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Pesona Alam Resort & Spa
Pesona Alam Resort & Spa
Pesona Alam Resort & Spa
Pesona Alam Resort & Spa
Pesona Alam Resort & Spa
Pesona Alam Resort & Spa
Pesona Alam Resort & Spa

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8.7

Excellent

4,413 reviews

4,413 reviews

See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Taman Safari Indonesia 400 m
Gunung Lingkung 5.2 km
Cibeureum Waterfall 5.7 km
Alun-Alun Mandalawangi 6.0 km
Gunung Pangrango 6.0 km
Puncak Pangrango 6.1 km
Pondok Pemandangan 6.6 km
Puncaweuleuh 6.9 km
Kandang Badak 7.2 km
Halim Perdanakusuma International Airport 50.7 km

Pesona Alam Resort & Spa

Jl. Taman Safari No. 101 Kp. Baru Tegal. Desa Cibeureum, Bogor, Cibeureum, Cibeureum, Indonesia, 16750 - See map

Get the added peace of mind that comes with Indonesia Care, when you book a stay here. Conveniently situated in the Cibeureum part of Cibeureum, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Excellent breakfast

Excellent view

Excellent food & dining

Air conditioning

Daily housekeeping

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Announcements by hotel (3)
Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Kids club

Fitness center

Bicycles

BBQ facilities

This property is in high demand!

20 travelers have booked today.

Value for money8.3
Distance to city center27 km
Location rating9.1

Rooms available at Pesona Alam Resort & Spa

Excellent
Room comfort & quality

8.6

Three-Bedroom Villa
...
  • Room size: 78 m²/840 ft²
  • Garden view
  • 1 queen bed & 2 single beds...
Enter dates to see prices
Deluxe
...
  • Room size: 24 m²/258 ft²
  • Nature view
  • 2 single beds or 1 queen be...
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1 Bedroom Villa
...
  • Room size: 69 m²/743 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Double or Twin Room with Mountain View
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
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Superior
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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Deluxe Mountain View
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Two-Bedroom Superior Villa
...
  • Room size: 78 m²/840 ft²
  • Garden view
  • 1 single bed & 1 king bed
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3 bedroom Deluxe
...
  • Room size: 78 m²/840 ft²
  • Garden view
  • 1 queen bed & 1 queen bed &...
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2 Bedroom Superior
...
  • Room size: 78 m²/840 ft²
  • Garden view
  • 1 double bed & 1 single bed
Enter dates to see prices
Three Bedroom Deluxe Villa
...
  • Room size: 78 m²/840 ft²
  • Balcony/terrace
  • 2 double beds and 2 single ...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pesona Alam Resort & Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

Is breakfast offered at Pesona Alam Resort & Spa?

Adults can enjoy breakfast offered with an additional charge of 180000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Pesona Alam Resort & Spa?

Pesona Alam Resort & Spa features an on-site restaurant for your dining convenience.

Can business events be hosted at Pesona Alam Resort & Spa?

All available venues come in different styles and sizes and can accommodate up to 96 people.

What are popular attractions near Pesona Alam Resort & Spa?

Pesona Alam Resort & Spa is located in Cibeureum area, which is famous for attractions such as Taman Safari Indonesia.

What popular natural sightseeing spots are close to Pesona Alam Resort & Spa?

Pesona Alam Resort & Spa is located within Cibeureum, which makes it conveniently close to natural sights including Gunung Lingkung, Cibeureum Waterfall and Alun-Alun Mandalawangi.

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Explore the neighborhood

What people love about Pesona Alam Resort & Spa

  • 10

    Exceptional
    Staff 

    "Kereeeennn semua staff baik,ramah, service cepat,"

    Winda

    |

    November 20, 2022

  • 9.2

    Exceptional
    Cleanliness

    "The view, cleanliness, furniture, service, green surrounding, modern feels, the spa are the main aspect why my family always come back to Pesona Alam"

    Yoanita

    |

    November 15, 2022

  • 10

    Exceptional

    "Super comfot villa in resort area,, will be back soon"

    Prihatini

    |

    November 10, 2022

Overall rating:

8.7

Excellent
4,413 reviews
Cleanliness
8.8
Facilities
8.8
Location
9.1
Read all reviews >
What travelers say they love:
My kid loved our staycation here, will definitely come back ...
soraya from Indonesia
Family with young children
More about Pesona Alam Resort & Spa

