Pension Marionette
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8.8
Excellent
/10
(116 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location
Parking
FREE
  • Hakuba Happoone Ski Resort1.41 km
  • Hakuba Goryu Ski Resort3.05 km
  • 3-star Guesthouse/bed and breakfast
    Free Wi-Fi

    Pension Marionette

    3020-645 Hakuba-mura, Kitaazumi-gun, Hakuba, Hakuba, Japan, 399-9301 - See map
    "I will definitely go back there to stay next year when I am planning my snowboarding holiday."
    Wing C. - January 19, 2016
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent service
    8.7 rating for service
    Excellent facilities on premise
    8.1 facilities on premise
    Excellent comfort
    8.0 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Hot spring bath

    • Air conditioning

    • Fishing

    • Skiing

    Value for money8.3
    Location rating8.4

    Rooms available at Pension Marionette

    8.0
    Very good
    Room comfort & quality
    Maisonette
    Maisonette
    ...
    • Room size: 19 m²/205 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Loft Family Room
    Loft Family Room
    ...
    • Room size: 29 m²/312 ft²
    • Nature view
    • 3 single beds and 2 futons
    Enter dates to see prices
    Quadruple Room with Balcony
    Quadruple Room with Balcony
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 4 single beds
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    Triple Room with Loft
    Triple Room with Loft
    ...
    • Room size: 19 m²/205 ft²
    • Shared bathroom
    • 3 single beds
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    Other
    Other
    ...
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      TRIPLE ROOM FOR NON-SMOKERS
      TRIPLE ROOM FOR NON-SMOKERS
      ...
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        Other
        Other
        ...
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          Run of House
          Run of House
          ...
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            Triple Room - Loft
            Triple Room - Loft
            ...
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              LOFT 2 BEDS
              LOFT 2 BEDS
              ...
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                Property ranking|Compared to 920 Hakuba properties
                See all rankings
                Room comfort score
                8.0/10
                Value for money score
                8.3/10
                Location score
                8.4/10
                Cleanliness score
                8.7/10
                Better than
                97
                %
                of Hakuba properties
                Better than
                96
                %
                of Hakuba properties
                Better than
                96
                %
                of Hakuba properties
                Better than
                96
                %
                of Hakuba properties
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                More about Pension Marionette

                More about Pension Marionette

                Description

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                Most talked about facilities

                Breakfast
                1 mention
                Internet
                1 mention
                Housekeeping
                1 mention

                What they offer

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                Food and dining

                Breakfast options

                Continental

                Restaurants on site

                Restaurant
                Cuisine:European
                Menu:Buffet

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Reviews of Pension Marionette from real guests

                Overall rating
                8.8
                Excellent
                From 116 reviews
                9.4Service
                9.0Cleanliness
                9.0Location
                Agoda Reviews (20)Booking.com Reviews (96)
                Rating via Agoda8.4
                /
                10
                Excellent
                Cleanliness8.7
                Facilities8.1
                Location8.4
                Room comfort and quality8.0
                Service8.7
                Value for money8.3
                High score for Hakuba
                Rating
                9+ Exceptional (4)
                8-9 Excellent (5)
                7-8 Very Good (3)
                6-7 Good (1)
                <6 Below Expectation (0)
                Time of the year
                Mar - May (0)
                Jun - Aug (0)
                Sep - Nov (0)
                Dec - Feb (13)
                All guests (20)
                All room types
                All languages
                Showing 13 verified guest comments
                7.2
                Very good
                CHONG from Malaysia
                Family with young children
                Loft Family Room
                Stayed 4 nights in December 2019

                I’m Echoland itself ”

                Overall fantastic m owner very friendly n helpful . Only problems was sharing bathrooms which really not convenient at all as long q just to take a bath if many people staying here .. should consider to have some room Attached with bathroom

                Reviewed December 30, 2019
                8.8
                Excellent
                Fei from Malaysia
                Family with young children
                Triple Room with Loft
                Stayed 1 night in December 2019

                Near to restaurant and bus stop”

                The location is in middle Echoland, thus near to restaurants, convenience store and shuttle bus stop at base camp to all ski resort.

                Reviewed December 23, 2019
                9.6
                Exceptional
                Poo from Malaysia
                Family with teens
                Loft Family Room
                Stayed 2 nights in December 2019

                Exceptional”

                Great owner. Good breakfast. Good location.

