Exterior view, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree in Kuala Lumpur
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
View, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree in Kuala Lumpur
Meeting room / ballrooms, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree in Kuala Lumpur
View, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree in Kuala Lumpur
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Food and beverages, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree in Kuala Lumpur

Removed from saved list

9.1Exceptional

6,409 reviews

6,409 reviews

Location 9.6
Cleanliness 9.4
Service 9.3
Facilities 9.0
Value for money 8.9
See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Cooking Classes at Kings Kitchen Klub
70 m
Starhill Spa
100 m
Pavilion Kuala Lumpur
110 m
Pavillion Mall
120 m
Art Seni
130 m
Popular landmarks
Jalan Alor
580 m
KLCC - Bukit Bintang Pedestrian Walkway
580 m
Aquaria KLCC
610 m
KLCC Park
800 m
Petronas Twin Towers
1.1 km
Closest landmarks
Bukit Bintang (Star Hill)
160 m
Ayurvedium
160 m
Seri Melayu
170 m
Spa Indrani
170 m
Escentials
170 m

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

170 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Kuala Lumpur

Check-in [24-hour]

Great Breakfast

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Fitness center

Swimming pool [outdoor]

Bar

This property is in high demand!

15 travelers have booked today.

Value for money8.9
Distance to city center0 km
Location rating9.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.1 km

Rooms available at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Pavilion Suite King
...
  • Room size: 113 m²/1216 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Urban Studio King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club City Oasis King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Courtyard Oasis King
...
  • Room size: 38 m²/409 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Club City Oasis Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Courtyard OasisTwin
...
  • Room size: 38 m²/409 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Urban Suite King
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Urban Twin Studio
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Grand Oasis King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
City Oasis King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Pavilion Hotel Kuala Lumpur Managed by Banyan Tree have a fitness center?

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers free 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Is car parking available at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What procedures does Pavilion Hotel Kuala Lumpur Managed by Banyan Tree take in terms of hygiene, safety, and cleanliness?

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, sterilizing equipment, temperature check for guests and staff, body thermometer, free face masks, and staff trained in safety protocol for more completed safety precautions and hygiene protocols.

What is the typical travel time to the nearest airport from Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

The average travel time to get from Pavilion Hotel Kuala Lumpur Managed by Banyan Tree to the airport is 60 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What bars are in close proximty of Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

While residing at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree, take pleasure in your evening or night out at Luna, Gazebo, and WET Deck at W Kuala Lumpur to get the most out of your nightlife.

When was Pavilion Hotel Kuala Lumpur Managed by Banyan Tree built?

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree was built in 2018.

At what time of the year is Pavilion Hotel Kuala Lumpur Managed by Banyan Tree most popular?

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree's most popular month where verified tourists have stayed the most is in December.

What was the average room rate for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree been in the past month?

The average room rate for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree in the past month is 632.79 MYR, compared to city's average of 203.07 MYR.

What is the typical rating that past Solo travelers' have given to Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Past solo travelers that have stayed at this property have given Pavilion Hotel Kuala Lumpur Managed by Banyan Tree an average rating of 9.1. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Verified local visitors that have stayed at this property have given Pavilion Hotel Kuala Lumpur Managed by Banyan Tree an average rating of 9.4. You can look up on more detailed customer reviews, and responses for this property down in the review section.

What time is check-in and check-out at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified hours may be charged an additional fee.

What people love about Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

  • 8

    Very good
    Staff 

    "The staff are friendly and the rooms are clean."

    Fiona

    |

    October 18, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Great hotel everything is good and clean, The hotel is very convenient for eating and shopping in the square of the city centre."

    Ooi

    |

    October 2, 2023

  • 10

    Exceptional
    Location

    "Very nice hotel and location"

    Tamzil

    |

    October 19, 2023

Property ranking|Compared to 10,160 Kuala Lumpur properties
Location score
9.6/10
Service score
9.3/10
Cleanliness score
9.4/10
Couples review score
9.3/10
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
More about Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

More about Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree, with its exceptional location right in the city center. Did you know? Terminal Bersepadu Selatan is just 7.7 km away, giving guests convenient access to one of the city's urban transportation options.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Kuala Lumpur even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Feel right at home during your stay at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree with all the activities and facilities provided. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take some time to explore Kuala Lumpur during your stay at the hotel. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.2 km away, a must-see for anyone visiting Kuala Lumpur.


