Pensao Tin Lai Hotel
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Triple Room- 3 single beds Pensao Tin Lai Hotel
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6.8
Good
/10
(197 reviews)See what guests said
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6.9
Good
Location rating score
  • Rua Cinco de Outubro80 m
  • General Ye Ting's Former Residence130 m
  • Lou Lim Ioc Garden Pavilion200 m
  • Cemetery of St Michael the Archangel200 m
  • Chapel of St Michael210 m
  • Jao Tsung-I Academy220 m
  • St. Michaels Chapel and Cemetery220 m
  • Fire Services Museum220 m
  • Tap Seac Gallery230 m
  • Tap Seac Square240 m
  • Free Wi-Fi

    Pensao Tin Lai Hotel

    1-4/F, 77 Rua Do Almirante Costa Cabral, Macau City, Macau, Macau - See map
    "Location is quite strategic as it near to tourist spot, the receptionist very friendly and i think worth to stay."
    Ang - April 30, 2016
    Very good cleanliness
    7.5 rating for cleanliness
    Very good comfort
    7.2 room quality and comfort
    Good service
    6.7 rating for service
    Good facilities on premise
    6.2 facilities on premise
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Smoking area

    • Concierge

    Value for money7.1
    Distance to city center1. Km
    Location rating6.9
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport5.6 km

    Rooms available at Pensao Tin Lai Hotel

    Triple Room- 3 single beds
    Triple Room- 3 single beds
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 3 single beds
    Enter dates to see prices
    Double
    Double
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Triple Deluxe Room
    Triple Deluxe Room
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
    Enter dates to see prices

    What people love about Pensao Tin Lai Hotel

    • 8.0
      Very good
      Location

      "Location very convenient."

      Alex

      |

      September 19, 2016

    • 6.0
      Review score
      Location

      "Location is good."

      Chong

      |

      February 1, 2016

    • 8.0
      Very good
      Cleanliness

      "Room is clean."

      Alex

      |

      September 19, 2016

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    More about Pensao Tin Lai Hotel

    More about Pensao Tin Lai Hotel

    10.0
    Exceptional

    "Cheap and closed with senado near bus stop you cant go every..."

    maria

    |

    November 6, 2017

    An overview

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    Most talked about facilities

    Housekeeping
    10 mentions
    Taxi
    2 mentions
    Internet
    1 mention
    Check in/Check Out
    1 mention

    What they offer

    8.0
    Very good
    Staff 

    "Staff very nice."

