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About this property

Description

Pepperclub Hotel and Spa is ideally situated in City Bow, one of the city's most popular locales. With the city’s main attractions such as Table Mountain, Green Market Square, the Company Gardens and vibrant Long Street, visitors to the hotel will just love its location. The hotel lies one kilometer from the city center and provides accessibility to important town facilities. To ensure the most comfortable stay, the hotel provides a variety of services and amenities. The hotel offers a car park, meeting facilities, valet parking, laundry service/dry cleaning, and a bar/pub. The hotel also ensures that guests have plenty to do during the stay by offering many recreational activities. Experience comfort and convenience at Pepperclub Hotel and Spa.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Spa
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 500 ZAR
Breakfast Charge (when not included in room rate): 150 ZAR
Check-In From: 14:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 km
Distance to Airport: 20.8 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 20
Number of Restaurants: 2
Number of Rooms : 210
Reception Open Until: 00:00 AM
Room Voltage: 220
Year Hotel Built: 2010
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Very good



based on 43 reviews
  • Cleanliness 7.9
  • Facilities 9.0
  • Location 7.4
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 7.3
  • Food and dining 6.7
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laila from South Africa
Groups
Superior Deluxe Studio
Stayed 3 nights in August 2016
Strongly recommend
Amazing place ! Area & service
Reviewed August 13, 2016

abraham from Netherlands
Couples
Superior Deluxe Studio
Stayed one night in August 2015
Never again !!!
Nice rooms
This is a very noisy hotel , not recommended for people who want to sleep at night
Reviewed August 12, 2015

marian from South Africa
Families with young children
Superior Deluxe Studio
Stayed one night in July 2015
pleasant, but not a 5 star
spacious standard room, decent breakfast
The hotel was okay, no complaints. I don't believe it is a 5 star, not from my experience anyway. There were no special touches and nothing unique about the hotel. Perhaps it is best for a business trip but I would not recommend it for holiday. We stayed for one night after landing late in Cape Town before moving to our holiday hotel and it suited our needs.
Reviewed July 07, 2015

Roland from Austria
Couples
Superior Deluxe Studio
Stayed 2 nights in February 2015
this is an authentic place to stay in CT
the people - the place
Reviewed May 04, 2015

Linda from South Africa
Business travelers
1 Bedroom Deluxe Suite
Stayed 2 nights in January 2015
shocking experience
location
i checked in on friday 9th jan for a weekend, the hotel entrance staff is not trained for 5 star welcome at all. i was received and taken to my room which was clean and spacious. my room phone was faulty, they only had one lift to take people to my floor 17 which we waited 10min every time we wanted to go out. 1there is nothing 5 star about this hotel. their cleaning lady didn't wash my dirty plates when she came to clean, i had to ask for he to come back and clean properly. from the moment you arrive to checking out. no happy at all, probably the worst stay in cape town for me. the hotel staff is not trained and they are miserable which then affect us customers and sabotages our stay.
Reviewed January 13, 2015

Nafeesa from South Africa
Families with young children
2 Bedroom Deluxe Suite
Stayed 5 nights in September 2014
Just okay for a 5*
Staff, spacious, modern
Location not that suitable over the weekends for families with young children, on Long street facing side. Wifi is very slow and rooms are only cleaned in the late afternoons. No crockery and cutlery provided despite kitchenette, has to be requested. Breakfast is very average for a 5*. Staff make up for this and the in house cinema and popcorn (even only half way through the movie) is a great treat for the kids.
Reviewed October 04, 2014

Ashendran from South Africa
Couples
Superior Deluxe Studio
Stayed 4 nights in August 2014
Uncut diamond in the rough
Staff, Location, Room
We spent a week at the Pepper Club. Having read the reviews we opted for a room on Loop Street as the noise from the clubs along Loop street can be overbearing (the hotel should consider double glazing or other noise reducing initiatives here). The staff were more than accommodating and arranged this for us. Rooms were good and service from the staff outstanding. Restaurant could have offered a better menu selection and food was ok. All in all a good value for money hotel with a great staff compliment that made our stay great. Probably a superior 4* hotel though, not quite a 5* but has great potential to get there.
Reviewed September 01, 2014

John from United Kingdom
Couples
Deluxe Studio
Stayed 4 nights in February 2014
Good Hotel
View of Table Mountain, central & friendly staff.
The Pepperclub is a good hotel, we enjoyed our stay. The view from the balcony of Table mountain was great & the room was a very generous size. Having travelled over night we were hoping for an early checkin, that didn't happen & the room still wasn't ready when we returned after the published checkin time. The concierge was fantastic, very helpful whenever we spoke to them! The other issue we had was the morning we were checking out, house keeping banged on our door 4 or 5 times from 9am to 11am! A DND sign should be provided!!!
Reviewed March 05, 2014

Charis from Singapore
Couples
Deluxe Studio
Stayed 3 nights in January 2014
Excellent Stay! Great Hotel
Close to the nightlife, Chic Rooms, Super Comfy Bed
It was excellent. Loved the room. Many restaurants just 2 mins away from the hotel.
Reviewed January 15, 2014

Andrew from United Kingdom
Business travelers
Stayed 3 nights in November 2013
just about OK...
room size, location
I came away pretty disappointed with this supposed 5 star hotel. There is no one thing that stands out but a leaking and damaged ceiling, stained carpets, extremely slow elevators, a spa that isn't open out of work hours (which is pretty annoying if you are there to work), and a t-shirt that went missing from my room during my stay, all add up to a poor experience. On top of that, I thought it would be quiet on the 15th floor...how wrong i was! Thumping dance music until about 3am on both nights I was there....
Reviewed December 05, 2013



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