Pension Chau Chau

Pension Chau Chau

Hakubano-mori, Kamishiro, Hakuba-mura, Kita-Azumi-gun, Hakuba, Hakuba, Japan, 399-9211
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Standard with Shared Bathroom Pension Chau Chau
Standard with Shared Bathroom
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    Interior view Pension Chau Chau
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     Pension Chau Chau

    Guest reviews

    9.0
    Exceptional
    /10
    (51 reviews)See what guests said
    10.0
    Exceptional

    "Staffs are so nice."

    Wenjing

    -

    January 4, 2019

    9.7
    Exceptional service
    Recommended by 95% of guests

    Property highlights

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Air conditioning

    Excellent
    Location
    8.9
    See map
    Excellent location
    Value for money8.9
    Location rating8.9
    Select your room
    9.4
    Exceptional
    Room comfort & quality
    Standard with Shared Bathroom
    Standard with Shared Bathroom
    ...
    • Room size: 12 m²/129 ft²
    • Nature view
    • 2 single beds
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    Standard With Bathroom
    Standard With Bathroom
    ...
    • Room size: 16 m²/172 ft²
    • Nature view
    • 2 single beds
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    Standard Triple - Non-Smoking
    Standard Triple - Non-Smoking
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
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    Standard Twin - Non-Smoking
    Standard Twin - Non-Smoking
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
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    Standard Triple - Non-Smoking
    Standard Triple - Non-Smoking
    ...
    • Non-smoking
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    Standard Twin - Non-Smoking
    Standard Twin - Non-Smoking
    ...
    • Non-smoking
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    Quad Room
    Quad Room
    ...
    • Non-smoking
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    Standard 4 Beds - Non-Smoking
    Standard 4 Beds - Non-Smoking
    ...
    • Non-smoking
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    Standard Triple Room
    Standard Triple Room
    ...
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      Standard Twin Room
      Standard Twin Room
      ...
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        What people love about the property

        • 9.2
          Exceptional

          "Great service and very close."

          Peter

          |

          March 29, 2018

        • 10.0
          Exceptional

          "Very Quite place with beautiful nearby, close to Hakuba Goryu and could take shuttle to Hakuba 47 also."

          Wenjing

          |

          January 4, 2019

        • 9.6
          Exceptional

          "The Pension is beautiful and is well maintained."

          Kelvin

          |

          December 30, 2018

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        More about Pension Chau Chau

        More about Pension Chau Chau

        10.0
        Exceptional

        "Convenient location near Kamishiro Train Station."

        Neo

        |

        December 29, 2016

        An overview

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        What they offer

        8.0
        Very good

        "It was a very comfortable stay and a delicious breakfast."

        Philip A.

