Peppers Soul Surfers Paradise
Free Wi-Fi

Peppers Soul Surfers Paradise

8 The Esplanade Corner Venning Street & The Esplanade, Surfers Paradise, Gold Coast, Australia, 4217
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1 Bedroom Ocean View Apartment - Guestroom Peppers Soul Surfers Paradise
1 Bedroom Ocean View Apartment - Guestroom
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     Peppers Soul Surfers Paradise

    Peppers Soul Surfers Paradise Reviews

    9.1
    Exceptional
    /10
    (900 reviews)See what guests said
    10.0
    Exceptional

    "Excellent location, great and helpful staffs."

    Urairuk

    -

    November 10, 2018

    9.5
    Exceptional room comfort and quality
    Recommended by 91% of guests

    Things you’ll love about Peppers Soul Surfers Paradise

    Things you'll love

    • 270 meters to public transportation

    • 130 meters to the beach

    • Located in heart of Gold Coast

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.8
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Surfers Paradise Beachfront Markets70 m
  • Surfers Paradise530 m
  • SkyPoint Observation Deck560 m
  • Broadbeach2.94 km
  • Sea World5.06 km
  • Burleigh Heads Beach9.28 km
  • Wet 'n' Wild14.67 km
  • Warner Bros Movie World15.55 km
  • Dreamworld19.05 km
  • Coolangatta Beach21.29 km
  • This property is in high demand!

    Last booked 6 hours ago

    Value for money8.7
    Distance to city center0.5 km
    Location rating9.8
    Nearest airportGold Coast Airport (OOL)
    Distance to airport20.2 km

    Rooms available at Peppers Soul Surfers Paradise

    9.5
    Exceptional
    Room comfort & quality
    3-Bedroom Sub Penthouse
    3-Bedroom Sub Penthouse
    ...
    • Room size: 262 m²/2820 ft²
    • Balcony/terrace
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    2 Bedroom Ocean View Apartment
    2 Bedroom Ocean View Apartment
    ...
    • Room size: 132 m²/1421 ft²
    • Ocean view
    • 1 king bed & 1 king bed o...
    Enter dates to see prices
    3-Bedroom Ocean View Apartment
    3-Bedroom Ocean View Apartment
    ...
    • Room size: 160 m²/1722 ft²
    • Ocean view
    • 2 single beds and 2 king b...
    Enter dates to see prices
    1 Bedroom Ocean View Apartment
    1 Bedroom Ocean View Apartment
    ...
    • Room size: 120 m²/1292 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    3-Bedroom Penthouse
    3-Bedroom Penthouse
    ...
    • Separate shower/bathtub
    • 3 bedrooms
    • 1 king bed & 1 king bed &...
    Enter dates to see prices
    3-Bedroom Sky View Apartment
    3-Bedroom Sky View Apartment
    ...
    • Room size: 160 m²/1722 ft²
    • Ocean view
    • 1 king bed & 1 king bed &...
    Enter dates to see prices
    2-Bedroom Sky View Apartment
    2-Bedroom Sky View Apartment
    ...
    • Room size: 135 m²/1453 ft²
    • Ocean view
    • 1 king bed & 1 king bed o...
    Enter dates to see prices
    Apartment Superior Three Bedrooms
    Apartment Superior Three Bedrooms
    ...
      Enter dates to see prices
      Apartment Two Bedrooms
      Apartment Two Bedrooms
      ...
        Enter dates to see prices
        Apartment Three Bedrooms
        Apartment Three Bedrooms
        ...
          Enter dates to see prices
          Have a question for Peppers Soul Surfers Paradise?

          What people love about Peppers Soul Surfers Paradise

          • 9.2
            Exceptional

            "Tallest building at Surfers Paradise, just by the beach, the best location;"

            Qifang

            |

            February 20, 2018

          • 10.0
            Exceptional

            "Highly recommended to everyone who is visiting Gold Coast."

            PAK H.

            |

            July 3, 2016

          • 9.2
            Exceptional

            "everything was great."

            Shao H.

            |

            February 23, 2018

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          More about Peppers Soul Surfers Paradise

          More about Peppers Soul Surfers Paradise

          6.8
          Good

          "Great rooms comfortably furnished."

