Patra Dumai Hotel
Deluxe Twin Room, Patra Dumai Hotel in Dumai
Restaurant, Patra Dumai Hotel in Dumai
Patra Dumai Hotel
Exterior view, Patra Dumai Hotel in Dumai
Lobby, Patra Dumai Hotel in Dumai
Restaurant, Patra Dumai Hotel in Dumai

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9.1Exceptional

418 reviews

418 reviews

Cleanliness 9.5
Service 9.4
Value for money 9.4
Facilities 9.3
Location 9.1
See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Sekolah Tinggi Teknologi Dumai
5.0 km
Pinang Kampai Airport
8.1 km
Malacca International Airport
109.2 km
Kuala Lumpur International Airport
121.4 km
Sultan Syarif Kasim II International Airport
135.1 km

Patra Dumai Hotel

Jalan Sultan Syarif Kasim, Dumai, Dumai, Indonesia, 28814 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dumai part of Dumai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Kampai Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Kids club

Luggage storage

Cash withdrawal

This property is in high demand!

3 travelers have booked today.

Value for money9.4
Distance to city center3 miles
Location rating9.1

Rooms available at Patra Dumai Hotel

Deluxe Suite Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Executive Suite
...
    Enter dates to see prices
    Suite - Single use - De Luxe
    ...
      Enter dates to see prices
      Twin/Double Room
      ...
        Enter dates to see prices
        Single room - De Luxe
        ...
          Enter dates to see prices
          Room Assigned on Arrival
          ...
            Enter dates to see prices
            Deluxe Room
            ...
              Enter dates to see prices

              Frequently asked questions

              Does Patra Dumai Hotel have bars on-site?

              Delight in your holiday the finest way with a drink in your hand at Patra Dumai Hotel's bar available right in front of your doorstep for when you need a drink or two.

              What types of facilities are offered for kids at Patra Dumai Hotel?

              While on family vacation with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Patra Dumai Hotel which include kids pool and kids club.

              At what time of the year is Patra Dumai Hotel most popular?

              Patra Dumai Hotel's most popular month where verified guests have stayed the most is in August.

              In which languages can Patra Dumai Hotel's employees communicate?

              Patra Dumai Hotel can converse up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

              What is the typical rating that verified Solo travelers' have given to Patra Dumai Hotel?

              Past solo travelers that have stayed at this property have given Patra Dumai Hotel an average rating of 9.2. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

              What is the typical rating that past Couples' have given to Patra Dumai Hotel?

              Verified couple travelers that have stayed at this property have given Patra Dumai Hotel an average rating of 9.5. You can look up on more detailed customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

              What is the typical rating that past Families with young children have given to Patra Dumai Hotel?

              Verified families with young children that have stayed at this property have given Patra Dumai Hotel an average rating of 9.4. You can look up more thorough customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

              What is the typical rating that past Families with older children have given to Patra Dumai Hotel?

              Past families with older children that have stayed at this property have given Patra Dumai Hotel an average rating of 8.2. You can search for more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

              What do local travelers think about Patra Dumai Hotel?

              Past local visitors that have stayed at this property have given Patra Dumai Hotel an average rating of 9.5. You can look up on more descriptive customer ratings, and remarks for this property down in the review section.

              What is the closest airport to Patra Dumai Hotel?

              The closest airport to Patra Dumai Hotel is Malacca International Airport, 109.0 km away.

              Is breakfast offered at Patra Dumai Hotel?

              Start your days right, with the buffet and � la carte breakfast options offered at Patra Dumai Hotel.

              What people love about Patra Dumai Hotel

              • 10

                Exceptional
                Cleanliness

                "The hotel room are very clean."

                Jessica

                |

                December 19, 2021

              • 9.2

                Exceptional
                Breakfast

                "Good menu for breakfast and room service."

                Dewi

                |

                July 17, 2022

              • 9.2

                Exceptional

                "Good hotel..."

                Ricky

                |

                August 21, 2023

              More about Patra Dumai Hotel

              More about Patra Dumai Hotel

              Patra Dumai Hotel

              Patra Dumai Hotel is a distinct addition to Dumai and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Patra Dumai Hotel.
              Patra Dumai Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Dumai is made even more convenient with the car hire and shuttle services available at the hotel. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
              The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
              Equipped with handy amenities, guestrooms at Patra Dumai Hotel guarantee a comfortable stay for all travelers. Some rooms at Patra Dumai Hotel are equipped with air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers mini bar in some rooms for when you feel like it is needed.
              Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries in some select rooms.


              Dining and things to do

              Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Patra Dumai Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Patra Dumai Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available. A night in at the hotel's bar can be as fun as a night out with your travel companions.
              Recreational facilities at Patra Dumai Hotel are designed for escape and relaxation. Start your vacation off right with a dip in the pool.


