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pentahotel Hong Kong, Kowloon
pentahotel Hong Kong, Kowloon
pentahotel Hong Kong, Kowloon
pentahotel Hong Kong, Kowloon
pentahotel Hong Kong, Kowloon
pentahotel Hong Kong, Kowloon
pentahotel Hong Kong, Kowloon

Removed from saved list

8.2

Excellent

3,474 reviews

3,474 reviews

Housekeeping49
Fitness Centre5
Swimming Pool3
See map

7.2

Very good

Location rating score

Very good location
Popular landmarks
Nan Lian Garden 530 m
Tsim Sha Tsui East 5.2 km
Victoria Harbour 5.3 km
Hong Kong Skyline 5.8 km
Victoria Peak (The Peak) 8.9 km
Ocean Park Thrill Mountain 11.8 km
Hong Kong Disneyland 16.5 km
Ngong Ping 360 27.4 km
Lantau Island 27.7 km
Tian Tan Buddha (Big Buddha) 31.7 km
Nearby landmarks
Kai Tak East Playground 160 m
Kai Tak East Sports Centre 180 m
Consulate of Togo 220 m
Sam Chuk Street Lorry Park 240 m
New Tech Plaza 260 m
Rhythm Garden 290 m
Diamond Hill MTR Station 370 m
Shung Ling Street Playground 390 m
Plaza Hollywood 450 m
San Po Kong Plaza 460 m

pentahotel Hong Kong, Kowloon

19 Luk Hop Street , San Po Kong, Kowloon, Hong Kong SAR , Kowloon East, Hong Kong, Hong Kong SAR, China, 00852 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Kowloon East part of Hong Kong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

350 meters to public transportation

Check-in [24-hour]

500 meters to Nan Lian Garden

Free Wi-Fi in all rooms!

Currency exchange

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Swimming pool [outdoor]

Game room

Restaurants

Laundry service

This property is in high demand!

12 travelers have booked today.

Value for money8.3
Distance to city center8.6 km
Location rating7.2
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport29.1 km

Rooms available at pentahotel Hong Kong, Kowloon

Excellent
Room comfort & quality

8.4

Penta Standard King Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Penta PlayerPad King Suite
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Penta Plus Twin Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Penta PlayerPad Twin Suite
...
  • Room size: 44 m²/474 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Penta Plus King Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Penta Standard Twin Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Bed
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Penta Plus double Room
...
  • Room size: 22 m²/237 ft²
  • 1 queen bed
Enter dates to see prices
Standard Room with Extra Bed
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
PENTAPLUS KING ROOM
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at pentahotel Hong Kong, Kowloon?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to pentahotel Hong Kong, Kowloon?

For those who wish to drive their own cars, pentahotel Hong Kong, Kowloon has a car park that's close to the hotel. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange taxi service.

Is breakfast offered at pentahotel Hong Kong, Kowloon?

Start your mornings right, with the continental and buffet breakfast options offered at pentahotel Hong Kong, Kowloon. A selection of food types including western and halal breakfast options is available for guests. There's an additional charge of 132 HKD for adults and 121 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at pentahotel Hong Kong, Kowloon?

Pentahotel Hong Kong, Kowloon features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at pentahotel Hong Kong, Kowloon?

Your special occasion or event can be hosted at one of the 5 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at pentahotel Hong Kong, Kowloon. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at pentahotel Hong Kong, Kowloon?

On-site venues and convenient event services make pentahotel Hong Kong, Kowloon an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 115 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at pentahotel Hong Kong, Kowloon?

Pentahotel Hong Kong, Kowloon does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to pentahotel Hong Kong, Kowloon?

The closest train, metro, or bus station to pentahotel Hong Kong, Kowloon is Diamond Hill MTR Station, 360 m away.

What restaurants are nearby pentahotel Hong Kong, Kowloon?

Pentahotel Hong Kong, Kowloon’s neighborhood is Kowloon East which includes popular restaurants such as Dragon King Restaurant, Corner 90 and Daily Fresh.

What popular shopping places are close to pentahotel Hong Kong, Kowloon?

Pentahotel Hong Kong, Kowloon is located in Kowloon East area which features shopping places such as Telford Plaza, MegaBox and Amoy Plaza.

What are popular attractions near pentahotel Hong Kong, Kowloon?

Pentahotel Hong Kong, Kowloon’s location in the Kowloon East neighborhood makes it close to famous attractions including Nan Lian Garden, Chi Lin Nunnery and Kai Tak East Playground.

