9.1
Exceptional
9.1% this month
/10
(2,639 reviews)See what guests said
Highly rated by guests – 91% would recommend
Highly rated by guests – 91% would recommend
View113
Housekeeping42
Beach24
See map
9.8

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Soul Boardwalk 30 m
Orchid Avenue 110 m
Surfers Paradise Beachfront Markets 120 m
Ripley's Believe It Or Not! Surfers Paradise 140 m
Surfers Paradise Sign 160 m
Surfers Paradise 160 m
Cavill Mall 170 m
Tune Up Bar & Karaoke Studios 180 m
Racecentre 190 m
Cavill Avenue 190 m
Nearby landmarks
Ripley's Believe It Or Not! Surfers Paradise 140 m
Surfers Paradise 160 m
Infinity Attraction 280 m
SkyPoint Observation Deck 590 m
Sea World 3.13 km
Pacific Fair Shopping Centre 3.92 km
Wet'n'Wild Gold Coast 14.67 km
Warner Bros Movie World 15.57 km
Currumbin Wildlife Sanctuary 16.08 km
Dreamworld 19.03 km
Peppers Soul Surfers Paradise

"Really worth spending time relaxing and enjoying the hotel facilities ."

Melanie - February 23, 2020
1 Bedroom Ocean View Apartment - Room plan Peppers Soul Surfers Paradise
Lobby Peppers Soul Surfers Paradise
Interior view Peppers Soul Surfers Paradise
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Free Wi-Fi

Peppers Soul Surfers Paradise

8 The Esplanade Corner Venning Street & The Esplanade, Surfers Paradise, Gold Coast, Australia, 4217 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
Exceptional check-in experience
Based on user feedback sourced from 3rd party
Close to Ripley's Believe It Or Not! Surfers Paradise
Within 140 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 270 meters to public transportation

  • 130 meters to the beach

  • Located in heart of Gold Coast

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money8.7
Distance to city center0.5 km
Location rating9.8
Nearest airportGold Coast Airport (OOL)
Distance to airport20.2 km

Rooms available at Peppers Soul Surfers Paradise

Exceptional
Room comfort & quality
9.5
3-Bedroom Sub Penthouse
...
  • Room size: 262 m²/2820 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds...
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3-Bedroom Penthouse
...
  • Balcony/terrace
  • Separate shower/bathtub
  • 1 king bed & 1 king bed & 1...
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3-Bedroom Sky View Apartment
...
  • Room size: 160 m²/1722 ft²
  • Ocean view
  • 1 king bed & 1 king bed & 1...
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2 Bedroom Ocean View Apartment
...
  • Room size: 132 m²/1421 ft²
  • Ocean view
  • 1 king bed & 1 king bed or ...
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2-Bedroom Sky View Apartment
...
  • Room size: 135 m²/1453 ft²
  • Ocean view
  • 1 king bed & 1 king bed or ...
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Four-Bedroom Apartment - Sub Penthouse
...
  • Room size: 300 m²/3229 ft²
  • Balcony/terrace
  • 2 single beds and 2 king be...
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3-Bedroom Ocean View Apartment
...
  • Room size: 160 m²/1722 ft²
  • Ocean view
  • 2 single beds and 2 king be...
Enter dates to see prices
Three-Bedroom Apartment - Sub Penthouse
...
  • Room size: 262 m²/2820 ft²
  • Balcony/terrace
  • 3 king beds
Enter dates to see prices
1 Bedroom Ocean View Apartment
...
  • Room size: 120 m²/1292 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
4-Bedroom Sub-Penthouse
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Peppers Soul Surfers Paradise?

Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Peppers Soul Surfers Paradise?

For those who wish to drive their own cars, Peppers Soul Surfers Paradise has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the serviced apartment.

What is the smoking policy at Peppers Soul Surfers Paradise?

Peppers Soul Surfers Paradise does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Peppers Soul Surfers Paradise

  • 10.0
    Exceptional
    Staff 

    "The staff are nice and the service is good too."

