9

Exceptional
/10
(90 reviews)See what guests said
Breakfast6
Housekeeping4
Food & Dining1
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Kamishiro 470 m
Toomi Sky Four Lift 570 m
Hakubagoryu Takayama Botanical Garden Escal Plaza 590 m
Hakuba Goryu Snow Resort 620 m
Toomi 1st Chair Lift 690 m
Goryu Telecabin 780 m
Iimori 6th Chair Lift 860 m
Toomi 2nd Chair Lift 940 m
Iimori 1st High Speed Chair Lift 1.1 km
Milky Four Chair Lift 1.2 km
Pension Chau Chau

"The staff were very helpful."

Jesu - August 15, 2021
Standard With Bathroom Pension Chau Chau
Lobby Pension Chau Chau
Interior view Pension Chau Chau
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Korean pension house

Pension Chau Chau

Hakuba, Hakuba, Japan - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Massage, restaurant and hot tub are among the special facilities that will enhance your stay with on-site convenience.

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  • 420 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Air conditioning

  • Bar

Value for money9.1
Location rating8.9

Rooms available at Pension Chau Chau

Exceptional
Room comfort & quality

9.4

Standard with Shared Bathroom
...
  • Room size: 12 m²/129 ft²
  • Nature view
  • 2 single beds
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Standard With Bathroom
...
  • Room size: 16 m²/172 ft²
  • Nature view
  • 2 single beds
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Standard Twin - Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
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Standard 4 Bed Room with Mountain View
...
  • Room size: 14 m²/151 ft²
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Twin Room with Private Bathroom
...
  • Room size: 16 m²/172 ft²
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Standard Triple Room with Mountain View
...
  • Room size: 12 m²/129 ft²
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Standard Twin Room with Mountain View
...
  • Room size: 11 m²/118 ft²
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Standard Triple - Non-Smoking
...
  • Non-smoking
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Standard 4 Beds - Non-Smoking
...
  • Non-smoking
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Twin room - Shared bath
...
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    Frequently asked questions

    How much does it cost to stay at Pension Chau Chau?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Pension Chau Chau?

    Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The pension offers luggage storage to guests for before check-in and after check-out.

    How do I get to Pension Chau Chau?

    A stay at Pension Chau Chau also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the pension. For those who wish to drive their own cars, Pension Chau Chau has a car park right on site for maximum convenience. Parking is free for guests.

    Is breakfast offered at Pension Chau Chau?

    There's an additional charge of 1000 JPY for adults and 1000 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the pension.

    What is the smoking policy at Pension Chau Chau?

    Pension Chau Chau does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Pension Chau Chau?

    The closest train, metro, or bus station to Pension Chau Chau is Kamishiro, 460 m away.

    What restaurants are nearby Pension Chau Chau?

    Restaurants including Garlic garlic, Madame Yukimoku and Traumerei are popular in Pension Chau Chau’s neighborhood which is known as Hakuba.

    What are popular attractions near Pension Chau Chau?

    Pension Chau Chau’s location in the Hakuba neighborhood makes it close to famous attractions including Hakubagoryu Takayama Botanical Garden Escal Plaza, Juro Onsen and Hakuba Ski Jumping Stadium.

    What popular natural sightseeing spots are close to Pension Chau Chau?

    Pension Chau Chau’s nearby natural sights include Toomi Sky Four Lift, Hakuba Goryu Snow Resort and Toomi 1st Chair Lift located in the same Hakuba area.

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    Explore the neighborhood

    What people love about Pension Chau Chau

    • 8.4

      Excellent
      Staff 

      "The staff were very helpful."

      Jesu

      |

      August 15, 2021

    • 8.4

      Excellent

      "Overall a good stay"

      Jesu

      |

      August 15, 2021

    • 8.4

      Excellent
      Location

      "Location is a hotspot and pleasant ."

      Jesu

      |

      August 15, 2021

    Property ranking|Compared to 477 Hakuba properties
    See all rankings
    Room comfort score
    9.4/10
    Service score
    9.6/10
    Value for money score
    9.1/10
    Cleanliness score
    9.1/10
    Better than
    99
    %
    of Hakuba properties
    Better than
    98
    %
    of Hakuba properties
    Better than
    97
    %
    of Hakuba properties
    Better than
    95
    %
    of Hakuba properties
    Overall rating:

    9

    Exceptional
    90 reviews
    Cleanliness
    9.1
    Facilities
    8.4
    Location
    8.9
    Read all reviews >
    What travelers say they love:
    The pension chau chau give us a great time.
    Mohd from Japan
    Family with young children
    More about Pension Chau Chau

    More about Pension Chau Chau

    Pension Chau Chau

    The superior services and facilities offered at Pension Chau Chau will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Hakuba can be assisted with the shuttle services available here. Parking is provided free of charge for guests.
    You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The pension is entirely non-smoking. Smoking may only take place in restricted designated areas.
    Guests are guaranteed a comfortable stay while at Pension Chau Chau. To enhance your stay, some rooms at the pension come with air conditioning. The pension's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You can stay fresh and clean with a hair dryer provided in some guest bathrooms.