What popular beaches are close to pentahotel Hong Kong, Kowloon?

Pentahotel Hong Kong, Kowloon’s Kowloon East neighborhood also includes Clear Water Bay Beach.

What popular natural sightseeing spots are close to pentahotel Hong Kong, Kowloon?

Pentahotel Hong Kong, Kowloon’s nearby natural sights include Hammer Hill, Diamond Hill and Kowloon Peak located in the same Kowloon East area.

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See map

Explore the neighborhood

What people love about pentahotel Hong Kong, Kowloon

  • 8.8

    Excellent
    Cleanliness

    "Clean and comfortable to stay for 1 night"

    KA

    |

    July 4, 2022

  • 10

    Exceptional
    Cleanliness

    "Nice and clean big room."

    Wu

    |

    April 2, 2021

  • 10

    Exceptional

    "Nice hotel"

    KIT

    |

    February 20, 2021

Property ranking|Compared to 968 Hong Kong properties
See all rankings
Room comfort score
8.4/10
Value for money score
8.3/10
Cleanliness score
8.6/10
Service score
8.4/10
Better than
95
%
of Hong Kong properties
Better than
92
%
of Hong Kong properties
Better than
92
%
of Hong Kong properties
Better than
90
%
of Hong Kong properties
Overall rating:

8.2

Excellent
3,474 reviews
Cleanliness
8.6
Facilities
8.3
Location
7.2
Read all reviews >
What travelers say they love:
Above average, all good, reasonable price
Wai from Hong Kong SAR, China
Couple
More about pentahotel Hong Kong, Kowloon

More about pentahotel Hong Kong, Kowloon

pentahotel Hong Kong, Kowloon

Enjoy all that Hong Kong has to offer with a stay at pentahotel Hong Kong, Kowloon. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by pentahotel Hong Kong, Kowloon help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hong Kong is made even more convenient with the taxi and shuttle services available at the hotel.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the pentahotel Hong Kong, Kowloon.
For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at pentahotel Hong Kong, Kowloon. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at pentahotel Hong Kong, Kowloon are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at pentahotel Hong Kong, Kowloon. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
A day in will be as fun as a day out with ranges of recreational activities offered at pentahotel Hong Kong, Kowloon. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's games room and shared lounge and TV area.


Reasons to stay here

Compared to other accommodations in Hong Kong, facilities here are rated higher than 96% of them.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 95% of other accommodations in Hong Kong.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

46 mentions

Breakfast

16 mentions

Swimming Pool

14 mentions

Food & Dining

13 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Pool facilities
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Kids facilities
  • Kids meal
  • Kids safety features

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Accessible vanities
  • Adapted bath
  • Adapter
  • Air conditioning
  • Alarm clock
  • Audible alarm
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Complimentary tea
  • Concierge
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – LAN
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Reading light
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Self-closing door
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
Restaurants on site

eatstreet@pentalounge

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Pizzabar

  • Cuisine: Chinese, Local, Grill/BBQ
  • Menu: Buffet
Location
19 Luk Hop Street , San Po Kong, Kowloon, Hong Kong SAR , Kowloon East, Hong Kong, Hong Kong SAR, China, 00852
Very good
Location

7.2

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    29.1 km 34 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    51.7 km

Public transportation

  • Diamond Hill MTR Station
    370 m 12 min walk
  • Wong Tai Sin MTR Station
    620 m 16 min walk

Hospital or clinic

  • Robert Black Health Centre
    680 m

Shopping

  • Ladies Market
    3.7 km

Convenience store

  • Circle K
    600 m 4 min drive

Cash withdrawal

  • ATM
    190 m 2 min walk
What's nearby

Popular landmarks

  • Nan Lian Garden
    530 m
  • Tsim Sha Tsui East
    5.2 km
  • Victoria Harbour
    5.3 km
  • Hong Kong Skyline
    5.8 km
  • Victoria Peak (The Peak)
    8.9 km
  • Ocean Park Thrill Mountain
    11.8 km
  • Hong Kong Disneyland
    16.5 km
  • Ngong Ping 360
    27.4 km
  • Lantau Island
    27.7 km
  • Tian Tan Buddha (Big Buddha)
    31.7 km

Nearby landmarks

  • Kai Tak East Playground
    160 m
  • Kai Tak East Sports Centre
    180 m
  • Consulate of Togo
    220 m
  • Sam Chuk Street Lorry Park
    240 m
  • New Tech Plaza
    260 m
  • Rhythm Garden
    290 m
  • Diamond Hill MTR Station
    370 m
  • Shung Ling Street Playground
    390 m
  • Plaza Hollywood
    450 m
  • San Po Kong Plaza
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 2 years of age will receive breakfast free of charge.
  • Children between 6-11 years old will be charged a children's rate for breakfast.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center8.6 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)132 HKD

