Paya Beach Spa & Dive Resort
 Paya Beach Spa & Dive Resort
Playground Paya Beach Spa & Dive Resort
Beach Paya Beach Spa & Dive Resort
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7.2
Very good
5.0% this month
/10
(1429 reviews)See what guests said
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8.1
Excellent
Location rating score
Excellent location
  • Pulau Tioman Airport4.41 km
  • Marine Park6.74 km
  • Twin Peaks8.73 km
  • Asah Waterfalls9.44 km
  • Mukut Waterfalls10.11 km
  • Senai International Airport138.65 km
  • Sultan Haji Ahmad Shah Airport149.31 km
  • Singapore Changi Airport160.83 km
  • Hang Nadim Airport185.83 km
  • Kerteh Airport209.15 km
  • Paya Beach Spa & Dive Resort

    Lot 71 & 77, Kampong Paya, Pulau Tioman, Kampung Paya, Tioman Island, Malaysia - See map
    "Room came with a wonderful view and was clean and comfortable, hotel was super accessible, really good value for money!"
    Clement - September 4, 2017
    Exceptional reputation
    Recommended by 89% of guests
    Very good facilities on premise
    7.4 facilities on premise
    • Airport transfer

    • Sauna

    • Air conditioning

    • Daily housekeeping

    • Balcony/terrace

    This property is in high demand!

    Booked 33 times

    Property ranking|Compared to 75 Tioman Island properties
    See all rankings
    Cheapest price score
    Room size
    34 sqm.
    Location score
    8.1/10
    Room comfort score
    6.5/10
    Better than
    88
    %
    of Tioman Island properties
    Bigger than
    87
    %
    of Tioman Island properties
    Better than
    83
    %
    of Tioman Island properties
    Better than
    81
    %
    of Tioman Island properties
    Value for money7.3
    Location rating8.1

    Rooms available at Paya Beach Spa & Dive Resort

    Superior Chalet
    Superior Chalet
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Deluxe Suite Sea View
    Deluxe Suite Sea View
    ...
    • Room size: 57 m²/614 ft²
    • Beach view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Beach Front Bungalow
    Deluxe Beach Front Bungalow
    ...
    • Room size: 47 m²/506 ft²
    • Beach view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    Standard Chalet
    Standard Chalet
    ...
    • Room size: 30 m²/323 ft²
    • Garden view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Superior Beach Front
    Superior Beach Front
    ...
    • Room size: 46 m²/495 ft²
    • Beach view
    • 2 double beds
    Enter dates to see prices
    Standard Cottage
    Standard Cottage
    ...
    • Room size: 17 m²/183 ft²
    • Balcony/terrace
    • 4 bunk beds
    Enter dates to see prices
    Villa - Beach Front
    Villa - Beach Front
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Beach Villa
    Beach Villa
    ...
    • Room size: 40 m²/431 ft²
    • Beach view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Standard Beachfront
    Standard Beachfront
    ...
    • Room size: 30 m²/323 ft²
    • Beach view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Superior Pool View
    Superior Pool View
    ...
    • Pool view
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices

    What people love about Paya Beach Spa & Dive Resort

    • 6.8
      Good
      Staff 

      "Staffs there are very helpful in order to help us to arrange for the boat."

      JIE S.

      |

      September 4, 2018

    • 10.0
      Exceptional

      "Very good place and will come again."

      Azizah

      |

      November 24, 2018

    • 7.2
      Very good

      "Swimming pool is decent."

      Jabir

      |

      January 3, 2019

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    More about Paya Beach Spa & Dive Resort

    More about Paya Beach Spa & Dive Resort

    8.4
    Excellent

    "The Beach Villa is newly build and nice location because it..."

    Mary A.

    |

    November 28, 2018

    An overview

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    What they offer

    7.2
    Very good

    "Resort and restaurant are nice."

