select your datePlease enter your stay dates to see price
Pastell OldTown Chiang Mai

"Credit to their polite attitude as they trying their best to accomplish my needs (that’s what I feel) so it made me felt welcome and at home."

Melvin - July 6, 2019
Superior Room - Bed Pastell OldTown Chiang Mai
Lobby Pastell OldTown Chiang Mai
Lobby Pastell OldTown Chiang Mai
See all 48 photos

Pastell OldTown Chiang Mai

Samlan Road Soi 7, Old City, Chiang Mai, Thailand, 50200 - See map
Newly built in 2019
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Wua Lai Walking Street
Within 610 m of property
See map
Popular landmarks
Dr. Kittiwan Psychiatric Clinic 80 m
Center of Thai Traditional and Complementary Medicine 150 m
Fitness Court 200 m
Phajao Mengrai Temple 290 m
Buak Hard Public Park 310 m
Wat Phra Chao Mengrai Temple 310 m
Muennguenkong Temple 330 m
Thai Dessert 350 m
Prasing Clinic 350 m
Wat Pan Waen 370 m
Nearby landmarks
Wua Lai Walking Street 610 m
Wat Phra Singh (Gold Temple) 640 m
Wat Chedi Luang 650 m
Tha Phae Gate 1.3 km
Chiang Mai Night Bazaar 1.92 km
Art in Paradise, Chiang Mai 3D Art Museum 1.96 km
Chiang Mai Zoo 4.72 km
Wat Phra That Doi Kham 7.18 km
Chiang Mai Night Safari 8.34 km
Elephant Rescue Park 40.58 km
9.3

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
  • Located in heart of Chiang Mai

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Chiang Mai every 6 minutes on Agoda.com
Value for money9.3
Distance to city center0.1 km
Location rating9.3
Nearest airportChiang Mai International Airport (CNX)
Distance to airport2.5 km

Rooms available at Pastell OldTown Chiang Mai

Deluxe Twin Balcony
Deluxe Twin Balcony
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Deluxe Twin Room with Balcony (Free Signature Drink)
Deluxe Twin Room with Balcony (Free Signature Drink)
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Deluxe Double Room with Balcony (Free Signature Drink)
Deluxe Double Room with Balcony (Free Signature Drink)
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room (Free Signature Drink)
Deluxe Twin Room (Free Signature Drink)
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Double Room (Free Signature Drink)
Deluxe Double Room (Free Signature Drink)
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Double Balcony Room
Deluxe Double Balcony Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Loft
Deluxe Loft
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 king beds or 1 king bed a...
Enter dates to see prices
Superior Room
Superior Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pastell OldTown Chiang Mai?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pastell OldTown Chiang Mai?

For those who wish to drive their own cars, Pastell OldTown Chiang Mai has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

What is the smoking policy at Pastell OldTown Chiang Mai?

Pastell OldTown Chiang Mai does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Pastell OldTown Chiang Mai

  • 9.6
    Exceptional
    Location

    "The hotel has a lovely atmosphere to it & is in a great location in the Old Town."

    Jacqueline

    |

    September 8, 2019

  • 10.0
    Exceptional
    Staff 

    "The staffs are so friendly and helpful, I had a very great stay here."

    Lin

    |

    June 1, 2019

  • 10.0
    Exceptional
    Cleanliness

    "The room is clean and new, bedding and pillows are so comfortable."

    Melvin

    |

    July 6, 2019

Property ranking|Compared to 3,234 Chiang Mai properties
See all rankings
Service score
9.7/10
Cleanliness score
9.6/10
Review score - United States
10.0/10
Value for money score
9.4/10
Better than
99
%
of Chiang Mai properties
Better than
99
%
of Chiang Mai properties
Better than
99
%
of Chiang Mai properties
Better than
98
%
of Chiang Mai properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
9.3
Exceptional
466 reviews
Cleanliness
9.6
Facilities
8.9
Location
9.3
Read all reviews >
What travelers say they love:
This hotel was perfect for our needs as we were travelling w...
Jacqueline from Singapore
Family with older children
More about Pastell OldTown Chiang Mai

More about Pastell OldTown Chiang Mai

Located in the lovely area of Old City, Pastell Hotel enjoys a commanding position in the sightseeing, culture hub of Chiang Mai. The property is just 0.1 km away from the city center, and it normally takes about 5 minutes to reach the airport. With its convenient location, the property offers easy access to the city's must-see destinations.