The property

  • Local Tax ID/ Rental License0
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges0
  • Number of floors33
  • Number of restaurants2
  • Number of rooms 695
  • Room voltage220
  • Year property opened2013
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The seasonal outdoor swimming pool will be open from May to September every year

If any guest is found infected with the COVID-19 virus, the guest will be liable for the professional disinfection company’s disinfection fee of HKD2,000 net.

Reviews of pentahotel Hong Kong, Kowloon from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.6
Facilities8.3
Location7.2
Room comfort and quality8.4
Service8.4
Value for money8.3
High score for Hong Kong
Rating
9+ Exceptional (273)
8-9 Excellent (236)
7-8 Very Good (376)
6-7 Good (135)
<6 Below Expectation (110)
Time of the year
Mar - May (247)
Jun - Aug (262)
Sep - Nov (336)
Dec - Feb (285)
All guests (2,391)
All room types
All languages

Show reviews that mention 

Showing 1,130 verified guest comments
12345
10.0
Exceptional
Tsui from Hong Kong SAR, China
Couple
Penta Standard King Room
Stayed 1 night in July 2020

Wonderful all around ”

Lovely boutique hotel. Rooms are comfortable and smart designed. Dining area is minutes walk from the hotel. The front desk attendants are super pleasant and helpful. Will definitely come back!

Reviewed July 23, 2020

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Dear Tsui Thanks a million for your 5-star rating! It is wonderful to learn that you loved our hotel and fully enjoyed your stay with us. Our hotel interior features nostalgic Hong Kong style which aims to create a lively vibe for our guests. Your sweet compliments to our convenient location and friendly pentapeople are huge encourage for us. We will keep up the hard work to provide excellent service and homey enviornment for our guests. Please share your ‘pentastic’experience and stay with us again. We can’t wait to welcome you back to Pentahotel Hong Kong, Kowloon soon! With best regards Andy So Area General Manager

Responded July 27, 2020
pentahotel Hong Kong, Kowloon
10.0
Exceptional
Kristian from Denmark
Solo traveler
Penta Standard Twin Room
Stayed 3 nights in November 2019

Always a good stay”

This hotel is just value for money. Big rooms (HK) standard, comfortable bed, good locations, staffs are really cool, allowed early check inn, and upgraded me. Big thumbs up

Reviewed November 20, 2019

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Dear Kristian Thanks a million for your 5-star rating and continuous support to Pentahotel Hong Kong, Kowloon! How amazing it is to know that you had a perfect staycation and found us value for money. Your heartfelt endorsements about our cosy bed, convenient location and friendly associates are a huge encouragement for our team. Please share your ‘pentaexperience’ with your family and friends and visit us again. We can’t wait to greet you on your next trip to Hong Kong! With best regards Andy So Area General Manager

Responded December 03, 2019
pentahotel Hong Kong, Kowloon
10.0
Exceptional
Kapil from India
Business traveler
Penta Plus King Room
Stayed 2 nights in February 2019

Fabulous Property and Excellent Staff”

This would be one of the warmest properties to stay in Hong Kong. The staff is quite well groom and hospitable. The facilities in the property are excellent. For example, the gym is open 24/7. It also has multiple game rooms and workstations.

Reviewed February 18, 2019

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Dear Kapil, Million thanks for your wow-rating! How wonderful it is to learn that you had a perfect stay with us and were impressed with our warm hospitality. Your compliments to our facilities and service are very much appreciated. Do share your ‘pentaexperience’ with your family and friends and stay with us again. We can’t wait to greet you in the hotel soon! With best regards, Andy So Area General Manager

Responded February 21, 2019
pentahotel Hong Kong, Kowloon
10.0
Exceptional
wai from Hong Kong SAR, China
Couple
Penta Standard Twin Room
Stayed 1 night in October 2019

Reasonable price, cool hotel, nice pizza”

I think the price of this hotel is very reasonable. Also its a relatively new hotel, so the facilities and design is quite cool. They have reasonable price pizza delivered to your room too.

