Pesona Alam Resort & Spa

4 stars out of 5
No.101 A Jl. Taman Safari, Puncak Pass, Puncak, Indonesia, 16750

Pesona Alam Resort & Spa on Puncak hill is a serene eco-friendly retreat for two travelers with stunning nature views. Enjoy mini-golf, tennis, a heated kid’s pool, a play park, and lush greenery. Nestled in Puncak Pass, Pesona Alam Resort & Spa offers access to tea plantations, local markets, and a cool climate. Enjoy an inviting pool, therapeutic massages, and a vibrant shared lounge. Select rooms have private balconies with stunning garden or mountain views and free Wi-Fi. Just 1.2 km away, Taman Safari Cisarua promises a wildlife adventure. Ideal for two travelers seeking a mix of relaxation and exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

Great Breakfast

Great View

Great food & dining

Air conditioning

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

This property is in high demand!

9 travelers have booked today.

Location 9.2
Cleanliness 9.0
Facilities 9.0
Service 8.8

Based on 6,396 verified reviews

Location

9.2

Cleanliness

9.0

Facilities

9.0

Service

8.8

Room comfort and qua...

8.6

Value for money

8.5

See map

9.2Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Taman Wisata Matahari
6.5 km
Closest landmarks
Taman Safari Indonesia
400 m
Cibeureum Waterfall
5.7 km
Alun-Alun Mandalawangi
6.0 km
Gunung Pangrango
6.0 km
Puncak Pangrango
6.1 km

Good to know

Value for money8.5
Distance to city center27 km
Location rating9.2
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport50.7 km

Rooms available at Pesona Alam Resort & Spa

Excellent
Room comfort & quality

8.6

2 Bedroom Superior
...
  • Room size: 78 m²/840 ft²
  • Garden view
  • 1 double bed & 1 single bed
Enter dates to see prices
3 Bedroom Deluxe
...
  • Room size: 78 m²/840 ft²
  • Garden view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
1 Bedroom Villa
...
  • Room size: 69 m²/743 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Deluxe
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Mountain View
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 single beds or 1 queen be...
Enter dates to see prices
3 Bedroom Villa
...
  • Garden view
  • Balcony/terrace
Enter dates to see prices
Villa 2 bedrooms (superior)
...
  • Room size: 24 m²/258 ft²
  • Garden view
Enter dates to see prices
Superior
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Two Bedroom Superior Villa
...
  • Room size: 78 m²/840 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Villa 3 Bedroom Raya in Nature Harmony - Eid Fitri Package
...
  • Room size: 100 m²/1076 ft²
  • Garden view
Enter dates to see prices

Frequently asked questions

What is the average travel time to the closest airport from Pesona Alam Resort & Spa?

The average travel time to get from Pesona Alam Resort & Spa to the airport is 150 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at Pesona Alam Resort & Spa?

Pesona Alam Resort & Spa's policy concerning children's bedding considers guests age 6 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Pesona Alam Resort & Spa built?

Pesona Alam Resort & Spa was built in 2014.

How many floors does Pesona Alam Resort & Spa have?

Pesona Alam Resort & Spa has a total of 5 floors.

How many rooms does Pesona Alam Resort & Spa have?

Pesona Alam Resort & Spa has a total of 138 rooms.

How long do guests generally stay at Pesona Alam Resort & Spa?

Verified past guests that have stayed at Pesona Alam Resort & Spa had an average nightly stay of 2 nights at this property.

What was the average room rate for Pesona Alam Resort & Spa been in the past month?

The average room rate for Pesona Alam Resort & Spa in the past month is 787102.04 IDR, compared to city's average of 1012081.63 IDR.

What is the typical rating that past Business travelers' have given to Pesona Alam Resort & Spa?

Verified business travelers that have stayed at this property have given Pesona Alam Resort & Spa an average rating of 8.0. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Pesona Alam Resort & Spa?

Past couple travelers that have stayed at this property have given Pesona Alam Resort & Spa an average rating of 8.6. You can look up on more in depth customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Can business events be hosted at Pesona Alam Resort & Spa?

Pesona Alam Resort & Spa has 9 venues available at this property and can accommodate up to 96 guests.

