Great location, friendly and helpful staff”

This was my 2nd stay with Patong Beach Hotel. Checked in to room and found out that water was very dirty, brownish in colour. Feedback to front desk and they offered me to change to another room after sending a staff to check on the water.. 2nd room was good but there were lots of mosquitoes at the balcony and some in the room. My legs were badly bitten. Haha! Guess it was just my luck this trip. Feedback to customer service and they offered to change the room for me another time. They even made an effort to get the staff to show me the room first before I changed to the 3rd room. I really appreciate the hotel's effort and the great customer service!!! Staying at this hotel will also make you spoilt for choices of restaurants, eateries, pubs and clubs. It is only a 5 min walk to the popular Bangla Road where you can see lots of happenings! Will definitely go back to Patong Beach Hotel again for my next trip!

Patong Beach Resort”

We have an early check in around 10 in the morning. Receptionist speaking good English and well manners.Our room was at the garden wing.Very quiet in the night.Hotel location was really good!2 mins walking to the patong beach and probably 3 mins to the famous bangla road. Tuktuk service is everywhere in front the hotel. Do bargain for day tour to karon beach,kata beach,view point, sun set point, wat chalong, phuket town, and return to patong beach. We got the best deal is 600baht.

Genuine helpful & caring staff ”

We were slightly apprehensive regarding a family holiday in the heart of Patong but were pleasantly surprised by the location and friendliness of the local people. The hotel staff were welcoming and very attentive. We did have a few issues with our room AC unit but the problems were rectified very quickly and did not impact on the comfort of our stay. The pool is great, suitable for young children and adults and there are plenty of sun loungers available. The gym is well equipped and one of the best I have encountered in a hotel. Phuket is expensive in comparison to most of Thailand, food prices are inflated and the taxi situation is disgraceful. Journey's are x10 as much as they should be and no taxi will use the government regulated meter. That being said, our stay was very positive, the location was great, the beach much improved and the people very friendly. We would recommend this hotel in an instant.

Very reasonably priced hotel”

Patong Beach Hotel is not something priced at international 5 star luxury hotel, so need not to expect that. Yet, it is very reasonably priced. Clean room, with shower and bath tub, balcony, flat tv, location with proximity to beach, shops, malls. The pools were not bad too. It is close to bars and shops, but still distance enough from noisy music at nights. Hotel knew we were on honeymoon, so decorated our bed with heary shape spreaded roses and towel swans, very nice and warm. Thank you Patong Beach Hotel. On day 3 morning, we suddenly realise many ants were all over our bed and desks (we closed our balcony and windows all night). We notify this to the reception and room was as perfect as new when we return at night. So very decent cleaning indeed. Overall, value for money and gave us a very good trip.

The Perfect Location to Enjoy Patong”

With two swimming pools set in tropical gardens this is a secluded peaceful haven but only two minites walk away from the hustle and bustle of the Beach Road, We named the staff the "Happy Team" as they were so friendly and helpful and turned Christmas into a special occasion as good as any European Hotel could. The facilities are all that we could wish for in a hotel of this standard with one exception - WIFI had to be paid for in 30 minute steps which would have been expensive for the ardent Facebooker. We had a pre arranged package from our home system supplier so that did not affect us. I guarantee that our next visit to Phuket we will stay at the Patong Beach Hotel,

Great hotel, location, room and facilities”