    LEUNG

    |

    February 24, 2020

  • 7.6
    Very good
    Location

    "Great location and third time we stayed here."

    tim

    |

    December 10, 2019

  • 9.6
    Exceptional
    Staff 

    "The staff is helpful and nice, location good"

    CHING

    |

    September 23, 2019

Property ranking|Compared to 1,523 Gold Coast properties
See all rankings
Location score
9.8/10
Cleanliness score
9.2/10
Room comfort score
9.5/10
Service score
9.0/10
Better than
99
%
of Gold Coast properties
Better than
99
%
of Gold Coast properties
Better than
99
%
of Gold Coast properties
Better than
97
%
of Gold Coast properties
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Overall rating:
9.1
Exceptional
2,639 reviews
Cleanliness
9.2
Facilities
9.1
Location
9.8
Read all reviews >
What travelers say they love:
The apartments are modern, clean and full of space.
Melanie from Australia
Family with older children
More about Peppers Soul Surfers Paradise

More about Peppers Soul Surfers Paradise

Whether you're a tourist or traveling on business, Peppers Soul Surfers Paradise is a great choice for accommodation when visiting Gold Coast. Situated only 0.5 km from the city center, guests are well located to enjoy the town's attractions and activities. This modern hotel is in the vicinity of popular city attractions such as Go Ride A Wave - Surfers Paradise, Surfers Paradise Tenpin, Go Ride A Wave.

At Peppers Soul Surfers Paradise, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Already an icon in L.A, Vegas & Miami. Hyde’s first Australia location keeps its celebrated style and energy going all day and into the evening in the heart of Gold Coast at Peppers Soul. With more than 385sqm, and unobstructed ocean views, Hyde Paradiso’s chic design and ambience complement artful cocktails and mouthwatering Mediterranean fare. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, linens, mirror, sofa, towels, provided to help guests recharge after a long day. The hotel offers many unique recreational opportunities such as hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool. Peppers Soul Surfers Paradise is a smart choice for travelers to Gold Coast, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

View
58 mentions
Beach
29 mentions
Housekeeping
27 mentions
Swimming Pool
14 mentions

What they offer

10.0
Exceptional
Staff 

"The staff were all very friendly and very helpful."

Lucy

|

November 13, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Peppers Soul Surfers Paradise from real guests

Overall rating
9.1
Exceptional
From 2639 reviews
9.8Location
9.4Room comfort and quality
9.2Cleanliness
Agoda Reviews (1159)Booking.com Reviews (1480)
Rating via Agoda9.1
/
10
Cleanliness9.2
Facilities9.1
Location9.8
Room comfort and quality9.5
Service9.0
Value for money8.7
High score for Gold Coast
Rating
9+ Exceptional (508)
8-9 Excellent (145)
7-8 Very Good (66)
6-7 Good (18)
<6 Below Expectation (26)
Time of the year
Mar - May (172)
Jun - Aug (177)
Sep - Nov (195)
Dec - Feb (219)
All guests (1159)
All room types
All languages

Show reviews that mention 

Showing 763 verified guest comments
12345
10.0
Exceptional
Muhammad from Singapore
Family with young children
2 Bedroom Ocean View Apartment
Stayed 5 nights in September 2016

Awesome view with easy access to shopping”

Peppers Soul Surfers Paradise exceeded beyond my expectation. The view from our apartment at level 56 was phenomenal.!! We had a 2 bedroom apartment sea view and it was a huge room, clean and cozy. All their staff was very friendly, helpful and going an extra mile to help you out in the event you requires any help. Peppers Soul Surfers Paradise is located at the heart of surounding shopping area. As for the theme park, if do not have a rental car, u would want to find out their free shuttle service. You would only require to know where's their pick up location and time of pick up. Overall we're happy with our stay & of cuz we would come back & stay with Peppers Soul Surfers Paradise.

Reviewed September 18, 2016
9.6
Exceptional
Ashish from India
Family with young children
2-Bedroom Sky View Apartment
Stayed 4 nights in May 2018

Awesome Experience !!!”

One of the finest serviced apartments i have stayed. There can not be a better location in Gold Coast in comparison to Peppers Soul. Property is bang on Surfers Paradise. Exceptional view of the Pacific Ocean, Fully functional apartment with almost all facilities, Helpful staff. Mesmerising views from all rooms. Few of the top restaurants were at walking distance. Overall an exceptional experience.... Highly recommended. A bit expensive though.