More about Pesona Alam Resort & Spa

Pesona Alam Resort & Spa

Experience high-quality room facilities during your stay at Pesona Alam Resort & Spa. The resort provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Pesona Alam Resort & Spa include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The resort also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Pesona Alam Resort & Spa also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Pesona Alam Resort & Spa

Experience high-quality room facilities during your stay at Pesona Alam Resort & Spa. The resort provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Pesona Alam Resort & Spa include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The resort also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Pesona Alam Resort & Spa also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Reasons to stay here

The average rating for facilities is 8.8 according to past guests.
Guests who stayed at this resort found it to be very clean, giving it an average cleanliness rating of 8.8.
Guests who have stayed here rate the location highly with a score of 9.1.

Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

View

94 mentions

Breakfast

89 mentions

Swimming Pool

66 mentions

Housekeeping

59 mentions

Languages spoken

  • English
  • Indonesian

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Horseback riding
  • Massage
  • Mini golf course
  • On-site entertainment
  • Spa
  • Swimming pool [outdoor]
  • Table tennis

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Rental car
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site

THE BANYAN RESTAURANT

  • Cuisine: American, Indonesian, International
  • Menu: Buffet, A-la-carte

THE LAKE HOUSE

  • Cuisine: Asian, Indonesian, Italian
  • Menu: Buffet

CLUBHUIS

  • Cuisine: Indonesian
  • Menu: Buffet

PARCEAL (PESONA ALAM RESORT RECREATION LOUNGE)

  • Cuisine: Indonesian, International
  • Menu: Buffet

HALIMUN LOUNGE

  • Cuisine: Indonesian
  • Menu: Buffet
Location
Jl. Taman Safari No. 101 Kp. Baru Tegal. Desa Cibeureum, Bogor, Cibeureum, Cibeureum, Indonesia, 16750
Exceptional
Location

9.1

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
  • A negative COVID-19 test no more than 1 Day old must be presented upon check-in; otherwise check-in may be refused.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:00

Getting around

  • Distance from city center27 km
  • Travel time to airport (minutes)150

Extras

  • Breakfast charge (unless included in room price)180000 IDR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 138
  • Room voltage220
  • Year property opened2014

Reviews of Pesona Alam Resort & Spa from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities8.8
Location9.1
Room comfort and quality8.6
Service8.7
Value for money8.3
High score for Cibeureum
Rating
9+ Exceptional (1,278)
8-9 Excellent (565)
7-8 Very Good (539)
6-7 Good (145)
<6 Below Expectation (164)
Time of the year
Mar - May (758)
Jun - Aug (775)
Sep - Nov (619)
Dec - Feb (539)
All guests (4,413)
All room types
All languages

Show reviews that mention 

Showing 2,692 verified guest comments
12345
10.0
Exceptional
Nurul from Indonesia
Family with young children
Superior
Stayed 1 night in June 2021

First time staying in hotel during pandemic”

I was excited yet nervous at the same time cause it was my first time to stay in hotel with two of my toodlers. I always keep in mind to do research before I stay so yeah I keep comparing this hotel with others too before finally i made my decision to stay at Pesona Alam. I’m glad that I choose this hotel cause to be honest with the price that i paid and the facilities plus incl breakfast that i got everything is so worth it. I must say that the room is still new and the most important is clean also there’s a lot of kids activities eventho during my stay the place was quite packed but their health protocol is great. They inform the time for each floor to do breakfast. So make sure you came at the exact time and they limit us one hour to eat our breakfast. There’s a lot of various option meal that you can grab and their pastry is the best for me the dough so fluffy!!! I havent try their spa yet but next time if i comeback i will make sure to book their spa. Totally recommend this place to everyone that I know. Keep the good work Pesona Alam (:

Reviewed June 05, 2021

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Dear Mrs. Nurul, Thank you for choosing Pesona Alam Resort & Spa as your stay destination. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our facilities and services. We hope that you enjoyed the entire stay and services from our staff could make you comfort. We truly appreciated your positive comments, turst it will motivate us to keep continue giving best service to our beloved guest. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager

Responded July 05, 2021
Pesona Alam Resort & Spa
10.0
Exceptional
Hari from Indonesia
Family with teens
Double or Twin Room with Mountain View
Stayed 2 nights in January 2022

Best value.”

