Pearl Platinum Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in San Pablo City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Rose and Grace Restaurant. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Room service [24-hour]
Coffee shop
Room service
Family room
Security [24-hour]
Good Stay”
Our stay is good enough. Just one comment, the room provided to us was not cooling enough the entire room, location of the bed is not good.
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Exceptional”
Facilities could have been 5 also except for the following: 1. Weak wifi connection on our floor. We did not inform by the staff until we complained. Then need to stay at the lobby where the connection is good. Then in the morning, they told us we can connect to 3rd floor instead 😳😫 2. Toiletries - should be given upon check in or should be available already in the room. Again, only when we asked that’s the time they provided the toiletries (toothbrush, toothpaste, soap). 3. Towels - provided 1 only per room. Should be standard to have 2. Again, it should be informed upon check in that we can ask additional should we need. Thanks
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Exceptional”
All staff are nice and friendly 😊 but if you're looking for a first class hotel this is not for you.
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Exceptional”
Nice place to stay in San Pablo city!
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Wifi, Entertainment”
Wifi is not good in the room area, Intermittent always. But the pool is accessible. Television signal is poor. But the staff, facilities are nice.
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Acceptable”
The walls are not clean. There's a hair on the soap holder. The slippers looks like from the streets. The rug seems like it was not cleaned for a long time. There's a lizard also.
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Not too bad for a night’s stay”
We needed to spend a night in San Pablo for a family-related matter. I booked for a room with a city view but was initially given a room without windows. Fortunately, there were vacant rooms and so the staff were able to make amendments. We noticed that both rooms only have a single towel and blanket despite the fact that the rooms are suitable for 2 occupants. You have to request for an extra pair which is not a big issue since the staff were very nice and attentive. The room is plain and simple, you get what you pay for. Still a good option though for a night’s stay.
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Exceptional”
My stay in the hotel was comfortable and safe. Hotel Staff was polite and accommodating. Please include laundry services in your hotel customer.
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Good hotel ..”
Good hotel with nice swimming pool, late check out until 15:00 we liked, on tv you can play movies from usb flash drive, breakfast is more expensive, wifi not working in the room, just lobby, we got just 1 towel for 2 people :D no free bottled water, no fridge
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Hi Lukas, Thank you so much for your feedback! We are happy to hear you had a good stay at our hotel. We apologize for the mishap on the towels - and hope you were immediately provided an extra one by our staff. We continue to work towards consistent and pleasant experiences of our guests and your other feedback is duly noted. Hope you consider staying with us, should you return to San Pablo. Again, thank you! Regards, Pearl Platinum
p”
What Iike ost about the hotel is its location- its, accessible and quiet.
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Above average”
It's really a good spot for a single night stay. The rooms are small and nearly bare, though they're adequate for the lone traveller who just needs a place to sleep and get a shower. The Agonda software was unhelpful. I arrived at 2 a.m. and assumed that I should book for the entire night. This was incorrect, though there was no way to credit my account for the night I did not end up staying there. The staff were friendly, though, and this was appreciated.
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A bit too expensive for what you get”
The room was a little bit too spartan. Bed was not so comfortable. Room was clean but did not look good. The fact that you could check-in anytime and stay for 24 hours is a plus though. Would have been ok if it was below 1000 php per night.
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Hi George, Thank you for your feedback. We understand how you feel. After all, we are also big fans of value-for-money deals. We appreciate your input and will take it into consideration as we work towards improving our offerings, services, and facilities. Again, thank you! Regards, Pearl Platinum
Clean and Simple Hotel”
You get what you paid for... super cheap though and a good place to just spend the night. We love that they have a TV cable and wifi was kinda fast. I do hope they maintain their service and cleanliness since it's still a new hostel.
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Waste of money. ”
Booked 1 night stay on our way to manila from bicol. Arrived 30mins past midnight or the check in date. The hotel claimed that we should have checked in before 12am because after 12am will already be the day of check out. Weird..
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Above average”
All in all ok but they want more money at the end because they told we overstayed (12h stay only). Nobody told before...
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Above average”
The staff (Shy is her name) is not accommodating.
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Acceptable”
Pros: Accessible Cons: Lots of hair on the blanket, no elevator, very poor Wi-Fi connection, cheap toiletries, broken bed springs,
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Hi Gretchen, Thank you for your time and your feedback! All of your points are duly noted. We continue to work towards providing a consistent and pleasant stay for all our guests. Therefore, we will definitely look into your comment on cleanliness. As for the others, we also continue to improve our facilities and hope to you be able to serve you better in the future, should you return. Again, thank you! Regards, Pearl Platinum
Staff - Shy”
Staff is not accommodating
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Acceptable”
No heater no wifi
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Hi Maria, Thank you for your time and your feedback! We do apologize for the unavailability of the heater and wi-fi during your stay. Rest assured, we continue to work towards providing a consistent and pleasant stay for all our guests. Despite this, we hope you will consider us again for your succeeding trips to San Pablo. Again, thank you! Regards, Pearl Platinum
Exceptional”
Excellent customer service. RR, Melody, Lenard and Harlene are good crew. They did outstanding job on my time staying in the hotel.
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