The hotel was under renovation at the time with part of the front area of the hotel closed for renovation (i.e. Banana Disco)but it was still an incredible hotel. The layout had a real tropical theme with many gardens and the pool was large with a palm tree island with many deck chairs around the pool. Breakfast was 500 baht for two people each morning and is well worth it, there is a large selection of normal western and asian breakfast foods. The best feature is the fresh fruit, beautiful and mouth watering pineapple, watermelon, papaya. Note, book and pay for the breakfast upon arrival as it is more expensive if you show up on the morning. They also rotate some of the breakfast menu each day. We were assigned a room in the Sunset wing and had a fantastic room which overlooked the pool, it had been recently renovated and had a great romantic colour scheme. The bed was incredibly big and comfortable, the bathroom was large with a hot and strong shower. There is also a security guard(s) constantly patrolling the entrance and the hotel at night so its very safe. There are many toiletries and 2 bottles of water are complimentary each day. We spent most time out of the hotel so didn't experience its full features but did see a well equipped gym. Another of the best features of this hotel is the location. Across the road from the entrance is Patong Beach, only five mins walk is Bangla Road. Massive choices for food and shopping so close but its location away from the main road means the rooms are very quiet. Only downside is the internet fee, 100 baht for 30 mins of internet use (wi-fi or their terminals) valid for a 24 hour period seems too much. Also do not take the room slippers as souvenirs as the hotel will charge you for these.

Perfect for a short break”

The Patong Beach Hotel was the perfect place to spend our 5 day Chinese New Year break. The hotel location is in the heart of beach/tourist/shopping stretch, and further nightlife shopping and dining options are all within walking distance. The excellent beach with endless opportunity for seasports is right across the street (100m from the hotel reception). The hotel is clean and comfortable, breakfast is ample in offerings and the quality is good. The pool and pool areas are great to relax and also good for younger kids (they have a sand area). Hotel personnel are always friendly and willing to solve any issues as quickly as possible (e.g. we asked for connecting rooms). If you're looking for an fun break for the family, with sand, surf, nightlife, good food and shopping, and also want to feel comfortable in the room without having to spend enormous amounts of money, try out the Patong Beach Hotel.

Best Hotel in Patong”

Patong Beach Hotel is by far the best hotel I have stayed at in Patong. This was my second trip to Patong and having stayed at 3 different hotels I would definately say that Patong Beach Hotel is the best of them all. Located directly behind Banana Club, across the road from the beach and only a short stroll from Bangla road it is ideal for all, families couples old people whoever. The staff are extremly friendly and all the facilities are superb. There is a gym that is free of charge, 2 swimming pools, internet etc. The breakfast is of a wide range of varities from hot food to cereals. The superior room is large enough and clean enough for everyone to stay in. However the spa-suit is for couples.

Patong beach hotel is a very ideal place to stay as location just across patong beach”

Patong beach hotel location very ideal, opposite patong beach and very near bangla road. 5mins walk to the shopping mall. Bangla road is quite near patong beach hotel and our room balcony just nice facing bangla road. Still can hear the happening at bangla road at night. Beach very crowded and kind of dirty. Every 15mins there will sure be people asking u whether you want any sea sports,food,drinks etc. Very irritated. Cannot relax at all. The price there was crazy,just a simple short cost 500 baht. That was crazy.

Wonderful stay at Patong Beach Hotel”

It was a wonderful stay at Patong Beach Hotel. The staff are very friendly and courteous, the room is well maintained, and the pool facilities are excellent. We even had a room introduction by the bellhop on how to use the air conditioner and what is complimentary and what isn't (how cool is that!). The location is great, 3 minutes away from Patong beach, 5 minutes away from Bangla Walking Street (Soi Bangla), and 10 minutes away from Jungceylon by foot. The only complaint is that the in-room WiFi (Room 1334, Siam Wing) is terrible, to say the least. Only able to connect to the Access Point from the toilet, and even when connected, unable to send a message out via Whatsapp, Facebook Messenger, or LINE. Great for those who are looking to escape from the Internet connected world.

Cozy rooms at low cost”

Given the price charged, this is definitely one of the best choices in Phuket. If vibrancy is what you are looking for, this hotel has the best location, as it's only a stone-thrown away from Patong Beach - the most commercialized beach in Phuket. But if what you want is tranquility, this may not be the smartest choice. Staff are very polite and helpful. Girls in the reception desk speak decent English.

Wonderful ”

Fantastic, I was lucky enough to get an Agoda 'flash deal' so had an amazing deluxe room with a view of the beach and town. Loved the colorful 'girly' fab fun room decor. Pool is amazing and the food buffet is the best I had in all of Thailand. Staff super friendly and the host of the activities and caberet is a fun happy and super guy! Bangla road is noisy, dirty and full of drunks, pole dancing and ping pong. Hated it so Patong Beach hotel was a great escape! Will definitely recommend this hotel!