    Dining and things to do

    What's better than a good cup of coffee? Start every vacation day at the pension with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the pension. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
    Pension Chau Chau promises you a fun-packed holiday with a variety of activities and facilities. Your winter escape is made perfect with ski slopes provided. Warm up at the end of the day with a visit to the massage and hot tub. Stay wet and wild with fun family water activities like fishing.
    You won't need to go far to experience fun water sports, with the convenience of canoes provided. Test your skills! Get competitive with your travel group or other guests, at the pension's tennis court and hiking trails.


    Reasons to stay here

    Spend less here on rooms than you would at 97% of other accommodations in the city.
    Verified reviews for this pension's food and dining options score it better than 98% of accommodations in the city.
    This accommodation beats more than 99% of competition in the city on room comfort.

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    Amenities and facilities
    Excellent
    Facilities

    8.4

    Most talked about facilities

    Breakfast

    3 mentions

    Housekeeping

    1 mention

    Languages spoken

    • Japanese

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Canoeing
    • Fishing
    • Garden
    • Hiking
    • Hot tub
    • Karaoke
    • Massage
    • Skiing
    • Tennis court

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Restaurants
    • Vending machine

    Services and conveniences

    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room

    Access

    • Pets allowed

    Getting around

    • Car park [free of charge]
    • Car park [on-site]
    • Shuttle service

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Air conditioning
    • Free bottled water
    • Internet access – wireless
    • Satellite/cable channels
    • Shower
    • Telephone
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • American
    Location
    Hakubano-mori, Kamishiro, Hakuba-mura, Kita-Azumi-gun, Hakuba, Hakuba, Japan, 399-9211
    Excellent
    Location

    8.9

    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 3 year(s).

    Children 3-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Free Pick Up Service

      Please note that free pick up service is available from Kamishiro-station or Hakuba-station. Please kindly inform the hotel in the "Special Request" box upon booking.
      On the arrival day, please call the hotel from the station. Hotel's phone number is on customer's reservation voucher.
      From 06:00PM to 07:00PM are not allowed for this service due to the preparation for the dinner.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until10:00
    • Reception open until23:00

    Extras

    • Breakfast charge (unless included in room price)1000 JPY
    • Daily Internet/Wi-Fi fee0 JPY

    The property

    • Non-smoking rooms/floorsyes
    • Number of floors2
    • Number of rooms 11
    • Room voltage100
    • Year property opened1982
    • Most recent renovation2002

    Parking

    • Daily parking fee0 JPY

    Reviews of Pension Chau Chau from real guests

    Provided by verified guests of Agoda
    9.0
    /
    10
    Exceptional
    Cleanliness9.1
    Facilities8.4
    Location8.9
    Room comfort and quality9.4
    Service9.6
    Value for money9.1
    High score for Hakuba
    Rating
    9+ Exceptional (38)
    8-9 Excellent (4)
    7-8 Very Good (4)
    6-7 Good (2)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (5)
    Jun - Aug (6)
    Sep - Nov (4)
    Dec - Feb (36)
    All guests (90)
    All room types
    All languages

    Show reviews that mention 

    Showing 51 verified guest comments
    123
    9.2
    Exceptional
    Rogelio
    Family with young children
    Standard with Shared Bathroom
    Stayed 1 night in January 2019

    The place is great, the staff are friendly.”

    When we arrived at Escal Plaza around 8 AM the parking near the building was full. We tried to call Pension Chau chau if we can park our car even if the check-in time is 3pm, the let us use there parking area. A minute walk from Pension Chau chau we rode a shuttle bus bound for Escal Plaza. The breakfast is also good and healthy. There is a baseball ground beside and the kids play with the untouched and accumulated snow. There ski and snowboard rental fee is very low, also they have 1 day pass for lift/gondola for only 3,000 yen which normally cost 5,000 yen at Escal plaza.

    Reviewed January 09, 2019

    See room deals

    10.0
    Exceptional
    Mohd from Japan
    Family with young children
    Standard with Shared Bathroom
    Stayed 2 nights in February 2020

    Marvellous Experienced”

    I went to Hakuba for sight seeing and have a time with family in there. The pension chau chau give us a great time. The owners very freindly and the breakfast very delicious and morvellous. Highly recommended.