    Alex

    |

    September 19, 2016

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Most helpful reviews for Pensao Tin Lai Hotel
    Family with teens
    Stayed 1 night in November 2015
    Triple Deluxe Room
    Review score4.0
    If you just need a cheaper room to stay on weekendsWent there with my parents. A dad who is suffering from knee pain, I did not expect to have a high staircase to climb for my dad. The fron desk clerk do Not speak english so, it was quite difficult to communicate. Difficult to locate the hotel. Chose this hotel as a last resort as we have no other choice for a cheaper hotel it was then a last minute booking. So better yet do an advance booking for your trip and for you to enjoy every single day. Not much value for money.
    lesliefrom PhilippinesReviewed November 07, 2016
    Group
    Stayed 1 night in August 2016
    Triple Room- 3 single beds
    Review score2.0
    Very rude staffThe frontdesk was very rude and doesn't understand English. We advised for an early check in but when we arrived we were asked to leave like dogs because she was lying on her bed behind the frontdesk. Very unprofessional. We were trying to communicate but she doesn't understand English that made it very hard for both parties. She was gesturing us to go out, pointing at the clock and check-in time while we were showing our booking receipt trying to explain ouselves. The best she did was to allow us to leave our bag in the corner while she goes back to her bed giving an impression that we were so much of a bother. If only she understood English as advertised in their page as languages spoken then everything could have went smoothly. When we went back according to the advised check-in time, she greeted us with a very sour face. She asked us to give 100 dollars and then again, we didn't understand what she was asking from us. She was raising her voice on us while we were showing her our fully paid receipt. She then turned her back frustrated as she handed us a card board with an english translation that it was for the key deposit. She totally ruined our stay in Macau making us look very stupid in an foreign place which we never deserved. We are for a vacation, we are tourist and we are educated that is why we are never going to stoop down to her level. I will never ever book in this place again. It is also very far from the airport. The place, rate, wifi and facilities are reasonably acceptable but I would rather pay higher than get my vacation ruined because of a rude and uneducated front desk staff.
    Janelafrom PhilippinesReviewed September 30, 2016
    Family with teens
    Stayed 1 night in March 2016
    Triple Deluxe Room
    Exceptional9.2
    Helpful staffThe staff able to speak mandarin and helpful, always at reception counter ever late night. The hotel provided no lift as it is budgeted stay and you need carry all your belonging/luagage for climb staircage. The hotel quite near Dai San Ba, you may reach by foot.
    Puifrom MalaysiaReviewed July 06, 2016
    Group
    Stayed 1 night in July 2015
    Triple Room- 3 single beds
    Review score4.0
    the worsth hostel everWe had a hard time finding this hotel and when we did, the reception is on the 2nd floor with the long stairs. Good thing they let us checked in early at around 10am so we had time to rest before heading to The Ruins. We were assigned a room at the top floor, 4 floors above the reception. Just imagine when you're dead tired and your still have to climb 4 floors to get to your room. ugh! the worst! The staff doesn't speak english and was a bit rude when we had the toilet door fixed because it automatically locked. The aircon took sometime to cool the room and the control was in chinese. Comfortable beds. Overall, we don't recommend this hotel. Just pay a little more for a modest hotel in macau. This doesn't deserve the 6.7 rating. I'd give it a 2 or 3.
    Christinefrom PhilippinesReviewed July 24, 2015
    Group
    Stayed 3 nights in February 2015
    Triple Deluxe Room
    Exceptional9.0
    Quaint hotel in a good locationI really enjoyed the room here. The beds were extremely comfortable. Unfortunately, none of the staff spoke any English at all but as long as you have a confirmation of your booking, it's all right. A big pricey for what it is but that's just Macau!
    Brittanyfrom United StatesReviewed February 28, 2015

    Reviews of Pensao Tin Lai Hotel from real guests

    Provided by verified guests of Agoda
    Cleanliness7.5
    Facilities6.2
    Location6.9
    Room comfort and quality7.2
    Service6.7
    Value for money7.1
    High score for Macau
    Rating
    9+ Exceptional (21)
    8-9 Excellent (19)
    7-8 Very Good (51)
    6-7 Good (26)
    <6 Below Expectation (68)
    Time of the year
    Mar - May (56)
    Jun - Aug (50)
    Sep - Nov (42)
    Dec - Feb (37)
    All guests (197)
    All room types
    All languages

    Show reviews that mention 

    Showing 185 verified guest comments
    12345
    4.0
    leslie from Philippines
    Family with teens
    Triple Deluxe Room
    Stayed 1 night in November 2015

    If you just need a cheaper room to stay on weekends”

    Went there with my parents. A dad who is suffering from knee pain, I did not expect to have a high staircase to climb for my dad. The fron desk clerk do Not speak english so, it was quite difficult to communicate. Difficult to locate the hotel. Chose this hotel as a last resort as we have no other choice for a cheaper hotel it was then a last minute booking. So better yet do an advance booking for your trip and for you to enjoy every single day. Not much value for money.

    Reviewed November 07, 2016
    2.0
    Janela from Philippines
    Group
    Triple Room- 3 single beds
    Stayed 1 night in August 2016

    Very rude staff”

    The frontdesk was very rude and doesn't understand English. We advised for an early check in but when we arrived we were asked to leave like dogs because she was lying on her bed behind the frontdesk. Very unprofessional. We were trying to communicate but she doesn't understand English that made it very hard for both parties. She was gesturing us to go out, pointing at the clock and check-in time while we were showing our booking receipt trying to explain ouselves. The best she did was to allow us to leave our bag in the corner while she goes back to her bed giving an impression that we were so much of a bother. If only she understood English as advertised in their page as languages spoken then everything could have went smoothly. When we went back according to the advised check-in time, she greeted us with a very sour face. She asked us to give 100 dollars and then again, we didn't understand what she was asking from us. She was raising her voice on us while we were showing her our fully paid receipt. She then turned her back frustrated as she handed us a card board with an english translation that it was for the key deposit. She totally ruined our stay in Macau making us look very stupid in an foreign place which we never deserved. We are for a vacation, we are tourist and we are educated that is why we are never going to stoop down to her level. I will never ever book in this place again. It is also very far from the airport. The place, rate, wifi and facilities are reasonably acceptable but I would rather pay higher than get my vacation ruined because of a rude and uneducated front desk staff.