What is the closest airport to Pesona Alam Resort & Spa?

The nearest airport to Pesona Alam Resort & Spa is Halim Perdanakusuma International Airport, 49.0 km away.

More about Pesona Alam Resort & Spa

More about Pesona Alam Resort & Spa

Experience Tranquility at Pesona Alam Resort & Spa

Nestled in the serene surroundings of Cibeureum, Indonesia, Pesona Alam Resort & Spa offers a tranquil escape from the hustle and bustle of city life. With its stunning natural beauty and luxurious amenities, this 4-star hotel provides a perfect retreat for both leisure and business travelers. As you step into the resort, you will be greeted by a warm and inviting atmosphere. The check-in process begins at 3:00 PM, allowing you to settle in and start your vacation at your own pace. The friendly and attentive staff will ensure that your arrival is seamless, making you feel right at home. With 138 well-appointed rooms, Pesona Alam Resort & Spa offers a range of accommodations to suit every traveler's needs. Whether you're seeking a cozy room for a romantic getaway or spacious suites for a family vacation, you'll find comfort and elegance in every corner. Each room is thoughtfully designed with modern amenities and stylish decor, providing a serene and comfortable environment for a restful stay. The resort's child policy makes it an ideal choice for families. Children between the ages of 6 to 11 can stay free of charge, allowing you to create lasting memories with your loved ones without any additional cost. The resort also offers a variety of family-friendly activities, including a kids' club and a dedicated pool area, ensuring that your little ones are entertained throughout their stay. Located just 27 kilometers from the city center, Pesona Alam Resort & Spa offers a peaceful retreat away from the urban chaos. Surrounded by lush greenery and breathtaking landscapes, this oasis of tranquility allows you to reconnect with nature and rejuvenate your senses. Whether you're lounging by the pool, indulging in a spa treatment, or exploring the nearby attractions, you'll find yourself immersed in a world of serenity and relaxation. With its impeccable service, luxurious accommodations, and idyllic setting, Pesona Alam Resort & Spa is the perfect destination for those seeking a peaceful and rejuvenating escape. Book your stay today and experience the beauty and tranquility of this hidden gem in Cibeureum, Indonesia.





















Indulge in a Delicious Breakfast Buffet at Pesona Alam Resort & Spa

At Pesona Alam Resort & Spa, guests can start their day off right with a delightful breakfast buffet. The resort's dining facilities offer a wide range of delectable options to satisfy every palate. From freshly baked pastries and bread to a variety of cereals and yogurts, there is something for everyone. Guests can also enjoy a selection of fresh fruits and juices to kickstart their morning. For those who prefer a heartier meal, the buffet includes a selection of hot dishes such as eggs, sausages, and bacon. With a charming and cozy atmosphere, the dining area provides the perfect setting to enjoy a leisurely breakfast before embarking on a day of exploration and adventure.

Luxurious and Spacious Rooms at Pesona Alam Resort & Spa

Experience comfort and elegance at Pesona Alam Resort & Spa with their wide range of room options. Whether you're traveling alone or with a group, this resort has the perfect accommodation for you. Choose from their 1 Bedroom Villa, 2 Bedroom Superior, 3 Bedroom Deluxe, Deluxe, Deluxe Mountain View, or Superior rooms, each offering a unique and delightful stay. Booking your stay at Pesona Alam Resort & Spa through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's price comparison feature, you can be confident that you're getting the most competitive rates available. Additionally, Agoda's user-friendly interface and secure payment system make the booking process quick and easy. Enjoy peace of mind knowing that your reservation is in good hands, allowing you to focus on planning the rest of your trip.