The facilities and services provided by Pastell Hotel ensure a pleasant stay for guests. The property provides free Wi-Fi in all rooms, 24-hour security, Wi-Fi in public areas, elevator, safety deposit boxes to ensure the greatest comfort.

Guests can choose from 35 rooms, all of which exude an atmosphere of total peace and harmony. The property's host of recreational offerings ensures you have plenty to do during your stay. Pastell Hotel is your one-stop destination for quality accommodation in Chiang Mai.

Show less

Most talked about facilities

Breakfast
5 mentions
Housekeeping
3 mentions
Swimming Pool
1 mention

What they offer

10.0
Exceptional
Staff 

"Moreover, staffs are very nice and can suggest attractions/f..."

Chonticha

|

December 31, 2019

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

American

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Pastell OldTown Chiang Mai from real guests

Overall rating
9.3
Exceptional
From 466 reviews
9.7Service
9.5Cleanliness
9.4Room comfort and quality
Agoda Reviews (122)Booking.com Reviews (344)
Rating via Agoda9.3
/
10
Exceptional
Cleanliness9.6
Facilities8.9
Location9.3
Service9.6
Value for money9.3
High score for Chiang Mai
Rating
9+ Exceptional (52)
8-9 Excellent (3)
7-8 Very Good (5)
6-7 Good (1)
<6 Below Expectation (0)
Time of the year
Mar - May (14)
Jun - Aug (14)
Sep - Nov (23)
Dec - Feb (10)
Don't miss out!Users are booking a place in Chiang Mai every 6 minutes on Agoda.com
All guests (122)
All room types
All languages

Show reviews that mention 

Showing 61 verified guest comments
1234
10.0
Exceptional
Avnita from Malaysia
Family with teens
Superior Room
Stayed 6 nights in May 2019

Breathtaking Hotel ”

Gosh I can’t even begin to explain how awesome this hotel is. First of all you’ll all be wowed by the interior as it’s exactly the same as the pictures provided. Then, the staff are absolutely fantastic also and are so willing to give a helping hand whether it’s to show us directions in the map they provide us or by simply giving a cheerful smile every time we pass by. I especially loved Ms Miu (I hope I’m spelling this right), Mr Gap and Mr Volk for their tireless attitude and cheerful disposition (did I mention they were all gorgeous too!). I had initially booked my mum and me into the Superior Room and requested to give us separate beds, but when we arrived, Ms Miu mentioned that they do not have such a layout for the Superior Room however she effortlessly bumped our stay into the Deluxe Twin Room with no extra charges (I am eternally grateful to not have to share a bed with my snoring mum for 7 days and 6 nights 😅). The room was needless to say just magical! As a student of Interior Design, I was floored by the level of love and detail that went to everything in the room and I honestly wished I could just stay there forever. I loved the room I was given in the same floor as the reception as it meant that I could just stroll to the cafe area at any time I please to get a free hot chocolate or cappuccino (free array of hot drinks available in the dispenser 24 hours!). While we were there, the small-scale swimming pool was still under the process of construction and was promised to be finished very soon and I hope the next time I go there, I will get the opportunity for a nice soak. Breakfast every morning is from 7-11am and they have a simple but tasty selection of toasts, waffles, pork porridge, bacon, scrambled eggs, cereals etc with orange juice or a selection of coffee, tea and hot chocolate. After the wonderful stay we had, upon check out we were presented with an adorable quilted elephant key chain with a Pastell Oldtown tag on it as a lovely momento of our

Reviewed June 12, 2019
10.0
Exceptional
Kyle from United States
Couple
Deluxe Double Room
Stayed 4 nights in December 2019

This place is amazing!”

The Pastell Old Town was one of the many reasons we loved Chiang Mai. The hotel was beautiful and clean and the staff was amazing. So kind, welcoming and informative. We loved sitting our front eating breakfast while the scooters and cars rushed past. If you can stay here I would!

Reviewed January 29, 2020
10.0
Exceptional
Ethan from Malaysia
Couple
Superior Room
Stayed 4 nights in May 2019

Great location, cosy and nice place to stay.”