    Jabir

    |

    January 3, 2019

    Read more reviews
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Paya Beach Spa & Dive Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1429)Booking.com Reviews (403)
    7.2
    /
    10
    Very good
    5.0% this month
    Cleanliness7.0
    Facilities7.4
    Location8.1
    Room comfort and quality6.5
    Service7.3
    Value for money7.3
    Rating
    9+ Exceptional (76)
    8-9 Excellent (109)
    7-8 Very Good (206)
    6-7 Good (188)
    <6 Below Expectation (334)
    Time of the year
    Mar - May (222)
    Jun - Aug (294)
    Sep - Nov (209)
    Dec - Feb (188)
    All guests (1429)
    All room types
    All languages

    Show reviews that mention 

    Showing 913 verified guest comments
    12345
    9.6
    Exceptional
    BANDY from Singapore
    Family with teens
    Standard Chalet
    Stayed 2 nights in July 2019

    Good hotel”

    Good location, many restaurants nearby selling my favourite grill fish. Nice beach and many snorkling spots nearby. Good staff services, always try their best to satisfy our requests. The only minus is there is a stench from the surrounding.

    Reviewed July 25, 2019

    Thank you Bandy for your review:)

    Responded July 26, 2019
    Paya Beach Spa & Dive Resort
    8.8
    Excellent
    Teng from Singapore
    Family with teens
    Superior Pool View
    Stayed 3 nights in June 2019

    Value for money ”

    Resort is near jetty (walking distance) They provide motorcycle to bring your big luggage to resort while you walk there. Along the walk from the jetty, there are shops and restaurants before you reach Paya Beach resort. Nice place to stay and enjoy the beach and snorkelling. You can walk to the far right side of the resort (small island), you can snorkel and see many life corals and fishes during low tide. No wifi in the bedroom. You can buy 1G of wifi for RM10 from hotel. I bought it but my room’s WiFi didn’t work. They didn’t refund me. Bedroom was not clean daily and there is no hair dryer and mini frig. The quadruple bedroom was big and next to the pool. We will come back again to enjoy the snorkelling.

    Reviewed June 19, 2019

    Thank you Teng for your review:)

    Responded June 21, 2019
    Paya Beach Spa & Dive Resort
    8.0
    Excellent
    Jessie from Malaysia
    Group
    Standard Chalet
    Stayed 2 nights in June 2019

    Right beside jetty”

    If you’re planning to visit tioman island with children’s and senior citizens, this resort is good. Because the jetty is just at the side of the resort. It’s in walking distance. So you don’t have to take another ride to the resort. The beach isn’t as great as I thought but it’s okay. Cleanliness is just okay. Staff are friendly and willing to guide.

    Reviewed July 03, 2019

    Thank you Jessie for your review:)

    Responded July 04, 2019
    Paya Beach Spa & Dive Resort
    8.8
    Excellent
    Satish from India
    Couple
    Standard Chalet
    Stayed 1 night in February 2019

    very good”

    everything was ok except small issue with water leakage in bathroom and door lock which was rectified in time. wifi not available to the room which is to the last. staff, food, ambience, cleanliness was very good

    Reviewed July 02, 2019

    Thank you Satish for your review:)

    Responded July 03, 2019
    Paya Beach Spa & Dive Resort
    6.4
    Good
    Stephanie from Malaysia
    Family with young children
    Standard Chalet
    Stayed 2 nights in June 2019

    Good”

    This is a chalet style hotel. A relatively old but quite well maintained one. I picked this as I had young children who loved the pool. Unfortunately, the pool filter system might not have been working so there was spit floating around in the pool and the water was cloudy! Other than that, bed was ok. There are interesting monitor lizards & crabs under the chalet. And there's a clothes line for you to dry your things.

    Reviewed July 18, 2019

    Thank you Stephanie for your review and feedback :)

    Responded July 21, 2019
    Paya Beach Spa & Dive Resort
    5.2
    Elena from Malaysia
    Family with young children
    Standard Chalet
    Stayed 2 nights in June 2019

    Bed Bugs, room is not maintained”

    When we first checked in, they gave us room AD25. Upon entering, we noticed that the room is slanting. Higher on the entrance, lower towards the toilet. The slanting is so bad, we got dizzy inside. Requested to change room, we got AD15. Room was less slanted. after taking shower, toilet is clogged. So 2 days we were using toilet that is not functioning. Looks like it was not well maintained too. Sockets were loose, floor tiles have gaps, aircond system was 90s very old school but luckily its cold AF.. water bottle is not given at all. Late check out was not given eventhough no one is checking in after us. Ridiculous to check out at 11am.. When we got home, we noticed that there were lots of bed bug bites on our body.. If this is a low budget, we do not mind. Totally not expecting it from a 4 star hotel. Beach was decent. The seafood restaurant is very tasty but very pricey too.