          WAYNE

          |

          September 16, 2018

          An overview

          Show less

          What they offer

          10.0
          Exceptional

          "Friendly staff"

          Heriantio

          |

          January 10, 2019

          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Announcements

          The hotels’ restaurant will be closed for lunch and dinner from 21st January 2019 to the 1st April 2019 for a concept refurbishment. During this time our buffet breakfast will be served daily in the Waterline Room from 7.00am – 10.30am. We look forward to launching the new concept to our guests on 1st April 2019 and appreciate your understanding.

          Reviews of Peppers Soul Surfers Paradise from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (898)Booking.com Reviews (1480)
          9.1
          /
          10
          Exceptional
          Cleanliness9.3
          Facilities9.1
          Location9.8
          Room comfort and quality9.5
          Service9.0
          Value for money8.7
          All languages
          All guests (898)
          All room types

          Show reviews that mention 

          Showing 682 verified guest comments
          12345
          6.0
          Marc from Thailand
          Couple
          1 Bedroom Ocean View Apartment
          Stayed 1 night in April 2019

          3-star hotel for a 5-star price”

          It was a very disappointing experience overall. Facilities were grimy, room fittings were low-end and old. Interior design was more characteristic of a 3-star hotel. Room price was extraordinarily expensive for such an underwhelming property and hotel experience. There were several critical flaws with the room, like water damage, a fan which was impossible to use sleep while sleeping, broken speakers in the living room giving off a low-frequency vibration constantly. Wifi was atrocious during peak times, and downloads were blocked preventing me from accessing an important email attachment. There was also an interesting "welcome note" in the guise of a passive-aggressive list of what not to do, and how the hotel disrupts/charges/put rules that limit the overall hotel experience. This property might be fine for young families, but they market it as some premium hotel experience when really it's just a glorified holiday apartment building.

          Reviewed April 14, 2019

          Hi Mark, Sorry to hear about your experience. Your comments do not align with the services and offerings at Peppers Soul. Can you please confirm this is a review of Peppers Soul as we certainly do not have a welcome note with a list of things not to do. Regards Chris

          Responded May 10, 2019
          Peppers Soul Surfers Paradise
          8.0
          Excellent
          KimKong from Hong Kong
          Family with teens
          2-Bedroom Sky View Apartment
          Stayed 6 nights in April 2019

          Good location and great view! ”

          Spent 6 nights there as was greatly enjoyed the stay!

          Reviewed April 23, 2019

          Thanks for the review. We are pleased to hear that you enjoyed your stay and hope to see you again soon. Regards Chris

          Responded May 10, 2019
          Peppers Soul Surfers Paradise
          10.0
          Exceptional
          Thanakrit from Thailand
          Family with young children
          2-Bedroom Sky View Apartment
          Stayed 2 nights in April 2019

          Best of the best ”

          Superb !

          Reviewed April 20, 2019

          Thanks for the review. We are pleased to hear that you enjoyed your stay and hope to see you again soon. Regards Chris

          Responded May 10, 2019
          Peppers Soul Surfers Paradise
          8.4
          Excellent
          Justina from Singapore
          Family with teens
          3-Bedroom Ocean View Apartment
          Stayed 4 nights in January 2019

          Almost perfect accommodation”

          Amazing view, good location, spacious, very clean & fantastic, attentive staff. Would have given a perfect score if we didn't have to wait for the lift for at least 10 mins each time we need to a ride in it & if water pressure for shower is stronger.

          Reviewed January 10, 2019

          Hi Justina, Thanks for the review. I note the dates you stayed are among the busiest of the year, so lift wait times are a little longer that usual. Pleased to hear you experience overall was positive and we hope to welcome you back again soon. Regards Chris

          Responded January 11, 2019
          Peppers Soul Surfers Paradise
          10.0
          Exceptional
          Norafaizah from Malaysia
          Couple
          1 Bedroom Ocean View Apartment
          Stayed 2 nights in November 2018

          FABULOUS”

          I recently enjoyed a FABULOUS stayed in Peppers Soul Surfers Paradise, Gold Coast. The most spectacular panoramas can be enjoyed from my balcony 27th floor, one of the most amazing hotel in GC, Australia. Awesome!