Pastell locates at great location. The hotel is very well maintained and the designed cosy and comfortable. All staffs are helpful and friendly. We strongly recommend this hotel to anyone visiting Chiang Mai. Thanks Volk (Helpful Staff)

Reviewed May 14, 2019
10.0
Exceptional
Brandon from United States
Couple
Superior Room
Stayed 5 nights in June 2019

Kindest staff, peaceful hotel in the middle of Chiang Mai”

The staff was so amazing, friendly and helpful. I really can’t say enough about them. When we had to check into the hospital for a couple of nights for some antibiotic treatments they showed sincere concern and made sure to send me with breakfast to go each day. The hotel itself is so calming and peaceful. With pastel color palette and calming music and beautiful atmosphere. We didn’t book the fanciest room, but the furnishings and bathroom decor were new, modern and clean. We got a full hot breakfast included each morning... croissant, waffle, eggs etc, made to order. Easy, short walk to the middle of old town and all kinds of good food and shops. Thanks so much for a wonderful stay.

Reviewed June 22, 2019
10.0
Exceptional
Min from Taiwan
Couple
Deluxe Double Balcony Room
Stayed 2 nights in April 2019

Highly recommended!”

The staff welcome us with a warm smile, they accompany us to our room and carefully show us all the facility in the room. The hotel is new, everything is clean and beautiful! Love this hotel so much, will definitely recommended to everyone who's going to Chiang mai!

Reviewed April 09, 2019
10.0
Exceptional
Kimberly from United States
Family with young children
Deluxe Loft
Stayed 1 night in December 2019

Exceptional”

Staff was incredibly friendly and helpful. They provided an outstanding overview of the city to help orient us. The facilities are impeccably clean, the breakfast was delicious, and the hotel was conveniently located within easy walking distance of Wat Prah Singh and other major sights in the easily walkable Old City. The loft room was ample space for a family of 2 adults and 2 children, ages 12 and 11 years (there are steep stairs to the loft and it would bot be suitable for younger kids). We sincerely enjoyed our stay at this lovely boutique hotel.

Reviewed December 28, 2019
10.0
Exceptional
Christina from Malaysia
Group
Deluxe Double Room
Stayed 3 nights in May 2019

Great hotel”

our stay at the Pastell was excellent. It's a new hotel, quiet location but close to visiting areas. We loved the friendly and cheerful staff, they are always at hand to assist and approachable.

Reviewed May 14, 2019
9.2
Exceptional
Kyle from Canada
Couple
Stayed 2 nights in June 2019

Great Old Town Option ”

Really lovely hotel. Great design, helpful and friendly staff, and delicious breakfast. Location is central enough to see everything you need to see in the old city. One of our better hotel choices while in Asia.

Reviewed June 10, 2019
9.6
Exceptional
Jacqueline from Singapore
Family with teens
Deluxe Loft
Stayed 3 nights in September 2019

Lovely Hotel”

This hotel was perfect for our needs as we were travelling with our 19 yr old daughter. The room config was 2 single beds downstairs + a double bed upstairs in a mezzanine loft. Heaps of space. The beds were very comfy. The hotel has a lovely atmosphere to it & is in a great location in the Old Town. The staff were very helpful & friendly. The breakfast was adequate.

Reviewed September 08, 2019

Thank you very much for sparing some of your time to share your comments with us. I am glad to hear that the overall experience met your expectation. It is also nice to know that you liked our hotel. Moreover, It would be our greatest pleasure to welcome you back again and again to our hotel on future occasions. Sincerely yours,

Responded December 14, 2019
Pastell OldTown Chiang Mai
9.6
Exceptional
Zosima from Philippines
Couple
Superior Room
Stayed 2 nights in June 2019

Beautiful and clean hotel!”

Beautiful interiors. Perfect mix of pastel colors and beautifully crafted/carved wood. Delicious breakfast

Reviewed June 27, 2019
10.0
Exceptional
Melvin from Malaysia
Solo traveler
Superior Room
Stayed 6 nights in June 2019

Recommended for its excellent hospitality ”

It’s really a brand new hotel with exquisite interior design. The room is clean and new, bedding and pillows are so comfortable. The location is perfect with key areas within walking distance. I had lovely time. Staff was friendly, helpful and tentative. Credit to their polite attitude as they trying their best to accomplish my needs (that’s what I feel) so it made me felt welcome and at home. Definitely will come back again.

