Peninsula Excelsior Hotel
Peninsula Excelsior Hotel
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Deluxe - Bed Peninsula Excelsior Hotel
Deluxe - Bed
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Lobby Peninsula Excelsior Hotel
Lobby
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Lobby Peninsula Excelsior Hotel
Lobby
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Interior view Peninsula Excelsior Hotel
Interior view
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Excellent
Location
8.7
See all 55 photos Peninsula Excelsior Hotel
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Removed from saved list
2016

Peninsula Excelsior Hotel

Excellent location
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Very good
From 11025 reviewsSee what guests said
7.6
Recommended by 82% of guests
  • 310 meters to public transportation

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Sauna

Room choices
7.6
Very good
Room comfort & quality
Don't miss out!10 travelers are looking at this property right now | 14 travelers have booked today.
Suite Room
Suite Room
...
  • City view
  • 61 m²/657 ft²
  • 1 double bed
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Premier
Premier
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds or 1 double b...
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Premier Club Room
Premier Club Room
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds or 1 double b...
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Club Double Or Twin Room
Club Double Or Twin Room
...
  • 35 m²/377 ft²
  • Executive lounge access
  • 2 single beds or 1 super ki...
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Deluxe
Deluxe
...
  • City view
  • 26 m²/280 ft²
  • 2 single beds or 1 double b...
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Deluxe With Breakfast
Deluxe With Breakfast
...
  • Non-smoking
  • Shower and bathtub
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Superior
Superior
...
  • Non-smoking
  • Shower
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Single Superior
Single Superior
...
  • 26 m²/280 ft²
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Single Deluxe
Single Deluxe
...
  • 26 m²/280 ft²
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Twin Superior
Twin Superior
...
  • 26 m²/280 ft²
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More about Peninsula Excelsior Hotel

More about Peninsula Excelsior Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Penang Street Funan Mall Outlet
30 mAsian, Chinese, Halal
Old Street Bak Kut Teh
30 mAsian, Chinese, Singaporean
Coleman's Cafe
40 mAsian, Chinese, International
Chinese cuisine
Chinese cuisine
PurPle TurTle
550 mChinese
Hung Kang - Teochew Restaurant
620 mChinese
Fu Lin Men
720 mChinese
Japanese cuisine
Japanese cuisine
Tsuiteru Sakaba Kushikatsu Maido
430 mJapanese
KOI Brunch and Beats
440 mJapanese
JJ. Com Fish Mart
490 mJapanese, Sushi

