Pelangi Hotel & Resort
Pelangi Hotel & Resort
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Chalets Pelangi Hotel & Resort
Chalets
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Swimming pool Pelangi Hotel & Resort
Swimming pool
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Swimming pool Pelangi Hotel & Resort
Swimming pool
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Fitness center Pelangi Hotel & Resort
Fitness center
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Location
Good
6.4
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Very good
From 553 reviewsSee what guests said
7.3
Recommended by 84% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

Room choices
7.6
Very good
Room comfort & quality
Deluxe
Deluxe
...
  • Pool view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
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Chalets
Chalets
...
  • Garden view
  • 28 m²/301 ft²
  • 1 double bed
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Superior
Superior
...
  • Garden view
  • 32 m²/344 ft²
  • 1 double bed
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Family
Family
...
  • Garden view
  • 38 m²/409 ft²
  • 1 single bed and 1 double b...
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More about Pelangi Hotel & Resort

More about Pelangi Hotel & Resort

An overview

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Nearest essentials

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Real reviews from real guests

Agoda Reviews (553)Booking.com Reviews (94)
7.3
Very good
Read reviews from:
Cleanliness7.1
Facilities7.3
Location6.4
Room comfort and quality7.6
Service8.1
Value for money8.0
Provided by verified guests of Agoda
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Showing 460 verified guest comments
12345
4.8
Andrew from Saudi Arabia
Solo traveler
Family
Stayed 2 nights in May 2018
Its a nice hotel if you plan to stay in Tanjun Pinang”
The Hotel is a bit far from the main tanjunpinang place, i know theres a free ride from hotel to town proper, but its not walking distance to anything...... maybe i will not consider staying in the near future as the location is something i really consider near to everything.....
Reviewed May 16, 2018
6.4
Muhammad from Singapore
Family with young children
Chalets
Stayed 2 nights in May 2018
Good service and good food”
I had expected a run-down hotel when I read reviews. But it turned out good. While waiting for our rooms to be ready, we were sent to the restaurant and served some cold drinks FREE (perfect in the hot weather). When we got to the room, room was decently clean. Everything is in good working condition. What really stands out here are first the service from the staff. They are really friendly, always greeting you with a smile and always ready to provide their assistance. During breakfast, my daughter wanted 2 scrambled eggs but not sure what she ordered, they served us 2 plates of omelettes. Immediately we looked at the egg station. Soon after a lady wearing blazer(sensing our confusion) came over to ask for feedback first on the food then on the rooms. We did not feedback though. Food served during bfast and in-room dining are superlicious ! Especially spicy satay and otah-otah. Upon leaving we received goodie bags of snacks (so thoughtful). Would definitely like to be here again.
Reviewed May 15, 2018
4.8
Muhammad from Singapore
Family with young children
Deluxe
Stayed 1 night in May 2018
Even though it's cheap it should have some basic standard. ”
Staff were poorly trained. Sheets and blankets were reused for a decade I think. Toilet leaks and squeaks. Haunted too
Reviewed May 13, 2018
6.0
Richard from Philippines
Solo traveler
Deluxe
Stayed 2 nights in April 2018
not bad”
not bad
Reviewed May 04, 2018
9.2
Mohamed from Singapore
Group
Superior
Stayed 1 night in April 2018
Best hotel in Tanjung Pinang”
- Hotel transport to local attraction sites at no extra cost. - Food at the restaurant is nice too.
Reviewed May 04, 2018
6.0
Tommy from Singapore
Couple
Superior
Stayed 2 nights in April 2018
Exceptional ”
Food Menu and hair dryer in room
Reviewed April 25, 2018
5.6
Tommy from Singapore
Couple
Superior
Stayed 1 night in April 2018
No good, fasilitas no good restaurant also no good.”
Hair dryer, restoreng menu in the room.
Reviewed April 21, 2018
8.0
Billy from Indonesia
Business traveler
Deluxe
Stayed 1 night in April 2018
Good service”
Overall the service was good. They gave us snack box when check out.
Reviewed April 15, 2018
7.2
Aminah from Singapore
Group
Family
Stayed 1 night in April 2018
Need to do upgrading on the toilet ”
Staff is very friendly,service is good
Reviewed April 12, 2018
8.4
rica from Philippines
Family with teens
Deluxe
Stayed 2 nights in April 2018
Excellent”
Excellent food. Very accommodating staff.
Reviewed April 10, 2018
7.6
Donal from Indonesia