                Reviewed December 21, 2019
                9.2
                Exceptional
                estelle from Australia
                Couple
                Maisonette
                Stayed 5 nights in February 2016

                Comfortable and welcoming stay - will be back again soon ”

                Great place to stay - close to the shuttle bus station to catch the bus to all mountains - the staff were extremely lovely and the rooms were clean and cosy and Internet was fast and reliable - the owner picked us up from the station and dropped us off ! He was so nice and friendly and the breakfast and staff were so nice ! Definitely will stay here again in future :)

                Reviewed February 14, 2016
                8.7
                Excellent
                Wing from Hong Kong
                Solo traveler
                Maisonette
                Stayed 3 nights in January 2016

                A Nice, Homey Pension”

                Staff, location and value for money

                My stay at the Pension Marionette was great. I will definitely go back there to stay next year when I am planning my snowboarding holiday. The pension owner is very hospitable and makes me feel like being home. The Pension Marionette offers pick-up and drop-off services, which I like very much. Also, its staff are good, trying hard to help me even though they are not fluent in English.

                Reviewed January 19, 2016
                8.3
                Excellent
                Wayne from Australia
                Group
                Maisonette
                Stayed 14 nights in February 2015

                convenient location”

                location, cleanliness and staff

                Sidnt realize you had to book dinner with the booking but other than that it was great. They speak English and the owner is super friendly.

                Reviewed March 09, 2015
                7.0
                Very good
                Affandy from Malaysia
                Couple
                Maisonette
                Stayed 1 night in February 2015

                Feel like own home”

                location,bus station transfer,comfortable
                Reviewed February 07, 2015
                8.7
                Excellent
                Denyse from Malaysia
                Group
                Maisonette
                Stayed 3 nights in February 2014

                Cosy and homey”

                Food, decor and location

                Like most independently run hotels in the area, the hotel has less then 20 rooms. Two communal toilets and two communal showers. Everything is in excellent working order and extremely clean. Room: we had a room to fit us four girls. Three beds, a small round table and small tv on lower floor. There is a loft with two mattresses. The room had many windows and good lighting. Very very very cosy. No room service. No ensuite, sinks and mirror located on each floor. male toilet on first floor, female toilet on ground floor and shower on lower ground. There are v v few rooms. We only saw rooms on first floor. There appears to be an attic where the staff sleeps. Heating in room and hotel was excellent. Food: while there are many food options within minutes of the hotel the food in the hotel (comparable in price to outside but expensive compared to tokyo) we found the food to be excellent and most convenient after a hard days work (skiing). Location: the ski shuttle stop is a 5 min walk away. Ski rental shops are close by. The hotel is basically a three min walk away from the Main Street where all the shops are located. There is also a onsen located a 6 min walk away that closes at 9pm. Skiing: there are so so many ski slopes that the shuttle connects to - no point staying near the slopes as there are hardly any shops or nightlife after the slopes closes. Others: hotel has a van to pic up and drop off from bus station which is about a ten min drive. Overall: very very cosy winter chalet which can be recommended for families and groups. As for couples, bedding arrangements may not be conducive as they primarily have twin beds. Will definitely return.

                Reviewed March 05, 2014
                8.3
                Excellent
                haruhiko from Japan
                Family with teens
                Maisonette
                Stayed 2 nights in December 2011

                雪の中の白いペンション”

                オーナーの笑顔が良かったです。

                到着時にスタッフの紹介があれば尚良かったと思います。おそらくアルバイト学生だと思いますが、宿泊客なのかと思い戸惑いました。

                Reviewed February 05, 2012
                7.6
                Very good
                KAI from Taiwan
                Business traveler
                Maisonette
                Stayed 3 nights in February 2018

                好”

                冬天滑雪好地方,老闆給了我們一個有閣樓的超大房間,裡面可以住4人,但我們只有兩個,沒有電梯,搬行李要小心,浴室共用,離轉乘雪場巴士站很近,附近的雪具店都偏貴,晚上平價可以吃得餐廳不多。

                Reviewed September 09, 2018
                7.2
                Very good
                LANCHUN from Taiwan
                Family with teens
                Loft Family Room
                Stayed 2 nights in January 2018

                老闆英文溝通可,服務態度很好”

                老闆英文溝通沒問題,需要的詢問都很熱心幫忙,也可幫忙宅配行李,也可寄放行李,服務很好

                Reviewed February 10, 2018
                10.0
                Exceptional
                Elvira from Russia
                Couple
                Maisonette
                Stayed 3 nights in February 2017

                Отличное расположение”

                Близко остановка шатл бас, чисто уютно, очень хороший хозяин. Бесплатная услуга доставки с бас терминал в отель и обратно.

                Reviewed February 10, 2017
                10.0
                Exceptional
                hsiu-yu from Taiwan
                Family with teens
                Loft Family Room
                Stayed 3 nights in January 2020

                Exceptional”

                民宿主人很親切 笑臉迎人的 讓人很放鬆~共用的客廳很大很舒適 整體來說cp值很高

                Reviewed February 02, 2020
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                Pension Marionette
                |Excellent 8.4
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                • Excellent location
                • Hakuba Happoone Ski Resort