Pavilion Coffee Guest House
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Family Suite Pavilion Coffee Guest House
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8.2
Excellent
/10
(189 reviews)See what guests said
Housekeeping5
See map
8.3
Excellent
Location rating score
Excellent location - 200 meters from city center
Popular neighborhood
  • Khoo Kongsi810 m
  • The Camera Museum1.14 km
  • Penang Peranakan Mansion1.59 km
  • Gurney Drive2.86 km
  • Penang Hill5.48 km
  • Kek Lok Si Temple6.52 km
  • Penang Bridge6.56 km
  • Penang National Park12.84 km
  • Escape Adventureplay Theme Park13.53 km
  • Pantai Merdeka20.05 km
  • 1-star Guesthouse/bed and breakfast
    Free Wi-Fi

    Pavilion Coffee Guest House

    No.26, Presgrave Street, Georgetown, Penang, Malaysia, 10300 - See map
    "Breakfast was plain and simple but still awesome (Kaya, Jam, Penut butter, toast, coffee and tea)."
    Imran - February 13, 2016
    Excellent service
    8.7 rating for service
    Excellent cleanliness
    8.4 rating for cleanliness
    Excellent comfort
    8.0 room quality and comfort
    Good facilities on premise
    6.6 facilities on premise
    • 380 meters to public transportation

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Smoking area

    Your dates are popular among travelersUsers are booking a place in Penang every 16 minutes on Agoda.com
    Value for money8.3
    Distance to city center5.2 km
    Location rating8.3
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.0 km

    Rooms available at Pavilion Coffee Guest House

    8.0
    Very good
    Room comfort & quality
    Family Suite
    Family Suite
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 4 single beds and 1 super k...
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    Special Offer Classic Quadruple Room
    Special Offer Classic Quadruple Room
    ...
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      Classic Quadruple Room
      Classic Quadruple Room
      ...
      • 2 king beds
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      Three-Bedroom House
      Three-Bedroom House
      ...
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        Special Offer Family Suite (6 Adults) (Love)
        Special Offer Family Suite (6 Adults) (Love)
        ...
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          Deluxe Double Room
          Deluxe Double Room
          ...
          • 2 single beds
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          Family Room with Private Bathroom
          Family Room with Private Bathroom
          ...
          • 4 single beds and 1 super k...
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          Room Assigned on Arrival
          Room Assigned on Arrival
          ...
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            Budget Double Room
            Budget Double Room
            ...
            • 2 single beds
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            Budget Double Room
            Budget Double Room
            ...
            • 2 single beds
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            What people love about Pavilion Coffee Guest House

            • 9.7
              Exceptional
              Staff 

              "The staff was extremely friendly and helpful."

              Imran

              |

              February 13, 2016

            • 9.6
              Exceptional
              Staff 

              "The host was really nice and friendly too."

              Quyen

              |

              March 6, 2018

            • 8.0
              Very good
              Location

              "Located at city of Georgetown,convenient."

              BOO

              |

              April 25, 2017

            Property ranking|Compared to 4,790 Penang properties
            See all rankings
            Room comfort score
            8.0/10
            Service score
            8.7/10
            Value for money score
            8.3/10
            Cleanliness score
            8.4/10
            Better than
            98
            %
            of Penang properties
            Better than
            97
            %
            of Penang properties
            Better than
            96
            %
            of Penang properties
            Better than
            96
            %
            of Penang properties
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            Overall rating:

            8.2

            Excellent
            189 reviews
            Cleanliness
            8.4
            Facilities
            6.6
            Location
            8.3
            Read all reviews >
            What travelers say they love:
            Overall, it was a great experience staying at the Pavilion.
            Imran from Pakistan
            Family with older children
            More about Pavilion Coffee Guest House

            More about Pavilion Coffee Guest House

            Renovated in 2015, the Pavilion Coffee Guest House guarantees guests a pleasant stay whether in Penang for business or pleasure. The city center is merely 5.2 km away and the airport can be reached within 23 minutes. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as 1st Avenue Mall, The Swagger Salon, Hin Bus Depot.

            Pavilion Coffee Guest House also offers many facilities to enrich your stay in Penang. The hotel provides free Wi-Fi in all rooms, convenience store, 24-hour security, luggage storage, Wi-Fi in public areas to ensure our guests the greatest comfort.

            All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Pavilion Coffee Guest House is a smart choice for travelers to Penang, offering a relaxed and hassle-free stay every time.

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            Most talked about facilities

            Breakfast
            10 mentions
            Housekeeping
            8 mentions
            Food & Dining
            7 mentions
            Internet
            2 mentions

            What they offer

            9.6
            Exceptional
            Staff 

            "The staff was very nice, the rooms are very clean."