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (11025)Booking.com Reviews (4518)
7.6
Very good
Read reviews from:
Cleanliness7.6
Facilities7.4
Location8.7
Room comfort and quality7.6
Service7.5
Value for money7.3
Provided by verified guests of Agoda
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12345
7.2
Very good
Hung from Malaysia
Family with teens
Deluxe
Stayed 3 nights in June 2018
Very good”
FRONT COUNTER STAFFS NEED TO IMPROVE ON FRIENDLYNESS
Reviewed June 20, 2018
4.4
Shardel from United Kingdom
Couple
Deluxe
Stayed 6 nights in June 2018
Good location close to metro and large mall. However the hotel itself is a let down.”
With being in such a prime location, more pride should be taken in the hotel. It is in dire need of a renovation. The gym and pool are ridiculously small for the amount of people staying within the hotel. Maid service, was quite poor, rooms were extremely dusty, and the sink and bath were barely cleaned. Ceiling was peeling and shower curtain was very dirty, the extractor fan in the shower was full of dust and did not even work. Our first room had a broken shower and insects around the self service hot drinks area. After complaining we were moved, however the room was still inadequate for the price you pay. Staff were ok, not necessarily a joy to see as they often looked fed up but were not rude or difficult. Other than the location being very convenient, this hotel is a no go.
Reviewed June 19, 2018
8.0
Excellent
Josep from Indonesia
Family with young children
Deluxe
Stayed 2 nights in June 2018
Very good”
Nice hotel
Reviewed June 19, 2018
5.6
Tan from Indonesia
Family with young children
Deluxe
Stayed 2 nights in June 2018
Worst”
at first, I was given a room, when I entered, very unpleasant smell of the room, like the smell of damp and very bad. I asked for a change of room, and was given a room on a different tower. no damp smell, but it needs lots of repairs on the rooms, dust in the coffee and tea place is very much, the taps in the tub can not be used, the safes are used also the old type, we can even hear the tv from the next room. the hotel is old but needs a lot of improvements, as it is very scary impressed. I take the child and baby so it is less comfortable with the dust that is pretty much in my opinion. but the staff is very friendly. I really hope there is improvement in the future. because the price does not match the reality
Reviewed June 18, 2018
5.2
Patricia from Singapore
Couple
Deluxe
Stayed 2 nights in June 2018
Above average”
Items in the room are incomplete (no toothbrush, no iron and board) The bulbs were busted Housekeeping is not reachable Frontdesk is very slow in picking up calls Needs renovation
Reviewed June 17, 2018
4.8
Yun from South Korea
Business traveler
Deluxe
Stayed 2 nights in June 2018
Very very disappointing. It was the first time ever in my life that checking in process took 3 hours”
I just could not understand why it took so long for checking in! Three hours! Just for two rooms I booked a month ago. Moreover, the staff were not friendly at all. It had been a very unpleasant stay in the hotel and I wanted to leave it as soon as possible. I have to say that Singapore left me no good impression just because of this hotel.
Reviewed June 15, 2018
7.2
Very good
Graeme from Australia
Business traveler
Deluxe
Stayed 5 nights in June 2018
Great location, good value for money”
Great location, check-in staff semi engaged, bar staff and domestic staff very good
Reviewed June 12, 2018
10.0
Exceptional
Mark from Philippines
Business traveler
Deluxe
Stayed 5 nights in May 2018
Extravagant Hotel”
Upon entrance the bill boy carried all the luggages and instruted us clear to the lobby there was no dull moment and we immediately checked in! It was accessible to our convention center.
Reviewed June 06, 2018
9.2
Exceptional
Hendri from Indonesia
Family with young children
Deluxe
Stayed 4 nights in May 2018
Best Service and helpful”
Best service and staff hotel is humble and helpful because I came with wife and two children and front desk gave us room as we need. Every time we came to Singapore, always stayed in Peninsula Hotel because the hotel is convenient, clean and comfort, especially the room. (Hendri - Indonesia)
Reviewed June 03, 2018
5.2
Yi from Australia
Business traveler
Deluxe
Stayed 1 night in May 2018
Great location but....”
The only great thing of this hotel is the location. Poor check in experience. We booked for Deluxe room and only the smoking room was available for double bed. It feels like they've downgraded us to fit us in the non smoking floor. I will never stay here again.
Reviewed June 01, 2018
8.0
Excellent
Jeffrey from Australia
Couple
Deluxe
Stayed 1 night in May 2018
Very good”
Close to shopping centre, metro, hop on hop off bus stop and convenience store. Comfortable room, good breakfast.
Reviewed May 29, 2018
8.0
Excellent
Pongsakorn from Thailand
Couple
Deluxe
Stayed 2 nights in May 2018
Good location”
Good location
Reviewed May 28, 2018
8.8
Excellent
Lilian from Hong Kong
Family with teens
Deluxe
Stayed 3 nights in May 2018
Fantastic ”
Staffs are very helpful and friendly. Good location. I could see the Singapore flyer which is pretty good. The only downside is there’s construction nearby.
Reviewed May 28, 2018
6.8
Good
Ernest from United States
Couple
Deluxe
Stayed 2 nights in May 2018
Good”
It is an aging Hotel, but not gracefully, Bathrooms need more attention and possible updates. It appears to be a Hotel with lots of Group traffic from Asian Countries. The location is good to excellent, but for a few extra dollars I could have stayed at the Stamford Swiss Hotel closed by, a much nicer property in an excellent location (I stayed there before)
Reviewed May 24, 2018
10.0
Exceptional
xin from Singapore
Group
Deluxe
Stayed 6 nights in May 2018
Convenient location ”
The hotel is conveniently located in the central of sg
Reviewed May 23, 2018
10.0
Exceptional
Narumon from Thailand
Family with teens
Deluxe
Stayed 3 nights in September 2017
great”
very good
Reviewed May 19, 2018
4.4
Tamonwan from Thailand
Business traveler
Deluxe
Stayed 3 nights in May 2018
Bad cleaning service and room needs serious renovation. ”
Checked into the room and found toilet floors with hairs in the sink and shower. There wete used soap bar left in the shower as well whoch is really gross. Room is very old and needs serious renovation. Not worth the price at all despite a pretry good location. Lobby smell was occupied by smoke and cogars from the karaoke lounge next to lobby. Very bad experience overall
Reviewed May 18, 2018
4.0
Pieter from Netherlands
Business traveler
Deluxe
Stayed 3 nights in May 2018
Terrible stay, no WiFi, genitals on bathroom window”
I booked a double room on Agoda. Checked in. Got a twin room. They said they sold out the double rooms. I protested and said I didn’t book this. After 30m they finally got me a double room. So apparently they lied that it wasn’t available. WiFi didn’t work in the room. Called service, got forwarded to a callcenter in India (no joke). Still didn’t work. So no WiFi in room. The bathroom was dirty and while showering a finger-drawn genital showed up on the window. Nice but als not nice. 2/10
Reviewed May 18, 2018
8.0
Excellent
Edgardo from Philippines
Family with teens
Deluxe
Stayed 3 nights in May 2018
Very good”
Rooms need to be renovated.
Reviewed May 16, 2018
9.2
Exceptional
Mr from Australia
Couple
Deluxe
Stayed 6 nights in May 2018
Great service and location - six night stay”
As usual, Peninsular Excelsior hotel in Singapore excels! This is my third stay at this hotel and we were able to get a spacious room on the 19th floor with a great view of the bay! My friend was also impressed with the space and decent finish in our room. Twin king single beds were a little hard for us but staff quickly fixed that with mattress toppers which made a big difference. The safe is huge and can easily accommodate a lot of gear and all the usual niceties with bar fridge and coffee making facilities were also there including a vast array of soaps and toiletries. Bathroom is decent size and shower pressure with very hot water was in abundance. Air-cond. worked very well with no excessive fan noise and with adjustable temp. at will. Staff from all parts of the hotel were always friendly and professional. - I wouldn't hesitate to stay here again.
Reviewed May 14, 2018
12345
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