    Reviewed February 25, 2020

    See room deals

    10.0
    Exceptional
    Jephonie from Philippines
    Couple
    Twin Room with Private Bathroom
    Stayed 2 nights in April 2019

    A Slice of Heaven in the Japanese Alps”

    This hotel exceedes my expectation. We stayed here for 2 nights. The owner is one of the nicest people we've met in Japan. He picked us up from Hakuba Station and drove us to Hakuba 47 the next day. He even taught us how to ski since it was our first time. We rented all the skiing gear from him and got lift passes for half the price! It was worth it and it saved us a lot of money. The breakfast was sublime!!! It was the best breakfast we ever had in Japan <3 Each dish had different flavors and all the ingredients were fresh. It was so delicious. I cannot recommend this place enough. I promise you, you won't regret it. You will be treated like royalty. TIPS: 1. You may call the hotel to schedule a pick-up from the telephone booth at Hakuba Station. The owner will not pick you up if you arrive 6pm onwards. Dial 02 + the hotel's phone number. Do not include the country code. 2. Most restaurants around the area are only open during the Winter Season. The nearest 7-11 is a 20-minute walk away from the hotel. If you want to eat dinner, you must inform the owner one day in advance. Enjoy!!!

    Reviewed April 23, 2019

    See room deals

    9.6
    Exceptional
    Kelvin from Malaysia
    Couple
    Standard With Bathroom
    Stayed 2 nights in December 2018

    Super Host with Great Hospitality”

    The Pension is beautiful and is well maintained. The room is spacious, as we booked a room with attached bathroom. It is about 10-12 mins walk from Kamishiro train station. Quite challenging to walk around if you have big luggage. But the owner is super nice, he picked us up from the train station. Not only that, he fetched us to the Goryu Ski Resort, to dinner place, and to Hakuba Station after we checked out from the Pension on the last day. The owner speaks decent English, no problem in communicating. For breakfast you may need to inform the owner in advance and need to pay additional, but no regret as the breakfast is great! You may get discount day pass from the owner too. Overall, highly recommended if you would like to stay in a peaceful area. By the way, there's a small restaurant near the Pension called "Pizzakaya", they served very good western dinner, recommend to try it!

    Reviewed December 30, 2018

    See room deals

    9.2
    Exceptional
    Syazwan from Malaysia
    Family with young children
    Standard With Bathroom
    Stayed 2 nights in January 2020

    Super nice cottage with nice owner”

    Great services by the owner. He run the place with his wife and the place is very well kept and cleaned. We stay for 2 nights in a room with a private bathroom as we travel with young kids and the room was spacious. Hakuba Goryu ski is just walking distance from the lodge and a convenience store is a bit further about 1.1km. However, it was a pleasant walk, with great views of snow mountains, I don't mind to walk at all! It was snowing the whole day when we stay and it was a pleasant and beautiful stay. There's few restaurant and bars around the lodge but there is no halal-friendly place around the area so muslim travelers may need to pack up some food or just eat seafood and takoyaki.

    Reviewed January 25, 2020

    See room deals

    10.0
    Exceptional
    Wenjing from China
    Couple
    Standard with Shared Bathroom
    Stayed 2 nights in December 2018

    Exceptional”

    Staffs are so nice. You could find them anytime for any inquiry. Very Quite place with beautiful nearby, close to Hakuba Goryu and could take shuttle to Hakuba 47 also. They could also pick u or send u to JR station. Would recommend it for sure.

    Reviewed January 04, 2019

    See room deals

    10.0
    Exceptional
    Norfiza from Malaysia
    Family with young children
    Standard with Shared Bathroom
    Stayed 2 nights in February 2019

    Friendly/helpful owner ”

    We choose this bnb due to its strategic location, (700 meter to Hakuba Goryu Ski Resort). The owner was kind enough to fetch us from Kamishiro station to this bnb . Definitely will comeback.

    Reviewed March 05, 2019

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    10.0
    Exceptional
    Michael from China
    Solo traveler
    Standard with Shared Bathroom
    Stayed 4 nights in December 2018

    Highly recommended”

    1/ Location is everything. Pension Chauchau is close to Escal Plaza, which is major entrance of Goryu and like the base camp of skiing in Goryu and 47. This is also where you have all the shuttle buses including paid buses Line HV-3 heading to other ski areas and free buses circling around the Goryu area. 2/ easy access to Goryu. Walk 500m uphills to Escal Plaza or walk 30m to St Marute bus stop to take the free shuttle bus to Escal Plaza (every 30mins). 3/ Host Hitoshi San is very helpful and resourceful. Pick-up arrangement, discounted ski ticket, discounted onsen ticket (白馬龍神温泉) all add extra value for money. I had a very good time here.

    Reviewed January 02, 2019

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    9.7
    Exceptional
    choi from Hong Kong SAR, China
    Solo traveler
    Standard With Bathroom
    Stayed 3 nights in January 2015

    A comfortable place to stay”

    Apart from pick up service, the owner always offers to drive you to places that's new to me, eg. ski resort, dinner places, hot spring. Breakfast is wonderful and delicious. The place is very clean.