Discover the Natural Beauty of Cibeureum, Indonesia

Nestled in the heart of Cibeureum, Indonesia, Pesona Alam Resort & Spa offers a serene escape surrounded by stunning natural beauty. Cibeureum is a hidden gem, known for its lush green landscapes, cascading waterfalls, and breathtaking mountain views. With its tranquil atmosphere and untouched charm, this enchanting destination is perfect for those seeking a peaceful retreat. Immerse yourself in the wonders of nature as you explore the nearby attractions in Cibeureum. Embark on a hiking adventure to witness the majestic beauty of Mount Gede Pangrango National Park, home to diverse flora and fauna. Discover the hidden treasures of Cibeureum Waterfall, where the cascading waters create a mesmerizing spectacle. For those seeking a more relaxed experience, take a leisurely stroll through the picturesque tea plantations and breathe in the fresh mountain air. Indulge in the local culture and sample the authentic Indonesian cuisine at the nearby traditional markets and restaurants. Experience the warm hospitality of the locals as you immerse yourself in their rich traditions and customs. Whether you are seeking adventure or tranquility, Cibeureum offers a unique and unforgettable experience for all who visit.

Traveling to Paradise: Getting from the Airport to Pesona Alam Resort & Spa

Welcome to a tropical haven nestled in the heart of Cibeureum, Indonesia - Pesona Alam Resort & Spa. As you embark on your journey to this tranquil paradise, let us guide you on the best way to travel from the nearby airports to this breathtaking resort. If you're arriving at Husein Sastranegara International Airport in Bandung, the most convenient way to reach Pesona Alam Resort & Spa is by hiring a private car or taxi. The resort is approximately 80 kilometers away, and the journey takes around 2 hours, depending on traffic. Sit back, relax, and enjoy the scenic drive through the lush countryside as you make your way to this hidden gem. For those flying into Soekarno-Hatta International Airport in Jakarta, you have a couple of options to reach Pesona Alam Resort & Spa. The quickest way is to take a domestic flight to Husein Sastranegara International Airport in Bandung and then follow the aforementioned route. Alternatively, you can also take a taxi or private car from Jakarta to Cibeureum, which is approximately a 3-hour drive. Whichever option you choose, the journey will be well worth it once you arrive at the resort and immerse yourself in its serene surroundings. Prepare to be captivated by the natural beauty and warm hospitality that awaits you at Pesona Alam Resort & Spa. With its lush gardens, stunning views of the surrounding mountains, and a range of luxurious amenities, this resort is the perfect oasis for relaxation and rejuvenation. Indulge in traditional Indonesian spa treatments, take a dip in the infinity pool, or explore the nearby attractions such as Kawah Putih, a breathtaking volcanic crater lake. Your journey to Pesona Alam Resort & Spa will be an unforgettable experience, filled with tranquility, natural wonders, and unforgettable memories.

Explore the Natural Wonders near Pesona Alam Resort & Spa

Nestled amidst the breathtaking beauty of Cibeureum, Indonesia, Pesona Alam Resort & Spa offers a tranquil retreat surrounded by stunning natural landmarks and attractions. Just a short distance away, you'll find Puncak Pangrango, a majestic mountain peak that offers breathtaking panoramic views of the surrounding area. Embark on a thrilling hike up the mountain and immerse yourself in the lush greenery and refreshing mountain air. For those seeking a refreshing escape, Cibeureum Waterfall is a must-visit attraction. Located nearby, this cascading waterfall is a hidden gem tucked away in the heart of nature. Feel the mist on your face as you stand in awe of the powerful rush of water, creating a serene and picturesque setting. If you're an adventure enthusiast, Gunung Lingkung and Gunung Pangrango are perfect for you. These towering mountains offer challenging trails for avid hikers and mountaineers. Conquer the peaks and be rewarded with breathtaking views and a sense of accomplishment. For a taste of local culture, make your way to Alun-Alun Mandalawangi, a vibrant town square where you can immerse yourself in the rich traditions and customs of the region. Explore the local markets, indulge in delicious street food, and witness traditional performances. Animal lovers will be delighted by Taman Safari Indonesia, a renowned wildlife park located nearby. Get up close and personal with a wide array of exotic animals and enjoy thrilling safari adventures. After a day of exploration, retreat to the comfort of Pesona Alam Resort & Spa, where you can relax and rejuvenate amidst the serene surroundings. With its prime location near these captivating landmarks and attractions, this resort is the perfect base for your Cibeureum adventure.













Affordable Luxury: Experience Tranquility at Pesona Alam Resort & Spa

Escape to the serene oasis of Pesona Alam Resort & Spa in Cibeureum, Indonesia, where luxury meets affordability. With an average room price of just $69, this resort offers exceptional value for money, making it a popular choice among travelers seeking a peaceful retreat without breaking the bank. Compared to the average price of a hotel room in Cibeureum, which stands at $85, Pesona Alam Resort & Spa stands out as an affordable option that doesn't compromise on comfort or quality. Nestled amidst lush greenery, this resort offers a range of well-appointed rooms and suites that cater to every type of traveler. Whether you're seeking a romantic getaway, a family vacation, or a rejuvenating spa retreat, Pesona Alam Resort & Spa has something for everyone. Indulge in the resort's world-class amenities, including a stunning infinity pool, a full-service spa, and a variety of dining options that showcase the best of Indonesian cuisine. Book your stay at Pesona Alam Resort & Spa today and experience the perfect blend of luxury, tranquility, and affordability in the heart of Cibeureum.

A Happy Getaway at Pesona Alam Resort & Spa

At Pesona Alam Resort & Spa in Cibeureum, Indonesia, guests are treated to a truly memorable and enjoyable experience. The positive customer reviews speak volumes about the exceptional service and facilities offered by this resort. With clean and comfortable rooms, guests can unwind and relax in style. The superb breakfast served at the resort is a delight for the taste buds, ensuring a great start to the day. The staff at Pesona Alam Resort & Spa are highly praised for their helpfulness, making every guest feel welcome and well taken care of. Whether you are traveling with kids or on a romantic getaway, this resort caters to all needs, ensuring a memorable stay for every guest. With spacious rooms and friendly staff, Pesona Alam Resort & Spa is the perfect choice for a truly enjoyable and relaxing vacation.

A Tranquil Oasis with Exceptional Facilities and Service

Welcome to Pesona Alam Resort & Spa, a hidden gem nestled in the serene surroundings of Cibeureum, Indonesia. With an impressive overall rating of 8.8, this resort is a favorite among travelers seeking a peaceful and rejuvenating getaway. From the moment you step foot into the resort, you'll be greeted by friendly and attentive staff who are dedicated to ensuring your stay is nothing short of extraordinary. One of the standout features of Pesona Alam Resort & Spa is its exceptional facilities. With a rating of 8.9, guests can expect a wide range of amenities designed to enhance their experience. Whether you're looking to unwind by the sparkling swimming pool, indulge in a pampering spa treatment, or stay active at the well-equipped fitness center, this resort has it all. The beautifully landscaped gardens provide a tranquil setting for leisurely strolls, and the on-site restaurant offers a delightful dining experience with its delectable menu options. Cleanliness is of utmost importance at Pesona Alam Resort & Spa, and it shows in their impressive rating of 8.9. The meticulous attention to detail is evident throughout the property, ensuring that guests can relax and enjoy a pristine environment. The spacious and comfortable accommodations provide a cozy retreat after a day of exploring the nearby attractions. With a rating of 8.6 for comfort, you can expect plush bedding, modern amenities, and a peaceful ambiance that will leave you feeling refreshed and rejuvenated. Situated in a picturesque location, Pesona Alam Resort & Spa boasts a superb rating of 9.1 for its prime location. Surrounded by lush greenery and breathtaking views, this resort offers a tranquil oasis away from the hustle and bustle of city life. Whether you're looking to immerse yourself in nature, embark on thrilling outdoor adventures, or simply relax and soak in the serene atmosphere, this resort is the perfect base for your stay in Cibeureum. When it comes to staff performance, Pesona Alam Resort & Spa truly shines with a rating of 8.7. The dedicated and friendly staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From providing personalized recommendations for local attractions to offering prompt and efficient service, the staff at this resort will make you feel like a valued guest throughout your stay. Experience the epitome of tranquility and luxury at Pesona Alam Resort & Spa. With exceptional facilities, impeccable cleanliness, a prime location, and outstanding staff performance, this resort is a haven for those seeking a memorable and rejuvenating retreat.