Very nice and well maintained property situated on a hill with large areas of pine forest and a small lake and river. The terrain makes jogging around the area more enjoyable. Maybe a hotel with the best panoramic views of mountains and hills in Puncak. Rooms with balcony are clean, bathroom amenities are good, and the beds and bedsheets are nice and very clean. An extra pillow is a standard. Additionally, this is one of very few hotels that provides bolsters besides pillows! The breakfast buffet serves good varieties, and the coffee is not bad at all... cappuchino and latte are also available.

Reviewed January 08, 2022

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Dear Mr. Hari, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest assured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Handy Bunardy General Manager

Responded January 13, 2022
Pesona Alam Resort & Spa
10.0
Exceptional
Michael from Indonesia
Solo traveler
Deluxe Mountain View
Stayed 1 night in March 2019

Wonderful!! 👍👍👍”

Great service! I was welcomed warmly, tasty welcome drink, polite and helpful staffs. The room was tidy and clean with a nice terrace. Tried the jogging track, it gave a nice morning work out. Perhaps the only negative is the relatively dark parking lot. It was safe though, i forgot and left my cellphone on my car’s dashboard and nothing happened lol. I did not take it because of the darkness. It certainly was a pleasant stay and it looks better than in the internet. I will come back here again!

Reviewed March 13, 2019

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Dear Mr. Michael, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

Responded March 14, 2019
Pesona Alam Resort & Spa
10.0
Exceptional
Erik from United States
Family with young children
Two-Bedroom Superior Villa
Stayed 2 nights in October 2020

Great stay, beautiful location!”

The service and staff here were great. Our villa was clean and our kids loved the pool not to mention the other things like the playground, petting zoo and other things. The hotel grounds are very beautiful and the mountains are amazing. We were also thankful it was a quick drive to Taman Safari. The breakfast and restaurant were a bit expensive for what we got, but the Lake House Restaurant was more reasonable pieces and delicious. We will back for sure! :)

Reviewed October 09, 2020

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Dear Mr. Erik, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our villa cleanliness, our services, and amazing view from surrounding mountains. We hope that you enjoyed the entire stay and our complete facilities could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager

Responded November 06, 2020
Pesona Alam Resort & Spa
10.0
Exceptional
Mohammad from Indonesia
Family with young children
Superior
Stayed 3 nights in January 2021

Best Hotel in Puncak”

I would consider Pesonal Alam as a best hotel in puncak compare to others within the range of Cisarua to Cipanas. This is due to location near Taman Safari and a lot of nearby restaurant such as Bumi Aki / Nini. Very Good Facility even within the premise so you can enjoy your time in the hotel alone even just for a day quick refresh in puncak. Very Good View and Breeze Mountain wind. So overall good package for family and I can see some new facilities and room option will be offered in near future. Hopefully same or better level of services will be there.

Reviewed January 31, 2021

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Dear Mr. Mohammad, We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa. Naturally yours, Handy Bunardy General Manager

Responded February 03, 2021
Pesona Alam Resort & Spa
10.0
Exceptional
Sanny from Indonesia
Family with teens
Superior
Stayed 1 night in June 2021

Best Choice for Staycation”

We are really satisfied with the service of Pesona Alam staffs. Since we arrived too early, they allowed us to have early check in and we got upgraded room too. The room is clean and comfort. The facilities are great. The staffs are really helpful and caring. We recommend you to stay there!

Reviewed June 30, 2021

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Dear Mr. Sanny, Thank you for taking your precious time to share us feedback about recent stay experience at Pesona Alam Resort & Spa. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services. We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager

Responded July 25, 2021
Pesona Alam Resort & Spa
10.0
Exceptional
Putra from Indonesia
Family with young children
Double or Twin Room with Mountain View
Stayed 1 night in March 2022

Family weekend before Ramadhan”

This is our third time stay in Pesona Alam Resort & Spa. Our kids really love to stay at this hotel. The room, the views, the pool, the sports and games facilities, the breakfast and the surroundings like “The Lake House” restaurant will complete our stay here. This time we’ve got room 555 with balcony facing mountain 😍 so we could feel the real beautiful nature. Thank you Pesona. Keep up the good work 👍 Surely we’ll come back 😍

