Peppers Soul Surfers Paradise
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1 Bedroom Ocean View Apartment - Guestroom Peppers Soul Surfers Paradise
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9.1
Exceptional
2.1% this month
/10
(2499 reviews)See what guests said
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9.8
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Surfers Paradise Beachfront Markets70 m
  • Surfers Paradise530 m
  • SkyPoint Observation Deck560 m
  • Broadbeach2.94 km
  • Sea World5.06 km
  • Burleigh Heads Beach9.28 km
  • Wet 'n' Wild14.67 km
  • Warner Bros Movie World15.55 km
  • Dreamworld19.05 km
  • Coolangatta Beach21.29 km
  • Free Wi-Fi

    Peppers Soul Surfers Paradise

    8 The Esplanade Corner Venning Street & The Esplanade, Surfers Paradise, Gold Coast, Australia, 4217 - See map

    This property is in high demand!

    Booked 39 times | 5 travelers are looking at this property right now

    "Ocean view was spectacular, interiors were decorated beautifully and high quality and room very clean."
    Shumin - October 24, 2018
    Exceptional comfort
    9.5 room quality and comfort
    Exceptional cleanliness
    9.2 rating for cleanliness
    Exceptional facilities on premise
    9.1 facilities on premise
    Exceptional service
    9.0 rating for service
    • 270 meters to public transportation

    • 130 meters to the beach

    • Located in heart of Gold Coast

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 96% of all properties in Gold Coast in the last 24 hoursCompared to 2,613 Gold Coast properties at Agoda for various dates
    Property ranking|Compared to 2,613 Gold Coast properties
    See all rankings
    Location score
    9.8/10
    Cleanliness score
    9.2/10
    Room comfort score
    9.5/10
    Review score - United States
    9.3/10
    Better than
    99
    %
    of Gold Coast properties
    Better than
    99
    %
    of Gold Coast properties
    Better than
    99
    %
    of Gold Coast properties
    Better than
    99
    %
    of Gold Coast properties
    Value for money8.7
    Distance to city center0.5 km
    Location rating9.8
    Nearest airportGold Coast Airport (OOL)
    Distance to airport20.2 km

    Rooms available at Peppers Soul Surfers Paradise

    9.5
    Exceptional
    Room comfort & quality
    3-Bedroom Sub Penthouse
    3-Bedroom Sub Penthouse
    ...
    • Room size: 262 m²/2820 ft²
    • Balcony/terrace
    • 1 king bed or 2 single beds...
    Enter dates to see prices
    2 Bedroom Ocean View Apartment
    2 Bedroom Ocean View Apartment
    ...
    • Room size: 132 m²/1421 ft²
    • Ocean view
    • 1 king bed & 1 king bed or ...
    Enter dates to see prices
    3-Bedroom Ocean View Apartment
    3-Bedroom Ocean View Apartment
    ...
    • Room size: 160 m²/1722 ft²
    • Ocean view
    • 2 single beds and 2 king be...
    Enter dates to see prices
    1 Bedroom Ocean View Apartment
    1 Bedroom Ocean View Apartment
    ...
    • Room size: 120 m²/1292 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    3-Bedroom Penthouse
    3-Bedroom Penthouse
    ...
    • Separate shower/bathtub
    • 3 bedrooms
    • 1 king bed & 1 king bed & 1...
    Enter dates to see prices
    3-Bedroom Sky View Apartment
    3-Bedroom Sky View Apartment
    ...
    • Room size: 160 m²/1722 ft²
    • Ocean view
    • 1 king bed & 1 king bed & 1...
    Enter dates to see prices
    2-Bedroom Sky View Apartment
    2-Bedroom Sky View Apartment
    ...
    • Room size: 135 m²/1453 ft²
    • Ocean view
    • 1 king bed & 1 king bed or ...
    Enter dates to see prices
    4-Bedroom Sub-Penthouse
    4-Bedroom Sub-Penthouse
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 king bed & 1 king bed & 1...
    Enter dates to see prices
    Two-Bedroom Apartment with Ocean View
    Two-Bedroom Apartment with Ocean View
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices

    What people love about Peppers Soul Surfers Paradise

    • 10.0
      Exceptional
      Location

      "Strategic location with brillient view and spacious room."

      Piyakarn

      |

      October 27, 2018

    • 10.0
      Exceptional

      "Slept like a baby on comfy bed and amazing down pillows."

      Shumin

      |

      October 24, 2018

    • 10.0
      Exceptional

      "It was an amazing experience staying in this place."

      naval

      |

      November 29, 2018

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    More about Peppers Soul Surfers Paradise

    More about Peppers Soul Surfers Paradise

    10.0
    Exceptional

    "Excellent location, breathtaking views, extraordinary servic..."

    naval

    |

    November 29, 2018

    An overview

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    Most talked about facilities

    View
    58 mentions
    Beach
    29 mentions
    Housekeeping
    27 mentions
    Swimming Pool
    14 mentions

    What they offer

    10.0
    Exceptional

    "Highly recommended to everyone who is visiting Gold Coast."