          Reviewed November 28, 2018

          Thanks for the review Norafaizah! Very pleased to read you enjoyed the view and your stay overall. We hope to welcome you back again soon. Regards Chris

          Responded December 04, 2018
          Peppers Soul Surfers Paradise
          7.2
          Very good
          Yong-duck from New Zealand
          Family with young children
          2-Bedroom Sky View Apartment
          Stayed 3 nights in January 2019

          Just great view that's all”

          Sky Room view over 50 level and cleaning conditions was good kitchenware all very new cuz the hotel is new. But the reception service is not 5 star hotel service. I ask reception how to open netflix she said internet is slow so can not work netflix so I give up on that night but next day I find out how to open by myself. She should say ask someone who know or send someone to room can open or what. First time to stuck in the elevator about 20mins in this hotel. They still run and I've met other ppl also stuck after us even I let them know and show video how we stuck. They still operated unstable elevator. Very small lounge, unlimited but slow internet. I don't think it is worth to pay expensive price and just stay for view and this level service.

          Reviewed January 22, 2019

          Hi Yong-Duck, Sorry to hear your experience was not as expected. Unfortunately the Gold Coast City Council is yet to provide us with super high speed (fiber optic) internet access. Although internet is fast, we are still working with providers to give all guests access to online streaming services like Netflix. I apologise for the issue with the lifts and understand the frustration this must have caused. Regards Chris

          Responded February 07, 2019
          Peppers Soul Surfers Paradise
          10.0
          Exceptional
          jenhui from Taiwan
          Group
          3-Bedroom Ocean View Apartment
          Stayed 2 nights in February 2019

          Exceptional”

          excellent view and location ,spacious rooms and great facilities.

          Reviewed March 15, 2019

          Thanks for the review. We are pleased to hear that you enjoyed your stay and hope to see you again soon. Regards Chris

          Responded May 10, 2019
          Peppers Soul Surfers Paradise
          9.2
          Exceptional
          Tze from Hong Kong
          Group
          2 Bedroom Ocean View Apartment
          Stayed 4 nights in February 2019

          Perfect location”

          Perfect location, just right next to Surfers Paradise beach. Fantastic view from room. Nice room decoration!

          Reviewed February 24, 2019

          Thanks for the review! We are pleased to hear that you enjoyed your stay and hope to welcome you back again soon. Regards Chris

          Responded March 08, 2019
          Peppers Soul Surfers Paradise
          8.0
          Excellent
          Geraldine from Singapore
          Family with young children
          3-Bedroom Sky View Apartment
          Stayed 4 nights in April 2018

          amazing stay”

          stayed at 61th floor 3 bedroom sky view apt, and it was amazing! the view, the apt was great. it was pricey but worth it. location is super convienient, to the beach, cafes, supermarkets, entertainment. i would definately stay here again.

          Reviewed May 02, 2018
          9.2
          Exceptional
          Rebecca from Hong Kong
          Family with young children
          3-Bedroom Ocean View Apartment
          Stayed 5 nights in February 2018

          Good location and nice view ”

          Very nice view and good location. Hotel staffs were friendly. They tried hard to satisfy our requests. However, we needed to pay the additional cleaning fee due to their policy when we changed to another room. We enjoyed our 5 nights stay here.

          Reviewed February 22, 2018
          9.6
          Exceptional
          RAHINNI from Singapore
          Family with young children
          2 Bedroom Ocean View Apartment
          Stayed 3 nights in January 2018

          Excellent”

          Pros: Great view. Friendly staff. Nice toilets. Self Equipped Apartment. Cons: More kids channel to be provided. Internet connection a little weak. Provide towel at pool area to avoid wet floors / lift. Great stay.

          Reviewed February 01, 2018

          Hi Rahinni, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

          Responded February 14, 2018
          Peppers Soul Surfers Paradise
          10.0
          Exceptional
          Outhanvatey from Cambodia
          Family with teens
          2 Bedroom Ocean View Apartment
          Stayed 3 nights in December 2017

          Excellent!”

          Booked for my parents. Requested for a room nearby the elevator because my father has difficulties walking long distance, they prepared everything perfectly just as requested. The view from the hotel room is incredible!