Reviewed April 02, 2022

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Dear Mr. Putra, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our team could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager

Responded April 07, 2022
Pesona Alam Resort & Spa
10.0
Exceptional
Ariana from Indonesia
Couple
Deluxe Mountain View
Stayed 1 night in August 2021

Recomended. Make sure to book at least Deluxe if u come for the view :)”

Staying 1 night in deluxe corner view room (upgraded from deluxe mountain view, thanks! :) Good option for those looking to just stay in the room and enjoying mountain view. Spacious balcony. The place also have diverse facilities for kids: pool, playground, badminton, mini golf, petting farm. Good distance from Taman safari, and road access is good. Recommended :)

Reviewed August 19, 2021

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10.0
Exceptional
ardhian from Indonesia
Family with young children
Double or Twin Room with Mountain View
Stayed 2 nights in February 2022

One of the best hotel around puncak”

The room was very clean and great. Even the view from balcony was really great. They also have warm water pool dan mini zoo. Really a good place for retreat from busy jakarta

Reviewed March 01, 2022

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Dear Mr. Ardhian, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our team could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager

Responded March 14, 2022
Pesona Alam Resort & Spa
10.0
Exceptional
Wee from Singapore
Family with young children
Deluxe
Stayed 2 nights in December 2019

Good stay, nice ambient and good food”

The hotel rooms are very clean, spacious and very friendly & helpful staff. Breakfast served with many variety to choose from. Recommended stay for those with young children and infants

Reviewed December 12, 2019

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Dear Sir/Madam, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

Responded December 16, 2019
Pesona Alam Resort & Spa
10.0
Exceptional
Harry from Indonesia
Family with young children
Deluxe Mountain View
Stayed 1 night in March 2019

Food with Banyan is marvelous”

Although check-in time required some time (They could improve. I believe. They failed because there was an events / company events at the same time I was arrived) but overall the service was awesome. Especially if you had time to do dinner, at the Banyan Restaurant. Swimming pool, kidz zone. I missed the Forest though ;(*. But surely I'll visit again, for sure.

Reviewed April 01, 2019

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Dear Mr. Harry, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about some aspects you wrote above. Improvement and maintenance will be taken shortly to ensure a very well-maintained and comfortable atmosphere for our guests. Please reach out to us directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Naturally yours Hotel Management

Responded April 05, 2019
Pesona Alam Resort & Spa
9.6
Exceptional
yenni from Indonesia
Business traveler
Superior
Stayed 1 night in February 2019

best view, good quality hotel and family friendly”

Me and lots of my colleague were stay for business meeting. I had room on the corner with spacious balcony The room itself quite small and clean. Bath room was clean. I kinda like breakfast time.plenty of choices. And eating with a view is a plus. Lunch menu and dinner menu...mmm lunch is better for me. The ballroom was huge,clean and sound system works well. swimming pool faces mountain.refreshing. if u bring family...they will enjoy it. Overall...recommend the place. The hotel staff also friendly.but looks tired during weekend (crowded) For me...staying in this hotel, Business and relaxing... in 1 place. Bravo team

Reviewed February 13, 2019

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Dear Mrs. Yenni, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Hotel Management

Responded February 18, 2019
Pesona Alam Resort & Spa
10.0
Exceptional
Angelia from Indonesia
Group
Deluxe Mountain View
Stayed 1 night in June 2019

Best hotel in puncak”

Really love the environment inside and outside the hotel, its good and family friendly. Many facilities that you can use, and 1 day wasn't enough! Cleanliness is also good, and its very comfortable to stay with families

Reviewed June 10, 2019

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Dear Mrs. Angelia, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

Responded June 10, 2019
Pesona Alam Resort & Spa
10.0
Exceptional
inawati from Indonesia
Family with young children
Deluxe
Stayed 1 night in June 2022

Great stay!”

Nice stay at Pesona Alam. Cleanliness still well maintained, however the hotel TV seems so small now compare to other hotels with same level with Pesona Alam. Breakfast also still good. The Lake House also good choice to have dinner nearby hotel. Thanks to special treat also from hotel for my wedding anniversary. It was yummy. We will be back next time. Thank you.

