pentahotel Ipswich
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Penta PLUS Room
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Location
Excellent
8.1
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Excellent
From 31 reviewsSee what guests said
8.1
  • Airport transfer

  • 410 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
8.2
Excellent
Room comfort & quality
Penta PLUS Room
...
  • City view
  • 22 m²/237 ft²
  • 1 double bed or 2 single be...
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Standard Room
...
  • City view
  • 22 m²/237 ft²
  • 1 double bed
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Twin
...
  • City view
  • 22 m²/237 ft²
  • 2 single beds
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Penta PlayerPad Room
...
  • River view
  • 22 m²/237 ft²
  • 1 double bed
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Children aged 7 - 12 staying in their parent's room receive 50% discount on food and beverages. Please note that parking is limited.

Real reviews from real guests

Agoda Reviews (31)Booking.com Reviews (2122)
8.1
Excellent
Filter by guest type:
Cleanliness8.4
Facilities8.2
Location8.1
Room comfort and quality8.2
Service8.1
Value for money8.0
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Showing 22 verified guest comments
123
9.2
kirk from United Kingdom
Couple
Standard Room
Stayed 1 night in April 2018
excellent hotel”
Enjoyed my stay at penta hotel was upgraded on check in, lovely clean big room I must say the staff where very helpful anything you needed they would help has a small gym also was very quiet at night would definitely stay again for the money was excellent.
Reviewed April 23, 2018
9.6
Andrew from United Kingdom
Couple
Standard Room
Stayed 1 night in December 2017
A break from the staple travelodge”
I am a frequent business traveller who uses the typical chain budget hotel, so staying at penta was a welcomed change. The rooms were much more aesthetically pleasing, although my wife did have trouble doing her makeup as the mirror is a full length and not near a table - judging by the few foundation stains on the carpet surrounding this, we deduced others had the same issue. Other than the aforementioned stains, the room was very clean ss was the rest of the hotel. Facilities were great, tea/coffee and free movies in the room (inc adult).The public spaces were excellent, with subdued lighting, Chesterfield chairs and sofas, candles creating a comfortable warm surrounding, free pool, games console and well-stocked bar all making the public area lively but not loud and silly. One thing I did find cringey was our parting welcome line of "have a pent-astic stay" - not necessary and devalued the check-in process which was otherwise a happy, easy experience with a unique element of flare
Reviewed December 04, 2017
Dear Andrew, Thank you for the kind words following your stay with us here in Ipswich. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Janine
Responded December 08, 2017
pentahotel Ipswich
4.4
Patrick from United Kingdom
Group
Standard Room
Stayed 1 night in July 2017
Would not recommend ”
Stayed here with the expectation that it was going to be lovely!.. the hotel was within reason!.. the staff on the other hand had an appalling attitude!.. blunt and rude. On arrival was told to come back later nothing they could do to help us which was fine on arriving back we waited for 45 minutes to be seen at the front check in. The next morning we came down for breakfast to find no food in the buffet and could not find any staff, eventually we found the person In charge of breakfast, he was sitting down enjoying his food it happend to slip his mind that maybe he was at work! Food was good when we eventually got it! Rooms are quite small considering the price we paid for the hotel and £8 a night for parking when we was told it's free on the phone.
Reviewed July 04, 2017
Dear Patrick, Thank you for taking the time to review our hotel and I would like to apologise for the issues you experienced during your stay. Our dedicated team takes pride in working to ensure our guests enjoy their experience of our hotel and I will highlight your comments with our staff to ensure we improve our service. Please be assured that we take all feedback on board and we do hope we can welcome you back to our hotel again soon. Very best regards Janine
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pentahotel Ipswich
9.6
Susan from United Kingdom
Solo traveler
Standard Room
Stayed 1 night in May 2017
Exceptional”
The only thing about this lovely hotel is the parking is extremely limited and the over flow car park feels unsafe to walk from alone, this needs to be addressed thank you Susan
Reviewed May 22, 2017
Dear Susan, Thank you for taking the time to share your experience of your stay with us here at pentahotel Ipswich. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon! Very best regards Janine
Responded August 01, 2017
pentahotel Ipswich
10.0
Amanda from United Kingdom
Business traveler
Standard Room
Stayed 1 night in November 2016
Good stay”
Lovely clean hotel, drinks are expensive, did not try the breakfast. Not a lot of space for parking, there is a car park 5 minutes from hotel they do not tell you about but if you arrive after 8 it's free.
Reviewed November 03, 2016
8.0
Ashish from India
Business traveler
Standard Room
Stayed 5 nights in January 2016
Nice cozy stay at Ipswich Penta Hotel”
The variety of options for breakfast, its location and cleanliness
Reviewed January 19, 2016
9.3
Michael from United Kingdom
Solo traveler
Twin
Stayed 1 night in August 2015
Nice hotel in a central area. ”
Nice location next to river, the layout of the reception and bar area and the comfort of room.
The pentahotel is a very good hotel in an excellent location very close to the city centre. The facilities and rooms were excellent.
Reviewed September 05, 2015
8.7
Danielle from United States
Couple
Standard Room
Stayed 1 night in February 2015
Review ”
Big bathroom, very clean, lovely bar
Very good for overnight stay, would go again
Reviewed February 15, 2015
8.0
Nicolas from Germany
Couple
Twin
Stayed 1 night in January 2015
Great hotel, but not attentive staff”
Design, location, clean
We had a good stay in a clean and modern room at a good location only a few minutes away from restaurants and other entertainment. + location + clean + modern lounge + modern room and bathroom - extraction fan in bathroom not working - a/c not working - 'large' bed is not large, but only standard - when paying for car in car park, we were not giving the code to leave the car park Overall a good stay. But some staff (maintenance/reception) could be more attentive
Reviewed January 27, 2015
10.0
Alexander from United Kingdom
Couple
Twin
Stayed 2 nights in January 2015
Smashing!”
sky sports in the room, bar area, customer service
Had a great stay, enjoyed every aspect. Would return again. Free wi-fi very slow but then again it was free.
Reviewed January 21, 2015
123
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