Pembridge Palace Hotel
Double Room Pembridge Palace Hotel
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6.3
Good
/10
(430 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
  • St Sophia's Cathedral140 m
  • Al Saqi270 m
  • Kensington Market290 m
  • Whiteleys290 m
  • Bayswater Tube Station320 m
  • Westbourne Grove420 m
  • Maribou450 m
  • Shirtsmith470 m
  • AIME470 m
  • Queensway Tube Station470 m
  • Pembridge Palace Hotel

    55 Princes Square, Hyde Park, London, United Kingdom, W2 4QB - See map
    "Location is within 5 minutes walking distance to Bayswater area with lots of souvenir shops and halal restaurant."
    FAIZUL H. - August 31, 2018
    Good service
    6.4 rating for service
    Good cleanliness
    6.2 rating for cleanliness
    • 320 meters to public transportation

    • Airport transfer

    • Located in heart of London

    • Daily housekeeping

    • Room service [24-hour]

    Property ranking|Compared to 25,705 London properties
    See all rankings
    Location score
    7.9/10
    Room comfort score
    5.4/10
    Review score - United States
    7.6/10
    Value for money score
    6.4/10
    Better than
    98
    %
    of London properties
    Better than
    98
    %
    of London properties
    Better than
    98
    %
    of London properties
    Better than
    97
    %
    of London properties
    Value for money6.4
    Location rating7.9
    Nearest airportLondon City Airport (LCY)
    Distance to airport16.7 km

    Rooms available at Pembridge Palace Hotel

    Family Room
    Family Room
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 3 single beds and 1 sofa be...
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    Double Room
    Double Room
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 1 double bed
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    Twin Room
    Twin Room
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 2 single beds
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    Quad Room
    Quad Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 3 single beds
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    Single En-Suite Room
    Single En-Suite Room
    ...
    • City view
    • Balcony/terrace
    • 1 single bed
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    Single Room with Shared Bathroom
    Single Room with Shared Bathroom
    ...
    • City view
    • Non-smoking
    • 1 single bed
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    Single Basic
    Single Basic
    ...
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      Basic Single Room
      Basic Single Room
      ...
      • Separate shower/bathtub
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      Single ensuite
      Single ensuite
      ...
      • Separate shower/bathtub
      Enter dates to see prices

      What people love about Pembridge Palace Hotel

      • 10.0
        Exceptional
        Location

        "Simple breakfast, Good location , nearby shop."

        SITI N.

        |

        November 18, 2016

      • 4.4
        Review score
        Location

        "Decent area, close to underground."

        Alexandra

        |

        December 22, 2017

      • 10.0
        Exceptional
        Staff 

        "Staff were very professional, went out of their way to help, breakfast was good,"

        LINDA

        |

        July 20, 2018

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      More about Pembridge Palace Hotel

      More about Pembridge Palace Hotel

      6.4
      Good

      "The location of the hotel is very good"

      Gugu

      |

      December 28, 2018

      An overview

      Show less

      What they offer

      8.0
      Very good
      Staff 

      "Clean and staff are friendly"

      Panteha

      |

      May 17, 2016

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      British cuisine
      British cuisine
      Hereford Road
      150 m British, European, Gluten Free
      Eden Bar & Restaurant
      420 m British
      Hobson's Fish & Chips
      450 m British, Fast food, Gluten Free
      American cuisine
      American cuisine
      Gourmet Burger Kitchen - Bayswater
      230 m American, International
      ArtCafe
      300 m American, Cafe
      Oliver's
      1.2 km American, British, Steakhouse
      European cuisine
      European cuisine
      Nando's - Bayswater
      250 m European, Halal, Portuguese
      De Amicis Ristorante Italiano
      410 m European, Italian, Mediterranean
      Ef's
      980 m European

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

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      Reviews of Pembridge Palace Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (430)Booking.com Reviews (4929)
      Cleanliness6.2
      Facilities5.3
      Location7.9
      Room comfort and quality5.4
      Service6.4
      Value for money6.4
      Rating
      9+ Exceptional (16)
      8-9 Excellent (38)
      7-8 Very Good (70)
      6-7 Good (67)
      <6 Below Expectation (170)
      Time of the year
      Mar - May (60)
      Jun - Aug (102)
      Sep - Nov (109)
      Dec - Feb (90)
      All languages
      All guests (430)
      All room types

      Show reviews that mention 

      Showing 361 verified guest comments
      12345
      8.4
      Excellent
      FAIZUL from Malaysia
      Group
      Quad Room
      Stayed 1 night in August 2018

      Family Room for 5”

      We booked Quad Room for 4 person, but hotel upgrade us to Family Room for 5 person. 3 single beds + 1 double decker bed. Toilet quite small, but okay. Room located on Basement floor, no WiFi signal, so need to go to the Lobby to access free WiFi. Location is within 5 minutes walking distance to Bayswater area with lots of souvenir shops and halal restaurant. Within walking distance to BigBus stop. Restaurant for breakfast at the same floor. Basic breakfast with eggs, toast bread, cereals, juice and coffee. Breakfast is free, included in the room fee.

