Pepperclub Hotel and Spa
Pepperclub Hotel and Spa
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"Staff was friendly and very helpful."

Pamela

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March 24, 2018

Deluxe Studio - Bedroom Pepperclub Hotel and Spa
Deluxe Studio - Bedroom
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Lobby Pepperclub Hotel and Spa
Lobby
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Lobby Pepperclub Hotel and Spa
Lobby
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Interior view Pepperclub Hotel and Spa
Interior view
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Excellent
Location
8.1
See all 32 photos Pepperclub Hotel and Spa
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Pepperclub Hotel and Spa

Excellent location
- Inside city center
- What's nearby?
Excellent
From 118 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.5
Recommended by 88% of guests
Value for money7.8
Distance to city center1.0 km
Location rating8.1
Nearest airportCape Town International Airport (CPT)
Distance to airport17.5 km
  • 800 meters to public transportation

  • Airport transfer

  • Located in heart of Cape Town

  • Free Wi-Fi in all rooms!

Room choices
7.6
Very good
Room comfort & quality
2 Bedroom Deluxe Suite
2 Bedroom Deluxe Suite
...
  • Room size: 61 m²/657 ft²
  • Mountain view
  • 2 queen beds
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Penthouse Suite
Penthouse Suite
...
  • Room size: 740 m²/7965 ft²
  • City view
  • 2 king beds and 1 super kin...
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Superior Deluxe Studio
Superior Deluxe Studio
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
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1 Bedroom Deluxe Suite
1 Bedroom Deluxe Suite
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 double bed
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3 Bedroom Suite
3 Bedroom Suite
...
  • Room size: 122 m²/1313 ft²
  • City view
  • 3 super king beds
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Deluxe Studio
Deluxe Studio
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 king bed
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Double Or Twin Superior
Double Or Twin Superior
...
  • Room size: 45 m²/484 ft²
  • Private pool
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Single Deluxe
Single Deluxe
...
  • Room size: 35 m²/377 ft²
  • Private pool
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Deluxe Studio King (sole use)
Deluxe Studio King (sole use)
...
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    Apartment Three Bedrooms
    Apartment Three Bedrooms
    ...
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      More about Pepperclub Hotel and Spa