Great location, great rooms...”

We stayed at the Patong Beach Hotel for 3 nights prior to attending a friends wedding at Laguna Resort... The hotel was excellent for what we were after... reasonably priced, great location in the main area of Patong beach (just off the main road) and the pool area provided an excellent area to spend a nice relaxing day. We stayed in a Deluxe room, which was nice and the king sized bed was comfy. I would highly recommed this hotel...

Great location and excellent service”

Honeymoon trip with my wife, hotel is very sweet to provide lovely rose petals decoration on the bed. Staff are helpful and friendly to assist with the luggage and answer to inquires. Deluxe room is nice, clean with balcony and sea view & pool view. Pool is big, nice and relaxing. Great location, convenience and short walking distance to Patong beach, bangla walking street and Jungceylon Shopping Center. The only downside is the loud music noise throughout the night from bangla street and take note that the hotel does not provide toothbrush so you have to bring your own or buy from convenience shop nearby. Overall satisfied with the hotel, room, environment, facilities, staff and cleanliness. Thank you for the wonderful time and keep up the good service standard, we will definitely recommend to friends and will visit again soon.

Awesome location and sunset views”

Great views of the sunset. Conveniently located opposite patong beach (just across the road) and about 5 mins walk to Bangla Road. Junceylon is less than 10 mins away too. All in all, a great place to stay in Phuket if you want to be near where all the action/party scene. Could be a little loud at night when the street gets lively. Staff are generally friendly except for the last day when I told them I lost my stuff upon check-out and would like them to help check the room for it again. One of the staff at the reception was not very pleased to help which was disappointing considering that my whole trip there was rather pleasant. Then again, I didn't have much interactions with them throughout as I was mostly out. Would be great if she could handle it better. Probably needs more staff training.

After being in existence since the 70's this hotel knows what it's doing !”

After having stayed at two other 5* hotels during this holiday I have to say I found the 4* Patong Beach far more satisfactory. The rooms are quaint and the location must be the best in Patong - close to all the action, however none of this can be heard or detected once past the hotel threshold. The pool area is nice and the food served throughout is of a good standard. However I was most impressed by the staff who were very attentive and certainly gave me and my family a personal service. We were always remembered when passing through reception and they did give us the impression that they genuinely cares about us. I would stay here again with no hesitation next time I am in Patong.

Beautiful hotel very good service”

this is the second time i stay at patong beach hotel. i believe that this is the best hotel in phuket. the location is fantastic it is near everything so you do not have to spend money on traveling. you can walk to go shopping or have something to eat everything is within walking distance. best hotel ever.

Gorgeous hotel in a perfect location”

would definitely stay in patong beach hotel again, impeccable customer service and very friendly staff. the rooms were clean and very well presented. pool area was lovely so if you're not a fan of the beach you'll be happy with the large pool area. loved how the hotel was a 2 min walk from bangla road although you can't hear any noise from there if you fancy an early night. it was just a perfect hotel, perfect location which gave me the perfect holiday.

Great Location and god service”

It was excellent experience to stay at Patong Beach Hotel. This was our first time in Phuket and we wanted to have a hotel in front of the sea. And get a great view from the hotel. Patong beach hotels sea view rooms are great. this is the best location indeed. we enjoyed the bangla road at night which was very near to the hotel which is the heart of nightlife in Patong, phuket. and hotel is very secured with services. thanks.

Great location, room and view”

I booked a budget room, however when I got there they offered me an upgrade which was well worth it. The deluxe rooms were fantastic, great views from the balcony and very clean. The pool is great and location just off of Patong Beach. The front desk were fairly unfriendly and didn't smile or say hello at all - very unusual for Thai people. The cleaning and restaurant staff were lovely though. Wouldn't hesitate to go back here next time in Phuket.