    Reviewed September 30, 2016
    9.2
    Exceptional
    Pui from Malaysia
    Family with teens
    Triple Deluxe Room
    Stayed 1 night in March 2016

    Helpful staff”

    The staff able to speak mandarin and helpful, always at reception counter ever late night. The hotel provided no lift as it is budgeted stay and you need carry all your belonging/luagage for climb staircage. The hotel quite near Dai San Ba, you may reach by foot.

    Reviewed July 06, 2016
    4.0
    Christine from Philippines
    Group
    Triple Room- 3 single beds
    Stayed 1 night in July 2015

    the worsth hostel ever”

    location, toilet, beds

    We had a hard time finding this hotel and when we did, the reception is on the 2nd floor with the long stairs. Good thing they let us checked in early at around 10am so we had time to rest before heading to The Ruins. We were assigned a room at the top floor, 4 floors above the reception. Just imagine when you're dead tired and your still have to climb 4 floors to get to your room. ugh! the worst! The staff doesn't speak english and was a bit rude when we had the toilet door fixed because it automatically locked. The aircon took sometime to cool the room and the control was in chinese. Comfortable beds. Overall, we don't recommend this hotel. Just pay a little more for a modest hotel in macau. This doesn't deserve the 6.7 rating. I'd give it a 2 or 3.

    Reviewed July 24, 2015
    9.0
    Exceptional
    Brittany from United States
    Group
    Triple Deluxe Room
    Stayed 3 nights in February 2015

    Quaint hotel in a good location”

    Comfy beds, hot water, nice location

    I really enjoyed the room here. The beds were extremely comfortable. Unfortunately, none of the staff spoke any English at all but as long as you have a confirmation of your booking, it's all right. A big pricey for what it is but that's just Macau!

    Reviewed February 28, 2015
    6.7
    Good
    Iswarayuda from Indonesia
    Couple
    Double
    Stayed 3 nights in September 2014

    I feel home..”

    Best Value, Near Downtown, Clean

    Good price for such room.. clean and neat, near downtown of Macau City.. a little bit difficult to find the hotel location.. they don't provide mineral water as compliment.. you can equip your own "minibar", seven eleven and local supermarket nearby..

    Reviewed September 30, 2014
    7.0
    Very good
    Rona from Philippines
    Couple
    Triple Room- 3 single beds
    Stayed 1 night in July 2014

    near at St. Paul Cathedral Ruins”

    clean,big room,near St. Paul Cathedral

    Had hard time finding the hotel because of small signage and it was difficult to locate because its address was not in orderly numbered,it was located in the other side of the road,it took us more than 1 hr and 30minutes to finally found it...only few people can understand English even the receptionist cannot understand,what we did is used the sign language...it near 7 Eleven, and the receptionist did not offered the information that the St Paul Ruins are just few blocks away....please ask the recepionist how to get there...

    Reviewed August 21, 2014
    8.7
    Excellent
    Ponlasit from Thailand
    Couple
    Double
    Stayed 1 night in April 2014

    Big and cleaning room with a good staff”

    Clean / big room / nice staff

    It's very surprise when we arrive at hotel. It's very clean and big room for couples. Most important is staff is very nice. Even she cant speak english but she try to communicate and advise us about direction. If u're looking for a good place with low budget. Here's one of my recommendation.

    Reviewed April 17, 2014
    9.0
    Exceptional
    Mendoza from Philippines
    Group
    Triple Room- 3 single beds
    Stayed 1 night in March 2014

    Quality!”

    Friendly Staff (though can't speak english fluently), Cleans room everyday, Affordable

    My stay in Pensao Tin Lai Hotel is absolutely superb! Me and my friends love the hotel as it is affordable and very clean. It has big toilet space. It does not have an elevator and our room is located in the fifth floor but it is nice over all. I will recommend this to my friends for sure!