      More about Pepperclub Hotel and Spa

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (120)Booking.com Reviews (849)
      8.0
      /
      10
      Cleanliness8.5
      Facilities8.0
      Location8.1
      Room comfort and quality7.6
      Service8.4
      Value for money7.8
      Provided by verified guests of Agoda
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      All guests (120)
      All room types
      Showing 74 verified guest comments
      1234
      7.2
      Very good
      Twyla
      Business traveler
      Superior Deluxe Studio
      Stayed 2 nights in November 2018
      Nice, but not a true Five Star”
      This is a very nice, comfortable clean property. The staff are extremely courteous, amenable and friendly. But it’s the small attention to finer details that makes a five-star hotel, and that is where this hotel fails to make the grade. I realize that the water shortage in Cape Town May be responsible for some of these decisions, so keep this in mind while reading my critique. Our suite had a lovely large balcony. Great! But then there was no way to enjoy it, as there were no outdoor chairs or bistro table so we could enjoy a coffee while taking in the view. A distinct and significant oversight in my view. We had a kitchenette, and no way to make use of it. No plates or cutlery so no ability to make up a cheese & cracker tray so we might relax in room, so why a kitchenette at all? Next, a very scant allotment of less than luxurious towels. One scratchy towel per person, and one hand towel per couple? Conclusion? Yes, nice, but lacking true 5 ⭐️ distinction. 3 1/2 ⭐️ in my view
      Reviewed November 15, 2018
      9.6
      Exceptional
      Duchess
      Couple
      Deluxe Studio
      Stayed 1 night in October 2018
      Exceptional”
      Amazing place getaway.very welcoming...we will return
      Reviewed November 12, 2018
      8.8
      Excellent
      Klaus from United Kingdom
      Couple
      Deluxe Studio
      Stayed 3 nights in October 2018
      Excellent”
      Great location, friendly staff, matched all expectations. Good hotel !
      Reviewed November 04, 2018
      9.2
      Exceptional
      Laurence from South Africa
      Couple
      Deluxe Studio
      Stayed 1 night in October 2018
      Exceptionally clean old style British touch”
      Eceptional gym
      Reviewed October 23, 2018
      10.0
      Exceptional
      Nico from South Africa
      Couple
      Deluxe Studio
      Stayed 1 night in May 2018
      Amazing stay with very helpfull staff”
      Booked here for me and my fiancee, and had the best time at the hotel!! The rooms are spacious, with a balcony and lovely view. Location is perfect and walking distances to Long street. I really enjoyed our stay, and will recommend this hotel to anyone!!!
      Reviewed October 06, 2018
      9.2
      Exceptional
      Melada from Thailand
      Group
      2 Bedroom Deluxe Suite
      Stayed 1 night in September 2018
      Exceptional”
      There were no cooking and dining equipments provided.
      Reviewed September 18, 2018
      10.0
      Exceptional
      SARAH from Australia
      Couple
      Deluxe Studio
      Stayed 3 nights in July 2018
      Highly recommended for loacation and service.”
      We were very impressed with the service we received from the hotel, their communication both before and during our stay was excellent, we asked for a room with a view of table mountain on a higher floor and they didnt disappoint and as it was our wedding anniversary we had a lovely complimentary bottle of wine and chocolates waiting in our room on arrival. Rooms are spacious and very comfy. Breakfast was a real highlight, with lots of options including an a la carte menu with some yummy options cooked to order. We didn't try Sinatra’s restaurant as it was being renovated during our stay. The hotel is very well located close to all the bars and restaurants on Long Street and it is easy to walk to any of these. The only downside to the hotel is its proximity to Long Street means it suffers badly from loud noise especially from the Havana club till 4am on a Friday and Saturday night, which made it hard to sleep.
      Reviewed August 20, 2018
      9.6
      Exceptional
      SAMEH from Egypt
      Family with teens
      2 Bedroom Deluxe Suite
      Stayed 3 nights in August 2018
      Great Value for Money ”
      Luxurious Rooms with Good Location and Excellent Value for money
      Reviewed August 14, 2018
      9.6
      Exceptional
      Stephen from United States
      Family with teens
      2 Bedroom Deluxe Suite
      Stayed 3 nights in August 2018
      Exceptional service!”
      I cannot speak highly enough of the staff — truly helpful, professional, sincere and focused on us having a good time. The location was close to the Long Street nightlife, so a bit too noisy at night for our tastes. But, plenty of restaurants to choose from and centrally located. Suites were nicely appointed and spacious — though the couches and chairs could use some updating. Pool was small, tho we didn’t use it.
      Reviewed August 13, 2018
      9.2
      Exceptional
      Junene from South Africa
      Family with teens
      2 Bedroom Deluxe Suite
      Stayed 1 night in August 2018
      GREAT STAY”
      We loved the Hotel and the breakfast was great - thank you Avril for looking after all of us at the breakfast table!!! You made our morning unforgettable. The boys really liked the sauna and the personnel at the Spa was GREAT.
      Reviewed August 06, 2018
      9.6
      Exceptional
      Rodney from South Africa
      Group
      2 Bedroom Deluxe Suite
      Stayed 3 nights in July 2018
      Great time had by all 9 of us aged 14 to 77”
      Every single person who served us was more than pleasant and helpful. One of us was crippled and she was treated exceptionally well. Breakfast was wonderful catering to all needs. Thanks.
      Reviewed July 10, 2018
