Pension Chau Chau
Standard With Bathroom, Pension Chau Chau in Hakuba
Lobby, Pension Chau Chau in Hakuba
Interior view, Pension Chau Chau in Hakuba
Interior view, Pension Chau Chau in Hakuba
Entrance, Pension Chau Chau in Hakuba
Exterior view, Pension Chau Chau in Hakuba

Removed from saved list

8.8

Excellent

92 reviews

92 reviews

See map
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Kamishiro
470 m
Toomi Sky Four Lift
570 m
Hakubagoryu Takayama Botanical Garden Escal Plaza
590 m
Hakuba Goryu Snow Resort
620 m
Toomi 1st Chair Lift
690 m
Pension

Pension Chau Chau

Hakuba, Hakuba, Japan - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Massage, restaurant and hot tub are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Sparkling clean

420 meters to public transportation

Top Value

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Facilities

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Tennis court

Hot tub

Restaurants

Your dates are popular among travelersUsers are booking a place in Hakuba every 30 minutes on Agoda.com
Value for money9.0
Location rating8.8

Rooms available at Pension Chau Chau

Exceptional
Room comfort & quality

9.4

Standard with Shared Bathroom
...
  • Room size: 12 m²/129 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Standard With Bathroom
...
  • Room size: 16 m²/172 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Standard,Triple Room,Mountain View -Non-smoking
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
Enter dates to see prices
Standard,Twin Room,Mountain View -Non-smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
Enter dates to see prices
Standard 4 Bed Room with Mountain View
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Twin Room with Private Bathroom
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Standard, Twin with Bath, Mountain View
...
  • Room size: 14 m²/151 ft²
  • 2 single beds
Enter dates to see prices
Standard Triple Room with Mountain View
...
  • Room size: 12 m²/129 ft²
  • 3 single beds
Enter dates to see prices
Standard, 4 Beds, Mountain View
...
  • Room size: 14 m²/151 ft²
  • 4 single beds
Enter dates to see prices
Standard Twin Room with Mountain View
...
  • Room size: 11 m²/118 ft²
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What type of non-water sports and outdoor activities are accessible at Pension Chau Chau?

Pension Chau Chau offers a wide selection of non-water sport and outdoor activities such as tennis courts, hiking trails, bicycle rental, and skiing for travelers to enjoy while lodging here.

What attractions are nearby Pension Chau Chau that are in walking distance?

While residing at Pension Chau Chau, jump start your vacation by exploring the closest attractions that are within walking distance to the property which include Toomi Sky Four Lift and Hakubagoryu Takayama Botanical Garden Escal Plaza.

When was Pension Chau Chau built?

Pension Chau Chau was built in 1982.

How many rooms does Pension Chau Chau have?

Pension Chau Chau has a total of 11 rooms.

What is the verified guest review consensus about Pension Chau Chau's breakfast?

60.0% of our verified guest reviews have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Pension Chau Chau down in the review section.

What is the average rating that verified Business travelers' have given to Pension Chau Chau?

Past business travelers that have stayed at this property have given Pension Chau Chau an average rating of 10.0. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Pension Chau Chau?

Past couple travelers that have stayed at this property have given Pension Chau Chau an average rating of 9.3. You can look up on more descriptive customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Pension Chau Chau?

Verified families with young children that have stayed at this property have given Pension Chau Chau an average rating of 8.8. You can look up more complete customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Pension Chau Chau?

Verified families with older children that have stayed at this property have given Pension Chau Chau an average rating of 8.0. You can search for more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Pension Chau Chau?

Verified group travelers that have stayed at this property have given Pension Chau Chau an average rating of 9.0. You can check out more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Pension Chau Chau?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

What people love about Pension Chau Chau

  • 9.6

    Exceptional
    Cleanliness

    "Facilities are clean."

    Harold

    |

    March 2, 2020

  • 9.6

    Exceptional
    Cleanliness

    "Place is clean, room was comfortable."

    Lee

    |

    February 14, 2020

  • 8.4

    Excellent
    Location

    "Location is a hotspot and pleasant ."

    Jesu

    |

    August 15, 2021

Property ranking|Compared to 538 Hakuba properties
See all rankings
Room comfort score
9.4/10
Service score
9.6/10
Value for money score
9/10
Cleanliness score
9.1/10
Better than
99
%
of Hakuba properties
Better than
97
%
of Hakuba properties
Better than
96
%
of Hakuba properties
Better than
94
%
of Hakuba properties
Overall rating:

8.8

Excellent
92 reviews
Cleanliness
9.1
Facilities
8.3
Location
8.8
Read all reviews >
More about Pension Chau Chau

More about Pension Chau Chau

Experience Comfort and Fun at Pension Chau Chau in Hakuba, Japan

Pension Chau Chau, a 1.5-star hotel located in Hakuba, Japan, offers a range of facilities to ensure a comfortable and enjoyable stay. Guests can relax and unwind at the coffee shop, bar, or restaurant, or keep their valuables secure in the safety deposit boxes. Air conditioning, a hair dryer, television, and satellite/cable TV are provided in each room, while massage and a hot tub are available for those seeking some pampering. Free Wi-Fi is available in all rooms and public areas, and a car park is onsite and free of charge. For those looking to explore the area, the hotel offers a shuttle service and can assist with fishing, skiing, canoeing, and karaoke. Luggage storage, dry cleaning services, and a designated smoking area are also available.

