Great Stay!”

Great location. We stayed for 2 nights comfortably, the room was clean and spacious. Bathroom were big and had smart toilets installed. Bed was very comfortable. Good quality and variety in buffet breakfast but served same food everyday. So we thought we could have eaten out the next day. check in and out was smooth. They had great complimentary cookies at the coffee counter in the lobby and we loved those. Overall nice hotel with humble staff and we recommend it. :)

good but old”

Good location, surrounding by beautiful park, but I arrived at 12AM without eating dinner, there was not thing to eat or to buy. The nearest 7-11 is 15-minites-walk far away then. Recommend having food before checking in. I have a good deal on the room, big, clean and well-function, however the facilities are old, I am a little bit disappoint but it could be the reason i get the price,. The restaurant is with gorgeous park view, the best part of the hotel. Staff are kind and helpful. I have a good time there totally.

Very good”

The location was beautiful, but it was too far from the city center area to walk. It did offer a great starting point to get to Taroko. Most of the hotel was beautiful, but some aspects were dirty or unused. The stairwell leading to the Go Karts looks very dirty. The parking garage had no elevator that we could find. The high ropes course looked overgrown and unused. The front desk staff was accommodating aside from our check in. The was only one person working and he kept answering the telephone during our check in.

Great place to stay”

The rooms are a little dated (design and equipments), but they are very spacious, clean and bright. It would be good if they upgraded their toilets and give better pillows. Their gym, table tennis, pool tables...are all very good facilities for families to hang out together. The hotel grounds is huge and you can just take an evening walk there after gouging yourself with delicious food from the night market. The staff is helpful on many occasions.

Friendly and helpful staff”

As my mom and I were too tired to head out of the hotel for dinner, we decided to have it at the Chinese restaurant in the hotel. We did not make a reservation and was told it was fully booked. We were disappointed and left looking for something else to our liking but none. One of the male staff noticed us and followed us around to make sure we managed to see something we like. We didn't and so he called the Chinese restaurant again to check for availability. I do not know what he did but we managed to dine there. Thanks to him. He checked on us when we bumped into him again. Service with a smile and care.

It is a home away from home ”

Every time we came to Hualien we always Stayed in this hotel because it is full of practical facilities such as pools and recreational areas. This time we stayed for three nights. The room was comfortable and the service was professional and efficient.We brought our own baby food and were allowed to store it in their big freezer. They patiently heated the baby food for us for every meal.

Big grassland”

You may book hotel shuttle bus service to Hualin railway station at free. Hotel breakfast is good. Swimming pool is big, and there is a big grassland. Hope hotel can renovate the toilet and shower in new design. Children playground can be changed to bigger size to attract more family tourists.

Great for Family with young kids”

Great. Breakfast was great. Swimming pool was great. If you like to take it easy and laze inside the hotel room and its facilities. it is great. Big outdoor swimming pool and nice heated indoor pool for kids. However ,location a bit far from City center. about NT 200 for taxi to City Center. Free shuttle service to train station.

A wonderful experience with a very attentive staff”

We had an absolutely wonderful stay at this hotel. We had a beautiful room overlooking the garden/waterfall area and pool. The service at this hotel was excellent and they helped us book a tour to the Takaro Gorge for the day that was great! We also rented bikes and rode on some great paths along the ocean. This hotel has different game rooms for playing ping pong and pool. It also has a great spa with sauna, steam room and soaking tubs. They have both an indoor and outdoor pool area. Plus they have a huge store with gifts, snacks and movies to rent. It is definitely a place to return to again.

great hotel”

Great stay in this hotel. Large, clean room. Free internet, free airport transfer. Friendly staff (except the waiters in the restaurant who should be better trained). Great spa and sport facilities. Very good value for money.

Excellent luxury hotel 30 mins from Taroko Gorge ”

A very affordable option for those visiting Taroko Gorge...this is in Hualien, about 25 minutes south of the gorge (very handy if you have your own transport, or hiring a taxi in Hualien will make to easy for them to drop you off here after a day touring the magnificent Gorge). Huge hotel, amazing swimming pools (indoor and outdoor) with an amazing multi-person jet/aqua massage pool. Meals are buffet-style on the main floor, with plenty of vegetarian options and a mixture of traditional Taiwanese and western flavours. Breakfast (included) is a great deal, and will fill you up for the day. Staff spoke good English. Huge room, though the a/c smelled a bit fusty/damp, but after 5 mins you get used to it. Beautiful views of the park, pools and mountains.

Lovely hotel and service.”

This hotel is for family with young children who want excellence service. The breakfast is the most astonishing array of food. There are a lot of amazing facilities from rock climbing, indoor swimming pool to spa.

Hotel with great scenery”

Rooms are spacious, with either a mountain view or sea view. Lots of things to do within the hotel, which has a large gift shop, indoor & outdoor pools, games room, indoor rock climbing, children play pen, squash, table tennis, snooker, gaming arcade etc. For the not so young, there is a long walking trail meandering through the hotel gardens and its own waterfall. Splendid view of the mountains from the tall windows of the coffee house.

Nice place but charges fee for extras”

Nice rooms, good facilities for washing clothes and amazing beautiful outdoor pool. Water well supplied at mo cost. The grounds were well kept and beautiful. My only complaint is they charged extra for toys in pool, climbing wall, slide. Bummer because it was a reason I stayed there but was not advised about fees

no good”

no good

Exceptional”

good

Exceptional”

Hotel with big and comfortable room, family friendly outdoor and indoor swimming pools. Excellent breakfast.

Big and spacious ”

This hotel is spacious.... Quite nice but the breakfast is so so only...

nice ”

We love this hotel... Very clean and nice...

Exceptional”

An enjoyable one night stay in a large room. The bed was very comfortable. The fun slide is worth a try, but you have to ask at reception! Nice grounds and landscape. However we booked the stay through Agoda, clearly stating a three people stay (two adults and one 12-year old child), during the process, I was never informed that the room only included breakfast for two adults, not the child until we checked in. We had to pay in the extra 250NT....not much but it should be made clear at the start. Staff were very friendly and the bus to the train station was good. Overall a nice stay and we would recommend it for the price range.