              Reasons to stay here

              This hotel is a top choice, ranking higher than 89% of all other accommodations in Dumai.
              This hotel beats 89% of accommodations in the city on value for money.
              Guests who stayed here rated the facilities above 94% of other accommodations in the city.

              Show less

              Amenities and facilities

              Exceptional
              Facilities

              9.3

              Languages spoken
              • English
              • Indonesian
              Accessibility
              • Wheelchair accessible
              Internet access
              • Free Wi-Fi in all rooms!
              • Internet
              • Internet services
              • Wi-Fi in public areas
              Things to do, ways to relax
              • Game room
              • Swimming pool [outdoor]
              • Tours
              Cleanliness and safety
              • Anti-viral cleaning products
              • Body thermometer
              • Breakfast takeaway service
              • Cashless payment service
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Doctor/nurse on call
              • Face coverings on staff
              • First aid kit
              • Free face masks
              • Guest rooms seal after sanitization
              • Hand sanitizer
              • Hotel room service app
              • Hot water linen and laundry washing
              • Hygiene certification
              • Individually-wrapped food options
              • Physical distancing of at least 1 meter
              • Professional-grade sanitizing services
              • Protective screens in common areas
              • Room sanitization opt-out available
              • Rooms sanitized between stays
              • Safe dining setup
              • Sanitized kitchen and tableware items
              • Shared stationery removed
              • Staff trained in safety protocol
              • Sterilizing equipment
              • Temperature check for guests and staff
              Dining, drinking, and snacking
              • A la carte breakfast
              • Bar
              • Breakfast [buffet]
              • Restaurant [halal]
              • Restaurants
              • Room service [24-hour]
              Services and conveniences
              • Air conditioning in public area
              • Cash withdrawal
              • Concierge
              • Convenience store
              • Daily housekeeping
              • Doorman
              • Elevator
              • Facilities for disabled guests
              • Invoice provided
              • Ironing service
              • Laundry service
              • Luggage storage
              • Meeting/banquet facilities
              • Safety deposit boxes
              • Smoke-free property
              • Smoking area
              • Xerox/fax in business center
              For the kids
              • Kids club
              • Swimming pool [kids]
              Access
              • CCTV in common areas
              • Check-in/out [private]
              • Check-in [24-hour]
              • Fire extinguisher
              • Front desk [24-hour]
              • Non-smoking rooms
              • Pets allowed
              • Safety/security feature
              • Security [24-hour]
              • Smoke alarms
              Getting around
              • Car park [free of charge]
              • Rental car
              • Shuttle service
              Available in all rooms
              • Accessible by elevator
              • Air conditioning
              • Air purifier
              • Coffee/tea maker
              • Desk
              • Electric kettle
              • Free bottled water
              • Ironing facilities
              • Mini bar
              • Non-smoking
              • Satellite/cable channels
              • Shower
              • Slippers
              • Smoke detector
              • Telephone
              • Tile/marble flooring
              • Toiletries
              • Wake-up service
              • Wooden/parqueted flooring

              Location

              Jalan Sultan Syarif Kasim, Dumai, Dumai, Indonesia, 28814
              Exceptional
              Location

              9.1

              Property policies

              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-2 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib may be requested directly from the property.
              Children 3-4 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 5 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.

              Some helpful facts

              Check-in/Check-out
              • Check-in from13:00
              • Check-in until23:59
              • Check-out from23:59
              • Check-out until12:00
              Getting around
              • Distance from city center3 miles
              The property
              • Non-smoking rooms/floorsyes
              • Number of floors5
              • Number of restaurants1
              • Number of rooms 80
              • Year property opened2020

              Reviews of Patra Dumai Hotel from real guests

              Provided by verified guests of Agoda
              9.1
              Exceptional
              Cleanliness9.5
              Service9.4
              Value for money9.4
              Facilities9.3
              Location9.1
              High score for Dumai
              Rating
              9+ Exceptional (94)
              8-9 Excellent (5)
              7-8 Very Good (11)
              6-7 Good (5)
              <6 Below Expectation (2)
              Showing 117 verified guest comments
              12345
              10.0
              Exceptional
              Ira from Indonesia
              Business traveler
              Deluxe Suite Room
              Stayed 2 nights in February 2023

              Comfortable, clean”

              Comfortable room, clean and comfortable bed, plenty of lighting options, bright for work and dim for rest, Quran and prayer mat provided in the room, air purifier in the room so the air is fresh and fragrant, really helps to sleep soundly and wake up refreshed in the morning, bathroom is also good. Overall, the facilities are great for a 3-star hotel with such an affordable price, maybe because there are still some remnants of the glory days of Pertamina's facilities and services, definitely a value for money.

