Pattaya Centre Hotel

All the rubish was taken out in the main lifts, I really don’t think you should be sending people there. When I get home I will put in a complaint to Agoda.

1. When we checked-in, we have to wait for Receptionist to finish her packed dinner for NO acceptable reason. It is hungry for dinner that come first and before than customer's valuable outstation traveling time. 2. Hotel is not only old but not maintained with well ventilation with stuffy lobby and lifts, which dust and hand images are throwing appetite out. 3. Staff manners almost zero hospitality with absolute ZERO smile & NOT bordered altitude. They seem not too keen on greeting their customers, and their their jobs & rice bowls. 4. Most staff and receptionist are aged and NO one at ground floor to take charge or to help out in temporary storage. 5. This hotel will probably NOT survive if not of their past glory and perfect location. 6. While all newer hotels are lady friendly, customers have to pay added 600Batts for lady guests. 7. With prior knowledge, will certainly not staying in this hotel which for certain does not even qualify for more than 6.5 Star rating.

good location, big hotel but already old

staffs good service and smiling

Nice hotel to stay at this hotel, great location so near with the beach anda walking streets

I come often with no problem

Staffs should have service mind

shocking staff. no safe deposit box in room. do not stay here

Dirty entrance hallway,old hotel next door being demolished,noisy,could not use elevator at entrance,they made you walk 30 steps to the reception and get elevator there,room was adequate but bathroom was not very good,black mould around the bath,dust on the units I made a line with my finger on first day and were still there on last day,seemed mostly people from Bangladesh and India with little in manners and unruly kids,Sorry,but only 2out of 10,I wouldn’t again.

The only positive is hsk kept the place looking some what respectable unfortunately for the rest of the team there was zero care given, poor attitude and inability to provide any assistance. On checkout waited at the reception desk was acknowledged than ignored. I had to make my way from the reception side to the individual who than made no effort to assist me the customer in the checkout process. I essentially checked myself out of the hotel. Overall this left a bad impression on my stay and would not recommend this property. I would be curious to see if this review is even acknowledged and I receive a reply but I can honestly say I won't be holding my breath. A shame really.

I had a very disappointing experience at this hotel. My room was dirty, water bugs crawling around but if you turned on the lights at night you find the little roaches climbing out of the trash cans. There was mold on the ceilings and all over the shower area, the safes in any of the rooms do not work. The hotel is old and run down - there was construction going on the entire time I was there so all you could hear was jack hammering and drilling. The view would of been great but there was so much crud on the windows I could hardly see out on them. After complaining to the manager my room was switched to a room with a little less mold, and little less noise however my toilet didn't work ! I was also given a hard by the staff . I traveled alone , but booked a room for two adults, and paid for two adults with breakfast included - well that doesn't seem to matter here at this hotel, tried charging me for every time a guest came in, and for guest breakfast.

thanks

Had a very perfect stay. Superbe ocean view.

Very dirty hotel room DO NOT BOOK

Location is good and convenient for beach and major attractions in Pattaya but low in cleanliness, food quality, room, and bedsheets are dirty.

Cons: 1. Hotel walk way to the rooms are dark. 2. Bath room leak water from the bathtub. 3. Swimming pool is dirty and is not clean at all. Pros: 1. Staff are friendly. 2. Location is a walking distance to the walking street.

very good location nice staff, good breakfast everyting was perfect thanks will come again

The lobby design was very nice and classy. Location is good, near to the beach and mini market. Waiting time for the lift was long since only one was functional. The hotel received certificate for non smoking hotel/ room but our room smelled cigarette very strong. Such a major turn off since we are not smokers. Room design is a bit vintage, shower head height quite low (we need to bend during the shower).

The only pro is location. The rest of the hotel experience was a nightmare and stressed me out. They do not disclose hidden costs until you arrive. Joiner fee is 600 baht even though room was booked for 2 prople, even Agoda customer care couldn’t understand what justification they had for charging a fee . The room was dirty, sheets stained and water leaked through windows when raining. They are renovating floors , Ofcourse you dont find this out until check in. Extremely noisy. Impossible to sleep in... The female manager is rude and unhelpful, and this is reflected in the staffs unfriendly demeanor. I could go on , but honestly this hotel almost ruined my holiday . Dont risk it. Avoid avoid...

old hotel. back to 1980's. the room is roomy but empty. it was an ocean view but i couldnt see the ocean. what i could see was a hotel across from the road. i can see the ocean if i open the window but it is prohibited..... i was a bit disappointed. i know if i want to see the ocean from the room, pay more!!