Reviewed June 03, 2018
10.0
Exceptional
Chan from Singapore
Couple
1 Bedroom Ocean View Apartment
Stayed 1 night in October 2014

Best hotel in Gold coast!”

Location, Food & Beach view!

Best hotel ever in Gold coast! If you are looking for a place to stay in to make your trip memorable, look no further! I will definitely be back here if I go back to Gold coast! The famous surfer's Paradise beach is just at the doorstep, Beautiful view from our balcony. We love this place so much we are considering buying an apartment here! Shopping ( that closes late) is available just below the hotel! We had dinner at Soul Seduction in the hotel & it was one of our best meal! Staffs were friendly & helpful. I couldn't check in early thus left our perishable food with the staff & they were in my room's fridge when I came back from shopping! Hassle free! Room was up class & the best in our entire Gold coast trip. Huge, clean room. Equipments were all working well & their drawers was all "slam-free" type. (I think they call it hydraulic drawers?) We watched the sunrise with no obstruction at all. Totally worth every penny staying here!! Highly recommend anyone/everyone to stay here!

Reviewed November 20, 2014
10.0
Exceptional
Norafaizah from Malaysia
Couple
1 Bedroom Ocean View Apartment
Stayed 2 nights in November 2018

FABULOUS”

I recently enjoyed a FABULOUS stayed in Peppers Soul Surfers Paradise, Gold Coast. The most spectacular panoramas can be enjoyed from my balcony 27th floor, one of the most amazing hotel in GC, Australia. Awesome!

Reviewed November 28, 2018

Thanks for the review Norafaizah! Very pleased to read you enjoyed the view and your stay overall. We hope to welcome you back again soon. Regards Chris

Responded December 04, 2018
Peppers Soul Surfers Paradise
10.0
Exceptional
Ng from Hong Kong
Couple
1 Bedroom Ocean View Apartment
Stayed 5 nights in May 2017

Paradise in Surfer Paradise”

Have spent 5 excellent nights in Pepper Soul which located in the city center with walkable distance to all malls and the tram station. Staff were very friendly and helpful; Room was spacious with a large balcony with 180-degree coastline view and surprisingly a jacuzzi in the suite; Satisfactory daily cleaning services. Everything was amazing and Pepper Soul is a real paradise in Surfer Paradise.

Reviewed May 08, 2017

Hi Ng, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

Responded June 14, 2017
Peppers Soul Surfers Paradise
9.6
Exceptional
Rosemarie from Philippines
Family with young children
3-Bedroom Sky View Apartment
Stayed 1 night in July 2019

Great Location & Amazing View on Sky Room”

You cannot beat the location of Peppers Soul in Surfers Paradise. Everything is around you. We were on a 3BR Suite on the 46th Floor and the view is absolutely amazing. The unit is kept really clean and is spacious enough for the family. The kitchen is well furnished if you want to dine in but then all the great restaurant is just around you so why bother. Everyone had a great time and we were even offered a late check out for minimal fee so we still enjoyed and able to do some activities the following morning. Highly recommended.

Reviewed July 22, 2019

Great to hear that you enjoyed your stay with us and enjoying the local area. Thank you for the recommendation, we look forward to welcoming you back. Kind regards, Matthew.

Responded July 27, 2019
Peppers Soul Surfers Paradise
9.3
Exceptional
Mark from Thailand
Couple
1 Bedroom Ocean View Apartment
Stayed 5 nights in July 2014

Romantic Bliss with Soul”

View, Pool Spa and Restaurant

Our stay was fantastic, from the courteous valet parking staff and reception on arrival, to leaving all staff were very friendly and very helpful. Our well appointed room was larger than expected, especially as we have stayed in other 5 star hotels and have had to endure small rooms. The bathrooms were large, our only issue was the ensuite spa bath did not work. The view can not be beaten. The swimming pool, spas, steam room and sauna were in excellent condition. Seductions restaurant had first class and food to die for. The servings were larger than expected but greatly appreciated. In our opinion Soul stands out from other hotels both in value for money, excellent service not to mention the surfers paradise skyline.All of this made for a much needed romantic break. We will definitely be staying here again and would without hesitation recommend Soul to anyone, Thank you Jenelle and Mark