Comfortable and Convenient Room Types at Pension Chau Chau

Pension Chau Chau in Hakuba, Japan offers two types of rooms to choose from. The Standard With Bathroom room type is a spacious 16 square meters with 2 Single Beds, perfect for couples or individuals who prefer a private bathroom. On the other hand, the Standard With Shared Bathroom room type is a cozy 12 square meters with 2 Single Beds, ideal for budget-conscious travelers who don't mind sharing a bathroom with other guests. Both room types guarantee a comfortable and convenient stay for guests visiting Hakuba.

A Wonderful Stay at Pension Chau Chau

Pension Chau Chau in Hakuba, Japan is a beautiful hotel with very kind owners and lovely hosts. The accommodation is great and the facilities are clean. Guests have raved about the comfortable rooms, good bath, good breakfast, good coffee, and beautiful atmosphere. The extremely friendly and helpful staff make for a wonderful stay. The breakfast is also good and healthy, and guests have enjoyed the great location near the slope. Overall, guests have had a great time at Pension Chau Chau and would definitely stay here again.

Experience Unmatched Comfort and Hospitality at Pension Chau Chau

Pension Chau Chau in Hakuba, Japan, has been a favorite among travelers for its exceptional hospitality, comfort, and value. With an overall rating of 8.9, the hotel has received high scores in various categories, including 9.4 for food and dining, 9.1 for cleanliness, and 9.6 for staff performance. Guests have praised the hotel's comfortable rooms and outstanding service, making their stay a memorable one. The hotel's location is also ideal for those looking to explore the beauty of Hakuba. With such glowing customer reviews, Pension Chau Chau is a top choice for travelers seeking a comfortable and unforgettable stay in Japan.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Breakfast

3 mentions

Housekeeping

1 mention

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Fishing
  • Garden
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Skiing
  • Tennis court
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Vending machine
Services and conveniences
  • Dry cleaning
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • Pets allowed
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Internet access – wireless
  • Satellite/cable channels
  • Shower
  • Telephone
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American

Location

Hakubano-mori, Kamishiro, Hakuba-mura, Kita-Azumi-gun, Hakuba, Hakuba, Japan, 399-9211
Excellent
Location

8.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 3 year(s).

Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Free Pick Up Service

    Please note that free pick up service is available from Kamishiro-station or Hakuba-station. Please kindly inform the hotel in the "Special Request" box upon booking.
    On the arrival day, please call the hotel from the station. Hotel's phone number is on customer's reservation voucher.
    From 06:00PM to 07:00PM are not allowed for this service due to the preparation for the dinner.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Reception open until23:00
Extras
  • Breakfast charge (unless included in room price)1000 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors2
  • Number of rooms 11
  • Room voltage100
  • Year property opened1982
  • Most recent renovation2002
Parking
  • Daily parking fee0 JPY

Reviews of Pension Chau Chau from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.1
Facilities8.3
Location8.8
Room comfort and quality9.4
Service9.6
Value for money9.0
High score for Hakuba
Rating
9+ Exceptional (38)
8-9 Excellent (4)
7-8 Very Good (4)
6-7 Good (2)
<6 Below Expectation (3)
Time of the year
Mar - May (5)
Jun - Aug (6)
Sep - Nov (4)
Dec - Feb (36)

Show reviews that mention 

Showing 51 verified guest comments
123
9.2
Exceptional
Rogelio
Family with young children
Standard with Shared Bathroom
Stayed 1 night in January 2019

The place is great, the staff are friendly.”

When we arrived at Escal Plaza around 8 AM the parking near the building was full. We tried to call Pension Chau chau if we can park our car even if the check-in time is 3pm, the let us use there parking area. A minute walk from Pension Chau chau we rode a shuttle bus bound for Escal Plaza. The breakfast is also good and healthy. There is a baseball ground beside and the kids play with the untouched and accumulated snow. There ski and snowboard rental fee is very low, also they have 1 day pass for lift/gondola for only 3,000 yen which normally cost 5,000 yen at Escal plaza.