Family with teens
Chalets
Stayed 1 night in April 2018
overall great”
breakfast is good, you can order otak2 too
Reviewed April 09, 2018
7.6
Cerina from Singapore
Group
Deluxe
Stayed 2 nights in March 2018
Excellent service from Staff. Cleanliness is a big problem. Near to ferry terminal and city. ”
Service of Staff was excellent! Polite, friendly, willing to go the extra miles, efficient and patient. Food was good, especially their OTAH and NASI LEMAK. Provides free transportation, drop off and pick up, just let them know. ~10mins away from ferry terminal but +~15mins to travelling time if your ferry timing are during peak hrs and peak periods, due to jam at ferry terminal. ~20mins away to Matahari Mall that have a supermarket, cinema, departmental stalls to shop around. Room was dim and cleanliness is a problem. Yellow stains in toilet and room i stayed in had a blood stain on the blanket. I had an extra bed and bed was placed directly on the floor. Not sure if this is hotel standards? It's my first time encountering such. If you book a Chalet room, the room is located away from the main building of the deluxe and superior rooms. ~15mins away to Tanjung Pinang city centre. Good for short stay (3-4days).
Reviewed April 04, 2018
8.0
Aziz from Singapore
Group
Chalets
Stayed 2 nights in March 2018
Very good”
rating should be above 3star hotel. breakfast quality should be improved
Reviewed April 03, 2018
8.8
YONG from Singapore
Couple
Chalets
Stayed 2 nights in March 2018
The service is excellent ! 5 stars services for this hotel!”
Was firstly impressed as me and my partner just reached ferry terminal and there is someone from the hotel looking for us although we never inform the hotel about our time of arrival, guess that guy had been there since morning to look for us until he found us. Already gave me the first good impression. Upon reaching the hotel, although it does not look quite appealing as photo, but we were welcomed by the warm staffs which immediately give us even better impression to the hotel. The hotel do provide free shuttle services to nearby market area as well, we had gotten our recommendations and places to visit from the front desk. Extra points! And we even got a special cake although i never request for anything, and just letting them know that we are celebrating our valentines. Surprised and indeed impressed by the excellent services from the hotel. Definitely strongly recommending this.
Reviewed April 02, 2018
6.4
Stephenie from Singapore
Couple
Superior
Stayed 2 nights in March 2018
Toilet doors are very worn out.. ”
Need to do some maintenance , curtains need to be more darken as sun can light up room at 7 am? Disturb sleep ??? Staffs are very friendly n cheerful!
Reviewed April 02, 2018
7.6
Rosmiyani from Indonesia
Couple
Chalets
Stayed 2 nights in March 2018
Good”
A standard hotel, room is ok, furniture and room item are quite old but it is ok as the price is cheap. Breadfast is great, with various local food, everything is delicious and healthy. Also get nasi goreng if have to check out earlier before breadfast time by asking to the staff. The swimming pool is clean but the furniture like chairs in there are broken.
Reviewed April 02, 2018
9.2
Randimal from Sri Lanka
Couple
Deluxe
Stayed 2 nights in March 2018
Had a wonderful Time”
Very nice hotel and friendly staff. I would recommend this hotel for everyone who travel to Bintang Island.
Reviewed March 28, 2018
9.2
Han from Singapore
Solo traveler
Deluxe
Stayed 1 night in March 2018
Helpful with nice smiling hotel staff👍👍👍”
Hotel staff was very helpful and come with smiling face, great training to staff. Hotel valve for money as it provided free shuttle service from ferry terminal and to shopping mall too. Nice breakfast but not much choice. Wifi connection very 👍. 24hrs restaurant inside hotel with delicious food.
Reviewed March 20, 2018
8.8
Mas from Singapore
Family with young children
Deluxe
Stayed 1 night in March 2018
Worth the price ”
Everything there was worth the price. The staff were very friendly. They welcome us with a warm smile and attend to our needs really fast. The place was quite easy to find. The breakfast was delicious too. The kids love it, suits their tastebuds. However the cleanliness of the utensils can be improve, found a few bowls with dry grains before I could take the porridge. The swimming pool was spacious but it was a little dirty at the kids pool. One of our room air-condition too was not cold.
Reviewed March 17, 2018
5.2
Bernadette from Singapore
Solo traveler
Chalets
Stayed 2 nights in March 2018
Above average”
1) staff are very courteous, friendly and accommodating 2) the towels are very old and rugged 3 the TV is not properly functioning can see only 2 colours red and yellow. 4) the breakfast is some only not much choices
Reviewed March 13, 2018
12345
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