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Amenities and facilities

Excellent9.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Horseback riding
  • Massage
  • Mini golf course
  • On-site entertainment
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Halal breakfast
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Exterior corridor
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
THE BANYAN RESTAURANT
  • Cuisine: American
  • Menu: Buffet
THE LAKE HOUSE
  • Cuisine: Asian
  • Menu: Buffet
CLUBHUIS
  • Cuisine: Indonesian
  • Menu: Buffet
PARCEAL (PESONA ALAM RESORT RECREATION LOUNGE)
  • Cuisine: Indonesian
  • Menu: Buffet
HALIMUN LOUNGE
  • Cuisine: Indonesian
  • Menu: Buffet

Location

No.101 A Jl. Taman Safari, Puncak Pass, Puncak, Indonesia, 16750

Exceptional9.2

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    50.7 km
  • Soekarno-Hatta International Airport (CGK)
    73.3 km
Convenience store
  • Indomaret
    2.1 km

What's nearby

Popular landmarks
  • Taman Wisata Matahari
    6.5 km
Nearby landmarks
  • Taman Safari Indonesia
    400 m
  • Cibeureum Waterfall
    5.7 km
  • Alun-Alun Mandalawangi
    6.0 km
  • Gunung Pangrango
    6.0 km
  • Puncak Pangrango
    6.1 km
  • Taman Wisata Matahari
    6.5 km
  • Pondok Pemandangan
    6.6 km
  • Puncaweuleuh
    6.9 km
  • Kandang Badak
    7.2 km
  • Kebon Raya Cibodas
    7.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Breakfast information Update :
    Breakfast for children aged 7 to 11 years will be subject to an additional charge of 50% of the breakfast price.
    Children aged 12 years and older will be considered adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:00
Getting around
  • Distance from city center27 km
  • Travel time to airport (minutes)150
Extras
  • Breakfast charge (unless included in room price)200000 IDR
The property
  • Year property opened2014
  • Number of floors5
  • Room voltage220
  • Number of rooms 138
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Pesona Alam Resort & Spa from real guests

Provided by verified guests of

Agoda logo
8.8
  • Location score 9.2 out of 10 and is a high score in Puncak
    Location9.2
  • Cleanliness score 9 out of 10 and is a high score in Puncak
    Cleanliness9.0
  • Facilities score 9 out of 10 and is a high score in Puncak
    Facilities9.0
  • Service score 8.8 out of 10 and is a high score in Puncak
    Service8.8
  • Room comfort and quality score 8.6 out of 10 and is a high score in Puncak
    Room comfort and quality8.6
  • Value for money score 8.5 out of 10 and is a high score in Puncak
    Value for money8.5
High score for Puncak

Rating

9+ Exceptional (1,738)
8-9 Excellent (635)
7-8 Very Good (601)
6-7 Good (162)
<6 Below Expectation (190)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 3,326 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Rahul from Austria
    Family with teens
    Deluxe
    Stayed 1 night in August 2024

    “A Serene Retreat Amidst Nature”

    Positives The first thing that strikes you upon arrival at Pesona Alam Resort and Spa is its stunning natural setting. The resort is beautifully landscaped, with well-maintained gardens and walking paths that invite guests to explore the scenic surroundings. The air is fresh and crisp, a refreshing change from the urban environment. Whether you’re taking a leisurely stroll through the gardens or simply sitting on your balcony enjoying the view, the connection with nature is ever-present and deeply soothing. The rooms at the resort are spacious, clean, and well-appointed. Each room offers a comfortable retreat with modern amenities, ensuring a pleasant stay. The decor is tasteful and elegant, with large windows that allow natural light to flood in, enhancing the sense of space and tranquility. Many rooms offer stunning views of the surrounding hills, providing a perfect backdrop for a relaxing getaway. One of the highlights of staying at Pesona Alam Resort and Spa is the extensive buffet spread. The buffet offers a wide variety of dishes, catering to different tastes and preferences. From local Indonesian delicacies to international cuisine, the food is delicious and plentiful. Breakfast, lunch, and dinner all feature an impressive array of options, ensuring that guests are always well-fed. The quality and variety of the food make dining at the resort a delightful experience. The staff at Pesona Alam Resort and Spa are another major plus. They are always smiling, courteous, and willing to assist with any needs or requests. Their helpfulness and positive attitude contribute significantly to the overall pleasant atmosphere of the resort. From housekeeping to waitstaff, everyone goes out of their way to ensure that guests have a comfortable and enjoyable stay. Negatives Despite the many positives, there are a few areas where Pesona Alam Resort and Spa could improve. The most notable issue is the front desk service. Upon check-in, there was a lack of effort from the receptionist to provide a room upgrade, which was disappointing. A more proactive and accommodating approach from the front desk staff would enhance the guest experience and align better with the high standards set by the rest of the resort's team. Another downside is the absence of an à la carte dinner menu. While the buffet spread is excellent, it would be beneficial for the resort to offer more dining options, especially for guests who prefer not to have a buffet dinner. Having an à la carte menu would provide more flexibility and cater to those with different dining preferences. Conclusion Overall, Pesona Alam Resort and Spa in Puncak is a wonderful destination for anyone looking to escape into nature and enjoy a peaceful, relaxing stay. The beautiful natural surroundings, comfortable rooms, and excellent buffet make it a standout choice. While there is room for improvement in terms of front desk service and dining options, the resort's many positive attributes make it a highly recommended retreat. If you’re seeking a serene getaway with the added benefit of a helpful and courteous staff, Pesona Alam Resort and Spa is well worth considering.

    Reviewed August 05, 2024

    "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at Pesona Alam Resort & Spa. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"

    Responded August 08, 2024
    Pesona Alam Resort & Spa
  2. 10.0
    Exceptional
    Adi from Indonesia
    Family with young children
    Deluxe
    Stayed 3 nights in April 2025

    “Good hospitality”

    This is hotel Pesona Alam Resort at puncak Bogor, has a quality of 5 stars hotel. Front desk and other very warm, facility and other we need is sustainnable. Restaurant has many choose food, and of course has a delicious tasted. The view of mountain make we very comfortable. We recomended this hotel to you and your family.

    Reviewed April 02, 2025

    Dear Valued Guest, We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa. Naturally yours, Handy Bunardy General Manager

    Responded April 04, 2025
    Pesona Alam Resort & Spa
  3. 10.0
    Exceptional
    Henry from Indonesia
    Family with young children
    3 Bedroom Deluxe
    Stayed 1 night in March 2025

    “Exceptional hotel and villa”

    This time i stayed at their villa. The villa is spacious, clean and with complete amenities. The staff is very nice and professional, especially Ms. Dwi. She is very helpful and she really helped us with our check in process. This hotel is always gonna be my favorite in puncak area. Very recommended.

    Reviewed March 24, 2025

    "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at Pesona Alam Resort & Spa. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"

    Responded March 25, 2025
    Pesona Alam Resort & Spa
  4. 10.0
    Exceptional
    Teguh from Indonesia
    Family with young children
    Superior
    Stayed 1 night in August 2024

    “Honest Review from me”

    This hotel has always been our family's go-to choice. From the warm hospitality of the staff to their exceptional service, we've always been satisfied. The food here is also extraordinary; don't hesitate to book a room with breakfast included, you won't regret it. Every corner of this hotel's facilities is impeccably clean and tidy. Feel free to bring your toddler as there's a dedicated kids' pool and various playgrounds. If you book a deluxe room or higher, or specifically request a mountain view, you'll be treated to a stunning panoramic view of the mountains.

    Reviewed August 26, 2024
  5. 10.0
    Exceptional
    Tiffany from Malaysia
    Group
    Deluxe
    Stayed 1 night in March 2024

    “Exceptional”

    It was a family trip with my parents. The rooms were spotless, clean, modern, with really nice balcony facing their garden. Too bad our rooms were too close to the lobby so it didnt feel very private. The tv has some international channels but not a lot. Hot water were amazing with rainshower. Their shampoo & soap were great as well. Since it’s not exactly a new hotel, it’s showing signs of ‘aging’ but overall still comfy & clean so dont worry. Breakfast super amazing. Tons of selection. And the coffee made upon request was TOP NOTCH. I cant emphasize this enough. Ordereded cappucino and its one of the best I’ve ever tasted. The surrounding area was really beautiful too. No need to go out once you’re here haha

    Reviewed March 31, 2024

    "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at Pesona Alam Resort & Spa. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"

    Responded April 02, 2024
    Pesona Alam Resort & Spa
Changed to review page 1

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