Reviewed November 13, 2019

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Dear Wai Thanks a million for your 5-star rating. It is wonderful to hear that you found us value for money. Our hotel interior design features nostalgic Hong Kong style which aims to create a lively vibe for our guests. Your compliments to our facilities and authentic homemade pizza are very much appreciated. Do share your ‘pentastic’ experience with you family and friend and stay with us again! We look forward to welcoming you again to Pentahotel Hong Kong, Kowloon! With best regards Andy So Area General Manager

Responded November 15, 2019
pentahotel Hong Kong, Kowloon
9.6
Exceptional
Ming from United States
Couple
Penta Standard King Room
Stayed 4 nights in June 2019

Great hotel ”

My first time staying at Penta and I will definitely come back The room is large with a superb comfortable king size bed and a large shower the A/C is great with summer weather The swimming pool is fantastic In room WiFi is great The staff is very professional informative helpful and friendly The location is good with lots of local eateries nearby MTR is about 15min walk I love this hotel

Reviewed June 18, 2019

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Dear Ming, Thanks very much for writing us a thorough comment! It is wonderful to hear that you were greatly satisfied with your recent stay. Your sweet endorsements about our facilities, WiFi, location and friendly pentapeople are very much appreciated. Please share your ‘pentastic’ stay with your family and friends and stay with us again! We can’t wait to welcome you again on your next trip to Hong Kong! With best regards, Andy So Area General Manager

Responded July 02, 2019
pentahotel Hong Kong, Kowloon
10.0
Exceptional
Hau
Couple
Penta Standard King Room
Stayed 1 night in November 2019

Clean and modern”

Definitely recommended if you like modern decor and a clean room. Bed is comfortable.

Reviewed November 23, 2019

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Dear Hau Thanks a million for your wow-rating and sweet words. It is brilliant to read that you had a perfect stay in Penta and were impressed with our cleanliness and cosy bed. Our hotel interior design features nostalgic Hong Kong style which aims to create a lively vibe for our guests. Do share your ‘pentamoment’ with your family and friends and visit us again. We look forward to greeting you soon! With best regards Andy So Area General Manager

Responded December 03, 2019
pentahotel Hong Kong, Kowloon
10.0
Exceptional
WAI from Hong Kong SAR, China
Couple
Penta Standard Twin Room
Stayed 1 night in January 2020

Excellent accommodation”

It is easily accessible. The staff is professional. The hotel room is nice. The bed is comfy to sleep.

Reviewed January 13, 2020

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Dear Wai Thank you so much for your wow-rating! How brilliant is it to learn that you had an enjoyable stay and found us convenient and cosy. Your sweet endorsements about our pentapeople and guestroom are huge encouragement for us. Do share your ‘pentastic’ experience with your family and friends. We hope to greet you back shortly! With best regards Andy So Area General Manager

Responded January 31, 2020
pentahotel Hong Kong, Kowloon
9.6
Exceptional
Chiu from Hong Kong SAR, China
Solo traveler
Penta Standard King Room
Stayed 3 nights in December 2019

Value for money and comfy”

The room is clean and tidy, spacious compare with same rate hotel in HK, a bit far away from MTR station but very convenience to go TST, Causeway Bay by mini bus Staff are great

Reviewed December 20, 2019

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Dear Chiu Thanks a lot for sharing your experience with us. We are glad to read that you were greatly satisfied with your stay and found us value for money. Your lovely compliments to our cleanliness, cosy room, location and attentive service are very much appreciated. Please share your ‘pentastic’ experience with your family and friends. We’d love to welcome you back soon! With best regards Andy So Area General Manager

Responded January 03, 2020
pentahotel Hong Kong, Kowloon
9.6
Exceptional
NG from Hong Kong SAR, China
Couple
Penta Plus King Room
Stayed 1 night in December 2019

Nice Deco”

Nice Hotel, Special Decoration, a little bit far from town, but can walk from mtr station. very clean and new rooms.

Reviewed December 24, 2019

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Dear NG Thanks very much for your amazing review. It is wonderful to read that you loved our hotel particularly our nostalgic interior design and cleanliness. Although we are a bit off from the city centre, we are easily connected with our complimentary daily shuttle service to K11 Art Mall (around 20 minutes) and our nearest MTR station (Diamond Hill) is approx. 8- min walking distance away. Please share your ‘pentaexperience’ and stay with us again. We look forward to welcoming you to Pentahotel Hong Kong, Kowloon! With best regards Andy So Area General Manager

Responded January 03, 2020
pentahotel Hong Kong, Kowloon
10.0
Exceptional
Wu from Hong Kong SAR, China
Couple
Penta Standard King Room
Stayed 1 night in January 2019

Very nice”

Nice and clean big room.

