Very picturesque hotel !”

My partner and I did a nice one day road trip down to Sutton Forest from Sydney. Scored some nice photos on the property. Room was decent sized. Dinner at their restaurant was also lovely.

great overnight stay”

The manor is beautiful. We stayed in a a hillside deluxe room and it was lovely. The bathroom could have done with a little more of an upgrade but was certainly still up to standard. The staff were lovely and a stroll around the grounds is a must. We had a bed and breakfast deal but as it was a Monday they didn't put on the full buffet spread. They did however supply a continental breakfast and cooked us a fresh hot breakfast so no real complaints there either.

Very good”

I am writing this review to explain that we didn't actually stay at The Manor,which we had booked for but apparently we were double booked and changed over to Peppers at Craigieburn.

Great Manor Hall but small ordinary rooms.”

We have stayed twice at this Peppers and the rooms out of the main house are a bit bigger however have ajoining doors. The room on our last stay in the Manor HOuse was supposed to have cost about $ a night however I got a deal through agoda otherwise I would have been furious at paying any more as they certainly were hardly worth the cost at the lower price. These rooms are not traveller friendly. They are cramped with little spaces for bags etc.The main hall is impressive and the gardens are pleasant however the whole place is much over rated.

Pleasant stay”

Hotel is located on acres which takes in a tennis court, lovely gardens and a swimming pool (lots of garden debris in pool)so we just sat on chairs taking in some sun. There is a small restaurant on premises but which we chose to eat elsewhere as was quite pricey and not keen on the menu. The old house has very charming décor as do the guest rooms. Although we had a slanted roof in our bathroom and twice I mastered a huge headache by neglecting to remember it being there. There was a bath in our room which I did like with 1 small soap, shampoo, conditioner, body lotion and bath gel. Parking was a short distance away and out of range from hotel view, disabled parking was much closer. We enjoyed our one night stay, and reception was quite friendly and welcoming.

Great place to spend a few winter nights.”

Great stay again. Last time in one of the chalets. These are being refurbished and the makeover will continue though the house and garden rooms. Will return again.

Wonderful setting surrounded by open pastures ”

our room was in a separate building away from the main hotel facilties. the bed was comfortable, room a good size & more than adequate, bathroom small and a little dated. dinner in katers one hat restaurant was a special occasion, service from the female maitre'd was everything one could wish for, other staff needed training, e.g.wine waiter did not offer us the opportunity to try the wine, just poured it starting with the men and finishing with the only woman at the table. breakfast the following morning was buffet style. substantial and excellent quality, with good choices. the three very comfortable lounge areas with open fires were inviting areas to read. relax and enjoy afternoon tea.

Above average”

While the manor house was very impressive and interesting our room on the hill was very disappointing. Small, no desk - we were expecting more from Peppers

Room upgrade and excellent service”

Really nice. The staff were great they let us check in early and leave late and in pretty sure they upgraded our room! Food was lovely and hotel grounds are gorgeous. Great stay!

A great escape to beautiful southern highlands”

Although many amenities and housekeeping were not available due to Covid, our stay was very good. The highland king rooms were large , comfortable and warm. My Broughton golf club is on the premises as is 2 tennis courts and an outdoor pool. Close to Moss Vale, Bowral and surrounds, highly recommend

Wrong room + rude staff + dated venue = no thanks! ”

Rude unapologetic staff - definitely not what we’ve experienced or expect from Peppers. Despite our confirmation email stating we had booked a garden wing deluxe upon arrival we were told that they only had a double in the main building (outdated - tiny- door couldn’t even open as it hit the bed...same issue for another couple we were traveling with) Given it was Easter weekend we understand they are booked out and have little flexibility with the room but the lack of customer service dealing with the issue was really disappointing. No apology or empathy, let alone a bottle of wine or discount to room rate re; the mix up - just blaming booking.com - who Peppers choose to list with. Certainly wouldn’t recommend and will rethink booking with Peppers again as it had always been a safe choice due to the reputation & experience which has now changed in our eyes. Onsite staff seemed inexperienced & flustered. Disappointing is an understatement.

Great weekend away”

Great hotel for a weekend break away from Sydney. Beautiful grounds with birds and rabbits. Cold nights were made comfortable by the log fire.

Relaxing place to stay”

Very comfortable room. Staff friendly. Meal at the restaurant excellent. Close to Wineries

country comfort”

My wife and I stayed in a suite which was very big with a sitting room.We did think the whole roo was a bit old fashioned except for the bed which was fabulous . Breakfast was excellent as was the service.Money paid for the room was over the top and there are better value rooms.

Fabulous!”

Great hotel ! Comfortable beds , excellent breakfast .... staff were amazing

Beautiful place to stay”

Great restaurant. Best beef we have ever had. Lovely log fire. Very clean. Very good covid monitoring.

Nice stopover”

Driving from Melbourne to Port Stephens nice stopover

Outdated and overrated”

This was a lovely hotel at some stage however it is now outdated and of average standard. The staff were lovely and super helpful, however the room was TINY and limited. It was a bit out of the way also. The power cut out a few times and we had no hot water for a shower. Another room looked into our bathroom and living area so we had to close the blinds at all times. I would not stay here again.

Beautiful setting and large rooms”

Great hotel with lovely communal areas. Set in the countryside.

Great retreat ”

Beautiful grounds, lovely building, but they need to do better with their food offers.