Please note the reception opening hours:
- Monday to Thursday: From 09:30 to 17:00
- Fridays: From 09:30 to 14:30 and 18:00 to 20:00
- Weekends and public holidays: From 09:30 to 15:30
Guests arriving after 17:00 can use a self check-in system. Please contact the property in advance if you expect to arrive outside reception hours.
Please note that the property is located between the ground floor and 1st floor, signalled as floor "E".
Please note, rooms with large windows and Gothic arches are possible under request and subject to availability.
Please note that towel change is every 4 days.
Smoking is not allowed in the rooms. A EUR 50 fine will apply to guests to respecting this rule.
Please note the total amount of the reservation must be paid upon arrival.
Please note that the cleaning service takes place until 13:00.
Please note that children are not allowed in the Double or Twin Room.
Please note that for self check-in, your ID or passport number, date of birth, and expiration date will be required. The property will send guests the access code 2 days in advance. Please inform Pensión Altair in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.