    PAK H.

    |

    July 3, 2016

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Peppers Soul Surfers Paradise from real guests

    Overall rating
    9.1
    Exceptional
    From 2499 reviews
    Provided by verified guests of
    Agoda Reviews (1019)Booking.com Reviews (1480)
    Rating via Agoda9.1
    /
    10
    Exceptional
    2.1% this month
    Cleanliness9.2
    Facilities9.1
    Location9.8
    Room comfort and quality9.5
    Service9.0
    Value for money8.7
    High score for Gold Coast
    Rating
    9+ Exceptional (477)
    8-9 Excellent (142)
    7-8 Very Good (65)
    6-7 Good (16)
    <6 Below Expectation (25)
    Time of the year
    Mar - May (171)
    Jun - Aug (171)
    Sep - Nov (186)
    Dec - Feb (197)
    All guests (1019)
    All room types
    All languages

    Show reviews that mention 

    Showing 725 verified guest comments
    12345
    9.6
    Exceptional
    Rosemarie from Philippines
    Family with young children
    3-Bedroom Sky View Apartment
    Stayed 1 night in July 2019

    Great Location & Amazing View on Sky Room”

    You cannot beat the location of Peppers Soul in Surfers Paradise. Everything is around you. We were on a 3BR Suite on the 46th Floor and the view is absolutely amazing. The unit is kept really clean and is spacious enough for the family. The kitchen is well furnished if you want to dine in but then all the great restaurant is just around you so why bother. Everyone had a great time and we were even offered a late check out for minimal fee so we still enjoyed and able to do some activities the following morning. Highly recommended.

    Reviewed July 22, 2019

    Great to hear that you enjoyed your stay with us and enjoying the local area. Thank you for the recommendation, we look forward to welcoming you back. Kind regards, Matthew.

    Responded July 27, 2019
    Peppers Soul Surfers Paradise
    10.0
    Exceptional
    CHAW from Malaysia
    Family with young children
    3-Bedroom Ocean View Apartment
    Stayed 4 nights in June 2019

    Best & Worth To Stay! ”

    Unfortunately, there are discrepancy on the payment charged to my credit card with the price shown and listed as in the confirmation booking voucher! (Charged RM5,255.57 Vs Booking Price RM4,943.31, +6% more???) . Still pending reply from the Agent-Agoda and PSSP.

    Reviewed June 24, 2019

    Great to hear that you enjoyed your stay with us. Regards, Matthew.

    Responded July 27, 2019
    Peppers Soul Surfers Paradise
    8.0
    Excellent
    OH from Singapore
    Couple
    1 Bedroom Ocean View Apartment
    Stayed 3 nights in May 2019

    This is the standard of all ocen view room should be like”

    This is more of an apartment then a hotel. Facilities are really pretty comprehensive. Eg. A complete kitchen with all the utensils, microwave, oven, coffee machines, kettle, huge fridge. Washer & dryer, irons, etc. And of cuz, the view what u are really paying for. It's magnificent! However, the daily room cleaning service was rather disappointing. It's very apparent that they dont vacuum the floor becuz the hair in the toilet is piling up for the 3 nights we were there. Quite disgusting. Also, there were no tissue paper, table cloth & hand towels provided which is quite strange.

    Reviewed May 19, 2019

    Thank you for your review, We do provide all necessary amenities in your apartments including the items mentioned. If there is anything you require for your room we strive to make it happen as we wish you a comfortable time. Our housekeeping standards are kept to the brand standards, how ever if you have areas of concern please bring to our attention so we can amend as soon as possible you can enjoy your time with us. It's great to hear that you enjoyed the rest of the rooms amenities and the spectacular view from you apartment. Kind Regards, Matthew

    Responded August 09, 2019
    Peppers Soul Surfers Paradise
    5.6
    Ahmed from United Arab Emirates
    Couple
    1 Bedroom Ocean View Apartment
    Stayed 4 nights in June 2019

    Above average”

    The cleaning was bad, they didn’t cleaned our department daily. And when they want to clean, they choose only one thing to clean it. That was so bad. They didn’t changed our bed sheet over the time we were there. The AC was hot and not working all the time. Also, we booked a department with a full view of the ocean, but they gave us a department with half view, then we asked to change it and they recharged us more.

    Reviewed June 26, 2019

    Thank you for taking the time to post your review. The cleaning services are in line with the brands standards. Sorry to hear about the air-conditioning, I trust that you bought this to our attention so we could rectify the issue during your stay. The maintenance manager is currently conducting an investigation into the issue you experienced. As you've booked our one bedroom we are limited for room selection, you would have still enjoyed interrupted view of the ocean. To enjoy north-east or south-east views you require to upgrade to a two bedroom where you can enjoy larger living spaces and balcony. Kind regards, Matthew.