    Reviewed June 21, 2019
    5.6
    Fasya from Malaysia
    Group
    Standard Chalet
    Stayed 2 nights in June 2019

    View is amazing but the stay is not”

    My family love the location and kg. paya has the nicest enviroment for us. We love going to the restaurant outside the hotel, which was only a few steps from theresort and the price here is cheaper than kg. salang. As for the resort, we feel that the hotel needs a lot of update. The rooms were cosy, however we were a bit dissapointed with the cleanliness. We think the price we paid for the nights were unreasonable for the facilities offered. Had to clean the forks and spoons @ breakfast before use because they were not properly washed. Also, the check-out is @ 11am and none of us were aware of it as the usual check-out hour is at 12pm. We received phone call from the staff and I find it rather rude because of his use of language "hello, u have to check out now"??? The only ferry to Tg. Gemok is at 2.30pm so we had around 3.30 hours waiting outside the resort.

    Reviewed June 20, 2019

    Thank you Fasya for your review. All feedbacks are important to us and we do immediate checks on any negative ones. A notice has been placed at front desk for check-in/out timing. With regards to your unawareness of the check-out time, according to our front office staff, you have requested for late checkout and staff did offer another room for stay till 12pm as your room needs to be turnover for new guests. You have agreed but did not do so. By 1230pm, front desk staff had to remind you to check-out. We would usually try our best to accommodate guests with such requests unless is not possible. Also, we have standard sop on all cutlery cleaning to follow through before it is sent out for use.

    Responded June 21, 2019
    Paya Beach Spa & Dive Resort
    5.6
    Fasya from Malaysia
    Couple
    Standard Chalet
    Stayed 2 nights in June 2019

    View is amazing but the resort is not”

    My family love the location and kg. paya has the nicest enviroment for us. We love going to the restaurant outside the hotel, which was only a few steps from theresort and the price here is cheaper than kg. salang. As for the resort, we feel that the hotel needs a lot of update. The rooms were cosy, however we were a bit dissapointed with the cleanliness. We think the price we paid for the nights were unreasonable for the facilities offered. Had to clean the forks and spoons @ breakfast before use because they were not properly washed. Also, the check-out is @ 11am and none of us were aware of it as the usual check-out hour is at 12pm. We received phone call from the staff and I find it rather rude because of his use of language "hello, u have to check out now"??? The only ferry to Tg. Gemok is at 2.30pm so we had around 3.30 hours waiting outside the resort.

    Reviewed June 20, 2019
    6.4
    Good
    asmat from Malaysia
    Couple
    Standard Chalet
    Stayed 2 nights in February 2019

    Staff very kind. Old hotel”

    Location good, breakfast varienty of choice. But the hotel too old and not well maintance. Staff really kind and always smile. My 1st room not ready do housekeeping.. i change others.. then aircond problem. Line of telco celcom and digi are no signal. This hotel have great size of swiming pool

    Reviewed May 18, 2019

    Dear Asmat, Thank you for your review :)

    Responded May 19, 2019
    Paya Beach Spa & Dive Resort
    9.2
    Exceptional
    Mohammad from Malaysia
    Couple
    Superior Pool View
    Stayed 2 nights in April 2019

    Amazing trip”

    I and my wife went for the first time to Tioman island and we are really confusing about choosing the best beach. We found Paya beach is a good option because of it beautiful and there is a small village near to the beach which is a good point for tourist how to want to know more about local people and more shopping options. In the resort, we found all the staff is friendly and they try to help as much as they can. Farouq is a nice guy he is our favorite option to talk with because he has good communication skills. You should no there is no wifi in the room and the internet in the hotel and the island, in general, is very bad. I recommended this resort to my friends who plan to visit this island very soon.