      8.4
      Excellent
      Hernán from Argentina
      Couple
      Deluxe Studio
      Stayed 1 night in March 2018
      experience”
      people look as down because we where not so fancy, the proximity card system to use the elevator and enter the room didnt work it was really upsetting. The location is great, the view is marvellous, the swimmingpool is really different to the pictures its not as good as it seems.
      Reviewed June 13, 2018
      10.0
      Exceptional
      Nkosinathi from South Africa
      Couple
      Deluxe Studio
      Stayed 1 night in May 2018
      I really loved the hotel. It has thee most friendliest staff and we were treated like royalty”
      I'm a camper. I love the outdoor life , however the experience I had at Pepperclub Hotel and Spa is one I will definitely do again. Next time I'm bringing friends for a couple's trip. It was an amazing experience that must be done again. Friendliest staff, food was good and the rooms are amazing. I'm definitely going back.
      Reviewed May 08, 2018
      9.6
      Exceptional
      Nitisha from United Kingdom
      Family with young children
      1 Bedroom Deluxe Suite
      Stayed 4 nights in April 2018
      Fab hotel, excellent and helpful staff, lovely rooms and very accomodating.”
      From the minute we got there, the hotel staff were amazing, always smiling and greeting us and the children. Very helpful in the restaurant at breakfast times. And they were so lovely, they fulfilled our request for a Mountain facing room on a high floor (we were on the 16th floor) and also gave us a bottle of white wine and chocolate strawberries for our anniversary that we celebrated while we were there. The only bad thing I would say is that we only found out on the day that we were going to the Beach Club in Camps Bay, that is was actually closed (due to it being their winter season now, even though the weather was a glorious 28/29 degrees). This meant there was nowhere for us apart from the public toilets to change/shower the kids after their splash around on the beach. This was a little inconvenient, especially as the shuttle bus arrived 45 minutes later than their scheduled time (and that was only after we called the hotel to let them know we were still waiting). A fab hotel
      Reviewed April 24, 2018
      9.2
      Exceptional
      Andrew from United Arab Emirates
      Couple
      Deluxe Studio
      Stayed 5 nights in March 2018
      Overall excellent base for exploring Cape Town. Great breakfast, helpful staff. ”
      Overall really good. Breakfast excellent, staff very helpful, good location for access to city centre and not far from V&A (regular complementary shuttle to V&A). A little bit noisy on a couple of nights from local night club music. Pool is outside and quite small. Wasn't really being used due to water restrictions. Water restrictions didn't affect any other operations in hotel, other than being encouraged to be sensibly frugal.
      Reviewed April 04, 2018
      9.2
      Exceptional
      Pamela from United Kingdom
      Couple
      Deluxe Studio
      Stayed 3 nights in March 2018
      A more authentic, upmarket Cape Town experience”
      A friend recommended the Pepperclub to us and we didn’t regret taking up his recommendation. It is a stylish, well-maintained and run hotel in the heart of a lively and interesting area with many individual shops, restaurants, coffee shops and bars yet it is close to all the major tourist sites. We enjoyed the rooftop pool and small, but well appointed gym with view over Table Mountain. Staff was friendly and very helpful.
      Reviewed March 24, 2018
      10.0
      Exceptional
      Summiera from United Kingdom
      Solo traveler
      Deluxe Studio
      Stayed 3 nights in March 2018
      Amazing hotel. staff amazing friendly. breakfast fantastic. ”
      This hotel was amazing. room was beautiful, high floor was great as you could not hear club's nearby. superb staff. concierge arranged safari short notice. fantastic team working there. only downfall they did not extend to late checkout. But none the less very accomodating.
      Reviewed March 21, 2018
      8.4
      Excellent
      Shirley from Malaysia
      Couple
      Deluxe Studio
      Stayed 7 nights in March 2018
      Excellent”
      My husband and I stayed at Pepperclub Hotel for 7 nights. Hotel staff were really polite and friendly, there were two staffs from Guest Relations (Charlene and AJ) which were very helpful and hence they made our trip enjoyable. We requested a room with Table Mountain view and the staff were accomodative to our request. Our room (1522A) were very clean and bed was really comfy. The only minor issue was the bathroom tub half glass wall divider that didnt serve it's purpose (supposedly to prevent the rain shower from spilling out) but the accumulated water spilled out anyway. As a result, everytime after shower the bathroom floor will be wet. Also, it can get very noisy at night especially Thur till Sat night as there are a few pubs nearby. If you are a light sleeper, you may get affected. Hotel buffet breakfast is good (although they served the same kind of menu everyday). They offer all kinds of coffee, and you are able to order the breakfast from the ala-carte menu as well.
      Reviewed March 20, 2018
      8.8
      Excellent
      Marie from Singapore
      Solo traveler
      Superior Deluxe Studio
      Stayed 2 nights in March 2018
      Excellent”
      Balcony was bit dusty but room was very clean. The staffs are very kind and helped to me really a lot. I will stay again next time.
      Reviewed March 16, 2018
      4.8
      Richard from United Kingdom
      Group
      1 Bedroom Deluxe Suite
      Stayed 3 nights in December 2017
      Totally overpriced for the standard of hotel. ”
      Noise, no attention to detail, poor breakfast.
      Reviewed January 03, 2018
      1234
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