"Staffs are so nice."
January 4, 2019
Free Wi-Fi in all rooms!
|Value for money||8.9|
"Great service and very close."
March 29, 2018
"Very Quite place with beautiful nearby, close to Hakuba Goryu and could take shuttle to Hakuba 47 also."
January 4, 2019
"By the way, there's a small restaurant near the Pension called "Pizzakaya", they served very good western dinner, recommend to try it!"
December 30, 2018
"Convenient location near Kamishiro Train Station."
December 29, 2016
Offering quality accommodations in the sports, skiing district of Nagano, Pension Chau Chau is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Hakubagoryu Takayama Botanical Garden Escal Plaza, Hakuba Goryu Ski Resort, Hakuba47 Winter Sports Park are just some of the attractions available to visitors.
At Pension Chau Chau, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, Wi-Fi in public areas, car park, family room, restaurant.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, heating. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as hot tub, sauna, skiing, massage, tennis courts. Pension Chau Chau is a smart choice for travelers to Nagano, offering a relaxed and hassle-free stay every time.
"It was a very comfortable stay and a delicious breakfast."
January 9, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
A Slice of Heaven in the Japanese Alps”
This hotel exceedes my expectation. We stayed here for 2 nights. The owner is one of the nicest people we've met in Japan. He picked us up from Hakuba Station and drove us to Hakuba 47 the next day. He even taught us how to ski since it was our first time. We rented all the skiing gear from him and got lift passes for half the price! It was worth it and it saved us a lot of money. The breakfast was sublime!!! It was the best breakfast we ever had in Japan <3 Each dish had different flavors and all the ingredients were fresh. It was so delicious. I cannot recommend this place enough. I promise you, you won't regret it. You will be treated like royalty. TIPS: 1. You may call the hotel to schedule a pick-up from the telephone booth at Hakuba Station. The owner will not pick you up if you arrive 6pm onwards. Dial 02 + the hotel's phone number. Do not include the country code. 2. Most restaurants around the area are only open during the Winter Season. The nearest 7-11 is a 20-minute walk away from the hotel. If you want to eat dinner, you must inform the owner one day in advance. Enjoy!!!
Friendly/helpful owner ”
We choose this bnb due to its strategic location, (700 meter to Hakuba Goryu Ski Resort). The owner was kind enough to fetch us from Kamishiro station to this bnb . Definitely will comeback.
Authentic Japanese experience”
Great accommodation, extremely friendly and helpful staff. Location is a bit far from the main and norther hills, however the shuttle buses are decent. If you are only skiing Goryu and 47 it is a great location. Lots of good restaurants within walking distance and delicious breakfast cooked by host at the lodge.
Everything is perfect BUT”
The place is very cosy, clean and comfy. The only thing that is off is the toilet smell, though it’s clean - the smell is close to intolerable.
10 min walk from Goryu plaza was ideal, Chauchau is basic but has everything you need, heated dunny seats and a hot tub made it special
The place is great, the staff are friendly.”
When we arrived at Escal Plaza around 8 AM the parking near the building was full. We tried to call Pension Chau chau if we can park our car even if the check-in time is 3pm, the let us use there parking area. A minute walk from Pension Chau chau we rode a shuttle bus bound for Escal Plaza. The breakfast is also good and healthy. There is a baseball ground beside and the kids play with the untouched and accumulated snow. There ski and snowboard rental fee is very low, also they have 1 day pass for lift/gondola for only 3,000 yen which normally cost 5,000 yen at Escal plaza.
I recommend this hotel!”
It was a very comfortable stay and a delicious breakfast. The staff were friendly and they even gave us hot water on our way home for my toddler’s formula milk. There’s a big open space beside the hotel and the kids really enjoyed playing snow fight and made snowman. It was like an exclusive snow playground for them hahaha...
Staffs are so nice. You could find them anytime for any inquiry. Very Quite place with beautiful nearby, close to Hakuba Goryu and could take shuttle to Hakuba 47 also. They could also pick u or send u to JR station. Would recommend it for sure.
1/ Location is everything. Pension Chauchau is close to Escal Plaza, which is major entrance of Goryu and like the base camp of skiing in Goryu and 47. This is also where you have all the shuttle buses including paid buses Line HV-3 heading to other ski areas and free buses circling around the Goryu area. 2/ easy access to Goryu. Walk 500m uphills to Escal Plaza or walk 30m to St Marute bus stop to take the free shuttle bus to Escal Plaza (every 30mins). 3/ Host Hitoshi San is very helpful and resourceful. Pick-up arrangement, discounted ski ticket, discounted onsen ticket (白馬龍神温泉) all add extra value for money. I had a very good time here.
Super Host with Great Hospitality”
The Pension is beautiful and is well maintained. The room is spacious, as we booked a room with attached bathroom. It is about 10-12 mins walk from Kamishiro train station. Quite challenging to walk around if you have big luggage. But the owner is super nice, he picked us up from the train station. Not only that, he fetched us to the Goryu Ski Resort, to dinner place, and to Hakuba Station after we checked out from the Pension on the last day. The owner speaks decent English, no problem in communicating. For breakfast you may need to inform the owner in advance and need to pay additional, but no regret as the breakfast is great! You may get discount day pass from the owner too. Overall, highly recommended if you would like to stay in a peaceful area. By the way, there's a small restaurant near the Pension called "Pizzakaya", they served very good western dinner, recommend to try it!
The owners go above and beyond your expectations. They are available for any request. They will shuttle you to the mountains and cook you delicious meals. Goryu Ski resort is 5 minutes away. What more could you want?!
Great service and very close. So friendly the staff were. Arigatou!!
Super friendly staff, amazing breaky and great location!”
Wish we had stayed longer! Thanks for a great stay!
Warm & Hospitable Pension”
Convenient location near Kamishiro Train Station. The couple who runs the place exude warm and are very hospitable. We took the Snow Shuttle from Narita Airport; and between the people who run the Shuttle service and the hotel, we were picked up on arrival at Kamishiro without us having to even ask. Breakfast and dinner were great. The hotel owner does all the pick up services after our outings; this is much welcome in the cold weather.
High recommendation ”
Very good service
Best holiday :)”
A comfortable place to stay”
I would surely stay at here again if I go skiing at Hakuba Goryu.
warm and nice place to stay”
Will stay again if ski at Goryu.
ご主人も従業員の方も親切で気さくな方でとてもお世話になりました ゲレンデまでのバスの時刻を何度か間違えたのですが、その度に『送りましょうか?』と声をかけてくださり本当に助かりました 朝食は毎朝手作りのパンが出てきて本当に美味しかったですし、夕食も手作りのコース料理で本当に美味しかったです チェックインの日は早朝に到着したので、チェックインまでにかなりの時間があり、荷物を置いて待機出来る部屋へ案内してくださいました。テレビも設置されておりソファで寝ることも出来るのでとても有り難かったです。 施設はレトロで可愛らしく、良い雰囲気でした。歩いて10分くらいのところに龍神温泉という天然温泉施設がありますが、ペンションのお風呂も天然温泉なのでどちらも入り楽しみました 値段の割にサービス満載の良い宿でした また白馬に行く際は利用したいです
Pension Chau Chau