Superb Stay”

We wanted to celebrate our kids' birthdays' at a new place (they are born on March 28 and April 2)doing something different and thats when we thought of being in Singapore during these days. Lo behold we got a great deal from Agoda and we landed in Peninsula Excelsior (PE). Peninsula and Excelsior are 2 different towers of the same hotel. Certain rooms of Peninsula tower has views of Marina Bay Sands, Singapore Flyer, Singapore River, Boat Quay. Certain rooms of Excelsior Tower has views of Clarke Quay, Robertson Quay. I informed the hotel that we would be celebrating our children's birthdays in PE and the gladly upgraded our room to a nice suite in the Peninsula Tower overlooking Singapore River. They also sent 2 boxes of chocolates for the kids and gave access to their Lounge on the 22nd floor.Great facilities, cross the main road and you will land in City Hall MRT Station. Good breakfast spread. Walking distance from Raffles City mall, Suntec city mall, St Andrew's church. 10 mins walk to Singapore Flyer( it was hot and humid hence we took a taxi 5Sin$). Walking distance from China Town, Boat Quay (start river cruise from here), Clarke Quay. The Merlion Statue in front of Fullerton Hotel is visible from the hotel. Try to gain access to their Lounge and you can witness the light show at 8 PM and 9.30 PM every night (can't hear the music though). Not too many choices for Vegetarians from Room Service (only con). The benefits though outweighed these issues. All in all an excellent stay option.

Excellent and definitely will stay there again. ”

Peninsula Excelsior Hotel is ideally located within moments of the Funan DigitaLife and Raffles City shopping centres, the MRT station, and lovely Fort Canning Park. Hotel Peninsula Excelsior is situated above 100 shopping units. It is the best place to start the perfect shopping trip. Return to tasty food at Coleman’s Café and a favourite drink in the lobby lounge. Meal options at Peninsula Excelsior Hotel include a restaurant. Daily breakfast is available for an additional charge. Room service is offered for guest convenience. Our hotel provides a 24-hour front desk service. A currency exchange facility is also at your disposal. Public areas of Peninsula Excelsior Hotel are comfortable and air-conditioned. Our multilingual staff is friendly and professional. Additional hotel facilities: gift shop/newsstand. Leisure amenities: Guests can also enjoy the following spa/wellness facilities: sauna, spa tub. Additional services: babysitting or child care, coffee shop/café, concierge desk, dry cleaning/laundry service, elevator/lift, laundry facilities, porter/bellhop, safe-deposit box - front desk, television in lobby, tours/ticket assistance and wedding services. Business & Internet: Guests at Peninsula Excelsior Hotel can make use of a well-equipped business centre and conference/meeting room(s). Internet options at Peninsula Excelsior Hotel: high-speed wireless connection is offered for an additional fee.

A pleasant surprise”

I was pleasantly surprised with how much I enjoyed my stay at the Peninsula Excelsior. Honestly the Agoda discount was the original reason I chose it, despite my friends telling me it wasn't a good location (I used to live in Sing). But they were wrong, it's only two half blocks from the entrance to City Hall metro, and on the route of a number of busses. I had a corner room with a partial view towards the Singapore Flyer & the city from the other side. Although it was my first stay they put me on the 16th floor near the lift, which I appreciated as a female traveling solo. The room was adequate, and I loved the seat next to the window. I had health issues at the beginning and end of my trip, so had room service my first night & dinner With a friend at Coleman Cafe - both meals were delicious and reasonably priced. The cafe also serves all day breakfast. Downstairs is Spinelli Coffee, which I consider to be the best coffee in Sing. I did not go into Peninsula Plaza but it is located just across the street. Other tourist sites are nearby like The Peranakan Museum (walking distance), Chinatown (3 metro stations or a few bus stops away), Clarke Quay is technically in walking distance but not recommended in hot sun (I got dehydrated) etc etc. The hotel is not the most modern and could use an update. But it is not rundown as previously reviewed, just a little dated but still quite comfortable. Finally, the service is impeccable. It can be a little slow (it took over 1/2 for ice delivery sometimes) but really, that's typical in .Asia. The staff is friendly, efficient and helpful with a smile. All in all, it was a quite a lovely stay. P.S. They have recently started a hotel program called Elite Club. It's free & recommended if you plan return trips. The staff is not informed but if you insist like I did, they will contact you about the program. It's worth it.