Reviewed July 06, 2019
9.2
Exceptional
Yingjia from France
Couple
Superior Room
Stayed 4 nights in December 2019

Nice hotel but a little small”

Staff is super friendly and helpful and the rooms are nice. But they are quite small. I booked a superior room and it says 22 sq meters but the room plus the bathroom definitely doesn't measure 22 sq meters, more like 15 sq meters. There are very few choices for breakfast, would appreciate varieties. There are so many mangos in Thailand but why they are never available for breakfast?

Reviewed January 02, 2020
9.6
Exceptional
Valentin from Thailand
Family with young children
Deluxe Double Room
Stayed 1 night in May 2019

Excellent stay”

Hotel was nice: very cosy rooms, pleasant staff, nice breakfast, good location. Only minor downside is no swimming pool at least when we were there. But all in all, very good value for money.

Reviewed May 11, 2019
10.0
Exceptional
Guan from Malaysia
Solo traveler
Stayed 2 nights in May 2019

Great hotel to stay”

We stayed here for 2 nights. This is a new hotel and the room is clean and quiet. The staffs are so helpful and friendly. The rooms are so comfortable

Reviewed May 21, 2019
7.6
Very good
Jerome from Switzerland
Couple
Deluxe Double Room
Stayed 2 nights in July 2019

good hotel - check in issues”

Nice and clean hotel, nice little pool. Nice decor, good rooms, good breakfast. Check in was not smooth for us, we arrived at 4pm and were told our room wasn’t ready yet, that we have to wait 10 minutes. Got our room at 4.45pm - which simply is not acceptable. They didnt offer us anything to make our waiting better. I am not a high maintenance guest, I am fine with waiting. But when check in is that late, that just doesn’t work for me. Other than that, great hotel. Tho maybe a tad too expensive.

Reviewed August 09, 2019
9.6
Exceptional
CHUNHSU from Taiwan
Couple
Deluxe Twin Room
Stayed 7 nights in September 2019

Very good trip”

I feel comfortable living in this hotel. Their staff are very friendly and enthusiastic, with a smile on their faces forever. I like their breakfast which there are 3 set for choose, especially I always like SET B the sauce on the muffins is very delicious. We stayed for 8 days and spent a happy time.

Reviewed September 19, 2019

First of all we would like to thank you for choosing us as your host while you were in Chiang Mai. We all glad that you had a great time with all of Pastell Oldtown Chiang Mai Hotel staffs and our staffs' service, location and hotel's complimentary. Absolutely, your satisfaction inspired us to run our hotel to be better. Moreover, we wish you come back in order to spend your valued time at Pastell Oldtown Chiang Mai Hotel again in the near future. Sincerely yours,

Responded December 14, 2019
Pastell OldTown Chiang Mai
10.0
Exceptional
Chonticha from Thailand
Family with young children
Deluxe Double Room
Stayed 2 nights in December 2019

Good place & service, near by walking street”

The hotel is very clean, beautiful and good position. It's only 5 min to walking street (Tha-pare). Moreover, staffs are very nice and can suggest attractions/foods as well.

Reviewed December 31, 2019
10.0
Exceptional
Feiwei from New Zealand
Couple
Superior Room
Stayed 3 nights in November 2019

Very good Hotel and highly recommended”

stylish hotel, love the decoration, staff are friendly and helpful. one of the best hotel I have ever stayed.

Reviewed December 01, 2019

Thank you very much for your stayed and your valued comment. We hope that you've got the best experience and most comfortable during your stay at our hotel. We really hope to have the chance for welcoming you back on your next trip in Chiang Mai. Best regards,

Responded December 14, 2019
Pastell OldTown Chiang Mai
10.0
Exceptional
Lin from Taiwan
Solo traveler
Superior Room
Stayed 5 nights in May 2019

Comfortable and convenient hotel”

The staffs are so friendly and helpful, I had a very great stay here. Everything is clean and tidy.

Reviewed June 01, 2019
6.8
Good
Bunyanuch from Thailand
Couple
Deluxe Double Room
Stayed 2 nights in May 2019

I like decoration and design ”

Breakfast is not variety

Reviewed May 21, 2019
1234
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null