        |

        January 9, 2019

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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (51)Booking.com Reviews (37)
        9.0
        /
        10
        Exceptional
        Cleanliness9.0
        Facilities8.3
        Location8.9
        Room comfort and quality9.4
        Service9.7
        Value for money8.9
        Provided by verified guests of Agoda
        All languages
        All guests (51)
        All room types
        Showing 28 verified guest comments
        12
        10.0
        Exceptional
        Norfiza from Malaysia
        Family with young children
        Standard with Shared Bathroom
        Stayed 2 nights in February 2019
        Friendly/helpful owner ”
        We choose this bnb due to its strategic location, (700 meter to Hakuba Goryu Ski Resort). The owner was kind enough to fetch us from Kamishiro station to this bnb . Definitely will comeback.
        Reviewed March 05, 2019
        9.2
        Exceptional
        Emily from Canada
        Couple
        Standard with Shared Bathroom
        Stayed 3 nights in February 2019
        Authentic Japanese experience”
        Great accommodation, extremely friendly and helpful staff. Location is a bit far from the main and norther hills, however the shuttle buses are decent. If you are only skiing Goryu and 47 it is a great location. Lots of good restaurants within walking distance and delicious breakfast cooked by host at the lodge.
        Reviewed February 19, 2019
        8.8
        Excellent
        Jeffrey from Singapore
        Solo traveler
        Standard with Shared Bathroom
        Stayed 1 night in February 2019
        Everything is perfect BUT”
        The place is very cosy, clean and comfy. The only thing that is off is the toilet smell, though it’s clean - the smell is close to intolerable.
        Reviewed February 09, 2019
        8.4
        Excellent
        richard from Australia
        Group
        Standard with Shared Bathroom
        Stayed 5 nights in January 2019
        Excellent”
        10 min walk from Goryu plaza was ideal, Chauchau is basic but has everything you need, heated dunny seats and a hot tub made it special
        Reviewed January 29, 2019
        9.2
        Exceptional
        Rogelio
        Family with young children
        Standard with Shared Bathroom
        Stayed 1 night in January 2019
        The place is great, the staff are friendly.”
        When we arrived at Escal Plaza around 8 AM the parking near the building was full. We tried to call Pension Chau chau if we can park our car even if the check-in time is 3pm, the let us use there parking area. A minute walk from Pension Chau chau we rode a shuttle bus bound for Escal Plaza. The breakfast is also good and healthy. There is a baseball ground beside and the kids play with the untouched and accumulated snow. There ski and snowboard rental fee is very low, also they have 1 day pass for lift/gondola for only 3,000 yen which normally cost 5,000 yen at Escal plaza.
        Reviewed January 09, 2019
        8.0
        Excellent
        Philip from Japan
        Family with young children
        Standard with Shared Bathroom
        Stayed 1 night in January 2019
        I recommend this hotel!”
        It was a very comfortable stay and a delicious breakfast. The staff were friendly and they even gave us hot water on our way home for my toddler’s formula milk. There’s a big open space beside the hotel and the kids really enjoyed playing snow fight and made snowman. It was like an exclusive snow playground for them hahaha...
        Reviewed January 09, 2019
        10.0
        Exceptional
        Wenjing from China
        Couple
        Standard with Shared Bathroom
        Stayed 2 nights in December 2018
        Exceptional”
        Staffs are so nice. You could find them anytime for any inquiry. Very Quite place with beautiful nearby, close to Hakuba Goryu and could take shuttle to Hakuba 47 also. They could also pick u or send u to JR station. Would recommend it for sure.
        Reviewed January 04, 2019
        10.0
        Exceptional
        Michael from China
        Solo traveler
        Standard with Shared Bathroom
        Stayed 4 nights in December 2018
        Highly recommended”
        1/ Location is everything. Pension Chauchau is close to Escal Plaza, which is major entrance of Goryu and like the base camp of skiing in Goryu and 47. This is also where you have all the shuttle buses including paid buses Line HV-3 heading to other ski areas and free buses circling around the Goryu area. 2/ easy access to Goryu. Walk 500m uphills to Escal Plaza or walk 30m to St Marute bus stop to take the free shuttle bus to Escal Plaza (every 30mins). 3/ Host Hitoshi San is very helpful and resourceful. Pick-up arrangement, discounted ski ticket, discounted onsen ticket (白馬龍神温泉) all add extra value for money. I had a very good time here.
        Reviewed January 02, 2019
        9.6
        Exceptional
        Kelvin from Malaysia
        Couple
        Standard With Bathroom
        Stayed 2 nights in December 2018
        Super Host with Great Hospitality”
