8.1
Excellent
/10
(82 reviews)See what guests said
See map
8.0

Very good

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Bells Beach 8.07 km
Avalon Airport 33.72 km
Essendon Airport 81.05 km
Melbourne Airport 83.72 km
Warrnambool Airport 165.61 km
Bendigo Airport 175.08 km
King Island Airport 178.81 km
Latrobe Regional Airport 185.76 km
Stawell Airport 197.83 km
Benalla Airport 244.94 km
Peppers The Sands Torquay

"Overall the whole place was extremely clean"

Donna - January 12, 2020

Premier Suite Peppers The Sands Torquay
Beach Peppers The Sands Torquay
Golf course [on-site] Peppers The Sands Torquay
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Removed from saved list
Free Wi-Fi

Peppers The Sands Torquay

2 Sands Boulevarde, Torquay, Great Ocean Road - Torquay, Australia, 3228 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

Cheaper than 97% of all properties in Great Ocean Road - Torquay in the last 24 hoursCompared to 69 Great Ocean Road - Torquay properties at Agoda for various dates
Value for money7.6
Location rating8.0

Rooms available at Peppers The Sands Torquay

Excellent
Room comfort & quality
8.5
Studio Getaway
Studio Getaway
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed
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Studio View Room
Studio View Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 queen bed
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Studio View Getaway
Studio View Getaway
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 queen bed
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Premier Suite
Premier Suite
...
  • Room size: 45 m²/484 ft²
  • Nature view
  • 1 king bed
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Studio
Studio
...
  • Room size: 45 m²/484 ft²
  • Nature view
  • 1 queen bed
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King Classic Garden View
King Classic Garden View
...
  • Room size: 34 m²/366 ft²
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Premier Suite
Premier Suite
...
  • Room size: 78 m²/840 ft²
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Deluxe Suite
Deluxe Suite
...
  • Room size: 88 m²/947 ft²
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King Superior Golf View
King Superior Golf View
...
  • Room size: 39 m²/420 ft²
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King Classic
King Classic
...
  • Room size: 39 m²/420 ft²
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Frequently asked questions

What time is check-in and check-out at Peppers The Sands Torquay?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Peppers The Sands Torquay?

Peppers The Sands Torquay is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Peppers The Sands Torquay has a car park right on site for maximum convenience. Parking is free for guests.

What is the smoking policy at Peppers The Sands Torquay?

Peppers The Sands Torquay does permit smoking in some areas and is not 100% smoke-free.

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What people love about Peppers The Sands Torquay

  • 8.0
    Very good
    Cleanliness

    "Clean and quiet accommodation."

    Clyde

    |

    January 12, 2020

  • 10.0
    Exceptional
    Staff 

    "Beautiful resort, lovely staff"

    Jodie

    |

    November 6, 2017

  • 9.2
    Exceptional
    Cleanliness

    "Room was hugs and very clean."

    Precious

    |

    January 7, 2020

Property ranking|Compared to 69 Great Ocean Road - Torquay properties
See all rankings
Room comfort score
8.5/10
Cleanliness score
8.7/10
Cheapest price score
Room size
45 sqm.
Better than
99
%
of Great Ocean Road - Torquay properties
Better than
97
%
of Great Ocean Road - Torquay properties
Better than
97
%
of Great Ocean Road - Torquay properties
Bigger than
96
%
of Great Ocean Road - Torquay properties
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Overall rating:
8.1
Excellent
82 reviews
Cleanliness
8.7
Facilities
8.7
Location
8.0
Read all reviews >
What travelers say they love:
Great place to stay close to everything.
Harry from Australia
Couple
More about Peppers The Sands Torquay

More about Peppers The Sands Torquay

Located just minutes from the beautiful beaches of Torquay, this premium golf resort has everything you need to relax. Peppers The Sands Torquay is approximately an hour from Melbourne and 20 minutes from Geelong, the resort offers easy access to all of the Surf Coast region’s must-see destinations. Providing 112 spacious guest rooms, each one features a private balcony or terrace. Each room is thoughtfully furnished with modern facilities such as a flat screen TV. Offering stunning golf or urban views over the region, guests staying here will enjoy the on-site, 18-hole golf course as well as Hanners restaurant and bar serving a gourmet menu in relaxed ambience. The Health Club onsite is privately owned and includes an indoor lap pool and a fully-equipped gym. A fee per guest per day to access these pool and gym facilities. Enjoy unparalleled service and a truly prestigious address at the Peppers The Sands Torquay.