Reviewed June 21, 2022

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Dear Mrs. Inawati, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Handy Bunardy General Manager

Responded July 07, 2022
Pesona Alam Resort & Spa
10.0
Exceptional
winda from Indonesia
Couple
Deluxe Mountain View
Stayed 2 nights in June 2022

Good Experience, Love it.”

hotelnya bersih sekali, fasilitas OK, staff super ramah. Harga memang tidak bohong. Saya pilih kamar yang mountain view, kamar luas. Pemandangan bagus. Kamar mandi bersih, makanannya enak-enak. Highly recommended if you want to bring your family here. Ada villa nya juga. Kolam renang, permainan anak. Great experience for 2 days.

Reviewed June 06, 2022

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Kepada Ms. Winda, Terima kasih telah berbagi ulasan mengenai pengalaman menginap di Pesona Alam Resort & Spa . Kami merasa senang mendapat ulasan positif yang anda sampaikan diatas. Suasana alami dan udara segar pegunungan yang terdapat di resort kami semoga memberikan kenyamanan bagi anda dan keluarga. Kami berharap kualitas pelayanan kami telah sesuai dengan harapan anda. Sekali lagi, kami ucapkan terima kasih atas kunjungan anda. Kami nantikan kehadiran anda kembali di resort kami pada kesempatan yang akan datang. Naturally Yours, Handy Bunardy General Manager

Responded June 07, 2022
Pesona Alam Resort & Spa
10.0
Exceptional
LIU from Indonesia
Family with young children
3 bedroom Deluxe
Stayed 1 night in March 2019

Wonderful stay”

Spacious villa, modern furnitures, friendly staffs, free mini bar, and complete kitchen set. TV in every room, warm swimming pool for children, delicious foods at the restaurant. Definitely will come back again. The only cons was the weird entrance because I had to circle around the villa to open the front door to unlock the back door that connect to the parking lot.

Reviewed March 28, 2019

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Dear Mr. Liu, Thank you for choosing Pesona Alam Resort & Spa as your accomodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Hotel Management

Responded March 29, 2019
Pesona Alam Resort & Spa
10.0
Exceptional
Maradona from Indonesia
Family with young children
Deluxe Mountain View
Stayed 1 night in May 2021

One of the best hotel in Puncak Area”

We enjoyed our family staycation at this hotel. The room was clean and comfy, breakfast was superb, the staff was helpful. Very recommended!

Reviewed May 18, 2021

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Dear Mr. Maradona, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Handy Bunardy General Manager

Responded May 21, 2021
Pesona Alam Resort & Spa
10.0
Exceptional
Kirana from Indonesia
Couple
Deluxe
Stayed 1 night in July 2020

Best Hotel”

It's the several time staying at this hotel. The location and view of the hotel is very good, the facilities are also complete. For cleanliness is quite well maintained.

Reviewed June 01, 2022

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Dear Ms. Kirana, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Handy Bunardy General Manager

Responded June 03, 2022
Pesona Alam Resort & Spa
10.0
Exceptional
Deni from Indonesia
Family with young children
Double or Twin Room with Mountain View
Stayed 1 night in February 2021

Nice Hotel with Beautiful View”

Great hotel to stay with your family. They have lots of facilities for children, such as swimming pool, play ground, and your children can also feed the animals like birds, horse, goats, and even iguana. Definitely will come back to stay at this hotel in the future. Thanks for the hospitality.

Reviewed March 18, 2021

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Dear Mr. Deni, We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa. Naturally yours, Handy Bunardy General Manager

Responded March 22, 2021
Pesona Alam Resort & Spa
10.0
Exceptional
Dwi from Indonesia
Family with young children
Superior
Stayed 1 night in August 2019

The best hotel around Puncak”

Ok..pesona alam is the best hotel in Puncak. The facilities..especially the swimming pool..it has warm water..which is so good for my daughter 'cz Puncak is so cold in the morning. Breakfast is good..many choices.. Will definitely comeback here..

Reviewed August 24, 2020

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Dear Ms. Dwi, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. We truly appreciate your comments about the warm water pool and also breakfast menu selection. We do hope that our facilities and products could exceed your expectation. We are looking forward to welcoming you again at our resort. Naturally yours, Handy Bunardy General Manager

Responded August 27, 2020
Pesona Alam Resort & Spa
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