Reasons to stay here

Guests who stayed here rated the facilities above 98% of other accommodations in the city.
This hotel scores higher than 98% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9

Most talked about facilities

Breakfast

23 mentions

Housekeeping

12 mentions

Swimming Pool

7 mentions

Food & Dining

3 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • Italian
  • Malay
  • Portuguese
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Restaurants on site
The Courtyard
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Ebisu
  • Cuisine: Japanese
  • Menu: Buffet
Whisky Cove
  • No additional information available

Location

170 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Exceptional
Location

9.6

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    18.1 km
  • Kuala Lumpur International Airport (KUL)
    45.2 km
Public transportation
  • Bukit Bintang MRT Station
    440 m
  • SBK18A Bukit Bintang
    490 m
Hospital or clinic
  • Ting Skin & Laser Centre
    310 m
Shopping
  • Pavilion Kuala Lumpur
    110 m
Convenience store
  • 7 Eleven
    130 m
Cash withdrawal
  • ATM
    80 m

What's nearby

Popular landmarks
  • Pavilion Kuala Lumpur
    110 m
  • Jalan Alor
    580 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    580 m
  • Aquaria KLCC
    610 m
  • KLCC Park
    800 m
  • Petronas Twin Towers
    1.1 km
  • Menara Kuala Lumpur
    1.3 km
  • Chinatown - Kuala Lumpur
    2.0 km
  • Central Market
    2.1 km
  • KL Bird Park
    3.0 km
Nearby landmarks
  • Cooking Classes at Kings Kitchen Klub
    70 m
  • Starhill Spa
    100 m
  • Pavilion Kuala Lumpur
    110 m
  • Pavillion Mall
    120 m
  • Art Seni
    130 m
  • House of Suzie Wong
    140 m
  • Starhill Gallery
    140 m
  • Jim Thompson Silk
    140 m
  • Tiffin Bay/Tiff's Jazz Lounge
    150 m
  • Pavilion Crystal Fountain
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective from January 1st 2019, the Malaysian Government has extended the imposed smoking ban to further include hotel public areas, restaurants and guest rooms.
    In compliance with the ban, smoking is now only permitted 3 metres away from the hotel building at a designated area near the hotel’s main entrance.
  • All room types are subject to 2 people only and additional guests will be subject to additional charges, payable upon check-in at the hotel.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Distance from city center0 km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)130 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Number of bars/lounges1
  • Number of floors13
  • Number of restaurants2
  • Number of rooms 325
  • Year property opened2018
  • Most recent renovation2018
Parking
  • Daily parking fee0 MYR

Property announcements

Complimentary self-parking for in-house guest is available. Guests are required to park in the designated hotel parking area which is accessible via the parking entrance after the hotel lobby, proceed through the 2nd boom gate into the hotel’s parking area.

For access from Pavilion KL mall’s parking, guest needs to follow the “Hotel” signage to access the second boom gate into the hotel’s parking

Reviews of Pavilion Hotel Kuala Lumpur Managed by Banyan Tree from real guests

Provided by verified guests of Agoda
9.1
Location9.6
Cleanliness9.4
Service9.3
Facilities9.0
Value for money8.9
High score for Kuala Lumpur
Rating
9+ Exceptional (1,363)
8-9 Excellent (208)
7-8 Very Good (161)
6-7 Good (43)
<6 Below Expectation (68)

Show reviews that mention 

Showing 1,843 verified guest comments
12345
10.0
Exceptional
Noorazarina from Brunei Darussalam
Family with young children
City Oasis King
Stayed 2 nights in March 2023

Friday, 3 March - Sunday, 5 March 2023”

Arrived at the hotel just before 2pm, whilst email confirmation stated that check-in time was after 3pm. Myself and family were ready to just have lunch first then return later to check-in. Luckily, my room was ready with a request to be accommodated on the same floor readily obliged, with a room “upgrade” from originally booked City Oasis King room to Courtyard Oasis King (basically same room configuration but with a view of the courtyard- breakfast area). A request for late check out was also accommodated with Siti informing that we could stay until 7pm with an extra charge of RM379 upon check out, which we were happy with. However, on day of check out (Sunday, 5 March 2023 around 5.30pm) I was surprised when the Front Desk officer (I hope that’s what you call them) told me I will not be charged the extra half day rate. Really happy with that, but for the life of me cannot remember the gentleman’s name! Room was very spacious and comfortable, with all mod cons as expected, as well as the bathroom with bidet spray in the toilet. The hotel was also easily accessible to the Pavilion Mall via guest lifts to either the 2nd or 3rd floor. This was the main reason we chose this hotel, as our party had young children and easy (indoor) access to the Mall was a priority. Service was great throughout, prompt and friendly - from Front desk, Porters, F&B (breakfast and room service). I will no doubt return and stay at the Pavilion Hotel again and will gladly recommend to the rest of the family.

Reviewed March 08, 2023

Dear Noorazarina, We would like to thank you for taking the time to share your delightful review, during your recent stay, at Pavilion Hotel Kuala Lumpur. We are delighted to learn that our prime location, room readiness as well as our attentive hospitality, were up to your expectation. We will definitely share your kind sentiments with the entire team. Thank you once again for your patronage Noorazarina, and we look forward to welcoming you and your family back to our hotel, very soon. Best regards, Rudy Oretti General Manager

Responded March 24, 2023
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
10.0
Exceptional
Siti from Singapore
Couple
Club Grand Oasis King
Stayed 2 nights in March 2023

Loving this hotel service!”