Perfect Location!”

This is the 3rd time we are in Singapore for a long weekend, and the Peninsula Excelsior Hotel must be in one of the best locations in Singapore. 10 min walk to Clarke's Quay, 10 min walk to Raffles City Shopping Centre & City Hall train stain, and 15-20 min walk to opera house, Merlion and Singapore Flyer. Not too far away from Raffles Hotel either. If you've come to Singapore for shopping, this is the place to stay! For the rate we paid we got a very nice modern room on a high floor, so had marvelous views over Merlion, Opera House, Singapore Flyer and the Business District and Clarke's Quay. There is heaps of shopping just 10 min walk away in Raffles City Shopping, and many nice restaurants both in Raffles City and Clarke's Quay. Breakfast is really good, there is a huge buffet with everything from cereal, muesli and yoghurt to a full English or American Breakfast. They even have a chef cooking fresh omelets. We will definitely stay here again next time we are in Singapore.

Great location ”

located at the heart of the city, near armenian church of saint gregory, singapore parliament house as well as singapore city hall. the hotel is also close to boat quay and singapore national museum. peninsula excelsior hotel has several features including a health club, an outdoor pool, a spa tub and a sauna. high speed internet access is available in public areas. for guests who are travelling for business, there are a number of business amenities available at this 3.5 star property including a business center and small meeting rooms. there is also onsite dining including restaurant and coffee cafe. event facilities including a ballroom and conference/meeting room. staff at peninsula excelsor hotel singapore provide other including tour/ticket assistance, wedding services, and currency exchange.

Great location ”

located at the heart of the city, near armenian church of saint gregory, singapore parliament house as well as singapore city hall. the hotel is also close to boat quay and singapore national museum. peninsula excelsior hotel has several features including a health club, an outdoor pool, a spa tub and a sauna. high speed internet access is available in public areas. for guests who are travelling for business, there are a number of business amenities available at this 3.5 star property including a business center and small meeting rooms. there is also onsite dining including restaurant and coffee cafe. event facilities including a ballroom and conference/meeting room. staff at peninsula excelsor hotel singapore provide other including tour/ticket assistance, wedding services, and currency exchange.

Excellent hotel in great location”

Arrived very late at the hotel due to a delayed flight. Staff at reception were very professional, friendly and helpful. I was upgraded to a lovely room with very nice views. Bed and pillows were very comfortable. When I mentioned that I was leaving Singapore at midnight, the receptionist advised that at no extra charge, I could use the facilities at the hotel to have a shower after my day tour. I used one of the showers in the gym and really appreciated using this facility before leaving for the airport after a very hot and humid day in Singapore. I was also able to leave my 3 big suitcases securely locked away at the hotel whilst I was on the day tour. There are excellent facilities at the hotel, with pools, gym, sauna and restaurants. Staff I met were without exception, professional and helpful. I couldn't fault my stay at the Peninsula Excelsior Hotel and will definitely stay there again on my next visit to Singapore.

Probably stay again when visiting in Singapore”

Good location, saving time on touring - near to various spots like Clarke, Esplanade, Flyer, etc. a minute walk to various malls and City Hall MRT station which can go to China Town, Little India, Orchard within several stations. Nice Pools - guests can use the pools in both towers of Peninsula and Excelsior. We love that called The Falls in Peninsula side. We brought with our 3-year-old daughter. She loved to play with the falling water and enjoyed with laughter. While another pool in Excelsior is good too. It has a more open view. Must spare some time in using the pools. We stayed in a room with a good view of Espanade, Flyer, the new Supreme Court, etc. not facing the Excelsior Tower. We were on the 13rd floor which is quite high enough to view the scene. I think higher level should be even better. One more thing, the services can be regarded as good. The electricity was cut suddenly when using the hairdryer in the bathroom in two of our stays. We called the operator and the electricity resumed shortly. The staff rang our door bell, seeing if we were ok with that. From this, we think their services is satisfactory and instant. But the hairdryer problem should be dealt with to avoid inconvenience to the guests.

