Location rating score
"Overall the whole place was extremely clean"
Donna - January 12, 2020
Free Wi-Fi in all rooms!
|Value for money||7.6|
Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Peppers The Sands Torquay is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Peppers The Sands Torquay has a car park right on site for maximum convenience. Parking is free for guests.
Peppers The Sands Torquay does permit smoking in some areas and is not 100% smoke-free.
"Clean and quiet accommodation."
January 12, 2020
"Beautiful resort, lovely staff"
November 6, 2017
"Room was hugs and very clean."
January 7, 2020
Located just minutes from the beautiful beaches of Torquay, this premium golf resort has everything you need to relax. Peppers The Sands Torquay is approximately an hour from Melbourne and 20 minutes from Geelong, the resort offers easy access to all of the Surf Coast region’s must-see destinations. Providing 112 spacious guest rooms, each one features a private balcony or terrace. Each room is thoughtfully furnished with modern facilities such as a flat screen TV. Offering stunning golf or urban views over the region, guests staying here will enjoy the on-site, 18-hole golf course as well as Hanners restaurant and bar serving a gourmet menu in relaxed ambience. The Health Club onsite is privately owned and includes an indoor lap pool and a fully-equipped gym. A fee per guest per day to access these pool and gym facilities. Enjoy unparalleled service and a truly prestigious address at the Peppers The Sands Torquay.
"Nice l, clean and quiet resort"
February 5, 2020
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Excellent location, high quality accommodation and fantastic customer service”
We stayed at Pepper The Sands for a weekend getaway and found it to be perfectly suited to our needs. The room was spacious, comfortable and clean, the bar facilities were pretty good however quite a lot of golf traffic through on a Saturday afternoon (to be expected). The customer service was second to none, very impressed with the front reception staff. Overall a great experience, would highly recommend.
Thank you for your review of our resort. We are pleased to hear you enjoyed your stay with us. Thank you again - we hope to welcome you back to our resort in the future.
Served our needs very well”
As we were in Torquay to visit family it was largely irrelevant what was available at resort apart from comfort and cleanliness , the accommodation met our needs very adequately.
Extremely comfortable stay”
Have stayed in many hotels around the world . Peppers was so much more comfortable than so many . The bed was large , room an excellent size with amenities, there was an individual split system air conditioner which was fantastic as you didn’t have to tolerate those awful hotel air conditioners. The restaurant was lovely with excellent service .. overall the whole place was extremely clean
Thank you very much for your positive review of Peppers the Sands Resort Torquay. We are delighted that you enjoyed your stay with us. We hope to welcome you back to our resort in the future.
Disappointin. View of the car park, No pool includ”
As above .I was disappointed on a number of levels. This is promoted as a Resort. It is a golfers hotel with no pool included and we had a room with a view of the car park, no table or chairs on the balcony, they wanted to charge for breakfast, and the location is a long way out of town. Generally a bit disappointed for a romantic stay on my wife's birthday. We still enjoyed Torquay and will return but stay somewhere else
Nice Room Nice Staff”
One night stay only but enjoyed the room and the view over the golf course. A little bit out of the actual Torquay town but we had a nice stay. The bar was good value and the staff were nice
good place to stay, but hard to find”
The place is nice, however by having no number 2 in front of the hotel and 2 different Sands Terrace and Boulevard in close proximity by relying on GPS we have done couple rounds before finding the place.
Loved our stay ”
We were only here for a night but had a great stay. Everything was very modern and clean and easy with our young children. Staff at reception were not very friendly but staff in the restaurant were lovely. Upgrade to a room with a view of the golf course if you can otherwise you will be facing the car park.
Lovely location overlooking the golf course”
A lovely stay in a nice hotel. Great view of the golf course. It was too hard to get a booking for dinner though which was a shame as it is located about 2km from the centre of town so we ended up having to drive in. A great place though.
Really good and absolutely comfortable. The staff were so good to us, when we checked in the girls were so nice and very smiley made us feel really comfortable and told us if we need anything to let them know which is really good. 10/10 for staff members and a great resort all up.
Hotel room was nice and comfortable.We left our travel adaptor when we checkout and the staff was fast to respond to our queries via Agoda inbox and provided solution to sent our adaptor to our next hotel.Really appreciate their action even though the adaptor never reached us in time.
Room was hugs and very clean. We had the golf course view, only wished that there was a seating area at the balcony. They had a lap pool and gym. Wifi signal is not strong enough, you can only get it at certain spots of the room.
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us for future improvements. It’s a pleasure to hear that you were happy with the rooms and the Golf Course View. We are extremely sorry to hear that the wifi signal was not strong - we will work hard to fix the issue you experienced. Thank you again for your feedback - we will most definitely consider the outdoor furniture on the balcony. We hope to welcome you back to our resort in the future.
Relaxing long weekend getaway”
We stayed in one of their studio rooms, with view of golf course. The room was spacious and clean. Located just a few km's from town centre, it's a quiet place to getaway. Service was prompt, staff courteous and helpful. Excellent stereo in room
Easy stay for an event”
Stayed here with our 3 month old baby for a family event. Clean and very comfortable hotel. The bed and pillows were delightful. Accomodated our baby woth a porta cot. Will stay again
Beautiful resort, lovely staff
Great location and view over the golf course great”
Always clean rooms views are great if in the right room comfy beds and pillows quiet
Disappointing Dining Experience”
Ok. Celebrating our 6th wedding anniversary and chose to dine at hotel restaurant with our 17 month old son. Got told 7pm was fully booked and to come at 7.30. Ordered our food straight away and by 8.45pm our son still hadn't received his dinner (nuggets and chips). Our son was restless and hungry and when we asked for his food they thought we'd want to eat all together. What toddler eats dinner at 9pm. So by 9pm his meal came out. By 9.15pm our dinners had not been served and our son was ready for bed. We had to ask for our dinners to be delivered to our room. All we wanted was a nice night out having dinner and a few drinks but ended up eating in our room. Although they offered free drinks and dessert, we had to leave and put our son to bed. Surely they would know to bring a childs meal out first. Very disappointed we couldn't enjoy our night out.
Spacious and clean room ”
Nice upmarket hotel with spacious and clean rooms with nice beach close by. Little bit far to walk to the town though.
service staff are helpful but clealiness is on downside.”
We found unclean hand towel when we arrived. It took time in cleaning the room next day. The place is in the heart of residential area so its a bit weird. Although, this could not be the accomodations fault as the estate was built after the resort. Price of food is high and breakfast buffet choices are limited.
Great Accom and Staff”
I booked in after midnight and the night staff, were awesome. Catered for me and i was even able to get more, a few hours without coffee LOL. Block Out blinds WOW, slept in a little, but staff were lovely again about it. So next visit in about a month booked the same studio apartment again.
Great place to stay close to everything. Breakfast was fantastic. Very friendly staff.
Thank you very much for your review of your recent stay at our hotel. Your feedback is greatly appreciated. It’s a pleasure to hear that you had a positive experience. We hope to welcome you back to our resort in the future.