      Reviewed August 31, 2018
      8.4
      Excellent
      FAIZUL from Malaysia
      Group
      Twin Room
      Stayed 1 night in August 2018

      Close to Bayswater souvenirs shops”

      Basic hotel facilities. We stayed at 2nd floor and WiFi is available in the room. Free breakfast, just good. Location is within walking distance 400 meters (5 minutes walk) to Bayswater souvenir shops and no problem to get Halal food. Enough free parking in-front of the hotel during weekends from 1.30pm Saturday until Sunday.

      Reviewed August 31, 2018
      8.7
      Excellent
      Foo from Singapore
      Family with young children
      Triple Room
      Stayed 2 nights in June 2015

      Excellent location and warmest hospitality”

      Very friendly and helpful front fest staff, excellent location and decent price

      My family and I enjoyed the 6- night stay in his hotel. The front desk staff really helpful to print out Legoland entrance tickets for me without charge. Thank you and hope to stay in this hotel again.

      Reviewed June 09, 2015
      4.0
      Dhananjay from India
      Family with young children
      Quad Room
      Stayed 6 nights in June 2019

      Very small room and very basic breakfast, the menu remains the same every day. ”

      The property may be in central London BUT not worth the price at all. The floors are wooden and with noises coming from the above floors, impossible to have sound sleep. Had booked this property for 6 nights, paid close to £ 1k and felt cheated. The room size is very very small, wonder sites like Agoda even keep such properties in their listing. First trip with family to UK for summer vacations, had bad taste in mouth and got lots of flak from my sons :-(

      Reviewed June 22, 2019
      4.4
      Maileen from Philippines
      Couple
      Double Room
      Stayed 2 nights in October 2018

      Acceptable”

      Location was great, it's walking distance from the metro and Hyde park. The staff were really good. The room is awful though. It's tiny and has not been well kept. It was smelly and dirty. We had another reservation with Pembridge towards the end of our London stay which we decided to cancel because we are able to get a better place/room which costs less as well.

      Reviewed December 30, 2018
      6.4
      Good
      Gugu from United Kingdom
      Family with teens
      Triple Room
      Stayed 1 night in December 2018

      Prison blanket in a hotel ”

      The location of the hotel is very good.The comfort of the hotel is non existent.The bed wasn't bad just not appealing because of the blankets.The covers were even worse they smelled bad.The noise in the hotel was terrible at night and the room very cold .We slept so badly that we couldn't even wake up for breakfast.The cleaner knocked on our door and asked when we are leaving and this was 9:30am.Only good things I can say is the bed was not uncomfortable and you can "store " your luggage in the lobby.Honestly I have stayed in better hostels than this hotel

      Reviewed December 28, 2018
      5.6
      Chayang from Thailand
      Group
      Triple Room
      Stayed 3 nights in May 2019

      Very good location”

      Near tube stations

      Reviewed May 11, 2019
      8.4
      Excellent
      Mohd from Malaysia
      Group
      Twin Room
      Stayed 2 nights in February 2019

      Good choice”

      Good dining hall for breakfast and wide choice of breakfast. Staffs were very nice and kind

      Reviewed February 17, 2019
      8.8
      Excellent
      Sydne from United Arab Emirates
      Couple
      Double Room
      Stayed 1 night in June 2018

      Good Location”

      Good Location

      Reviewed November 21, 2018
      3.2
      karl from United Kingdom
      Business traveler
      Triple Room
      Stayed 4 nights in May 2018

      Dirty smelly small”

      A triple room booked the bedding smelled and it was a triple room with 3 single beds all preaty much pushed togeather complained with no joy no help and no chance of changing the room or a refund. Avoid the hotel.

      Reviewed May 30, 2018
      2.8
      ahood from Saudi Arabia
      Couple
      Double Room
      Stayed 8 nights in March 2018

      The Hotel Bed Contain the Bed Bug”

      The hotel cleaner is awful, the bed contain a bed bug, which me and my husband could not sleep from this bug, the rooms is too small that we can hear the people rooms beside the breakfast is only jam, egg and bread the location is 8 min from queensway station and 10 min from hyed park I don't recommend this hotel for long staying!! سرير الفندق يحتوي على بق الفرش لدرجة ماقدرنا انام والفندق وصخ وقديم والافطار جدا عادي

      Reviewed March 14, 2018
      5.2
      Munirah from Malaysia
      Group
      Triple Room
      Stayed 2 nights in November 2017

      The only good of it was the Location”

      Request and paid for upgrade for another person. Instead of bigger room, they just add additional bed in already small room. No wifi. Only in reception. And the wifi is already slow which is really important for us. No laundry. Need to go to outside and search for laundrette to do our laundry :(. But still thank u for the girls in reception area who help us to book the taxi. if come back to London, will stay around the area but not the hotel. Need to upgrade the wifi to be able to connect in the rooms.