    Reviewed April 29, 2019

    Dear Mohammad, It is heartening to hear that you had an amazing trip. Thank you for your review and recommendation. We look forward to welcoming you and your friends in the near future. :)

    Responded April 30, 2019
    Paya Beach Spa & Dive Resort
    9.2
    Exceptional
    ZhiYao
    Couple
    Superior Chalet
    Stayed 5 nights in December 2018

    It was a very pleasant stay!”

    We booked the hotel without knowing that it is monsoon season, thus we really do not know what to expect, especially after reading the reviews for Tioman during monsoon season are really bad. However when we arrived, the staffs are very friendly and helpful. Their service is really efficient and prompt. Especially our Tour Guide Mr David Ng. He provided us with lots of help and gave us really good suggestions and advices for our itinerary. He even took time off after his office hours to bring us around for local food as most of the shops are closed on the island during this season. During snorkelling, he also kept a look out for every single one of us, especially those who is not really good at swimming as he is really concern for everyone’s safety. As we were on the way to Mother Willow he also shared a lot of local stories and history. He is really a responsible tour guide! Overall we are really satisfied with Paya Resort. Highly recommend to stay there!

    Reviewed December 28, 2018

    Dear Zhi Yao Thank you so much for your wonderful compliments. We try our very best to make our guests feel at home, and well taken care of especially on safety during snorkelling excursion and we also believe that hospitality is personal and it all starts with a dedicated and caring team.So it is very rewarding to know how much all of you enjoyed yourselves. Your feedback makes us proud … and motivates us at the same time! Thank you. We hope to be able to welcome you back very soon.

    Responded December 29, 2018
    Paya Beach Spa & Dive Resort
    9.2
    Exceptional
    Kamila from Czech Republic
    Family with young children
    Standard Beachfront
    Stayed 3 nights in November 2018

    Surprisingly good”

    We went at the beginning of monsoon season so half of the rooms were empty which and it stil feels reasonably busy. Would not go there in the peak season as it must feel owercrowded. Breakfast was better than we expected. View from the seafront challet was lovely. Room was clean and when we asked for the room to be maked up, they did proper job. We missed a fridge in the room. All staff members were nice, polite and helpful. The low tide is an issue only on the side further away from the resort, there is a nice island you can walk to during low tide and take nice photos.

    Reviewed November 07, 2018

    Dear Kamila, Thank you for taking time to write and your kind compliments. Your feedbacks made us proud and motivates us at the same time. Thank you . :) We look forward to having and serving you and your family in the near future.

    Responded November 07, 2018
    Paya Beach Spa & Dive Resort
    8.0
    Excellent
    LEE from Singapore
    Group
    Standard Chalet
    Stayed 3 nights in October 2018

    Not the best, but not bad”

    So far I've stayed a few different resort at this Tioman Kampung Paya, so far experience is not the best of the best, but I'm satisfied with it. Even though the air cond has some issue on the last day of our stay, but staff are very efficient and fixed for us immediately. Will come back if the price is still as now.

    Reviewed October 11, 2018

    Dear Lee Thank you for your feedbacks and ratings :) Looking forward to welcoming you again !!

    Responded October 12, 2018
    Paya Beach Spa & Dive Resort
    4.8
    Cheng from Singapore
    Group
    Standard Chalet
    Stayed 3 nights in April 2019

    The place has seen better days and needs a major renovation soon!”

    The rooms feels small and uncomfortable and basic, even though this is a 5-star resort! The TV channels are few and miserable and mostly unwatchable due much statics from poor cable signals. The wifi is non-existent in the rooms and almost non-usable even in the restaurant or lobby areas. Even Celcom 3G signal is non-functional on the resort. This is the last time I’ll be staying in this resort. Better to pay a bit more and stay in a nicer and newer resort at Paya (Aman Tioman Resort)

    Reviewed April 27, 2019
    6.4
    Good
    Kong from Hong Kong
    Family with teens
    Superior Beach Front
    Stayed 2 nights in February 2019

    Resort hotel, with very old decoration and small beds.”