Reviewed July 26, 2014
9.0
Exceptional
Yuk from Hong Kong
Couple
1 Bedroom Ocean View Apartment
Stayed 1 night in June 2014

Spacious Apartment with Sea/Beach VIew”

Room, location & views

We stayed in the 2 Bedroom Apartment with Ocean View. The apartment is spacious with a balcony and totally uninterrupted sea and beach views. The location is excellent as the hotel is just next to the shopping centre and many restaurants and opposite to the surfers paradise beach. We highly recommend this hotel to anyone who comes to Gold Coast for holiday. It is value for money. The only concern is that the staff entered into our apartment twice while we were still in the room but we couldn't hear any ring bell or knocks on door. The staff were friendly and apologised to us though.

Reviewed June 29, 2014
8.7
Excellent
Mabel from Australia
Family with teens
2 Bedroom Ocean View Apartment
Stayed 4 nights in November 2015

Very nice hotel”

excellent location, close to beach and shops, good facilities

We enjoyed our stay at Peppers Souls Surfers Paradise. Parking was free there. The unit was excellent and we love the ocean view. I used the pool, sauna and gym during my stay there. Shops and restaurants are close by. Will recommend Peppers Souls to friends who plan to go to Surfers Paradise.

Reviewed December 06, 2015
10.0
Exceptional
LEUNG from Hong Kong
Group
1 Bedroom Ocean View Apartment
Stayed 3 nights in February 2020

Good view and nice service”

The apartment is right next to the Surfers Paradise and I could view a 180 degree view of the beach and South Pacific Ocean just at the large balcony of my room. The staff are nice and the service is good too. The room is clean. Having meals at the Hype restaurant by the sea is also a highlight of my stay in Peppers Soul.

Reviewed February 24, 2020
9.0
Exceptional
Junqi from China
Solo traveler
2 Bedroom Ocean View Apartment
Stayed 3 nights in August 2015

Excellent location ”

Friendly staffs, excellent location and comfortable room

We had stayed at Peppers Souls for three days, it was an excellent experience of a high standard service and the beautiful views. You can easy to access to shops and restaurants. The only things we were not satisfied was the lift very slow. Overall, we recommend to choose Peppers Souls when you travel Gold Coast.

Reviewed August 31, 2015
9.3
Exceptional
Wei from Malaysia
Couple
Stayed 2 nights in December 2012

Lovely and well worth resort stay”

Centrally located in the most happening part of Surfer Paradise

The hotel is just excellently maintained and the room was nicely renovated according to the needs of either couple traveller or for family. The balcony can oversee 80% of the surfer paradise along the coastal. It's just simply nice stay experience with Sea Temple. Free carpark is a plus as if you choose to stay with Sea Temple, dont bother to bring out your car as you will be able to cover the most happening Surfer zone within 2 hours (slow walk). The staff was really nice and friendly. Though the price is kind of higher end in Surfer Paradise after Hilton Hotel, but overall, the hotel is meet that kind of 5-stars expectation, at least for me n my wife felt that way. Hotel is also full with facilities for guest to use it, however, we have not enough time to utilise it while we were there.

Reviewed December 26, 2012
9.6
Exceptional
Denise from Singapore
Couple
2 Bedroom Ocean View Apartment
Stayed 2 nights in September 2019

Amazing stay at Surfer's Paradise ”

Peppers Soul was nothing short of amazing! It was a very pleasant stay. The 2 bedroom ocean view room I stayed was located on the 18th floor and both the bedrooms and living area has a full view of the ocean. We could catch the sunrise from the balcony. Room was tastefully decorated with luxurious fittings. Master bedroom toliet comes with a jacuzzi tub. Kitchen was well equipped with everything you need. There's also a washer and dryer. The outdoor swimming pool located on the 3rd floor has amazing views of the ocean as well. There's a heated jacuzzi pool outdoor and another one indoor. Hotel is within walking distance to shops, supermarket and restaurants If there's anything that I have to complain, that would be the carpark. It's a complicated maze and there'd quite a number of lots reserved for the owners. Nonetheless, we enjoyed our stay at Peppers and will definitely be back!