We arrived late midnight due to our flight delayed, hotel check-in is smooth and quick as we are already so tired, we have issued with the room sink and the housekeeping will quick to act. As a muslim guest I forgot to bring my prayer garment and try my luck request to loan one if there any, to my surprised the hotel housekeeping is quick to provide one and its brand new. Breakfast - Tea Tarik is to die for (must have it) and our 2nd day we had the breakfast prata and the flour was hard and we make a small comment to the staff and again the action was so quick to act when the manager came to our table to apologized and even told us that they have throw the prata and make a new fresh set and explain the reason why the food is hard due to the spotlight display on the food spread. The restaurant manager offered and asked if we need any dish or drink that he can serve us and this small gesture means alot. The cocktail service include in our room booking food is wonderful and the staff again is excellent volunteer to make drinks and even ask what food we like that they can serve to our table. (and this is a buffet spread) We check out at 1pm as our flight is late at night and left our luggage with the hotel and again the concierge team even offer us a room to freshen up in the evening if we need before we exit the hotel head to the airport. Overall this hotel service exceed the expectation and well done to every single dept of the staff. I will definitely be back again! - Thank you Pavilion Hotel for making our stay amazing.

Reviewed March 14, 2023

Dear Siti, Thank you very much for taking the time to recommend Pavilion Hotel, following your recent stay with us. We are delighted to read your positive comments specifically concerning our attentive hospitality from The Courtyard, as well as our Concierge team. Our friendly and accommodating associates will be thrilled and grateful, to hear your praises. Thank you once again for leaving your review Siti and we truly look forward to welcoming you back, in the near future. Best regards, Rudy Oretti General Manager

Responded March 24, 2023
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
10.0
Exceptional
JUVY from Philippines
Couple
City Oasis King
Stayed 3 nights in March 2023

Prime location”

We had a wonderful 3 nights stay. Awesome location with really commendable personnel who made sure we feel at home and special everytime. 1. Staff are all very helpful and cordial. They prepared "to go" breakfast for us, having learned we have an early morning tour to Cameron Highlands. 2. We were allowed to check in early, having, learned we had a wee hours flight to KL. 3. Efficient check in and check out process 4. Connected to Pavillion Mall and within walking distance (via elevated walkpath) to Suria Mall and KLCC Park (where you can view the Petronas Towers to your heart's content) and Jalan Alor (where you can feast on various local cuisines). 5. Buffet BF was so-so for me, but my husband seemed to enjoy (having 2nd fills); Hi Tea, reasonably.priced and choices all delicious. The hi-tea set though was a lot for just 2 pax. Highly recommended.

Reviewed March 21, 2023

Dear JUVY, Thank you very much for taking the time to leave your wonderful review, following your recent stay at Pavilion Hotel Kuala Lumpur. We are delighted that you have enjoyed your stay with us and truly appreciate you taking the time out of your day, to recognise the hospitality that you have received from our associates. It is a pleasure to read that the team made such a positive impact on your experience with us, and we will most certainly share your kind words with them. Thank you once again for leaving your review on Agoda, JUVY. We certainly hope to welcome you back again soon and offer you a more memorable stay. Best regards, Rudy Oretti General Manager

Responded March 24, 2023
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
10.0
Exceptional
Felicia from Malaysia
Couple
Urban Studio King
Stayed 1 night in October 2022

Excellent Service ”

Greeted with all smiles from everyone working at Pavilion Hotel. It was definitely an amazing experience indeed. Although at first was needed to wait a while for our room to get ready, we were served with choices of drinks at the club lounge. Cocktail hour 5.30pm-7.30pm was also served at the club lounge to enjoy small delights. Love how clean the room was and super comfortable to sleep in. Bathtub was definitely the highlight of the room. Breakfast were given to choose either to dine at Club Lounge or The Courtyard at Level 8. We dined at Level 8 and spoil with choices cause there were too many to choose from. We had an issue as we parked at pavilion mall instead of the hotel, Mr Roshidi has been a delight in making our stay as comfortable as possible the moment we step into Club Lounge and helped us to settle the parking issue. Definitely a lovely experience which we’re more than happy to come back again next time. Thank you very much to the team of the hotel.

Reviewed October 25, 2022

Dear Felicia, Many thanks for sharing your generous review on Agoda, following your recent stay at Pavilion Hotel Kuala Lumpur. We are delighted to read that you enjoyed your dining experience with us, particularly the attentive and friendly Roshidi. Your thoughtful words will be most certainly shared with him and his team, which I am sure will continue to inspire and motivate them, to deliver exceptional customer service. Thank you once again for sharing your feedback Felicia and we truly look forward to welcoming you back to our hotel, in the near future. Best regards, Remco Rademaker Director of Rooms

Responded November 04, 2022
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
10.0
Exceptional
Kathy from Australia
Family with young children
City Oasis Twin
Stayed 6 nights in March 2023

Location location.”

Hotel was nice and comfortable....lobby on upper level.....lifts were a little confusing.....different lift to rooms diff lift to mall access which was very convenient if you like shopping at the pavilion. TV was very boring nothing to watch except local channels. Brekky was good huge selection....staff were very friendly......no catering services by the pool...overall average hotel for kl....huge points for location.......

Reviewed April 28, 2023

Dear Kathy, Thank you for choosing Pavilion Hotel during your previous visit to Kuala Lumpur. We thank you for your recommendation to our future guests and look forward to welcoming you back to our hotel in the near future. Best regards, Rudy Oretti General Manager

Responded May 02, 2023
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss