Above average 5.9
Based on 55 reviews

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Above average



based on 55 reviews
  • Cleanliness 5.3
  • Facilities 5.3
  • Location 7.2
  • Room Comfort/Standard 5.4
  • Service 6.3
  • Value for money 5.9
  • Food/Dining 5.5
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Alan from Malaysia
Solo traveler
Deluxe
Stayed one night in August 2015
Stuck in the 80's in a really bad way
Nice location on a hill
Bad.Stuck in the 80's and badly needs a facelift. Bathroom horrid with no hot water in the afternoon, was told would only be switched on in the evening. The next morning the water was not hot enough for a good shower.The TV was old and useless.
Reviewed August 19, 2015
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Peter from United Kingdom
Couple
Deluxe
Stayed one night in June 2015
Guests need to instruct reception staff
Position on hill - reltively good quality of refurbished room
Booked a deluxe room through agoda. 1. staff dod not at first realise this was an agoda prepaid booking. 2. Even then we were given one of the old delapidated rooms. 3. Reception taff needed to be shown that breakfast was included and prepaid. 4. At breakfast, the F&B staff needed to be corrected as they wrote out a bill. 5. When questioning the standard of the "deluxe" room we were offered a very satisfactory refurbished room. Reason for not being shown this at first - no double bed as ordered. There is clearly a disconnection between agoda and Perkasa in terms of what is available and what knowledge staff have f the booking system. That said we enjoyed our stay and recommend Tenom for the Agricutural Park.
Reviewed June 29, 2015
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Muhammad from Malaysia
Solo traveler
Superior
Stayed one night in May 2015
Need serious attention
none, none, location
i hate to say this... but its really need serious attention from the management.
Reviewed June 01, 2015
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SHAHRUL from Malaysia
Business traveler
Deluxe
Stayed 2 nights in March 2015
Distant from Tenom town
view from a hill
Reviewed May 23, 2015
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Leila from United Kingdom
Group
Superior
Stayed one night in February 2015
Tenom
View from room, air con and location.
Excellent hotel
Reviewed March 20, 2015
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Kim from Malaysia
Family with young children
Superior
Stayed one night in October 2014
good location near downtown
cool mountain view, good location, affordable rates
moldy smell, dirty and not maintained of cleanliness or engineering works. definitely needs renovation upgrade. however, it has cool mountain view. location is also pretty good if one needs to go about in downtown area.
Reviewed February 19, 2015
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Mahadimenakbar from Malaysia
Family with young children
Superior
Stayed one night in December 2014
A so-so hotel
1) Not very expansive
Reviewed December 18, 2014
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winson from Malaysia
Business traveler
Superior
Stayed one night in October 2014
bad condition hotel
very dirty with lots of insects. bad condition of the room.
Reviewed November 03, 2014
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frankie from Malaysia
Couple
Superior
Stayed one night in October 2014
book big saiz bed but get two bed
staff performance,location, value for money
i book a room with big saiz bed, how come at the end, i get two bed for husband & wife????
Reviewed October 06, 2014
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Jian from Malaysia
Business traveler
Superior
Stayed 6 nights in September 2014
A fair service, and still need improvement.
1) Nice view and surrounding. 2) Friendly staff, and 3) comfortable room.
1) Dust collected at the air-cond ventilation area is visibly clear. 2) No hot water after 11pm, as I am coming back late some time. 3) No wifi at the room, only at lobby. 4) Many mosquito at the lobby and restaurant, when I am doing the paper work and check email with laptop 5) TV channel is limited
Reviewed September 15, 2014
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