Peninsula Excelsior Hotel
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7.6
Very good
/10
(15801 reviews)See what guests said
Housekeeping201
View129
Shops49
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8.7
Excellent
Location rating score
Excellent location - Inside city center
Parking
Available
  • Battlebox660 m
  • Merlion Park730 m
  • Marina Bay Sands Casino1.42 km
  • Singapore Flyer1.48 km
  • Orchard Road1.77 km
  • Cloud Forest1.79 km
  • Gardens by the Bay2.04 km
  • Supertree Grove2.05 km
  • Universal Studios5.11 km
  • Sentosa Island5.29 km
  • 4-star Hotel
    Free Wi-Fi

    Peninsula Excelsior Hotel

    5 Coleman Street, City Hall, Singapore, Singapore, 179805 - See map
    Wellness activities
    Fitness & Pool
    "Staff was friendly and location was great."
    Stanford - December 28, 2018
    Very good cleanliness
    7.6 rating for cleanliness
    Very good comfort
    7.6 room quality and comfort
    Very good service
    7.5 rating for service
    Very good facilities on premise
    7.2 facilities on premise
    • 300 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Your dates are popular among travelersUsers are booking a place in Singapore every 6 minutes on Agoda.com
    Value for money7.4
    Distance to city center1. Km
    Location rating8.7
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport17.0 km

    Rooms available at Peninsula Excelsior Hotel

    7.6
    Very good
    Room comfort & quality
    Suite Room
    Suite Room
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 1 double bed
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    Premier
    Premier
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds or 1 double b...
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    Premier Club Room
    Premier Club Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 double b...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds or 1 double b...
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    Club Double or Twin Room
    Club Double or Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 2 single beds or 1 king bed
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    King/Twin bed
    King/Twin bed
    ...
    • Room size: 35 m²/377 ft²
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    Premium Single
    Premium Single
    ...
    • Separate shower/bathtub
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    Superior Double
    Superior Double
    ...
    • Separate shower/bathtub
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    Executive Single Room (Club)
    Executive Single Room (Club)
    ...
    • Separate shower/bathtub
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    Club Double
    Club Double
    ...
    • Separate shower/bathtub
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    Frequently asked questions

    What time is check-in and check-out at Peninsula Excelsior Hotel?

    Check-in at Peninsula Excelsior Hotel starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Peninsula Excelsior Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Peninsula Excelsior Hotel?

    If you would like to drive to Peninsula Excelsior Hotel, a car park is available onsite with an additional charge of 20 SGD per day.

    Is breakfast offered at Peninsula Excelsior Hotel?

    Buffet breakfast is offered at Peninsula Excelsior Hotel. Peninsula Excelsior Hotel serves continental breakfast. There is an additional charge of 35 SGD for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Peninsula Excelsior Hotel?

    Peninsula Excelsior Hotel has many in-house restaurants for hungry guests to dine-in. Coleman'S Cafe and Sky Lounge offer an extensive range of cuisines including Asian and international. You can also choose from a delicious array of menu choices including buffet and course menu options.

    Can special events be hosted at Peninsula Excelsior Hotel?

    Special events such as weddings may be hosted at Peninsula Excelsior Hotel. The property has indoor venues that can hold up to 500 people. You can relax and celebrate your occasion intimately with candlelight or private dinner included within your event package.
    The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as romantic retreats.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Peninsula Excelsior Hotel?

    On-site venues and convenient event services make Peninsula Excelsior Hotel an ideal choice for hosting events such as meetings and conferences. The business venues at Peninsula Excelsior Hotel can hold up to 500 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment and Wi-Fi is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch and coffee break provided by Peninsula Excelsior Hotel.
    Interested in hosting a business event? Let Peninsula Excelsior Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Peninsula Excelsior Hotel?

    Designated smoking areas are provided at Peninsula Excelsior Hotel for guests who smoke. There are both smoking and non-smoking floors available at Peninsula Excelsior Hotel. Simply indicate your preference when booking on Agoda, and Peninsula Excelsior Hotel will place you on the requested floor type.

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    What people love about Peninsula Excelsior Hotel

    • 8.8
      Excellent
      Cleanliness

      "Quick walk to MBS or Clarke Quay, and the room was clean and nice."

      leo

      |

      December 11, 2018

    • 7.2
      Very good
      Location

      "Good location, 10 minutes walking distance to two MRT stations."

      Michael

      |

      December 25, 2018

    • 9.6
      Exceptional
      Staff 

      "The staff were helpful and The price was reasonable."