Reviewed January 09, 2019

See room deals

10.0
Exceptional
Mohd from Japan
Family with young children
Standard with Shared Bathroom
Stayed 2 nights in February 2020

Marvellous Experienced”

I went to Hakuba for sight seeing and have a time with family in there. The pension chau chau give us a great time. The owners very freindly and the breakfast very delicious and morvellous. Highly recommended.

Reviewed February 25, 2020

See room deals

10.0
Exceptional
Jephonie from Philippines
Couple
Twin Room with Private Bathroom
Stayed 2 nights in April 2019

A Slice of Heaven in the Japanese Alps”

This hotel exceedes my expectation. We stayed here for 2 nights. The owner is one of the nicest people we've met in Japan. He picked us up from Hakuba Station and drove us to Hakuba 47 the next day. He even taught us how to ski since it was our first time. We rented all the skiing gear from him and got lift passes for half the price! It was worth it and it saved us a lot of money. The breakfast was sublime!!! It was the best breakfast we ever had in Japan <3 Each dish had different flavors and all the ingredients were fresh. It was so delicious. I cannot recommend this place enough. I promise you, you won't regret it. You will be treated like royalty. TIPS: 1. You may call the hotel to schedule a pick-up from the telephone booth at Hakuba Station. The owner will not pick you up if you arrive 6pm onwards. Dial 02 + the hotel's phone number. Do not include the country code. 2. Most restaurants around the area are only open during the Winter Season. The nearest 7-11 is a 20-minute walk away from the hotel. If you want to eat dinner, you must inform the owner one day in advance. Enjoy!!!

Reviewed April 23, 2019

See room deals

9.6
Exceptional
Kelvin from Malaysia
Couple
Standard With Bathroom
Stayed 2 nights in December 2018

Super Host with Great Hospitality”

The Pension is beautiful and is well maintained. The room is spacious, as we booked a room with attached bathroom. It is about 10-12 mins walk from Kamishiro train station. Quite challenging to walk around if you have big luggage. But the owner is super nice, he picked us up from the train station. Not only that, he fetched us to the Goryu Ski Resort, to dinner place, and to Hakuba Station after we checked out from the Pension on the last day. The owner speaks decent English, no problem in communicating. For breakfast you may need to inform the owner in advance and need to pay additional, but no regret as the breakfast is great! You may get discount day pass from the owner too. Overall, highly recommended if you would like to stay in a peaceful area. By the way, there's a small restaurant near the Pension called "Pizzakaya", they served very good western dinner, recommend to try it!

Reviewed December 30, 2018

See room deals

9.2
Exceptional
Syazwan from Malaysia
Family with young children
Standard With Bathroom
Stayed 2 nights in January 2020

Super nice cottage with nice owner”

Great services by the owner. He run the place with his wife and the place is very well kept and cleaned. We stay for 2 nights in a room with a private bathroom as we travel with young kids and the room was spacious. Hakuba Goryu ski is just walking distance from the lodge and a convenience store is a bit further about 1.1km. However, it was a pleasant walk, with great views of snow mountains, I don't mind to walk at all! It was snowing the whole day when we stay and it was a pleasant and beautiful stay. There's few restaurant and bars around the lodge but there is no halal-friendly place around the area so muslim travelers may need to pack up some food or just eat seafood and takoyaki.

Reviewed January 25, 2020

See room deals

10.0
Exceptional
Wenjing from China
Couple
Standard with Shared Bathroom
Stayed 2 nights in December 2018

Exceptional”

Staffs are so nice. You could find them anytime for any inquiry. Very Quite place with beautiful nearby, close to Hakuba Goryu and could take shuttle to Hakuba 47 also. They could also pick u or send u to JR station. Would recommend it for sure.

Reviewed January 04, 2019

See room deals

10.0
Exceptional
Norfiza from Malaysia
Family with young children
Standard with Shared Bathroom
Stayed 2 nights in February 2019

Friendly/helpful owner ”

We choose this bnb due to its strategic location, (700 meter to Hakuba Goryu Ski Resort). The owner was kind enough to fetch us from Kamishiro station to this bnb . Definitely will comeback.

Reviewed March 05, 2019

See room deals

10.0
Exceptional
Michael from China
Solo traveler
Standard with Shared Bathroom
Stayed 4 nights in December 2018

Highly recommended”

1/ Location is everything. Pension Chauchau is close to Escal Plaza, which is major entrance of Goryu and like the base camp of skiing in Goryu and 47. This is also where you have all the shuttle buses including paid buses Line HV-3 heading to other ski areas and free buses circling around the Goryu area. 2/ easy access to Goryu. Walk 500m uphills to Escal Plaza or walk 30m to St Marute bus stop to take the free shuttle bus to Escal Plaza (every 30mins). 3/ Host Hitoshi San is very helpful and resourceful. Pick-up arrangement, discounted ski ticket, discounted onsen ticket (白馬龍神温泉) all add extra value for money. I had a very good time here.