    Reviewed April 03, 2014
    5.3
    Ruben from Philippines
    Business traveler
    Triple Room- 3 single beds
    Stayed 1 night in March 2014

    Quite pricey for the quality of the room provided”

    central located, clean room, internet

    We arrived at the hotel from the Taipa Ferry Terminal at around 2am. The language barrier with the non-english speaking chinese lady receptionist was definitely an endeavor. It took us awhile before I got checked in. We just wanted to sleep off the night because we're just really tired then. If for consolation, we managed to have left our three pieces of luggage at their small cleaning materials room beside the reception desk, though it took us awhile before we got this message across to the same lady receptionist. We claimed them back by 6pm after we roamed around Macao before moving to the Venetian for some shopping spree.

    Reviewed March 18, 2014
    8.3
    Excellent
    Min-young from South Korea
    Solo traveler
    Double
    Stayed 1 night in February 2014

    nice location”

    good location, reasonable price and clean

    I tried to find out hostels but It's hard in Macau, I think. So I found cheaper Hotel like Pensao Tin Lai Hotel. It's reasonable price than other hotels. And it has very nice location. I walked from Senado square to hotel. But, Staff can't speak English and there's no elevator. it's little uncomfortable.

    Reviewed February 22, 2014
    10.0
    Exceptional
    maria from Indonesia
    Family with teens
    Triple Room- 3 single beds
    Stayed 1 night in August 2016

    good”

    cheap and closed with senado near bus stop you cant go everywhere

    Reviewed November 06, 2017
    10.0
    Exceptional
    chengfeng from Taiwan
    Business traveler
    Double
    Stayed 3 nights in August 2015

    good”

    good

    Reviewed December 03, 2016
    8.0
    Excellent
    Ang from Malaysia
    Solo traveler
    Double
    Stayed 1 night in April 2016

    Near to 大三巴”

    Location is quite strategic as it near to tourist spot, the receptionist very friendly and i think worth to stay.

    Reviewed April 30, 2016
    8.7
    Excellent
    milanie from Philippines
    Group
    Triple Deluxe Room
    Stayed 1 night in October 2014

    great location.”

    low priced hotel,clean and nice staff..

    our stay was ok..its worth it..to some tourist just ride with the no. 7...

    Reviewed October 31, 2014
    8.3
    Excellent
    Julius from Philippines
    Family with teens
    Triple Deluxe Room
    Stayed 2 nights in May 2014

    Pleasant Stay”

    location, price, comfort

    The hotel is perfectly okay. The challenge is the inability of the staff to speak English.

    Reviewed August 20, 2014
    8.0
    Excellent
    John from Philippines
    Couple
    Double
    Stayed 3 nights in May 2014

    our stay is fine, we enjoy our stay”

    accesible, affordable and very clean, very accomodating

    Pensao Tin Lai hotel is a good hotel near to the city of dreams macau , i would refer to all my friends'

    Reviewed May 21, 2014
    4.0
    maelyne from Philippines
    Group
    Triple Room- 3 single beds
    Stayed 1 night in February 2017

    Although the room was good, the staff is not so good”

    We only stayed for one night, there is no elevator and we atayed on the fourth floor, the staff is not friendly or even accommodating. The reception lady is too sensitive with noise, even just a little sound from the paperbag we brought is noisy to her

    Reviewed February 22, 2017
    7.6
    Very good
    Denise from Singapore
    Solo traveler
    Double
    Stayed 2 nights in October 2016

    old hotel which is renovated but retains vintage feeling.”

    Old hotel is recent renovated. Maintained its vintage feeling which was great, similar to those in the movies. One of the cheaper accommodations in Macau but the room was clean and nice, with good air on and hot shower. It's in a great location. Within walking distance from St Paul's Ruins and Senado Square. Staff can only speak mandarin but they were really nice and helpful. Overall it was a great stay and I recommend it to any traveler on a budget.

    Reviewed October 15, 2016
    6.0
    Sheila from Philippines
    Group
    Triple Room- 3 single beds
    Stayed 1 night in July 2016

    Fair, decent, nothing special”

    The hotel is quite difficult to find, also no elevators and no english speaking staff. But, it was clean and quiet, decent location (10-15 minutes walk to the ruins). Stay here if you need just a place to sleep and you don't have a lot of luggage.

    Reviewed July 20, 2016
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