            Helmut

            |

            May 3, 2017

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Property announcements

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            Reviews of Pavilion Coffee Guest House from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (189)Booking.com Reviews (19)
            8.2
            /
            10
            Cleanliness8.4
            Facilities6.6
            Location8.3
            Room comfort and quality8.0
            Service8.7
            Value for money8.3
            High score for Penang
            Rating
            9+ Exceptional (57)
            8-9 Excellent (45)
            7-8 Very Good (44)
            6-7 Good (15)
            <6 Below Expectation (19)
            Time of the year
            Mar - May (32)
            Jun - Aug (53)
            Sep - Nov (41)
            Dec - Feb (54)
            Don't miss out!Users are booking a place in Penang every 16 minutes on Agoda.com
            All guests (189)
            All languages

            Show reviews that mention 

            Showing 180 verified guest comments
            12345
            8.3
            Excellent
            selina from Malaysia
            Solo traveler
            Stayed 2 nights in August 2015

            PERFECT!! Love their service!! ”

            Cleanliness, Staff service and room decoration

            Their service is awesome! Have booked for Three days 2 nights, though they have made some mistake on the room, but the staff willing to refund the money. I got sick on the last day and my flight will depart at night, the staff asked me to rest in the single room until i felt better. Awhhh... It's so touching!! I really appreciate everything he has done for me! The decoration is really nice, if you like those traditional building, then you must stay here. the only thing I would like to comment is the location, it's hard to find parking, and it would take at least 15-20 minutes walk to Komtar. I will definitely come back again if I have the chance to visit Penang.

            Reviewed November 21, 2015
            8.3
            Excellent
            YEW from Malaysia
            Family with teens
            Stayed 2 nights in September 2014

            Pleasurable stay ”

            Cosy, authentic and friendly

            The overall impression was good. Very cosy place to relax and it was a perfect place for us because we were on a laidback food hunting trip. The condition of the room is a bit old but it compliments the characteristic of the hotel. The wall is a bit thin.. So u can actually hear whatever that is happening next door.. That's the only downside

            Reviewed September 19, 2014
            8.3
            Excellent
            Keith from United Kingdom
            Solo traveler
            Stayed 3 nights in February 2014

            Lovely stay in a friendly hotel”

            Renovated Chinese shop-house, friendly staff, location

            Wonderful stay with friendly owner and staff. The hotel is a renovated Chinese shop-house and located within fifteen minutes walk of the old town centre; also five minutes to a modern shopping centre and the central bus terminus.

            Reviewed February 28, 2014
            10.0
            Exceptional
            Keith from United Kingdom
            Couple
            Stayed 2 nights in January 2014

            Hard to find fault with”

            Staff, beautiful place, location

            For the money, this place was outstanding; a beautiful, renovated shop house within easy walking distance to the most interesting districts (actually in a characterful district); super-clean; extremely friendly and helpful staff. Gret coffee and a decent food menu in the cafe area too.

            Reviewed January 16, 2014
            8.3
            Excellent
            Tan from Malaysia
            Group
            Stayed 2 nights in November 2013

            Great value for the price you're paying!”

            Friendly owner & staff, central location

            Nice place in the middle of town, no connected bathroom. The bed provided is too soft, will be problematic for people with back problems. Room comes with breakfast and it was decent. Overall it was a good value for the place

            Reviewed December 04, 2013
            10.0
            Exceptional
            HANS from Malaysia
            Couple
            Stayed 1 night in October 2013

            Amazing, Amazing, Amazing”

            comfortable, inhospitality, friendly

            We were greeted with our names instead of 'Who are you?'. The attentive and friendliness of the owner who run the place. Heritage building and it was kept to original with modern amenities. the art deco was great, we didnt feel like it was a hotel but more of a home. Warm welcome. Bfast was great, prefered a bigger portion but it was really good. I would stay here anytime.

            Reviewed October 16, 2013
            9.6
            Exceptional
            Quyen from Vietnam
            Group
            Stayed 1 night in June 2017

            The place is better than from images ”

            We enjoyed the the place so much. It looks so much better than the images on agoda and I feel more cozy with wooden design. I and my friends really love it and would love to come back many times. The host was really nice and friendly too.

            Reviewed March 06, 2018
            9.6
            Exceptional
            Helmut from Germany
            Family with young children
            Stayed 3 nights in April 2017

            What a great place! Great located in Georgetown! ”

            Wochenende loved to stay here. The staff was very nice, the rooms are very clean. There is a market almost next door where you can get great local food in the night! You can walk to the most attractions like little India, chew jetty, times Square... I would stay here agagain. Little cons: - as all is made of wood, even the wall to the neighbors, you can hear everything from the person next door, as if you were in the same room.