    Responded July 28, 2019
    Peppers Soul Surfers Paradise
    8.4
    Excellent
    Justina from Singapore
    Family with teens
    3-Bedroom Ocean View Apartment
    Stayed 4 nights in January 2019

    Almost perfect accommodation”

    Amazing view, good location, spacious, very clean & fantastic, attentive staff. Would have given a perfect score if we didn't have to wait for the lift for at least 10 mins each time we need to a ride in it & if water pressure for shower is stronger.

    Reviewed January 10, 2019

    Hi Justina, Thanks for the review. I note the dates you stayed are among the busiest of the year, so lift wait times are a little longer that usual. Pleased to hear you experience overall was positive and we hope to welcome you back again soon. Regards Chris

    Responded January 11, 2019
    Peppers Soul Surfers Paradise
    10.0
    Exceptional
    Norafaizah from Malaysia
    Couple
    1 Bedroom Ocean View Apartment
    Stayed 2 nights in November 2018

    FABULOUS”

    I recently enjoyed a FABULOUS stayed in Peppers Soul Surfers Paradise, Gold Coast. The most spectacular panoramas can be enjoyed from my balcony 27th floor, one of the most amazing hotel in GC, Australia. Awesome!

    Reviewed November 28, 2018

    Thanks for the review Norafaizah! Very pleased to read you enjoyed the view and your stay overall. We hope to welcome you back again soon. Regards Chris

    Responded December 04, 2018
    Peppers Soul Surfers Paradise
    6.0
    Benjamin from Philippines
    Family with young children
    2 Bedroom Ocean View Apartment
    Stayed 1 night in July 2019

    Never again”

    Q1

    Reviewed July 22, 2019

    Sorry to hear about your review Benjamin. If you would like to contact us it would be good find out how we could improve on our service. Kind regards, Matthew matthew.cole@peppers.com.au 07 5635 5700

    Responded July 28, 2019
    Peppers Soul Surfers Paradise
    6.0
    Marc from Thailand
    Couple
    1 Bedroom Ocean View Apartment
    Stayed 1 night in April 2019

    3-star hotel for a 5-star price”

    It was a very disappointing experience overall. Facilities were grimy, room fittings were low-end and old. Interior design was more characteristic of a 3-star hotel. Room price was extraordinarily expensive for such an underwhelming property and hotel experience. There were several critical flaws with the room, like water damage, a fan which was impossible to use sleep while sleeping, broken speakers in the living room giving off a low-frequency vibration constantly. Wifi was atrocious during peak times, and downloads were blocked preventing me from accessing an important email attachment. There was also an interesting "welcome note" in the guise of a passive-aggressive list of what not to do, and how the hotel disrupts/charges/put rules that limit the overall hotel experience. This property might be fine for young families, but they market it as some premium hotel experience when really it's just a glorified holiday apartment building.

    Reviewed April 14, 2019

    Hi Mark, Sorry to hear about your experience. Your comments do not align with the services and offerings at Peppers Soul. Can you please confirm this is a review of Peppers Soul as we certainly do not have a welcome note with a list of things not to do. Regards Chris

    Responded May 10, 2019
    Peppers Soul Surfers Paradise
    10.0
    Exceptional
    Khor from Malaysia
    Family with young children
    3-Bedroom Ocean View Apartment
    Stayed 3 nights in June 2019

    Nice view, Good facilities”

    Happy staying in this area. Super nice, comfortable & great location to enter. Hotel facilities is great & apartment room super nice & cozy

    Reviewed June 13, 2019

    Fantastic to hear that you enjoy your apartment, making use of our facilities and exploring our local area. We look forward to seeing you again. Regards, Matthew

    Responded July 27, 2019
    Peppers Soul Surfers Paradise
    10.0
    Exceptional
    kai from Malaysia
    Family with teens
    2 Bedroom Ocean View Apartment
    Stayed 5 nights in June 2019

    Exceptional”

    everything is excellent, very enjoyed with this hotel , nice view and very convenient place , but wish the hotel breakfast can be improve make it more choice.

    Reviewed June 10, 2019

    Thank you for taking the time to review our property. We are delighted to hear that you enjoyed your stay. I have passed on your constructive feed back to our restaurant manger for their consideration. Kind regards, Matthew.

    Responded July 28, 2019
    Peppers Soul Surfers Paradise
    10.0
    Exceptional
    pusit from Thailand
    Business traveler
    1 Bedroom Ocean View Apartment
    Stayed 2 nights in June 2019

    Good location and new decoration ”

    You could walk to surfer paradise shopping area and into the beach. Room was huge with reasonable price, new and awesome ocean view.

