, the serviced suites are so close, walking distance, to many food outlets so you are spoilt for choice. Also close by are the markets and bukit bintang shopping strip. Traveling with a family, I also loved the laundry facilities on site. The only drawback, out of all my positives, is the tap in the bathroom sink barely overhangs the sink, so everytime you use it, water goes all over the vanity. Otherwise, I would definitely recommend this hotel and would stay here again.
Reviewed September 19, 2017
Dear Edna We would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to PARKROYAL Serviced on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh General Manager
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PARKROYAL Serviced Suites Kuala Lumpur
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8.4
Ronnie from Singapore
Solo traveler
Studio Suite
Stayed 2 nights in June 2017
Nice place, perfect location
Clean, large room. walking distance to most bars and restaurants etc
Reviewed September 15, 2017
Dear Ronnie Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh - General Manager
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PARKROYAL Serviced Suites Kuala Lumpur
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8.4
TAN from Malaysia
Family with young children
Studio Suite
Stayed 1 night in August 2017
Travel with Family
This ParkRoyal Serviced Suites will be a good choice for family travel with children. The room is clean and well equipped with necessities, dining tools & equipment! Will definitely choose this serviced suites again during our next visit!
Reviewed September 12, 2017
Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh - General Manager
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PARKROYAL Serviced Suites Kuala Lumpur
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8.8
Stuart from United Kingdom
Business traveler
1 Bedroom Premier
Stayed 2 nights in August 2017
Good location and modern facilities
Located 5 minutes away from the vibrant "Changkat" bar area with lots of restaurants and nightlife entertainment. Good modern hotel with two swimming pools. Staff were helpful and friendly.
Reviewed September 10, 2017
Dear Stuart Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in the not too distant future. With kindest regards, Teekay Goh - General Manager
Responded September 11, 2017
PARKROYAL Serviced Suites Kuala Lumpur
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10.0
Christana from Singapore
Family with young children
1 Bedroom Premier
Stayed 1 night in September 2017
Exceptional
Service's exceptional - attentive to details. The staff are always courteous - ready to help. Park-Royal spelt out the Hospitality of Malaysia - always warm, friendly and with a greeting smile. It was our 9th visit - will always be back. The rooms are always clean, neat, tidy and up to date. Central and always spoiled to explore the food eateries around. Thank You Park-Royal for making our stay a enjoyable one always!
Reviewed September 08, 2017
Dear Christana Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in the not too distant future. With kindest regards, Teekay Goh - General Manager
Responded September 11, 2017
PARKROYAL Serviced Suites Kuala Lumpur
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9.6
Cheng from Malaysia
Family with young children
One Bedroom Suite
Stayed 2 nights in September 2017
Spacious
Not the usual hotel room but a studio with kitchen. Spacious and clean. Felt like home. Very nice swimming pool! The only area of improvement - breakfast selection is limited. We checked in at night which coincide with another group check in. The front desk staffs were efficient and maintain a good smile. We felt welcome.
Reviewed September 07, 2017
Dear Cheng It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. Once again, thank you so very very much for staying at the PARKROYAL Serviced Suites and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh - General Manager
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PARKROYAL Serviced Suites Kuala Lumpur
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