    I would surely stay at here again if I go skiing at Hakuba Goryu.

    Reviewed January 25, 2015

    See room deals

    9.6
    Exceptional
    John from Philippines
    Solo traveler
    Standard with Shared Bathroom
    Stayed 1 night in February 2020

    Nice location and uncrowded area. European style inns in the area”

    Nice location, near the Hakuba ski resort and train station

    Reviewed April 23, 2020

    See room deals

    10.0
    Exceptional
    Neo from Singapore
    Family with young children
    Standard with Shared Bathroom
    Stayed 3 nights in December 2016

    Warm & Hospitable Pension”

    Convenient location near Kamishiro Train Station. The couple who runs the place exude warm and are very hospitable. We took the Snow Shuttle from Narita Airport; and between the people who run the Shuttle service and the hotel, we were picked up on arrival at Kamishiro without us having to even ask. Breakfast and dinner were great. The hotel owner does all the pick up services after our outings; this is much welcome in the cold weather.

    Reviewed December 29, 2016

    See room deals

    ペンションちゃうちゃうにご宿泊いただきありがとうございました。また大変ありがたいメッセージをいただきスタッフ一同心より感謝しております。また機会がありましtら是非お越しください。ありがとうございます。

    Responded July 16, 2017
    Pension Chau Chau
    8.8
    Excellent
    Jeffrey from Singapore
    Solo traveler
    Standard with Shared Bathroom
    Stayed 1 night in February 2019

    Everything is perfect BUT”

    The place is very cosy, clean and comfy. The only thing that is off is the toilet smell, though it’s clean - the smell is close to intolerable.

    Reviewed February 09, 2019

    See room deals

    8.0
    Excellent
    Philip from Japan
    Family with young children
    Standard with Shared Bathroom
    Stayed 1 night in January 2019

    I recommend this hotel!”

    It was a very comfortable stay and a delicious breakfast. The staff were friendly and they even gave us hot water on our way home for my toddler’s formula milk. There’s a big open space beside the hotel and the kids really enjoyed playing snow fight and made snowman. It was like an exclusive snow playground for them hahaha...

    Reviewed January 09, 2019

    See room deals

    9.6
    Exceptional
    Alex from Canada
    Solo traveler
    Standard With Bathroom
    Stayed 2 nights in January 2020

    Fantastic value for the money.”

    Really nice couple running the inn. It's a bit dated but everything is clean. Wi-Fi is weak depending on where you are within the facility but manageable. If you can, go for the breakfast; it's affordable and surprisingly well made. You can tell that whoever made it is a natural cook. Would definitely stay here again.

    Reviewed January 27, 2020

    See room deals

    8.4
    Excellent
    richard from Australia
    Group
    Standard with Shared Bathroom
    Stayed 5 nights in January 2019

    Excellent”

    10 min walk from Goryu plaza was ideal, Chauchau is basic but has everything you need, heated dunny seats and a hot tub made it special

    Reviewed January 29, 2019

    See room deals

    9.2
    Exceptional
    Emily from Canada
    Couple
    Standard with Shared Bathroom
    Stayed 3 nights in February 2019

    Authentic Japanese experience”

    Great accommodation, extremely friendly and helpful staff. Location is a bit far from the main and norther hills, however the shuttle buses are decent. If you are only skiing Goryu and 47 it is a great location. Lots of good restaurants within walking distance and delicious breakfast cooked by host at the lodge.

    Reviewed February 19, 2019

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    9.2
    Exceptional
    Peter from Australia
    Solo traveler
    Standard with Shared Bathroom
    Stayed 3 nights in March 2018

    Exceptional”

    Great service and very close. So friendly the staff were. Arigatou!!

    Reviewed March 29, 2018

    See room deals

    10.0
    Exceptional
    nathaniel from United States
    Solo traveler
    Standard with Shared Bathroom
    Stayed 2 nights in December 2020

    Everything you need.”

    Lovely hosts, comfortable room, good bath, good breakfast, good coffee, beautiful atmosphere.

    Reviewed December 15, 2020

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    10.0
    Exceptional
    Lyndal from Australia
    Couple
    Stayed 2 nights in February 2018

    Super friendly staff, amazing breaky and great location!”

    Wish we had stayed longer! Thanks for a great stay!

    Reviewed February 17, 2018

    See room deals

    10.0
    Exceptional
    Pablo from Japan
    Family with young children
    Standard With Bathroom
    Stayed 2 nights in December 2020

    Amazing place!”

    Beautiful hotel with very kind owners. I recommend and will be back!

    Reviewed December 29, 2020

    See room deals

    123
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