    Should not expect too much, it should be only a 3-star hotel/resort. Nothing really in the neighborhood, all meals in the resort - not too expensive and not cheap, but also cannot expect too much out of it.

    Reviewed April 06, 2019

    Thank you Kong for your review :)

    Responded April 07, 2019
    Paya Beach Spa & Dive Resort
    5.2
    Chew from Singapore
    Family with teens
    Superior Pool View
    Stayed 2 nights in March 2019

    Not worth the price”

    Not worth the price. Room has not mini fridge, safe. Floor is not clean. No bottled water, no hand soap. I stay in room with pool view, behind room is like a swamp with unfinished renovation. Pool is small and dirty. Breakfast is terrible, bread, fried rice, noddles, egg station, sausage, baked beans, fruits. Breakfast at other hotels in Malaysia that is cheaper is definitely better. I have not stayed in other hotels in Tioman before but if I compare to hotels in Malaysia for this price, I can definitely get a better hotel.

    Reviewed March 25, 2019

    Thank you for your review :)

    Responded March 26, 2019
    Paya Beach Spa & Dive Resort
    8.0
    Excellent
    Subashini from Malaysia
    Couple
    Superior Chalet
    Stayed 2 nights in March 2019

    Very good”

    I would definitely recommend Paya Beach and looking forward to our next trip. But slightly disappointed as during our 2nd night I was stung by a bee in the hotel room at night, call the reception but the phone line was not working. So I and my husband decided to walk to the reception but they were closed. My leg were swollen. Your security guards were so kind to help and provide calamine lotion and inform the office staff but sadly no hotel staff came to assist. We walk to the nearest shop to buy medicine. The next day we inform the reception, they just say that they will remove the bee hive from the hotel room balcony, its just a small hive under the chair. Were only disappointed as your staff didn’t took the issue seriously as most of your guest came in with children and bee sting can be very dangerous as well. No doubt it was not serious injury but would have been good if your staff checked the rooms before guest checks in. overall the place is very beautiful

    Reviewed March 14, 2019

    Hi Mr Subashini, Firstly, our sincere apologise for the unpleasant experience you have to go through. Your feedback has been brought up to the management and staff involved has been briefed. As this is an isolated case and also the first we came across, we will definitely look into improving the housekeeping checks more thoroughly to prevent future incident. We hope to be able to welcome you and your family back here again in the near future. Thank you :)

    Responded March 16, 2019
    Paya Beach Spa & Dive Resort
    8.8
    Excellent
    Yee from Singapore
    Couple
    Superior Pool View
    Stayed 7 nights in April 2019

    Nice”

    Room is big, nice and with front door sea view. Overall good place to stay. Definitely ll back again.

    Reviewed May 08, 2019

    Thank you Yee for your review :) We look forward to welcoming you in the near future.

    Responded May 09, 2019
    Paya Beach Spa & Dive Resort
    8.0
    Excellent
    Michael from Malaysia
    Couple
    Superior Chalet
    Stayed 2 nights in February 2018

    Relaxing island”

    Just a short walk from the jetty. The resort has a restaurant, duty free shop and activity counter to book activities such as snorkeling and jungle tracking. The rooms are cosy and clean but lack things like hair dryer and toiletries. Paya beach itself is not as busy as Salang and the only entertainment at night is in the resort itself.

    Reviewed February 22, 2018

    Dear Michael, Thank you for your ratings. :)

    Responded April 10, 2018
    Paya Beach Spa & Dive Resort
    8.0
    Excellent
    ANDREW from Malaysia
    Family with young children
    Superior Beach Front
    Stayed 1 night in October 2017

    Good maintain hotel, relax stay, enjoyable ”

    Thanks for upgrade to deluxe room with spacious room size. Very nice stay with nice beach just in front of hotel area. The food at restaurant also afforable and reasonable. Nice restaurant staff who served us very well. With special arrangement of our birthday celebration given. Thanks for the nice memories!! Hopefully can come back again soon!

    Reviewed October 26, 2017
    12345
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