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Most talked about facilities

Housekeeping
5 mentions
Breakfast
3 mentions
Swimming Pool
3 mentions
Food & Dining
1 mention

What they offer

8.8
Excellent
Cleanliness

"Nice l, clean and quiet resort"

ka

|

February 5, 2020

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Property's guest policies

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Some helpful facts

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Reviews of Peppers The Sands Torquay from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.7
Facilities8.7
Location8.0
Room comfort and quality8.5
Service8.5
Value for money7.6
High score for Great Ocean Road - Torquay
Rating
9+ Exceptional (10)
8-9 Excellent (11)
7-8 Very Good (14)
6-7 Good (6)
<6 Below Expectation (5)
Time of the year
Mar - May (7)
Jun - Aug (6)
Sep - Nov (10)
Dec - Feb (23)
All guests (82)
All languages

Show reviews that mention 

Showing 46 verified guest comments
123
10.0
Exceptional
Kristy from Australia
Couple
Studio View Room
Stayed 1 night in February 2019

Excellent location, high quality accommodation and fantastic customer service”

We stayed at Pepper The Sands for a weekend getaway and found it to be perfectly suited to our needs. The room was spacious, comfortable and clean, the bar facilities were pretty good however quite a lot of golf traffic through on a Saturday afternoon (to be expected). The customer service was second to none, very impressed with the front reception staff. Overall a great experience, would highly recommend.

Reviewed February 11, 2019

Thank you for your review of our resort. We are pleased to hear you enjoyed your stay with us. Thank you again - we hope to welcome you back to our resort in the future.

Responded February 14, 2020
Peppers The Sands Torquay
8.7
Excellent
Louise from Australia
Couple
Studio View Getaway
Stayed 2 nights in June 2014

Served our needs very well”

Cleanliness Staff friendliness Quiet surroundings

As we were in Torquay to visit family it was largely irrelevant what was available at resort apart from comfort and cleanliness , the accommodation met our needs very adequately.

Reviewed June 11, 2014
10.0
Exceptional
Donna from Australia
Couple
Studio View Room
Stayed 1 night in January 2020

Extremely comfortable stay”

Have stayed in many hotels around the world . Peppers was so much more comfortable than so many . The bed was large , room an excellent size with amenities, there was an individual split system air conditioner which was fantastic as you didn’t have to tolerate those awful hotel air conditioners. The restaurant was lovely with excellent service .. overall the whole place was extremely clean

Reviewed January 12, 2020

Thank you very much for your positive review of Peppers the Sands Resort Torquay. We are delighted that you enjoyed your stay with us. We hope to welcome you back to our resort in the future.

Responded February 14, 2020
Peppers The Sands Torquay
7.3
Very good
Ian from Australia
Couple
Stayed 1 night in January 2014

Disappointin. View of the car park, No pool includ”

No Pool, Golf hotel but the sight does not say that, View of car park! Not a resort but golf retreat!

As above .I was disappointed on a number of levels. This is promoted as a Resort. It is a golfers hotel with no pool included and we had a room with a view of the car park, no table or chairs on the balcony, they wanted to charge for breakfast, and the location is a long way out of town. Generally a bit disappointed for a romantic stay on my wife's birthday. We still enjoyed Torquay and will return but stay somewhere else

Reviewed January 30, 2014
6.8
Good
jonathan from Australia
Couple
Studio View Room
Stayed 1 night in March 2020

Nice Room Nice Staff”

One night stay only but enjoyed the room and the view over the golf course. A little bit out of the actual Torquay town but we had a nice stay. The bar was good value and the staff were nice

Reviewed May 26, 2020
8.4
Excellent
Dariusz from Australia
Couple
King Classic
Stayed 1 night in December 2017

good place to stay, but hard to find”

The place is nice, however by having no number 2 in front of the hotel and 2 different Sands Terrace and Boulevard in close proximity by relying on GPS we have done couple rounds before finding the place.

Reviewed January 01, 2018
9.2
Exceptional
Rhonda from Australia
Family with young children
Stayed 1 night in December 2016

Loved our stay ”

We were only here for a night but had a great stay. Everything was very modern and clean and easy with our young children. Staff at reception were not very friendly but staff in the restaurant were lovely. Upgrade to a room with a view of the golf course if you can otherwise you will be facing the car park.

Reviewed January 03, 2017
8.3
Excellent
Caroline from Australia
Solo traveler
Studio View Room
Stayed 1 night in November 2012

Lovely location overlooking the golf course”

Great for golfers!

A lovely stay in a nice hotel. Great view of the golf course. It was too hard to get a booking for dinner though which was a shame as it is located about 2km from the centre of town so we ended up having to drive in. A great place though.

Reviewed November 07, 2012
8.7
Excellent
Maryam from Australia
Couple
Studio View Room
Stayed 1 night in January 2015

Comfort”

Comfortable bed, balcony & big shower!

Really good and absolutely comfortable. The staff were so good to us, when we checked in the girls were so nice and very smiley made us feel really comfortable and told us if we need anything to let them know which is really good. 10/10 for staff members and a great resort all up.

