Pesona Alam Resort & Spa
Free Wi-Fi

Pesona Alam Resort & Spa

Jl. Taman Safari No. 101 Kp. Baru Tegal. Desa Cibeureum, Bogor, Puncak Pass, Puncak, Indonesia, 16750
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     Pesona Alam Resort & Spa

    Pesona Alam Resort & Spa Reviews

    8.6
    Excellent
    /10
    (3112 reviews)See what guests said
    9.6
    Exceptional

    "First hotel in puncak with air condition nice view excellent..."

    juma

    -

    September 20, 2017

    8.8
    Excellent cleanliness
    Recommended by 97% of guests

    Things you’ll love about Pesona Alam Resort & Spa

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Exceptional
    Location
    9.0
    See map
    Exceptional location
    Popular
    Nearby
  • Gunung Mas Wisata Argo2.97 km
  • Warung Kaleng3.63 km
  • At-Ta'Awun Mosque4.74 km
  • Mount Gede Pangrango National Park6.54 km
  • Taman Wisata Matahari7.5 km
  • Curug Panjang Waterfall7.92 km
  • Istana Cipanas10.33 km
  • Kota Bunga10.46 km
  • Gunung Geulis Golf Course14.53 km
  • Cigentis Waterfall22.67 km
  • This property is in high demand!

    Booked 76 times this week | 7 travelers are looking at this property right now

    Value for money8.2
    Location rating9.0
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport50.7 km
    Property overview

    Pesona Alam Resort & Spa is a tranquil hillside resort and convention center specially designed to deliver an exclusive experience away from the bustling city life. Most suitable for business and family leisure with a back-to-nature ambience, this resort is located in Puncak's prime area and set in a natural and serene environment. A traditional market, family activities, and recreational areas are all easily accessible from the resort.

    Pesona Alam Resort & Spa features 138 guestrooms with private balconies where guests can enjoy the stunning mountain views and fresh air. Meeting facilities include 17 meeting rooms and a 700 square meter ballroom. The property also features leisure facilities such as a spa, a kid’s club, a fitness center, a jogging track, bicycle rental, and an outdoor swimming pool. Indulge your taste buds with a sumptuous array of culinary selections - from various traditional Indonesian and Western cuisine and a live-kitchen buffet to an a la carte menu complete with a lounge bar facing the mountains. Pesona Alam Resort & Spa is dedicated to cater all your needs for business trips and vacations.

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    Rooms available at Pesona Alam Resort & Spa

    8.6
    Excellent
    Room comfort & quality
    3 bedroom Deluxe
    3 bedroom Deluxe
    ...
    • Room size: 78 m²/840 ft²
    • Garden view
    • 1 queen bed & 1 queen bed &...
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    Deluxe
    Deluxe
    ...
    • Room size: 24 m²/258 ft²
    • Nature view
    • 2 single beds or 1 queen be...
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    Deluxe Mountain View
    Deluxe Mountain View
    ...
    • Room size: 24 m²/258 ft²
    • Mountain view
    • 2 single beds or 1 queen be...
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    2 Bedroom Superior
    2 Bedroom Superior
    ...
    • Room size: 78 m²/840 ft²
    • Garden view
    • 1 double bed & 1 single bed
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    Superior
    Superior
    ...
    • Room size: 24 m²/258 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single bed...
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    1 Bedroom Villa
    1 Bedroom Villa
    ...
    • Room size: 69 m²/743 ft²
    • Garden view
    • 1 queen bed
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    Deluxe - Hot Deal
    Deluxe - Hot Deal
    ...
    • Room size: 24 m²/258 ft²
    • Nature view
    • 1 double bed or 2 single be...
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    Harris Great Sale
    Harris Great Sale
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 2 single beds and 1 double ...
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    Deluxe Corner Double Room
    Deluxe Corner Double Room
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    Enter dates to see prices
    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Room size: 24 m²/258 ft²
    • Balcony/terrace
    Enter dates to see prices
    Have a question for Pesona Alam Resort & Spa?

    What people love about Pesona Alam Resort & Spa

    • 8.8
      Excellent
      Location

      "Its great location and facilities."

      fay

      |

      December 13, 2018

    • 9.6
      Exceptional
      Breakfast

      "Breakfast was tasty and children are free of charge."

      Genesia

      |

      January 12, 2019

    • 8.4
      Excellent

      "Good service lot of fun there"

      arlianto

      |

      August 16, 2016

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    More about Pesona Alam Resort & Spa

    More about Pesona Alam Resort & Spa

    10.0
    Exceptional

    "It's located right at the entrance of Taman Safari, and good..."

    Saladdin

    |

    October 3, 2018

    Read more reviews

    What they offer

    10.0
    Exceptional

    "I love this hotel"

    Abu H.

    |

    September 18, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Pesona Alam Resort & Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3112)Booking.com Reviews (2183)
    8.6
    /
    10
    Cleanliness8.8
    Facilities8.7
    Location9.0
    Room comfort and quality8.6
    Service8.6
    Value for money8.2
    All languages
    All guests (3112)
    All room types

    Show reviews that mention 

    Showing 2135 verified guest comments
    12345
    6.8
    Good
    YIk from Indonesia
    Family with young children
    Deluxe
    Stayed 2 nights in April 2019

    Overall ok for a short trip”

    Hotel located near safari which is a bonus and dont have to be stuck in the jam especially during the weekends. Only the children pool is heated, there are limited seats around the swimming pool. Pool is a bit small for such hotel. The petting zoo is closed. But there is facilities like kids playroom, badminton, etc. Breakfast was a bit dissapointingnfor such price. If you did not book your room with breakfast, just drive out to the lakehouse restaurant (in the hotel compound). The price is much reasonable and the ambience is so relaxing. Overall , not too bad for a hotel.

    Reviewed May 18, 2019

    Dear Valued Guest, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Your input about the breakfast variant have been noted by us and improvement will be taken shortly to make your stay more enjoyable. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Hotel Management

    Responded May 22, 2019
    Pesona Alam Resort & Spa
    8.0
    Excellent
    GANI from Indonesia
    Family with young children
    Deluxe Mountain View
    Stayed 3 nights in April 2019

    Great Place”

    I have been to this place many times, and I always feel satisfied. The swimming pool warm water is always the main attraction, also the pet garden too. Food in this restaurant is good enough. This is my favorite place when taking children on vacation.

    Reviewed May 17, 2019

    Dear Mr. Gani, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us and be our repeater customer. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded May 22, 2019
    Pesona Alam Resort & Spa
    2.0
    Katherine from Indonesia
    Family with teens
    Deluxe
    Stayed 1 night in March 2019

    i greatly dislike this hotel.”

    the hotel staff was rude, room floor was dusty and dirty. their service is getting from bad to worse. im only staying because it's near to the taman safari indonesia. otherwise i wouldn't choose to stay here.

    Reviewed May 15, 2019

    Dear Mrs. Katherine, First, we would like to thank you for your kind feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, we are sorry. The safety of our guests is a priority and such service is an unavoidable necessity that should have been better explained. If you give us a chance to earn back your trust, we can assure you that your all your complain has resolved and improvement has taken as well. I would be happy to make your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. Naturally yours, Hotel Management

    Responded May 16, 2019
    Pesona Alam Resort & Spa
    9.6
    Exceptional
    Ayu from Indonesia
    Family with young children
    Deluxe Mountain View
    Stayed 1 night in April 2019

    Great short escape from Jakarta”

    - Room is so small, the bathroom also. + Breakfast was great !!! So many choices. + Staffs are friendly and helpfull +So many facilities in this resort, and i think you can enjoy your time here with your childrens. + The water on Childrens pool is warm water, friendly for my baby to swim. + Location is very strategic, with beautiful view.

    Reviewed April 23, 2019

    Dear Mrs. Ayu, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded April 29, 2019
    Pesona Alam Resort & Spa
    8.4
    Excellent
    Yurica from Indonesia
    Family with young children
    VILLA DELUXE THREE BEDROOM - ROOM ONLY
    Stayed 2 nights in April 2019

    Villa need to be renovated”

    We were staying at 3 BR villa, the villa is clean, but there are some furnitures need to be fixed. Over all we enjoyed our stay and will come back again for sure. The breakfast is great, they have a lot of choices. Too bad the lake restaurant, you only can have your meal on the first floor. I recommend the lake restaurant also open the second and third floor for public also. The staffs are friendly and polite.