        The Pension is beautiful and is well maintained. The room is spacious, as we booked a room with attached bathroom. It is about 10-12 mins walk from Kamishiro train station. Quite challenging to walk around if you have big luggage. But the owner is super nice, he picked us up from the train station. Not only that, he fetched us to the Goryu Ski Resort, to dinner place, and to Hakuba Station after we checked out from the Pension on the last day. The owner speaks decent English, no problem in communicating. For breakfast you may need to inform the owner in advance and need to pay additional, but no regret as the breakfast is great! You may get discount day pass from the owner too. Overall, highly recommended if you would like to stay in a peaceful area. By the way, there's a small restaurant near the Pension called "Pizzakaya", they served very good western dinner, recommend to try it!
        Reviewed December 30, 2018
        10.0
        Exceptional
        Melissa from United States
        Couple
        Standard With Bathroom
        Stayed 2 nights in December 2018
        Impeccable. ”
        The owners go above and beyond your expectations. They are available for any request. They will shuttle you to the mountains and cook you delicious meals. Goryu Ski resort is 5 minutes away. What more could you want?!
        Reviewed December 17, 2018
        9.2
        Exceptional
        Peter from Australia
        Solo traveler
        Standard with Shared Bathroom
        Stayed 3 nights in March 2018
        Exceptional”
        Great service and very close. So friendly the staff were. Arigatou!!
        Reviewed March 29, 2018
        10.0
        Exceptional
        Lyndal from Australia
        Couple
        Standard Twin Room
        Stayed 2 nights in February 2018
        Super friendly staff, amazing breaky and great location!”
        Wish we had stayed longer! Thanks for a great stay!
        Reviewed February 17, 2018
        10.0
        Exceptional
        Neo from Singapore
        Family with young children
        Standard with Shared Bathroom
        Stayed 3 nights in December 2016
        Warm & Hospitable Pension”
        Convenient location near Kamishiro Train Station. The couple who runs the place exude warm and are very hospitable. We took the Snow Shuttle from Narita Airport; and between the people who run the Shuttle service and the hotel, we were picked up on arrival at Kamishiro without us having to even ask. Breakfast and dinner were great. The hotel owner does all the pick up services after our outings; this is much welcome in the cold weather.
        Reviewed December 29, 2016
        ペンションちゃうちゃうにご宿泊いただきありがとうございました。また大変ありがたいメッセージをいただきスタッフ一同心より感謝しております。また機会がありましtら是非お越しください。ありがとうございます。
        Responded July 16, 2017
        Pension Chau Chau
        10.0
        Exceptional
        JIANFEI from China
        Solo traveler
        Standard with Shared Bathroom
        Stayed 3 nights in January 2016
        High recommendation ”
        Very good service
        Reviewed January 26, 2016
        ご宿泊いただきありがとうございました。今度はアルプスいろいろ楽しめるリゾートをご案内できたらなと思います。いつかまたお会いできることを楽しみにしています。
        Responded July 16, 2017
        Pension Chau Chau
        9.3
        Exceptional
        Ryan from United Kingdom
        Solo traveler
        Standard With Bathroom
        Stayed 3 nights in December 2015
        Excellent stay”
        Guest house owners were extraordinarily helpful. Rooms warm and cosy. Lift to the gondola every morning
        Reviewed December 24, 2015
        10.0
        Exceptional
        Tiffany from Australia
        Couple
        Standard With Bathroom
        Stayed 5 nights in January 2015
        Best holiday :)”
        location, service & price
        Perfect
        Reviewed February 08, 2015
        9.7
        Exceptional
        choi from Hong Kong
        Solo traveler
        Standard With Bathroom
        Stayed 3 nights in January 2015
        A comfortable place to stay”
        Apart from pick up service, the owner always offers to drive you to places that's new to me, eg. ski resort, dinner places, hot spring. Breakfast is wonderful and delicious. The place is very clean.
        I would surely stay at here again if I go skiing at Hakuba Goryu.
        Reviewed January 25, 2015
        9.7
        Exceptional
        choi from Hong Kong
        Solo traveler
        Standard with Shared Bathroom
        Stayed 1 night in January 2015
        warm and nice place to stay”
        Very nice and warm owners. Always prepared to serve you. 10 minutes' walk to Goryu Ski resort and Escal Plaza.
        Will stay again if ski at Goryu.
        Reviewed January 23, 2015
        9.6
        Exceptional
        MAKI from Japan
        Group
        Standard with Shared Bathroom
        Stayed 4 nights in December 2018
        白馬に来る際はまた是非利用したいです”
        ご主人も従業員の方も親切で気さくな方でとてもお世話になりました ゲレンデまでのバスの時刻を何度か間違えたのですが、その度に『送りましょうか?』と声をかけてくださり本当に助かりました 朝食は毎朝手作りのパンが出てきて本当に美味しかったですし、夕食も手作りのコース料理で本当に美味しかったです チェックインの日は早朝に到着したので、チェックインまでにかなりの時間があり、荷物を置いて待機出来る部屋へ案内してくださいました。テレビも設置されておりソファで寝ることも出来るのでとても有り難かったです。 施設はレトロで可愛らしく、良い雰囲気でした。歩いて10分くらいのところに龍神温泉という天然温泉施設がありますが、ペンションのお風呂も天然温泉なのでどちらも入り楽しみました 値段の割にサービス満載の良い宿でした また白馬に行く際は利用したいです
        Reviewed January 02, 2019
        4.8
        satomi from Japan
        Couple
        Standard with Shared Bathroom
        Stayed 1 night in August 2018
        がっかりしました”
        のこり3部屋とあったので申し込みましたが お部屋は「唯一の1階」(他は全て二階)しかも1階のトイレの裏側だった 部屋の中にはユニットバスがあるが鍵が掛かっており 使用したい場合は「一人800円」と書いてありました 風呂トイレ無しの部屋と言う事で申し込みましたが 今まで色んな宿に停まりましたがこんな事は始めて 商売なんでしょうがすごく馬鹿にされてる感じです 二階はエアコンがあるがエアコンがない(エアコンも有料オプションなんでしょうか?) 夜に雨が降りましたが窓をしめるとエアコンがなく最悪 しかも屋根からの雨水がおちるあたりに大きなゴミ?があり 雨しずくが当たるとカンカン音を出してうるさい 外回りも掃除して欲しかった。 予約サイトのイメージからは程遠くがっかりしました。
        Reviewed August 17, 2018
        12
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        Pension Chau Chau
        |Exceptional 9.0
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        • Excellent location