Good location”

The hotel consists of an Excelsior and a Peninsula, I was originally allocated the former, however I found room smaller that expected and as I faced the Peninsula it blocked the view. A top floor rest/bar is also located in Peninsula however card access to the Excelsior does not work both hotel lifts! As this was a grand finale to a trip and first time in Singapore I was not too happy with my placement and mentioned this to front desk. The staff were very helpful and as I'd also requested a smoking room and not received one I was upgraded to the Peninsula, high level, facing the city in a larger room, which was very nice. Location in Marina Bay is within walking distance of evening life and is also close to 2 tube stations

Singapore Holiday Swing”

When I was searching for hotel to stay in Singapore for the New Year holidays with my 2 kids, the Peninsula Excelsior Hotel caught my attention with their absolutely delighful rate, thinking that it belonged to the Peninsula Hotels chain, I thought the amount was a steal. And so I booked us to six nights. I went to their website and found out that it is not in any way connected with the Peninsula Hotels chain, and I felt frustrated, and began to doubt whether we were going to have a nice place to stay in Singapore. But there was nothing more we can do because we already paid for our booking. When we arrived in Singapore, we were kind of fearful of what waited for us once we reach our hotel. Upon arrival and seeing the reception area on the ground floor was small, we felt the feeling of disappointment sinking. But when we were told we had to take the elevator to go to the lobby, we were like surprised, "huh, so this is not the lobby?" So when we got to the "real"hotel lobby, then the picture totally changed. What we saw delighted us. More important, we asked for our room to be upgraded and we were given a very nicely located corner room where we can see the Singapore flyer, the Raffles City, several churches, etc. We were totally satisfied with our room and that meant we had a really comfortable stay in Peninsula Excelsior. To top it all, once we started walking around, we discovered how conveniently located our hotel was: it was a short walking distance to 3 Catholic churches, one can also walk to Raffles City, Raffles Hotel and Arcade, Bugis Junction, Chjimes, Clarke Quay, Marina and Esplanade! I cannot stop telling my friends that I couldn't have chosen a better hotel, really! The front desk, concierge and housekeeping staff were kind and accomm

Great Singapore Value”

The Peninsula Excelsior Hotel is located near City Hall and an MRT station. There is also some nice shopping and a large variety of restaurants near the hotel. The hotel itself is well maintained and the rooms are nicely kept and appointed. My room had a great view of the Singapore flier and the harbor. I will stay at this hotel the next time I am in Singapore if it is available.

Pleasant Stay at Peninsula Excelsior”

The location is at the heart of the hustle and bustle of Singapore. Just a few minutes away from City Hall station. We got a good view of Clarke Quay from our room, which is an added bonus. I think, what surprised us was the weird setup of the hotel. Hotel Peninsula Excelsior is actually composed of two towers, Peninsula and Excelsior. The lobby is located at an upper floor. Not really a negative nor a positive on my book, but it might help you in booking your Uber or giving directions. You might want to tell them which tower they'll be picking you up in.

An excellent choice and a greatb location”

The Peninsular Excelsior proved to be an excellent choice of hotel. Our room on the 15th floor was fantastic – well furnished, beautifully styled/designed and with all the requirements travellers could want (fridge, mini bar, tea & coffee making, electronic safe, and ample storage)...plus a fantastic bathroom with separate shower and bath. The hotel location is perfect for visitors to Singapore: very close to the riverside area, several shopping malls and within very easy walking distance from the city hall MRT station with most of the main tourist and business areas only a few stops away. Our only disappointment was breakfast: mediocre food, albeit with a wide choice but unpleasantly crowded and a bit of a free-for-all at the breakfast buffet. The room being used on the fifth floor simply was not big enough for the number of people trying to take breakfast at the same time. In part this complaint might be due to tour parties who were there at the time. However, the cost was also disproportionately high for guests like us, whose deal was not breakfast inclusive. We would definitely certainly come here again if visiting Singapore. Hopefully they will have addressed the breakfast issue before we come back – but in any case there is ample choice of alternatives within a short walk. In all other respects I would thoroughly recommend this hotel: good value, brilliant room, excellent location and good service.

Convenient and spacious ”

Peninsula and Excelsior are two buildings and connected by the check-in concierge at 5th floor. Our room is at Peninsula and heard that it has just bee renovated for awhile thus everything is very new. The room I book was a triple room - three single beds. The space is big enough for 3 persons and there has still study table, sofa and table. My parents need to rest in hotel during day time so I feel good in Peninsula because it is very comfortable. We had a pool view though we didn't go to the pool. Pool is not big but you can't expect much in city heart. The location is very good. It is 5 minutes walk to City Hall subway. In general, we had great experience in Peninsula.