Reviewed January 02, 2019

See room deals

9.7
Exceptional
choi from Hong Kong SAR, China
Solo traveler
Stayed 3 nights in January 2015

A comfortable place to stay”

Apart from pick up service, the owner always offers to drive you to places that's new to me, eg. ski resort, dinner places, hot spring. Breakfast is wonderful and delicious. The place is very clean.

I would surely stay at here again if I go skiing at Hakuba Goryu.

Reviewed January 25, 2015

See room deals

9.6
Exceptional
John from Philippines
Solo traveler
Standard with Shared Bathroom
Stayed 1 night in February 2020

Nice location and uncrowded area. European style inns in the area”

Nice location, near the Hakuba ski resort and train station

Reviewed April 23, 2020

See room deals

10.0
Exceptional
Neo from Singapore
Family with young children
Standard with Shared Bathroom
Stayed 3 nights in December 2016

Warm & Hospitable Pension”

Convenient location near Kamishiro Train Station. The couple who runs the place exude warm and are very hospitable. We took the Snow Shuttle from Narita Airport; and between the people who run the Shuttle service and the hotel, we were picked up on arrival at Kamishiro without us having to even ask. Breakfast and dinner were great. The hotel owner does all the pick up services after our outings; this is much welcome in the cold weather.

Reviewed December 29, 2016

See room deals

ペンションちゃうちゃうにご宿泊いただきありがとうございました。また大変ありがたいメッセージをいただきスタッフ一同心より感謝しております。また機会がありましtら是非お越しください。ありがとうございます。

Responded July 16, 2017
Pension Chau Chau
8.8
Excellent
Jeffrey from Singapore
Solo traveler
Standard with Shared Bathroom
Stayed 1 night in February 2019

Everything is perfect BUT”

The place is very cosy, clean and comfy. The only thing that is off is the toilet smell, though it’s clean - the smell is close to intolerable.

Reviewed February 09, 2019

See room deals

8.0
Excellent
Philip from Japan
Family with young children
Standard with Shared Bathroom
Stayed 1 night in January 2019

I recommend this hotel!”

It was a very comfortable stay and a delicious breakfast. The staff were friendly and they even gave us hot water on our way home for my toddler’s formula milk. There’s a big open space beside the hotel and the kids really enjoyed playing snow fight and made snowman. It was like an exclusive snow playground for them hahaha...

Reviewed January 09, 2019

See room deals

9.6
Exceptional
Alex from Canada
Solo traveler
Standard With Bathroom
Stayed 2 nights in January 2020

Fantastic value for the money.”

Really nice couple running the inn. It's a bit dated but everything is clean. Wi-Fi is weak depending on where you are within the facility but manageable. If you can, go for the breakfast; it's affordable and surprisingly well made. You can tell that whoever made it is a natural cook. Would definitely stay here again.

Reviewed January 27, 2020

See room deals

8.4
Excellent
richard from Australia
Group
Standard with Shared Bathroom
Stayed 5 nights in January 2019

Excellent”

10 min walk from Goryu plaza was ideal, Chauchau is basic but has everything you need, heated dunny seats and a hot tub made it special

Reviewed January 29, 2019

See room deals

9.2
Exceptional
Emily from Canada
Couple
Standard with Shared Bathroom
Stayed 3 nights in February 2019

Authentic Japanese experience”

Great accommodation, extremely friendly and helpful staff. Location is a bit far from the main and norther hills, however the shuttle buses are decent. If you are only skiing Goryu and 47 it is a great location. Lots of good restaurants within walking distance and delicious breakfast cooked by host at the lodge.

Reviewed February 19, 2019

See room deals

9.2
Exceptional
Peter from Australia
Solo traveler
Standard with Shared Bathroom
Stayed 3 nights in March 2018

Exceptional”

Great service and very close. So friendly the staff were. Arigatou!!

Reviewed March 29, 2018

See room deals

10.0
Exceptional
nathaniel from United States
Solo traveler
Standard with Shared Bathroom
Stayed 2 nights in December 2020

Everything you need.”

Lovely hosts, comfortable room, good bath, good breakfast, good coffee, beautiful atmosphere.

Reviewed December 15, 2020

See room deals

10.0
Exceptional
Lyndal from Australia
Couple
Stayed 2 nights in February 2018

Super friendly staff, amazing breaky and great location!”

Wish we had stayed longer! Thanks for a great stay!

Reviewed February 17, 2018

See room deals

10.0
Exceptional
Pablo from Japan
Family with young children
Standard With Bathroom
Stayed 2 nights in December 2020

Amazing place!”

Beautiful hotel with very kind owners. I recommend and will be back!

Reviewed December 29, 2020

See room deals

123
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss