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Excellent8.6
1662 reviews
92% would recommend to a friend
Pesona Alam Resort & Spa
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8.6 Excellent guest rating
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"this hotel located far away from the main Street, but it has..."

andyIndonesia
Interior view
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9.0 Excellent location
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9.0Location
  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Room service [24-hour]

  • Bar

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Room choices
Deluxe Corner Double Room
  • 26 m²
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Superior
  • No view
  • 24 m²
  • 1 queen bed or 2 single bed...
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Deluxe - Meal Package
  • Garden view
  • 24 m²
  • 1 queen bed or 2 single bed...
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Deluxe - Hot Deal
  • Nature view
  • 24 m²
  • 1 double bed or 2 single be...
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3 Bedroom Deluxe
  • Garden view
  • 78 m²
  • 1 queen bed
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Two-Bedroom Superior Villa
  • 78 m²
  • Shower
  • 3 single beds
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Deluxe
  • Nature view
  • 24 m²
  • 2 single beds or 1 queen be...
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1 Bedroom Villa
  • Garden view
  • 69 m²
  • 1 queen bed
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Deluxe Mountain View
  • Mountain view
  • 24 m²
  • 2 single beds or 1 queen be...
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2 Bedroom Superior
  • Garden view
  • 78 m²
  • 2 single beds
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Superior Double or Twin Room
  • 24 m²
  • Shower
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Guestroom
  • 24 m²
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Harris Great Sale
  • 24 m²
  • Shower
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Deluxe Pesona Pasta Fiesta
  • Shower
  • Balcony/terrace
  • 1 double bed or 2 single be...
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Honeymoon Package
  • 24 m²
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Guestroom
  • 24 m²
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Harris Great Sale
  • Shower
  • Balcony/terrace
  • 1 double bed or 2 single be...
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Guestroom
  • 26 m²
  • Shower
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More about Pesona Alam Resort & Spa

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Verified traveler reviews

Agoda Reviews (1662)
Booking.com Reviews (2024)

6.1

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  • Cleanliness 8.8
  • Facilities 8.6
  • Location 9.0
  • Room comfort and quality 8.6
  • Service 8.6
  • Value for money 8.2
  • Cleanliness 8.3
  • Facilities 7.2
  • Location 8.4
  • Room comfort and quality 9.4
  • Service 8.4
  • Value for money 8.2
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 9.0
  • Room comfort and quality 8.6
  • Service 8.8
  • Value for money 8.3
  • Cleanliness 9.0
  • Facilities 8.8
  • Location 9.0
  • Room comfort and quality 8.7
  • Service 8.7
  • Value for money 8.4
  • Cleanliness 8.8
  • Facilities 8.5
  • Location 9.0
  • Room comfort and quality 8.6
  • Service 8.5
  • Value for money 8.1
  • Cleanliness 8.6
  • Facilities 8.1
  • Location 8.7
  • Room comfort and quality 8.5
  • Service 8.2
  • Value for money 8.0
  • Cleanliness 8.8
  • Facilities 8.7
  • Location 9.1
  • Room comfort and quality 9.1
  • Service 8.8
  • Value for money 8.5
Provided by verified guests of Agoda
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Room type
  • Superior
  • 1 Bedroom Villa
  • 2 Bedroom Superior
  • 3 Bedroom Deluxe
  • Deluxe
  • Deluxe Mountain View
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  • Deluxe - Meal Package
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Showing 1504 verified written reviews
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7.6
andy from Indonesia
Family with young children
Deluxe
Stayed 1 night in June 2017
Great View”
this hotel located far away from the main Street, but it has great view.the swimming pool is too small.
Reviewed July 11, 2017
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7.6
andy from Indonesia
Family with young children
Deluxe
Stayed 1 night in June 2017
Great View”
this hotel located far away from the main street, it has great view from the room.the swimming pool is very small.
Reviewed July 11, 2017
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8.4
Octavia from Indonesia
Family with young children
Deluxe
Stayed 1 night in July 2017
Nice Place”
Overall the hotel is good. Need a little more cleaning in the bathroom, because there are some stains on the transparent wall. Guest should take some information about "one way regulation" in Puncak which is disturbing and causing a lot of waiting in the car for about at least 2-3hours to go to and return from the Hotel.
Reviewed July 11, 2017
Dear Mrs. Octavia, Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Naturally yours, Delia Oktaviani Marketing Communication
Responded July 12, 2017
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Pesona Alam Resort & Spa
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8.4
Triana from Indonesia
Family with young children
Deluxe Mountain View
Stayed 1 night in July 2017
Worth the price”
incredible place to weekend getaway with family
Reviewed July 10, 2017
Dear Valued Guest, Thank you for choosing Pesona Alam Resort & Spa as your accomodation while you were away from home. It was truly wonderful to have you here with us. Our strategic location, facilities we provided, and services from our staff hopefully could make you enjoy during stay. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Delia Oktaviani Marketing Communication
Responded July 12, 2017
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Pesona Alam Resort & Spa
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10.0
Rudi from Indonesia
Family with young children
Deluxe Mountain View
Stayed 2 nights in January 2017
Exceptional”
recommended
Reviewed July 09, 2017
Dear Sirs, Thank you for choosing Pesona Alam Resort & Spa as your accomodation while you were away from home and have recommending us to other travelers. It was truly wonderful to have you here with us. Our strategic location, facilities we provided, and services from our staff hopefully could make you enjoy during stay. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Delia Oktaviani Marketing Communication
Responded July 10, 2017
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Pesona Alam Resort & Spa
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7.6
Lusila from Indonesia
Family with teens
Deluxe
Stayed 1 night in April 2017
Nice”
Overall good
Reviewed July 09, 2017
Dear Sirs, Thank you for choosing Pesona Alam Resort & Spa as your accomodation while you were away from home. It was truly wonderful to have you here with us. Our strategic location, facilities we provided, and services from our staff hopefully could make you enjoy during stay. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Delia Oktaviani Marketing Communication
Responded July 10, 2017
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Pesona Alam Resort & Spa
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10.0
Muhammad from Indonesia
Family with young children
Deluxe Mountain View
Stayed 1 night in July 2017
Excellent”
Clean, tidy, great view, perefect
Reviewed July 09, 2017
Dear Sirs, Thank you for choosing Pesona Alam Resort & Spa as your accomodation while you were away from home. It was truly wonderful to have you here with us. We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Delia Oktaviani Marketing Communication
Responded July 10, 2017
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Pesona Alam Resort & Spa
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8.0
sylvia from Indonesia
Family with young children
Superior
Stayed 2 nights in May 2017
Gateaway Hotel”
Second time here, always a good choice when trip to Puncak especially to Taman Safari.
Reviewed July 08, 2017
Dear Guest. Thank you for taking the time to review your stay with us and your loyalty is much appreciated. I am very pleased to hear that our staff made your stay pleasant. We hope that our services could met your personal expectation. Please feel free to inform us if you have any suggestion to improve our services. We look forward to hear from you and can not wait to welcome you again soon. Naturally yours, Delia Oktaviani Marketing Communication
Responded July 10, 2017
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Pesona Alam Resort & Spa
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8.8
Dessy from Indonesia
Family with young children
Deluxe Mountain View
Stayed 2 nights in June 2017
Very nice place”
Love so much this place .. walking 5 minutes frim hotel and we found pine forest .. fresh air
Reviewed July 01, 2017
Dear Guest. We trully appreciate your positive feedback about our hotel. We have read your comments and as we do take pride in catering to our guests’ needs the best way we can. Your input and compliments has been shared to respective team and will be an encouragement for us to deliver our excellent services. If you’re traveling to our area again soon, don’t hesitate to call us. Looking forward to welcome you again soon. Naturally yours, Delia Oktaviani Marketing Communication
Responded July 04, 2017
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Pesona Alam Resort & Spa
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10.0
eddy from Indonesia
Family with teens
Deluxe
Stayed 1 night in January 2017
recommended”
good ambience, fantastic view,should enjoy the club house!!!
Reviewed June 29, 2017
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Hope you were enjoy the entire stay with us and if you’re traveling to our area again soon, don’t hesitate to call us. Naturally yours, Delia Oktaviani Marketing Communication
Responded June 30, 2017
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Pesona Alam Resort & Spa
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