            Reviewed May 03, 2017
            9.7
            Exceptional
            Imran from Pakistan
            Family with teens
            Stayed 3 nights in February 2016

            Close to Komtar, friendly staff, downtown GTown”

            Close to Komtar, friendly staff, downtown GTown

            When we went there it was Chinese New Year, and there was a message on the guesthouse's door to call the hotel staff in case we arrived. Being tourists we didn't have SIM in our phones to call them, but a Chinese family across the road who were celebrating New Year helped us by calling the person who was actually in the guesthouse but probably didn't hear the knocking on the door or door bell. One of the guesthouse's personnel, Jason (really cool guy), told us everything we needed to know from eating to places of interest in Penang in just under 5 mins on the map. My only complaint is that the hotel wifi wasn't great, but they had a problem with the router's position which Jason tried his best to fix. The guesthouse has bunker style beds, really terrific Air Conditioner, clean rooms and a shared washroom. Also, it's 5 mins walk to Komtar (where you can catch all the buses in Penang) and is in the downtown Georgetown where you can visit everything there is to see in Georgetown. Breakfast was plain and simple but still awesome (Kaya, Jam, Penut butter, toast, coffee and tea). Actually it was the hotel who introduced us to Kaya, which we fell in love with. On our last day, on our request they called us a taxi to the Penang Jetty. Overall, it was a great experience staying at the Pavilion. The staff was extremely friendly and helpful. The guesthouse is more than 100 years old and made almost all of wood. It was quite a surreal experience in a good way to stay there. I would definitely go back and stay at Pavilion if I ever get a chance again to visit Penang. The guy other than Jason, if you're reading this then thank you to you as well! :)

            Reviewed February 13, 2016
            6.7
            Good
            Shiew from Malaysia
            Group
            Stayed 1 night in September 2015

            Friendly staff but a little ”

            staff, street food, comfort bed

            We booked the room 3 months ago and we never contact the guest house until we arrived at the guest house. We got a shock when seeing the door was closed and seems like nobody was in the house. After calling and pressing the door bell for sometimes, finally a boy opened the door for us. There was miscommunication between the owner and his partner that no one will check in on the particular day we booked. Finally we got our rooms after he verified our booking receipt and did some last minute room cleaning for us to check in. There was no other guests on that day we stay. The cafe was also closed down since a month ago. However, the owner and staffs are friendly and helpful. They showed us where to get the nice food in Georgetown. The triple bedroom that we stayed was not clean but it still acceptable. Some dust and cobwebs can seen at the desk and under the bed frame. If you don't mind the cleanliness, it still a good option for a short stay. 5mins walk to 1st avenue and Komtar .The cendol stall at night which is outside the guesthouse, is delicious! Contact the guesthouse personally before booking as it might be closed down or change owner in the future.

            Reviewed September 23, 2015
            8.0
            Excellent
            Angeline from Singapore
            Group
            Stayed 3 nights in August 2015

            Visit in Aug ”

            friendly and helpful owner, location and design/layout of guesthouse

            We had a wonderful stay at Pavilion Coffee Guest House. Johnny, the owner, is friendly, helpful and hospitable. We stayed in the mini-hut, which is a small low-ceiling and small room up in the attic. As we are petite, It suited us fine and cosy!! But if you don't like stairs or if you are tall or big person, you shouldn't book this room. The location is good and quiet. Some of the best late-night street food are on the same street!

            Reviewed August 26, 2015
            8.3
            Excellent
            Philip from New Zealand
            Couple
            Stayed 3 nights in July 2015

            Peaceful, Friendly and Clean”

            10 minutes walk from the cultural district and just opposite a lovely evening food market on the corner. This well hidden gem is perfect for those who want a peaceful time away from the crowds.

            The premises is marked by the pavilion coffee house sign. It's easy to miss this getaway from the main city tourist drag. Despite not having english as his first language, our host tried very hard to make our stay comfortable and enjoyable. I highly recommend this place and would love to stay here again.

            Reviewed August 01, 2015
            9.3
            Exceptional
            Tan from Malaysia
            Group
            Stayed 1 night in December 2014

            enjoyable cosy stay”

            unique, cosy, location

            6 of us age 18 had fun staying in the 6 people dorm. Air conditioning could be improve, door knobs are a little spoilt. Anyway, they have a nice water dispenser there . Wifi signal could be stronger. Satisfied overall, would come again.