A perfect place to spend quality time in Singapore”

A perfect place for spending quality time in a lovely country. The hotel is located just a few steps from Merlion, Esplanade, Children Park, Esplanade Park, River Cruise, National Museum and many more attractions. On the other side, Clark Quay is also at a few steps. City Hall MRT is almost right in the front. 7/11 store at the ground floor makes things more convenient. Staff is quite sensitive to the customers requirement. We accidently asked for a room on floor 19 which was a smoking floor. However staff gently considered our request and immediately moved us to non-smoking floor corner room which offered great view of city's skyline. Rooms are quite big with all the facilities required. Hotel staff is very cooperative. Overall I would say that Peninsula Excelsior offers a GREAT value for Money.

Great hotel, centrally located.”

Peninsular Excelsior Hotel - Entry confusing at first, as it appears that two former individual hotels have been incorporated into one. There are two entries at separate addresses in Coleman Street, both with lift access up to a combined fifth floor lobby. There are two accommodation towers, Peninsular overlooking Marina Bay, and Excelsior overlooking Fort Canning Park. Hotel is centrally located with close access to City Hall MRT Station, Clarke Key and Singapore River. Orchard Road, Little India and Bugis Street to the North, Marina Bay to the East, and China Town to the South. We stayed in the Excelsior Tower, fifteenth floor, in a corner room, overlooking Fort Canning Park. Room was well laid out, and compact with all facilities at hand, but tended to be let down by a decor of dark wooden panels. Bathroom appeared to have been recently upgraded, with full shower recess (no more showering in the bath), new handbasin, and toilet. Enjoyed the King size bed !! We would certainly seek out accommodation in this hotel again, when next in Singapore.

Best Customer Experience Ever”

My review for Peninsula Excelsior is simple -best customer service ever!!! Especially for their accomodating and caring manager Shankrish. She assisted us transferring to another room even late at night. When we came back the next day we got a Thank you card and fruits/chocolates served. The rooms, pool, ammenities, lobby and staff are all amazing. Location is also good near City hall mrt and many buses to Orchard. I will definitely be back here overall we felt like royalties served to the finest level. Thank you Shankrish and Peninsula Excelsior!!!

Excellent staycation.”

Peninsula excelsior may look a little run down on the outside but once we stepped inside, we were impressed! The lobby was lovely, concierge and reception were professional and friendly. Even the walkways to your hotel rooms are fully air-conditioned and decorated with chandeliers. We are very blessed to meet a lovely staff named Aleena. She has an excellent service attitude and totally aced the first impression we have of peninsula excelsior. We could feel her passion to serve and did her best to meet our requests (high floor non smoking room, early check in and having a room not so far from the lift lobby). What really surpassed our expectations in the end was, we got a free upgrade from a deluxe to a premier too, with an excellent view of the esplanade, mbs and sea view! The pool was lovely too, & perhaps this was all made possible as we visited during the weekdays where the crowd was still manageable. All in all, we truly enjoyed our stay here! Thanks again Aleena, continue to make a difference! :)

Pleasant stay”

After backpacking around Thailand we thought the Excelsior was quite grand! The location is easy to find by MRT. The taxi drivers know where you mean when you say "City Hall, Peninsula Excelsior".. always a good thing! Check in was easy. View from the room was great. Beds were super soft. Breakfast buffet had plenty of options and tasted good! We were not sure if we had to pay extra-- but turned out it was included-- or rather, we had already paid for it in room price! No complaints on our stay here!

Excellent Stay”

We had an excellent stay at the Peninsula Excelsior. We were lucky enough to have been upgraded to premier club room and was quite satisfied with the service. Hotels location is superb. Walking distance to the esplanade, merlion park. City Hall MRT Station is just a few minutes walk and the Funan IT Mall is just around the corner. Food was never a problem bec there were many food shops within the vicinity. 7-11 is just accross the street. The rooms were spacious with good amenities. Housekeeping service was prompt and front desk attendants were courteous. They have accomodated all our request. Overall it was an excellent stay. I would go back to stay at the Peninsula Excelsior.