              Reviewed February 11, 2023
              Auto-translated through generative A.I.

              Yang Terhormat Ibu Ira ''Salam Hangat Dari Patra Dumai Hotel'' Terima kasih atas ulasan serta penilaian yang diberikan. Senang bisa memberikan pelayanan dan fasilitas yang terbaik untuk Anda. Terima kasih telah memberikan ulasan kepada Patra Dumai Hotel. Kami menunggu kedatangan berikutnya. All The Best,

              Responded February 14, 2023
              Patra Dumai Hotel
              10.0
              Exceptional
              Riza from Indonesia
              Family with young children
              Deluxe Suite Room
              Stayed 1 night in June 2022

              The Best!!!”

              Chose to stay at this hotel based on good reviews and ratings from other guests. Overall, everything was good. Despite a small mistake at the beginning, the front office staff treated us well. The breakfast menu was varied and luxurious for a 3-star hotel. Hopefully, they can maintain the quality and comfort. 🥰

              Reviewed June 30, 2022
              Auto-translated through generative A.I.

              Yang Terhomat Bapak Riza ''Salam Hangat Dari Patra Dumai Hotel'' Terima kasih atas ulasan dan penilaian yang diberikan. Senang bisa memberikan pelayanan dan fasilitas yang terbaik untuk Anda. Kami sangat bangga dan sangat senang Bapak Riza telah memberikan nilai sempurna. Terima kasih telah merekomendasikan dan memberikan ulasan kepada Patra Dumai Hotel. Kami menunggu kedatangan berikutnya. All The Best, Petrus I Wayan Eko Yuniartha – General Manager

              Responded July 11, 2022
              Patra Dumai Hotel
              10.0
              Exceptional
              Kartika from Indonesia
              Family with young children
              Deluxe Twin Room
              Stayed 1 night in April 2023

              Family vacation”

              Lots of entertainment spots for children, so the kids won't get bored just staying in the room, there are rabbits, playgrounds, swimming pools ❤️

              Reviewed April 29, 2023
              Auto-translated through generative A.I.

              Yang Terhormat Bu Kartika ''Salam Hangat Dari Patra Dumai Hotel'' Terima kasih atas ulasan serta penilaian yang diberikan. Senang bisa memberikan pelayanan dan fasilitas yang terbaik untuk Anda. Terima kasih telah memberikan ulasan kepada Patra Dumai Hotel. Kami menunggu kedatangan berikutnya. All The Best, Petrus I Wayan Eko Yuniartha – General Manager

              Responded April 30, 2023
              Patra Dumai Hotel
              10.0
              Exceptional
              Rinto from Indonesia
              Business traveler
              Deluxe Suite Room
              Stayed 2 nights in December 2022

              Great”

              Comfortable as usual. However, during check-in, the staff did not pay attention to the requested order, even though it was ordered far in advance. But in the end, still got the desired room.

              Reviewed January 05, 2023
              Auto-translated through generative A.I.

              Yang Terhormat Bapak Rinto ''Salam Hangat Dari Patra Dumai Hotel'' Terima kasih atas ulasan serta penilaian yang diberikan. Senang bisa memberikan pelayanan dan fasilitas yang terbaik untuk Anda. Terima kasih atas masuka yang diberikan menjadi perhatian bagi kami. Kami menunggu kedatangan berikutnya. All The Best, Petrus I Wayan Eko Yuniartha – General Manager

              Responded January 06, 2023
              Patra Dumai Hotel
              10.0
              Exceptional
              Jessica from Indonesia
              Business traveler
              Deluxe Suite Room
              Stayed 6 nights in December 2021

              No wonder this hotel ranks second in Dumai! It's a very satisfying experience :) ”

              I booked this hotel for my working partner. I was not the one who went to Dumai and spent 6 days in Patra Hotel. I booked the hotel 3 weeks before the estimated date. My partner is a vegetarian. So I need to ask the breakfast provided in order to make sure my partner can have his breakfast without worry. The hotel stafs was very quick in respinding this issue and very helpful. They provided menus that showed us that they care about our need. The hotel room are very clean. It's a new hotel and the lighting in the room is very nice. Thank you for the lovely service. I recommended Patra Hotel for you who want to spend a nice working time in Dumai.

              Reviewed December 19, 2021

              Dear Mrs. Jessica. ''Warmest Greetings from Patra Dumai Hotel'' On behalf of the Management and Staff we would like to thank you for choosing us. We are very happy and proud to hear that you feel comfortable with our services. We are pleased to share this comment to our members to encourage us in presenting the excellent service to our guests. We looking forward to welcoming you back in Dumai. All The Best, Umar Abdul Jabbar - General

              Responded December 20, 2021
              Patra Dumai Hotel
              12345
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