            Reviewed December 19, 2014
            9.3
            Exceptional
            Azizah from France
            Family with young children
            Stayed 2 nights in December 2014

            Jason's an Angel! ”

            Service, location, ambiance

            We had arrived late in the night with a 6 yr old and Jason the proprietor not only ensured that there was someone waiting up for us, he went as far as inquiring if we were alright and well settled in personally. The staff was really thoughtful to give us extra blanket/towel/pillow without being asked. All in all, it was wonderful to have Jason as a host, who was knowledgable and enthusiastic with his guesthouses/cafe and all things Penang!

            Reviewed December 14, 2014
            10.0
            Exceptional
            Betty from Singapore
            Couple
            Stayed 4 nights in October 2014

            EXCELLENT STAY”

            1) Friendly; 2) Nice food around the corner & 3) Good location

            It's a wonder guest house I ever stay.... The room was clean, comfortable and cozy. Their morning breakfast are served differently everyday....Jason was a nice and friendly man. He recommended us the nice local food ( only local people will visit not those for places which advertise for tourists ). During that few day, we ate the best Char Koay Teow with Duck Egg, Char Kuey Kar with Duck Egg, Hokkien Mee, White Curry Mee, Hokkien Char, Lor Bak & Lor Mee etc....in Penang. Next trip to Penang, I would definitely book back the same guest house again...

            Reviewed November 03, 2014
            9.3
            Exceptional
            Dianne from Philippines
            Couple
            Stayed 2 nights in August 2014

            Good location with friendly staff”

            Friendly staff, free breakfast and coffee, easy access to George Town

            This guest house is perfect for couples on a budget who expect to spend the day exploring Penang. Includes aircon, wi-fi, and free breakfast. The owner, Jason, is very friendly and helpful. The only downside is the shared bathroom.

            Reviewed August 25, 2014
            9.3
            Exceptional
            Caroline from Belgium
            Couple
            Stayed 2 nights in August 2014

            One of the best stays in 3 months of traveling!”

            Beautiful house, superfriendly hosts and fingerlicking good food!

            We were so pleasantly surprised by this amazing guesthouse, homestay, hotel... whatever you want to call it! The owner is so friendly, and makes you feel right at home. We got a lot of tips for trying out the street food in Georgetown, and the food is even amazing at Pavilion! I had the bento twice! The breakfast is also pretty good, something different every day. The guesthouse is in a beautiful old Chinese shop house, with lots of original features. The shared bathroom is just a few steps away, and clean. The bunk bed is a pretty high climb, just so you know. We had a lovely stay!

            Reviewed August 15, 2014
            8.0
            Excellent
            Liza from Malaysia
            Group
            Stayed 2 nights in March 2014

            staying in a historical building row”

            easy,simple & coffee

            the place were quite friendly for all type of travelers. since the owners are partners,one from taiwan and another is a local penang, we did quite nice hangout together discussing about culture and food surrounding,and the owner did provided us many useful information of what to and what don't in penang.

            Reviewed July 05, 2014
            9.7
            Exceptional
            Chan from Malaysia
            Family with teens
            Stayed 2 nights in May 2014

            The staff are helpful and very attentive. ”

            value of money and friendly staff.

            Pleasure and enjoy the whole trip in penang. The home stay hotel also close to local restaurants. Most of the local food can get over the area by walk and one big shopping mall near by too 5 - 10 mins walking distance. The hotel also clean and comfortable but one thing to improve which is the air-con. Anyway what you paid and what you will get for. Lastly, overall good and above =).

            Reviewed May 28, 2014
            8.7
            Excellent
            suzanne from United Kingdom
            Couple
            Stayed 3 nights in April 2014

            Atmospheric, lovingly restored, welcoming staff”

            staff care and attention, best genuine hospitality we've experienced. Fabulous and interesting chinese shop house. value for money.

            We thought we booked an Ensuite room, but when we arrived, found out that was not the case. Jason and his team went out of their way to make sure we moved ASAP, and they were so welcoming we decided to extend our stay. The beds were comfy, the top family room very character full. Super clean white cotton bedding, the entire place was exceptionally clean. There are four rooms, 1 has an Ensuite shower room, the other 3 share, - we had no problems with this. Everyday we were served a different, interesting breakfast. On the last morning of our stay we had to be up and out early, (6am) - Jason got up to carry our bags downstairs and make sure we had a drink, and biscuits for our journey.

            Reviewed April 26, 2014
            12345
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            Pavilion Coffee Guest House
            |Excellent 8.2
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            • Excellent location
            • Khoo Kongsi
            • Komtar Bus Terminal is within 0.38 km