      Reviewed November 14, 2017
      6.0
      James from Australia
      Solo traveler
      Double Room
      Stayed 4 nights in September 2016

      Worn out hotel”

      Price and location of hotel is good i.e. near two metro lines. Lots of bars and shops in close proximity. Room old and worn out e.g. carpet worn and dusty, average bed with blankets that seemed like that hadn't been washed in a month or two - got a couple of bites from insects in the room. Room cold as heating not switched on yet being autumn. Bathroom was sufficient and clean, shower had good water pressure and water went hot enough. Hotel didn't promise wifi in the room, however i was able to log on from the room with decent speed so that was a bonus. Kettle in room with tea and coffee. Location of hotel was quiet though noise in the hotel was pronounced e.g. can hear people moving through corridores and on floors above - however hotel is quiet mostly during midnight to 7am. If you get this at a cheap price it might be worth it, but it was too cold for me and unclean bed linen and bites to my body wouldn't have me use this place again.

      Reviewed October 25, 2016
      8.0
      Excellent
      Puva from Malaysia
      Couple
      Double Room
      Stayed 6 nights in June 2016

      Perfect location ”

      Bayswater tube station is nearest station to go this hotel.. Excellent location to travel around London! It was small room but that's enough for honeymoon couples I guess.. I will come back and stay again also! Very happy overall guys! If u porche person then u book other big rooms, if travelers or budget traveler then u won't be disappointed.. However please upgrade the breakfast menu.. It would be added value..

      Reviewed July 02, 2016
      7.6
      Very good
      Rosalind from Singapore
      Family with teens
      Twin Room
      Stayed 1 night in March 2016

      Budget hotel worth staying”

      Reasonable room rate. Decent buffet breakfast is complimentary with room booking. Hotel is located near a quiet residential district, but still within walking distance to the tube station (Bayswater). On the whole, a satisfied stay.

      Reviewed April 26, 2016
      8.4
      Excellent
      Jill from United Kingdom
      Family with teens
      Quad Room
      Stayed 1 night in February 2016

      Great location, good base for exploring London”

      Hotel situated short walk from Bayswater tube station. Good base for exploring London and Hyde Park is close by. Great value for money with basic breakfast included. Shops and restaurants nearby. Clean bed linen and towels. Staff were friendly. Hot water had gone when came to have a shower, it was just luke warm. Rooms are small, but can be expected in a big city. We had family room, small double & bunk beds which was sufficient for 1 night stay.

      Reviewed February 16, 2016
      9.7
      Exceptional
      tanja from Slovenia
      Solo traveler
      Single Room with Shared Bathroom
      Stayed 3 nights in May 2015

      Excelent location”

      Excelent Location near subway good AND helpful staff beautiful arranged room

      On the beginning I had some Trouble Because I booked wrong Room -too small ,under the staircase AND with shower on the another flat,bit without problem with great help of desk staff I changed that For the greater Room with shower .After that the stay was very pleasant

      Reviewed May 21, 2015
      8.3
      Excellent
      Michal from Poland
      Family with young children
      Family Room
      Stayed 1 night in April 2015

      Very convenient ”

      amount of beds, location and breakfast.

      Book this hotel to stay overnight. There was 5 of us (3 kids under 7) and room was 2 levels with 1 double bed and 3 single beds witch was perfect for us. Walking distance from tube station is a great convenient. it's not the greatest hotel in the world but for a quick stay is perfect.

      Reviewed April 12, 2015
      8.7
      Excellent
      Jessica from Sweden
      Group
      Twin Room
      Stayed 4 nights in September 2013

      Good comfertable hotel in the heart of London”

      Staff, breakfast, location

      I went to London with my mother and grandmother. When we first arrived we got 2bad rooms. It smeld so bad we did not want to even go in - let alone sleep there. But - we went down and talked to the staff and we got two new rooms straight away. Both were very nice and clean. Since this is my fourth trip to London, I have stayed at a few hotels. Pembridge palace is by far the best one regarding service-minded staff and a good breakfast buffe (london standard). Do consider that it is London - rooms are small, walls are thin and there can be alot of noice from the streets. At the price we paid - all this is to expected. The rooms are as always in London small, and there is no percistant standard throgh-out the rooms. some are good, som are bad. With all that in mind, this hotel is good value for money.I would absolutely come back for another stay my next time in London.

      Reviewed September 22, 2013
      8.0
      Excellent
      Georges from France
      Solo traveler
      Single Room with Shared Bathroom
      Stayed 1 night in February 2013

      Comfortable room but unfriendly receptionist”

      Good location - Clean - Excellent breakfast

      the single room is small but comfortable. the private bathroom is a good surprise as it is brand new and clean. breakfast is included ans is great. unfortunately, the receptionists were just polite and far from being friendly. hopefully the service team is welcoming. charging for wifi is unacceptable.

      Reviewed February 23, 2013
      12345
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      • Very good location
      • Buckingham Palace
      • Bayswater Tube Station is within 0.32 km