Reviewed September 26, 2019

Thank you for your review Denise, It's great to read that you enjoyed every aspect of your stay with us taking advantage of our views, facilities and location. We look forward to welcoming you back to Peppers Soul. Kind Regards, Matthew.

Responded October 05, 2019
Peppers Soul Surfers Paradise
7.7
Very good
Michael from Australia
Couple
1 Bedroom Ocean View Apartment
Stayed 2 nights in April 2014

Weekend away”

Location, beach, new

Stayed at the Soul Surfers Paradise. The hotel is very new and the rooms are nicely appointed. The hotel rooms a more like apartments with a fully self contained kitchen. There are still hotel amenities like room service but this type of hotel for the price would suit self-catering families. The staff were pleasant and knowledgeable. We really enjoyed our stay but for the price there are better value options on the Gold Coast. Few will command such a central location.

Reviewed April 27, 2014
9.0
Exceptional
Wenting from China
Couple
1 Bedroom Ocean View Apartment
Stayed 1 night in July 2014

luxury and great location”

room design, location and service

new hotel in the central location of Surfers Paradise room is very comfortable to stay, the best of the hotels we have stayed in Gold Coast only problem was the elevator, it took very long to wait for the elevator.

Reviewed September 12, 2014
10.0
Exceptional
Fiona from China
Couple
Stayed 4 nights in March 2016

We'd love to spend some time in this hotel again”

This hotel is everything you can expect for the holiday in Gold Coast. My family and I had a great time of staying at Peppers Soul. Definitely will recommend to all my friends and families.

Reviewed March 16, 2016
9.3
Exceptional
Wee from Singapore
Family with teens
Stayed 6 nights in June 2012

Wonderful stay with clean & nice decor.”

1) Good and wide view of the beach and sea, 2) lots of shops around the hotel 3) Ample parking space

We enjoyed staying at the Sea Temple Surfers Paradise at Soul. Mainly because: 1) Good sea view from the balcony, 2) Apt is clean and fresh 3) Easy to use appliances such as oven, cooker, dish washer, washing machine and dryer 4) Lots of TV channels 5) Easy access to food and shopping around the hotel vicinity Good value for money!!!!

Reviewed June 25, 2012
8.7
Excellent
wei from Singapore
Family with teens
Stayed 1 night in July 2012

luxury serviced apartment”

superb view and well maintained apartment

i've stay in a number of hotels in gold coast but this is no doubt the best one i have stayed in so far. condition of the apartment is new, excellent service from staff, superb view of the coast line, location is right in frontof the surfers paradise beach

Reviewed August 02, 2012
9.7
Exceptional
WAH from Malaysia
Family with young children
2 Bedroom Ocean View Apartment
Stayed 5 nights in July 2014

Relax, Comfort & Convenience”

Location, Friendly Staff, Comfort Unit

It was one of the best and relax holiday I have ever had with 12 family members including 4 kids. The concierge staff were especially friendly and helpful. Because we have made all the theme parks arrangement after we check in. They are the 1 that help us with the best deals for entrance tickets and advice on the visiting schedule. Just opposite to surfers paradise and plenty of restaurant to choose from on that area. Price is reasonable for that kind of location, environment and the service.

Reviewed August 20, 2014
10.0
Exceptional
MICHELLE from Australia
Couple
1 Bedroom Ocean View Apartment
Stayed 3 nights in November 2015

********** Absolutely AMAZING********”

View Location Design

We had the most amazing experience staying at Peppers Souls. Everything was just perfect. We hardly wanted to leave the room. The ocean view was just totally amazing, The beach was perfect and so close. The shops were at our fingertips but who wants to shop when the pool is calling you. The problem was which pool will I swim in now? I celebrated my 60th birthday wining and dining in Seaductions. What a spectacular evening. I couldn't fault a thing except we had to leave. I am re-booking!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Reviewed November 25, 2015
12345
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