    Reviewed April 11, 2019

    Dear Madam Yurica, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded April 15, 2019
    Pesona Alam Resort & Spa
    10.0
    Exceptional
    Harry from Indonesia
    Family with young children
    Deluxe Mountain View
    Stayed 1 night in March 2019

    Food with Banyan is marvelous”

    Although check-in time required some time (They could improve. I believe. They failed because there was an events / company events at the same time I was arrived) but overall the service was awesome. Especially if you had time to do dinner, at the Banyan Restaurant. Swimming pool, kidz zone. I missed the Forest though ;(*. But surely I'll visit again, for sure.

    Reviewed April 01, 2019

    Dear Mr. Harry, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about some aspects you wrote above. Improvement and maintenance will be taken shortly to ensure a very well-maintained and comfortable atmosphere for our guests. Please reach out to us directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Naturally yours Hotel Management

    Responded April 05, 2019
    Pesona Alam Resort & Spa
    10.0
    Exceptional
    LIU from Indonesia
    Family with young children
    3 bedroom Deluxe
    Stayed 1 night in March 2019

    Wonderful stay”

    Spacious villa, modern furnitures, friendly staffs, free mini bar, and complete kitchen set. TV in every room, warm swimming pool for children, delicious foods at the restaurant. Definitely will come back again. The only cons was the weird entrance because I had to circle around the villa to open the front door to unlock the back door that connect to the parking lot.

    Reviewed March 28, 2019

    Dear Mr. Liu, Thank you for choosing Pesona Alam Resort & Spa as your accomodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Hotel Management

    Responded March 29, 2019
    Pesona Alam Resort & Spa
    8.0
    Excellent
    Ricson from Malaysia
    Couple
    Superior
    Stayed 1 night in March 2019

    With pesona at puncak, you will definitely find the weekend getaway factor. ”

    Panorama was fantastic, fresh air and nice facilities. Room equipped with the basic needs and breakfast was beyond expectation. Not really impressed with the WiFi speed . Didn’t get a room with good view (facing the flat car park) despite requested during reservation . Yet, overall is good !

    Reviewed March 28, 2019

    Dear Mr. Ricson, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Unfortunately, our wifi connection still did not meet your expectation at the time. We have noted this issue and will bring it to department concern for further improvement. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Hotel Management

    Responded March 28, 2019
    Pesona Alam Resort & Spa
    10.0
    Exceptional
    Ricky from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in March 2019

    Perfect location for taman safari trip”

    Location is only 2 minutes away from safari. Size of hotel is big like a resort. Great mountain view. Available connecting room perfect for family trips. Food is great. Lota of activities for small children.

    Reviewed March 26, 2019

    Dear Mr. Ricky, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded March 27, 2019
    Pesona Alam Resort & Spa
    10.0
    Exceptional
    angelique from Indonesia
    Family with young children
    3 bedroom Deluxe
    Stayed 1 night in May 2019

    Family getaway”

    A good place for short family getaway, lots of kids activities, good breakfast, clean rooms, breathtaking mountain view hotel, i would recommend this hotel

    Reviewed May 12, 2019

    Dear Mrs. Angelique, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded May 14, 2019
    Pesona Alam Resort & Spa
    9.6
    Exceptional
    Arsy from Indonesia
    Family with young children
    Superior
    Stayed 1 night in January 2019

    recommended getaway staycation”

    Despite how the traffic jam to puncak really pissed me off, once you get here you really love the weather, the facilities they offered, the nice staff, the comfort food and etc. love the warm water swimming pool, the playground, the 10% discount to Taman Safari. for sure we will be back again anytime soon.

    Reviewed February 04, 2019

    Dear Mr. Arsy, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded February 07, 2019
    Pesona Alam Resort & Spa
    9.6
    Exceptional
    Nasyuha from Singapore
    Family with young children
    2 Bedroom Superior
    Stayed 1 night in January 2019

    Exceptional”

    We had a great time there. Staffs are accommodating. Superb view from the hotel lobby. Breakfast was awesome thou the tea is not really hot. A little disappointed with the room given. Cos in the pictures it showed a stairs to the rooms. I was not told that there’s option to the 2-bedroom villa. A single deck and a double deck. Anyway, overall stay was awesome. Thanks

    Reviewed January 29, 2019

    Dear Mr. Nasyuha, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Hotel Management

    Responded January 31, 2019
    Pesona Alam Resort & Spa
    9.2
    Exceptional
    bambang from Indonesia
    Family with young children
    3 bedroom Deluxe
    Stayed 1 night in January 2019

    Perfect getaway.. almost ;)”

    Great place, great location and friendly staff. The villa is clean and well maintained. There are 2 swimming pools in the villa estate both have cold water. It would be perfect to have warm water pool in the villa, though it is available at the hotel which is within walking distance.