    Reviewed June 06, 2019

    Great to hear that you enjoyed exploring our local surroundings during your stay. Thank you for your review. Kind regards, Matthew.

    Responded July 28, 2019
    Peppers Soul Surfers Paradise
    8.0
    Excellent
    Soniviel from Indonesia
    Family with young children
    2-Bedroom Sky View Apartment
    Stayed 4 nights in May 2019

    Very recommended”

    Very2 recommended, greeat location great staffs

    Reviewed June 02, 2019

    Thank you so much for your recommendation. Our team look forward to seeing you again. Kind regards, Matthew.

    Responded July 28, 2019
    Peppers Soul Surfers Paradise
    8.0
    Excellent
    Geraldine from Singapore
    Family with young children
    3-Bedroom Sky View Apartment
    Stayed 4 nights in April 2018

    amazing stay”

    stayed at 61th floor 3 bedroom sky view apt, and it was amazing! the view, the apt was great. it was pricey but worth it. location is super convienient, to the beach, cafes, supermarkets, entertainment. i would definately stay here again.

    Reviewed May 02, 2018
    9.2
    Exceptional
    Rebecca from Hong Kong
    Family with young children
    3-Bedroom Ocean View Apartment
    Stayed 5 nights in February 2018

    Good location and nice view ”

    Very nice view and good location. Hotel staffs were friendly. They tried hard to satisfy our requests. However, we needed to pay the additional cleaning fee due to their policy when we changed to another room. We enjoyed our 5 nights stay here.

    Reviewed February 22, 2018

    Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

    Responded February 23, 2018
    Peppers Soul Surfers Paradise
    9.6
    Exceptional
    RAHINNI from Singapore
    Family with young children
    2 Bedroom Ocean View Apartment
    Stayed 3 nights in January 2018

    Excellent”

    Pros: Great view. Friendly staff. Nice toilets. Self Equipped Apartment. Cons: More kids channel to be provided. Internet connection a little weak. Provide towel at pool area to avoid wet floors / lift. Great stay.

    Reviewed February 01, 2018

    Hi Rahinni, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

    Responded February 14, 2018
    Peppers Soul Surfers Paradise
    10.0
    Exceptional
    Outhanvatey from Cambodia
    Family with teens
    2 Bedroom Ocean View Apartment
    Stayed 3 nights in December 2017

    Excellent!”

    Booked for my parents. Requested for a room nearby the elevator because my father has difficulties walking long distance, they prepared everything perfectly just as requested. The view from the hotel room is incredible!

    Reviewed December 21, 2017

    Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

    Responded January 17, 2018
    Peppers Soul Surfers Paradise
    10.0
    Exceptional
    Gary from Australia
    Couple
    1 Bedroom Ocean View Apartment
    Stayed 2 nights in September 2017

    Simply the best”

    Stayed in scores of hotels and this is by far the best value for money. Staff friendly and helpful, rooms spacious and modern and all facilities are first clas. Stayed 3 nights in ocean view room and had the best short break ever.

    Reviewed September 06, 2017

    Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

    Responded September 11, 2017
    Peppers Soul Surfers Paradise
    9.2
    Exceptional
    Wai from Hong Kong
    Couple
    Stayed 2 nights in January 2017

    Awesome”

    View from the balcony is stunning. Room is clean with great facilities. Just a step to reach the Surfers Paradise beach. Restaurants and supermarkets just downstairs. Will definitely stay here again.

    Reviewed February 02, 2017

    Hi Wai, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

    Responded June 20, 2017
    Peppers Soul Surfers Paradise
    10.0
    Exceptional
    Nawal from Malaysia
    Family with teens
    3-Bedroom Ocean View Apartment
    Stayed 5 nights in September 2016

    Love this hotel”

    I would definitely come and stay here again. Location is near everything...food, good halal restaurants, beautiful beach, so many activities to do around the area. The rooms are excellently and luxuriously furnished. I simply love this hotel.....

    Reviewed December 29, 2016

    Hi Nawal, Glad to hear we delivered on expectations and look forward to welcoming you back again soon. Regards Chris

    Responded October 10, 2018
    Peppers Soul Surfers Paradise
    10.0
    Exceptional
    Nawal from Malaysia
    Family with teens
    3-Bedroom Ocean View Apartment
    Stayed 5 nights in September 2016

    Perfect place to stay”

    The location of the apartment is very convenient to activities, wvwnts, convenient stores, variety of restaurants and halal food is available at the apartment restaurant and nearby. The rooms are very clean and staff was very efficient. Checking in was fast and hassle free. I will definitely stay here again.

    Reviewed September 18, 2016
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    Peppers Soul Surfers Paradise
    |Exceptional 9.1
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    • Exceptional location
    • Surfers Paradise Beachfront Markets
    • Cavill Avenue Light Rail Station is within 0.24 km