Reviewed April 02, 2021

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9.6
Exceptional
Foong from Singapore
Family with teens
Penta Standard Twin Room
Stayed 1 night in November 2019

Exemplary service rendered”

Ada from housekeeping upon knowing I have sustained feet abrasions due to ill fitted shoes, lent her bling bling sandals to me to attend a church wedding. After which I have managed to get another pair of shoes as directed by Ada, and attended the wedding dinner without further feet injury.

Reviewed November 25, 2019

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Dear Foong Thanks a million for your wow-rating and lovely words! It is brilliant to read that you had an exceptional stay with us. Your heartfelt endorsement about our attentive service extended by our housekeeping associate, Ada, has been well noted and shared with the department concerned. We will definitely keep up the hard work to provide excellent service and cosy environment for our guests. Do share your ‘pentastic’ experience with your family and friends and stay with us again. We’d love to greet you on your next trip to Hong Kong! With best regards Andy So Area General Manager

Responded December 03, 2019
pentahotel Hong Kong, Kowloon
9.6
Exceptional
Kathy from Hong Kong SAR, China
Couple
Penta Standard King Room
Stayed 1 night in November 2019

Cool, Chic and Quirky Hotel”

Love the designs of the hotel, they are modern, fun and humourous including all the signs and even toiletry brand is funny. It was nice and quiet, played a few pool games when chilling there too.

Reviewed December 06, 2019

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Dear Kathy Thanks very much for your wow-rating and sweet words. How amazing it is to read that you loved our hotel particularly our interior design and well-equipped facilities. Our hotel interior design features nostalgic Hong Kong style which aims to create a sense of lively vibe for our guests. Do share your 'pentastic' experience and chill with us in the games room during your stay next time! We'd love to welcome you again in Pentahotel Hong Kong, Kowloon! With best regards Andy So Area General Manager

Responded January 03, 2020
pentahotel Hong Kong, Kowloon
9.2
Exceptional
WAI from Hong Kong SAR, China
Couple
Penta Standard Twin Room
Stayed 1 night in November 2019

Wonderful accommodation”

The hotel room is nice and clean. The bed is huge but a bit soft. The pillows are too soft. The staff is generally friendly. There are game rooms and restaurants on the first floor which are great for visitors. The reception area is on the first floor which is a bit difficult to locate.

Reviewed November 10, 2019

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Dear Wai Thanks a lot for your heartfelt comment. It is lovely to read that you had a wonderful staycation in Penta, and were impressed with our cleanliness, cosy bed, attentive service and facilities. As a neighbourhood lifestyle brand, our reception is located at Pentalounge on 1/F which is one of our signature interior features. We will definitely strive for providing excellent service and cosy enviornment for our guests. Please share your ‘pentastic’ experience with your family and friends and stay with us again! We’d love to create another incredible experience for you soon! With best regards Andy So Area General Manager

Responded November 22, 2019
pentahotel Hong Kong, Kowloon
9.6
Exceptional
Hau
Couple
penta Standard Room
Stayed 1 night in July 2019

Excellent”

Room is comfortable with the right lighting. Gym is excellent and the common area is comfortable.

Reviewed July 31, 2019

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Dear Hau, Thanks a lot for your amazing rating and words! It is wonderful to learn that your recent stay in Penta was excellent. Your sweet endorsements about the cool vibes of our cosy guestroom and gym are very much appreciated. Do share your ‘pentastic’ moment and stay with us again! We look forward to welcoming you back! With best regards, Andy So Area General Manager

Responded August 07, 2019
pentahotel Hong Kong, Kowloon
10.0
Exceptional
Oi from Hong Kong SAR, China
Group
penta Standard Room
Stayed 1 night in September 2019

great!”

good location, near diamond hill mtr, very convenient.

Reviewed February 04, 2020

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Dear Ol Thank you so much for your wow-rating! It is amazing to read that you had a pleasant stay with us and found us convenient. We will definitely keep up the hard work to provide excellent service and cosy environment for our guests. Please share your ‘pentaexperience’ and visit us again. We’d love to greet you shortly! With best regards Andy So Area General Manager

Responded February 27, 2020
pentahotel Hong Kong, Kowloon
10.0
Exceptional
Jessica from Australia
Group
Penta Standard Twin Room
Stayed 4 nights in June 2019

Great Stay!”