          Reviewed December 21, 2017

          Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

          Responded January 17, 2018
          Peppers Soul Surfers Paradise
          10.0
          Exceptional
          Gary from Australia
          Couple
          1 Bedroom Ocean View Apartment
          Stayed 2 nights in September 2017

          Simply the best”

          Stayed in scores of hotels and this is by far the best value for money. Staff friendly and helpful, rooms spacious and modern and all facilities are first clas. Stayed 3 nights in ocean view room and had the best short break ever.

          Reviewed September 06, 2017

          Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

          Responded September 11, 2017
          Peppers Soul Surfers Paradise
          10.0
          Exceptional
          Ng from Hong Kong
          Couple
          1 Bedroom Ocean View Apartment
          Stayed 5 nights in May 2017

          Paradise in Surfer Paradise”

          Have spent 5 excellent nights in Pepper Soul which located in the city center with walkable distance to all malls and the tram station. Staff were very friendly and helpful; Room was spacious with a large balcony with 180-degree coastline view and surprisingly a jacuzzi in the suite; Satisfactory daily cleaning services. Everything was amazing and Pepper Soul is a real paradise in Surfer Paradise.

          Reviewed May 08, 2017

          Hi Ng, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

          Responded June 14, 2017
          Peppers Soul Surfers Paradise
          9.2
          Exceptional
          Wai from Hong Kong
          Couple
          Stayed 2 nights in January 2017

          Awesome”

          View from the balcony is stunning. Room is clean with great facilities. Just a step to reach the Surfers Paradise beach. Restaurants and supermarkets just downstairs. Will definitely stay here again.

          Reviewed February 02, 2017

          Hi Wai, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

          Responded June 20, 2017
          Peppers Soul Surfers Paradise
          10.0
          Exceptional
          Nawal from Malaysia
          Family with teens
          3-Bedroom Ocean View Apartment
          Stayed 5 nights in September 2016

          Love this hotel”

          I would definitely come and stay here again. Location is near everything...food, good halal restaurants, beautiful beach, so many activities to do around the area. The rooms are excellently and luxuriously furnished. I simply love this hotel.....

          Reviewed December 29, 2016

          Hi Nawal, Glad to hear we delivered on expectations and look forward to welcoming you back again soon. Regards Chris

          Responded October 10, 2018
          Peppers Soul Surfers Paradise
          10.0
          Exceptional
          Nawal from Malaysia
          Family with teens
          3-Bedroom Ocean View Apartment
          Stayed 5 nights in September 2016

          Perfect place to stay”

          The location of the apartment is very convenient to activities, wvwnts, convenient stores, variety of restaurants and halal food is available at the apartment restaurant and nearby. The rooms are very clean and staff was very efficient. Checking in was fast and hassle free. I will definitely stay here again.

          Reviewed September 18, 2016
          10.0
          Exceptional
          Wahyu from Indonesia
          Family with young children
          3-Bedroom Ocean View Apartment
          Stayed 3 nights in July 2016

          Excellent location. Friendly service.”

          Rooms were clean. AC and heating works great. Elevators were fast. Parking was free and convenient. The only complaint would be the central AC and heating had no way of individually setting the temperature of each room. So if room 1 likes it cold, room 2 and 3 better like it cold too.

          Reviewed July 15, 2016
          8.3
          Excellent
          Paresh from Australia
          Group
          Stayed 2 nights in April 2015

          Location, Location, Location”

          Location, Location, Location

          stay was excellent, everything close by, check in staff were great, room was fantastic, views were very good.. although the very big building only has 2 lifts so be prepared to wait around when going in and out of your hotel room

          Reviewed January 05, 2016
          9.3
          Exceptional
          Phua from Singapore
          Family with young children
          Stayed 4 nights in December 2015

          Splendid 4 nights here!”

          Location, view & cleanliness

          The views were amazing as we were staying in a 2 bedder above 50th floor. Proximity to the beach, town centre & eateries. Everything was adequately equipped in the apartment & I can find almost no fault. This is the only place I'll stay in Surfer's.

          Reviewed January 03, 2016
          12345
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          Peppers Soul Surfers Paradise
          |Exceptional 9.1
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          • Exceptional location
          • Surfers Paradise Beachfront Markets
          • Cavill Avenue Light Rail Station is within 0.24 km