    Reviewed January 16, 2019

    Dear Mr. Bambang, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Your input regarding the water pool, have been noted by us and will propose to our management for future action. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded January 31, 2019
    Pesona Alam Resort & Spa
    9.6
    Exceptional
    Nelly from Indonesia
    Family with young children
    Deluxe Mountain View
    Stayed 1 night in January 2019

    One of the best hotel in Puncak, Bogor”

    Spent one night in the hotel after taking the children visiting the zoo nearby. This was our 2nd time staying at this hotel. Loved the mountain view, the staff were very nice, breakfast menu was very nice. We enjoyed it.

    Reviewed January 07, 2019

    Dear Madam Nelly, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded January 09, 2019
    Pesona Alam Resort & Spa
    10.0
    Exceptional
    Azreena from Malaysia
    Family with young children
    Deluxe Mountain View
    Stayed 2 nights in November 2018

    Perfect for our mid range class family. All the facilities are awesome. The staffs were so responsiv”

    Perfect for our mid range class family. All the facilities are awesome. The staffs were so responsive. The food were tasty. Each corner are picturesque. Highly recommended. 2 nights were not enough. I'll stay at this hotel again in my next visit to Puncak Bogor.

    Reviewed December 03, 2018

    Dear Madam Azreena, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded December 05, 2018
    Pesona Alam Resort & Spa
    8.8
    Excellent
    Rismawaty from Indonesia
    Family with teens
    Superior
    Stayed 1 night in November 2018

    Love the area”

    We stay for one day in this hotel and we have somuch fun the room is very clean and they give us conecting room as we like 9 people , so many facilities we enjoy there , in the day we swimming , in the afternoon we play billiard and in the night we hangout in the cafe in same of hotel area The view also nice so one day is not enough for us to stay there

    Reviewed December 03, 2018

    Dear Madam Rismawaty, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded December 05, 2018
    Pesona Alam Resort & Spa
    7.6
    Very good
    Rendy from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in April 2019

    Back to nature”

    good location, great view and a lot of facilities

    Reviewed May 14, 2019

    Dear Mr. Rendy, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded May 16, 2019
    Pesona Alam Resort & Spa
    10.0
    Exceptional
    Andri from Indonesia
    Family with young children
    Deluxe Mountain View
    Stayed 1 night in May 2019

    finally found a good place to stay while visit Taman Safari”

    if i were stay a night while visit Taman Safari, there would be no other hotel i would stay.

    Reviewed May 08, 2019

    Dear Mr. Andri, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management

    Responded May 14, 2019
    Pesona Alam Resort & Spa
    9.6
    Exceptional
    Prasetyani from Indonesia
    Solo traveler
    Deluxe
    Stayed 1 night in April 2019

    In the midst of nature”

    Comfortable room. Not recommended for solo travelers as it gets quite noisy with families on weekends. Opt for a corner room away from the lobby if you want less noise. Lots of trees and located in the midst of nature. Scenic view.

    Reviewed April 20, 2019

    Dear Mrs. Prasetyani, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Hotel Management

    Responded April 29, 2019
    Pesona Alam Resort & Spa
    8.4
    Excellent
    Raymond from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in April 2019

    Great view. closer to taman safari indonesia”

    great hotel especially the view and environment, you can take bicyling ride or even jogging nearby hotel and surrounded by pine forest. the room is good too. The bed sheet and sofa has too many stains. others just perfectly fine. make sure you bought some mineral water before you enter the property of pesona alam. great breakfast, has many various kind of locals menu. there's a nearby restaurant called the lake house which is very good atmosphere and best taste in conclusion, i might to stay here again.

    Reviewed April 05, 2019

    Dear Mr. Raymond, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Your comment regarding the bed sheet already taking care by our housekeeping team and improvement will be implement shortly to make your next stay more comfortable. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Hotel Management

    Responded April 08, 2019
    Pesona Alam Resort & Spa
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    • Gunung Mas Wisata Argo