      Poonnawat

      |

      November 7, 2018

    Property ranking|Compared to 866 Singapore properties
    See all rankings
    Room size
    38 sqm.
    Location score
    8.7/10
    Room comfort score
    7.6/10
    Cheapest price score
    Bigger than
    89
    %
    of Singapore properties
    Better than
    83
    %
    of Singapore properties
    Better than
    81
    %
    of Singapore properties
    Better than
    71
    %
    of Singapore properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:
    7.6
    Very good
    13,283 reviews
    Cleanliness
    7.6
    Facilities
    7.2
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Aside from the great view, the staff at Peninsula Excelsior ...
    Randie from Philippines
    Couple
    More about Peninsula Excelsior Hotel

    More about Peninsula Excelsior Hotel

    This luxurious property is known for its personalized service and promises a fantastic experience. For the F1 fans, the hotel is just walking distance from the race track. The peaceful retreat is located on the bustling Civic District, only 10 minutes from Raffles, Suntec Convention Center, Esplanade, as well as the shopping belt of Orchard Road. Also nearby are the party hubs of Clarke Quay and Boat Quay. The entire city is connected to the MRT, so it comes as no surprise that the closest station of City Hall is only a five-minute walk away. The two towers of the Peninsula Excelsior Hotel offer 600 tastefully decorated rooms and suites above 100 vibrant shopping units with a bird's eye view of the harbor. For the business traveler, the hotel offers a Business Center with meeting and seminar rooms, making it easy to manage business with pleasure. Maintaining high standard at all levels, Peninsula Excelsior Hotel will definitely make your stay a good one.

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    Most talked about facilities

    Housekeeping
    597 mentions
    Breakfast
    391 mentions
    Internet
    227 mentions
    Swimming Pool
    199 mentions

    What they offer

    7.6
    Very good
    Staff 

    "Concierge staffs, cafe staffs and reception are great."

    Robert J.

    |

    September 4, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Asian
    Continental

    Restaurants on site

    Coleman's Cafe
    Cuisine:International

    Nearby restaurants

    American cuisine
    American cuisine
    Wooloomooloo Steakhouse
    400 m American, Australian, Gluten Free
    Billy Bombers @ The Central
    510 m American, Diner
    Alligator Pear
    530 m American, Cafe
    Asian cuisine
    Asian cuisine
    Old Street Bak Kut Teh
    30 m Asian, Chinese, Singaporean
    Penang Street Funan Mall Outlet
    30 m Asian, Chinese, Halal
    Coleman's Cafe
    40 m Asian, Chinese, International
    Chinese cuisine
    Chinese cuisine
    PurPle TurTle
    550 m Chinese
    Hung Kang - Teochew Restaurant
    620 m Chinese
    Fu Lin Men
    720 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of Peninsula Excelsior Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (13283)Booking.com Reviews (2518)
    7.6
    /
    10
    Cleanliness7.6
    Facilities7.2
    Location8.7
    Room comfort and quality7.6
    Service7.5
    Value for money7.4
    High score for Singapore
    Rating
    9+ Exceptional (1468)
    8-9 Excellent (2159)
    7-8 Very Good (3372)
    6-7 Good (1878)
    <6 Below Expectation (1787)
    Time of the year
    Mar - May (2605)
    Jun - Aug (2719)
    Sep - Nov (2545)
    Dec - Feb (2795)
    Don't miss out!Users are booking a place in Singapore every 6 minutes on Agoda.com
    All guests (13283)
    All room types
    All languages

    Show reviews that mention 

    Showing 10664 verified guest comments
    12345
    8.0
    Excellent
    Julie from Australia
    Couple
    Deluxe Room
    Stayed 3 nights in July 2019

    Mixed”

    This is our second time in Singapore and have used The Peninsular Excelsior as a stop over to the UK on both occasions. On this occasion, our first two nights were lovely and quiet, as requested. However, the third night, with the need to rise at 5 the next morning, the family next door allowed their children to run up and down the passage between 9:30 and 11 pm! They apologised when I put my head out the door at ten but allowed it to continue. Also, we booked the night before so we could sleep when we arrived on a 6am flight but though the room was supposed to be an upgrade, we froze until we had the airconditioning fixed and also had to have the safe fixed, so our sleep catch up was rather shortened. The breakfast wasn't as good with cold tea and coffee each morning. Also, they don't provide soy milk anymore.