Great facilities and rooms

Reviewed June 21, 2019

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Dear Jessica, Thanks a million for your wow-rating! We are thrilled to read that you had a ‘pentastic’ stay with us! Your sweet endorsements about our facilities and guestrooms are a huge encouragement for our team. We will continue providing excellent service and cosy environment for our guests! We can’t wait to create another incredible stay for you! With best regards, Andy So Area General Manager

Responded July 09, 2019
pentahotel Hong Kong, Kowloon
9.6
Exceptional
Cho
Couple
Penta Standard King Room
Stayed 1 night in September 2019

Nice and clean ”

Overall good, but the bed is so soft, my lower back is pain

Reviewed September 07, 2019

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Dear Cho Thanks very much for your lovely words. We are thrilled to hear that you were overall satisfied with your stay particularly our cleanliness and hygiene. Please rest assured that your valuable comment regarding our bed has been noted and shared with the department concerned and we will discuss how we can make improvement. Should you need any assistance during your stay, you are welcome to approach our guest services managers and we will be more than happy to assist you 24 hours a day. We’d love to greet you again! With best regards Andy So Area General Manager

Responded September 19, 2019
pentahotel Hong Kong, Kowloon
8.8
Excellent
Connie from Singapore
Solo traveler
Penta Standard Twin Room
Stayed 3 nights in March 2019

Modern Soacious room”

Location is little far from town but a good compromise for its big & spacious room. It’s a relatively new hotel with modern decor, it has a pool, gym, restaurant, pizza bar and games corner for children & teenagers. The hotel provides a shuttle service to TST thru out the day and 2 services to the nearest MTR. Diamond Hill MTR is just a 10 mins walk from the hotel, so are the Plaza Hollywood Mall, Chi Lin Nunnery and Nan Lian Gdn. The hotel is located in industrial park area but sufficient amenities for hotel guests- there are macDonald, eateries, bubble tea shop just around the corner. If you have enough of HK tourist spot visits, and wish to explore the suburbs, this is one fine option. The minibus station is located nearby. I took the minibus to Sai Kung Pier which is quite convenient.

Reviewed March 20, 2019

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Dear Caidrin, Thanks a lot for your honest review. We are thrilled to read that you had a great time in Penta and found our room cosy and comfy. Sometimes we do have quite a lot of tourists and travellers, please be assured that our pentapoeple will always strive to provide excellent service and comfy environment for our guests. In regard of your feedback about deposited luggage, we indeed have a baggage corner for guests’ luggage storage purpose. I will discuss with my team on how we can use your feedback to make improvement of our hotel service. Please approach our guest services managers should you have any questions, we will be delighted to assist you as always. We look forward to welcoming you to Penta soon! With best regards, Andy So Area General Manager

Responded March 29, 2019
pentahotel Hong Kong, Kowloon
9.2
Exceptional
dongqiang from China
Business traveler
Penta Standard Twin Room
Stayed 1 night in June 2019

Service is great. A Korean staff in the hotel had helped me a lot. thx for great service.”

some improvement points, bathroom light, bathroom shampoo quality

Reviewed July 15, 2019

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Dear Dongqiang, Thanks a lot for your lovely comment. We are delighted to read that our hotel service, especially our Korean front desk associate, impressed you. Your valuable comment regarding our bathroom lighting and amenities quality has been noted and shared with the department concerned. Please rest assured that we indeed provide LED-lighted make-up mirror upon our guests’ requests, do let us know if you need one during your stay next time and we will be more than happy to arrange for you. We’d love to greet you shortly! With best regards, Andy So Area General Manager

Responded August 01, 2019
pentahotel Hong Kong, Kowloon
8.8
Excellent
sze from Hong Kong SAR, China
Couple
Penta Plus King Room
Stayed 1 night in May 2019

Wonderful”

I love to stay in this hotel, it’s clean and new and quiet, and can order pizza from room service, 叉燒favour is recommended, it’s a nice experience , I would love to come back , just one little comment is that shampoo and body wash is too little (provided in a small container) for two ppl to use, especially for long hair girl...

Reviewed May 14, 2019

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Dear Sze, Thanks a lot for sharing your experience with us. We are thrilled to hear that you had a wonderful stay with us overall. Your lovely compliments to our cleanliness, neighbourhood and pizza are very much appreciated. Please rest assured that we provide extra amenity kit upon guest’s request, please let our housekeeping team know and we will be more than happy to arrange for you. Please share your ‘pentastic’ experience and stay with us again! We’d love to greet you soon! With best regards, Andy So Area General Manager

Responded June 14, 2019
pentahotel Hong Kong, Kowloon
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