Reviewed February 03, 2015
8.4
Excellent
Ann-Marie from Singapore
Family with young children
Studio View Room
Stayed 2 nights in June 2018

Excellent”

Hotel room was nice and comfortable.We left our travel adaptor when we checkout and the staff was fast to respond to our queries via Agoda inbox and provided solution to sent our adaptor to our next hotel.Really appreciate their action even though the adaptor never reached us in time.

Reviewed June 23, 2018
9.2
Exceptional
Precious from Australia
Couple
Studio View Room
Stayed 1 night in January 2020

Beautiful hotel”

Room was hugs and very clean. We had the golf course view, only wished that there was a seating area at the balcony. They had a lap pool and gym. Wifi signal is not strong enough, you can only get it at certain spots of the room.

Reviewed January 07, 2020

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us for future improvements. It’s a pleasure to hear that you were happy with the rooms and the Golf Course View. We are extremely sorry to hear that the wifi signal was not strong - we will work hard to fix the issue you experienced. Thank you again for your feedback - we will most definitely consider the outdoor furniture on the balcony. We hope to welcome you back to our resort in the future.

Responded February 14, 2020
Peppers The Sands Torquay
9.7
Exceptional
Erinn from Canada
Couple
Studio View Room
Stayed 2 nights in June 2013

Relaxing long weekend getaway”

Excellent facilities, prompt service, clean & comfortable rooms

We stayed in one of their studio rooms, with view of golf course. The room was spacious and clean. Located just a few km's from town centre, it's a quiet place to getaway. Service was prompt, staff courteous and helpful. Excellent stereo in room

Reviewed June 13, 2013
9.2
Exceptional
Jessica from Australia
Family with young children
King Classic
Stayed 1 night in November 2016

Easy stay for an event”

Stayed here with our 3 month old baby for a family event. Clean and very comfortable hotel. The bed and pillows were delightful. Accomodated our baby woth a porta cot. Will stay again

Reviewed December 29, 2016
10.0
Exceptional
Jodie from Australia
Couple
King Classic
Stayed 1 night in November 2017

Exceptional”

Beautiful resort, lovely staff

Reviewed November 06, 2017
8.7
Excellent
Denise from Australia
Couple
Studio View Room
Stayed 1 night in February 2012

Great location and view over the golf course great”

View, comfortable beds roomy rooms

Always clean rooms views are great if in the right room comfy beds and pillows quiet

Reviewed February 21, 2012
7.0
Very good
Caralyn from Australia
Family with young children
Studio Getaway
Stayed 1 night in October 2015

Disappointing Dining Experience”

location. room was comfortable. cleanliness of hotel

Ok. Celebrating our 6th wedding anniversary and chose to dine at hotel restaurant with our 17 month old son. Got told 7pm was fully booked and to come at 7.30. Ordered our food straight away and by 8.45pm our son still hadn't received his dinner (nuggets and chips). Our son was restless and hungry and when we asked for his food they thought we'd want to eat all together. What toddler eats dinner at 9pm. So by 9pm his meal came out. By 9.15pm our dinners had not been served and our son was ready for bed. We had to ask for our dinners to be delivered to our room. All we wanted was a nice night out having dinner and a few drinks but ended up eating in our room. Although they offered free drinks and dessert, we had to leave and put our son to bed. Surely they would know to bring a childs meal out first. Very disappointed we couldn't enjoy our night out.

Reviewed November 02, 2015
8.0
Excellent
Lee from Australia
Couple
Studio View Room
Stayed 1 night in February 2020

Spacious and clean room ”

Nice upmarket hotel with spacious and clean rooms with nice beach close by. Little bit far to walk to the town though.

Reviewed February 25, 2020
5.2
Rhia from Australia
Couple
King Classic
Stayed 2 nights in April 2017

service staff are helpful but clealiness is on downside.”

We found unclean hand towel when we arrived. It took time in cleaning the room next day. The place is in the heart of residential area so its a bit weird. Although, this could not be the accomodations fault as the estate was built after the resort. Price of food is high and breakfast buffet choices are limited.

Reviewed April 20, 2017
8.4
Excellent
Kelly from Australia
Solo traveler
King Classic
Stayed 1 night in October 2016

Great Accom and Staff”

I booked in after midnight and the night staff, were awesome. Catered for me and i was even able to get more, a few hours without coffee LOL. Block Out blinds WOW, slept in a little, but staff were lovely again about it. So next visit in about a month booked the same studio apartment again.

Reviewed October 27, 2016
9.6
Exceptional
Harry from Australia
Couple
Studio View Room
Stayed 5 nights in February 2020

Exceptional”

Great place to stay close to everything. Breakfast was fantastic. Very friendly staff.

Reviewed February 07, 2020

Thank you very much for your review of your recent stay at our hotel. Your feedback is greatly appreciated. It’s a pleasure to hear that you had a positive experience. We hope to welcome you back to our resort in the future.

Responded February 14, 2020
Peppers The Sands Torquay
123
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