    Reviewed July 24, 2019
    10.0
    Exceptional
    Francia from Philippines
    Solo traveler
    Stayed 3 nights in July 2019

    Excellent staff! ”

    Check in and check out is fast.The staff are all nice---very friendly & helpful.They always make sure to attend to your needs. Location wise---this is the best place for travelers to stay because of its accessibility to almost everything.

    Reviewed July 23, 2019
    8.8
    Excellent
    Christopher from United Kingdom
    Couple
    Deluxe Room
    Stayed 4 nights in July 2019

    Amazing views, great location, excellent staff in Sky Lounge”

    Hotel is located right in the heart of Singapore, just a 10 minute stroll from the amazing Marina. Upgraded to the Premier Club rooms and the views across the whole of Singapore and the Marina were spectacular. The staff in the Premier Sky Lounge were amazing and couldn’t do enough to help us and enhance our stay. 2 pools at the hotel, excellent choice of breakfast options. 3rd time of staying here and would definitely stay again and recommend.

    Reviewed July 23, 2019
    6.8
    Good
    Yery from Indonesia
    Business traveler
    Deluxe Room
    Stayed 2 nights in July 2019

    Lost my thing!”

    I have good experience so far to stay in this hotel if i am going to Singapore but I don't know what happened and i lost my sinus cleaner in bathroom. Such as big disappointed from management and just say sorry without compensation.

    Reviewed July 21, 2019
    6.4
    Good
    melda from Indonesia
    Family with young children
    Premier
    Stayed 2 nights in July 2019

    it can be more clean”

    so sad that the room was so dusty

    Reviewed July 24, 2019
    6.0
    Alain from Switzerland
    Business traveler
    Stayed 4 nights in July 2019

    Business Hotel”

    Location: Very good Rooms: Small, clean, TV programs lousy,bathroom average Facilities: Swimming Pool and Fitnessroom ok Breakfast: Very bad, cold food, every day same buffet - not to recomend Facit: Not to recommend for business people, too expensive for what you get

    Reviewed July 13, 2019
    9.6
    Exceptional
    Shaochen
    Solo traveler
    Stayed 2 nights in June 2019

    Great hotel with a phenomenal view from Sky Lounge”

    The location is fantastic, just two mins walk from City Hall metro station. Close to all those travel attractions. Breakfast was mediocre, maybe because I was here one hour before breakfast was closed. The breakfast had both Asian and western choices, but both of them had a limited amount of choice. The facility in this hotel was pretty old, even after their renovation less than one decade ago. The sink plug didn't work on my check out morning, so I had to leave a whole sink of water mixed with toothpaste in it. It was kinda gross and I didn't intend to let the

    Reviewed June 20, 2019
    9.6
    Exceptional
    jon from Norway
    Business traveler
    Deluxe Room
    Stayed 2 nights in March 2019

    2 nights stay ”

    Peninsula Excelsior Hotel was great, good beed, good rome and air con works, wifi good, breakfast was good to. . not far from center Singapore. . and not that expensive to be in Singapore.. but yes, i will have no problem to book here again :) PS: the view from the teras . topfløor bar.. amazing great view

    Reviewed May 30, 2019
    9.2
    Exceptional
    Joachim from Singapore
    Solo traveler
    Stayed 1 night in November 2018

    Consistent high value for money”

    -Been staying in Peninsula Excelsior multiple times. One of the best locations in the city, near Clarke/Boat Key , Orchard and Shopping Malls. Hotel a bit old compared to other hotels, but high standard and high value for money for Singapore.

    Reviewed May 23, 2019
    9.2
    Exceptional
    Arris
    Couple
    Deluxe Room
    Stayed 1 night in July 2019

    just nice”

    the room was a bit small but all in all a good place to stay as it is in the city center. thanks

    Reviewed July 24, 2019
    6.8
    Good
    Yery from Indonesia
    Business traveler
    Superior Double
    Stayed 1 night in July 2019

    So far good but !”

    So far the hotel is always good for me if I am in Singapore but this first time i lost my sinus cleaner and such pity there is no one from hotel can find solution. Really bad !

    Reviewed July 21, 2019
    2.0
    Brendan from Australia
    Couple
    Deluxe Room
    Stayed 2 nights in July 2019

    Dirtiest hotel ever”

    I’ve stayed in hundreds of hotels all over the world and this would have to be one of the worst. The state of our room was simply disgusting....stains on walls, floor, windows, bed, mouldy and broken bathroom and faulty air conditioning. The included breakfast was of very poor standard and I recommend fellow travellers stay elsewhere.

    Reviewed July 07, 2019
    2.8
    Carmen from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in July 2019

    BAD SERVICE BAD ROOM”

    I was served by this receptionist, young Indian lady, not wearing any glasses and hair was bun up. She was not only rude, we wanted early check-in but she raised her voice at us and said we aren't suppose to check in early and she is only giving us this privilege.. then while we are about to leave she again raised her voice at us stating we need to check out by 12pm the next day. so we went to our room, room was dirty, shower heater was not even warm, it turns hot and cold occasionally. The room we checked in was quite rundown and old, different from the photos from the site we booked. Only good thing was the location. Overall bad experiences.

    Reviewed July 04, 2019
    8.4
    Excellent
    Ian from Australia
    Group
    Deluxe Room
    Stayed 5 nights in June 2019

    Central Location”

    We stayed from the 19/6/19 to 24/6/19 in a Deluxe room on the 17th floor with views of the Marina Bay Sands Hotel. There are 2 towers to the hotel and we stayed in the Excelsior Tower. The room was a good size with the bathroom clean & tidy. However the shower was located over the bathtub and the side of the tub was quite high & wide which made it difficult to get in & out of safely without having to sit on the edge. The bed mattress was also quite firm. We had difficulty in regulating the air conditioning temperature as it remained very cold even after the thermostat was moved to a higher temperature. We used the Sky Lounge Bar on 2 occasions to view the light show at 8.15pm from the Marina Bay Sands Hotel. Location of hotel is only about a 10 minute walk to City Hall MRT station & Raffles City Shopping Centre. A 7 Eleven is just around the corner from the hotel. Check In & Check Out was efficient with staff friendly and helpful. Would stay here again if visiting Singapore.

    Reviewed July 02, 2019
    8.0
    Excellent
    Sanpetchuda from Thailand
    Family with young children
    Deluxe Room
    Stayed 3 nights in February 2019

    Good view but dusty and old ”

    The room was a bit small but it had a great view of Spore flyer and FiDi. The room was dusty and the tub was a bit dirty but the housekeeper was nice and came cleaning the room right after we told him. The bed was comfortable and the curtain was 100% UV block which made it easy for us to sleep in.

    Reviewed March 05, 2019
    7.2
    Very good
    Angad from India
    Business traveler
    Deluxe Room
    Stayed 1 night in July 2019

    Very good”

    located at a good place.

    Reviewed July 24, 2019
    6.8
    Good
    Imal from Sri Lanka
    Business traveler
    Stayed 4 nights in July 2019

    Great Location”

    Quick walk to the MRT and multiple Restuarent and shopping options. The excelsior tower is preferred, the rooms seem to be renovated. Breakfast is quite good. Lifts are quite slow. Engineering is somewhat slow to respond. Staff is amazingly friendly .

    Reviewed July 18, 2019
    8.4
    Excellent
    Chien from Taiwan
    Business traveler
    Deluxe Room
    Stayed 1 night in August 2018

    good location”

    the room is big and clean. near by metro.

    Reviewed July 06, 2019
    8.0
    Excellent
    michael from Australia
    Couple
    Deluxe Room
    Stayed 10 nights in June 2019

    Very good”

    We mentioned diluted orange, lukewarm and weak coffee. This should have been brought up to staff at the next meeting. Not immediately, hence the staff know, (who raised the subject). Then being slightly harangued each morning, instead of the courtesy of waiting to be asked of any requirements. Finally returning to the basic, Coleman dining room, upon being asked to remove a plate from our table. On our final morning, due to quick restrictions of departure. The taller younger heavy set collector, from, the tables was extremely rude. His keys hang from his pocket. I would prefer not to mention this... but after being a staff training consultant for many years, I know how important feed back is. Essentially everything else was excellent, after Ariane (hopefully spelt right) was spot on, with how she dealt with our initial complaint of paying over the expected price without the perks. None of which are in the small print in your brochure. Thanks Mike Gill

    Reviewed June 25, 2019
    7.2
    Very good
    Teeratat from Thailand
    Business traveler
    Deluxe Room
    Stayed 2 nights in May 2019

    I expected for more”

    I had stayed there for 4 days, I got the problems with the key card that I couldnt access my room, so does the elevator , but the staffs there was very helpful.. overall, it s great but it could be better

    Reviewed May 30, 2019
    12345
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    Peninsula Excelsior Hotel
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    • Excellent location
    • Battlebox
    • City Hall MRT Station is within 0.31 km