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Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)

Removed from saved list

8.5

Excellent

680 reviews

680 reviews

Housekeeping22
Breakfast5
View2
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
Kranggan Market

130 m

SMK Negeri 1 Cangkringan

230 m

Dowa Bag & Factory

410 m

Tugu Yogyakarta

430 m

Popular landmarks
Yogyakarta Palace

2.6 km

Taman Sari Water Castle

3.0 km

Ratu Boko Temple

13.9 km

Ramayana Ballet at Prambanan

14.2 km

Sewu Temple

15.0 km

Closest landmarks
Puskesmas Jetis

80 m

Apotek SW

200 m

Parkway Hospital

280 m

Opal Dental

310 m

Klinik Utama Amanah

380 m

Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)

Jalan Diponegoro No. 99, Yogyakarta City Center, Yogyakarta, Indonesia, 55231 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Yogyakarta City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Taman Sari Water Castle. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

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Highlights

690 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

13 travelers have booked today.

Value for money8.6
Distance to city center0.5 Km
Location rating8.8
Nearest airportAdisucipto International Airport (JOG)
Distance to airport7.6 km

Rooms available at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)

Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Deluxe Panorama
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Deluxe Panorama
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Double Room with Panoramic View
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
PESONNA SUITE
...
  • Room size: 40 m²/431 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Room with Panoramic View
...
  • Room size: 21 m²/226 ft²
  • 2 single beds or 1 queen be...
Enter dates to see prices
Twin room - Panoramic
...
  • Shower
Enter dates to see prices
Double room - Panoramic
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)?

Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Yogyakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)?

Start your mornings right, with the continental and buffet breakfast options offered at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta). Adults can enjoy breakfast offered with an additional charge of 85714 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)?

Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)?

Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)?

The closest train, metro, or bus station is Tugu Railway Station, 680 m away from Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta).

What restaurants are nearby Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)?

Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) is located in Yogyakarta City Center, famous for good restaurants such as The House of Raminten, Legend Coffee and Koki Joni.

What popular shopping places are close to Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)?

Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) is located in Yogyakarta City Center area which features shopping places such as Beringharjo Market, Malioboro Mall and Kranggan Market.

What are popular attractions near Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)?

Guests at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) can easily visit Yogyakarta Palace, Taman Pintar Science Park and Yogyakarta Fortress Museum located in the Yogyakarta City Center area.

What popular beaches are close to Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)?

Guests at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) can easily visit Kukup Beach in the Yogyakarta City Center area.

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Explore the neighborhood

What people love about Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)

  • 9.2

    Exceptional
    Staff 

    "Nice staff and nice rooms."

    Rasmus

    |

    October 15, 2022

  • 10

    Exceptional
    Location

    "Good hotel and good location in Yogya"

    michael

    |

    October 6, 2022

  • 10

    Exceptional

    "Good hotel nice place"

    KWANWOOK

    |

    October 5, 2022

Property ranking|Compared to 1,895 Yogyakarta properties
See all rankings
Location score
8.9/10
Room size
24 sqm.
Service score
8.8/10
Couples review score
8.7/10
Better than
92
%
of Yogyakarta properties
Bigger than
92
%
of Yogyakarta properties
Better than
90
%
of Yogyakarta properties
Better than
90
%
of Yogyakarta properties
Overall rating:

8.5

Excellent
680 reviews
Cleanliness
8.6
Facilities
8.2
Location
8.8
Read all reviews >
What travelers say they love:
One of the best hotel to stay when you are in Yogyakarta.
Maria from Indonesia
Business traveler
More about Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)

More about Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)

Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)

Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) is the perfect choice for travelers who want to take in the sights and sounds of Yogyakarta. Experience an urban escape in Yogyakarta with a stay at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta), with its exceptional location right in the city center. Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) puts numerous activities at your fingertips, with its convenient location just 3.0 km from the Taman Sari Water Castle.
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Yogyakarta.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) is furnished and equipped with handy amenities. Some rooms at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed.
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) also provides toiletries and towels in bathrooms for select rooms.


Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)

Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) is the perfect choice for travelers who want to take in the sights and sounds of Yogyakarta. Experience an urban escape in Yogyakarta with a stay at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta), with its exceptional location right in the city center. Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) puts numerous activities at your fingertips, with its convenient location just 3.0 km from the Taman Sari Water Castle.
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Yogyakarta.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) is furnished and equipped with handy amenities. Some rooms at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed.
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) also provides toiletries and towels in bathrooms for select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 89% of the city's accommodation.
This hotel scores higher than 89% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 91% of other options in the city.

Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

12 mentions

Breakfast

8 mentions

Food & Dining

2 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Arabic
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • On-site entertainment
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Desk
  • Free bottled water
  • In-room safe box
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site

Pesonna Coffee Shop

  • Menu: Buffet, A-la-carte
Location
Jalan Diponegoro No. 99, Yogyakarta City Center, Yogyakarta, Indonesia, 55231
Excellent
Location

8.8

Airports

  • Adisucipto International Airport (JOG)
    7.6 km
  • Yogyakarta International Airport (YIA)
    36.0 km

Public transportation

  • Tugu Railway Station
    690 m
  • Lempuyangan Railway station
    1.5 km

Hospital or clinic

  • Puskesmas Jetis
    80 m

Shopping

  • Beringharjo Market
    1.8 km

Convenience store

  • Indomaret
    690 m

Cash withdrawal

  • ATM
    20 m
What's nearby

Popular landmarks

  • Yogyakarta Palace
    2.6 km
  • Taman Sari Water Castle
    3.0 km
  • Ratu Boko Temple
    13.9 km
  • Ramayana Ballet at Prambanan
    14.2 km
  • Sewu Temple
    15.0 km
  • Plaosan Temple
    15.4 km
  • Ullen Sentalu Museum
    21.7 km
  • Pindul Cave
    35.5 km

Nearby landmarks

  • Puskesmas Jetis
    80 m
  • Kranggan Market
    130 m
  • Apotek SW
    200 m
  • SMK Negeri 1 Cangkringan
    230 m
  • Parkway Hospital
    280 m
  • Opal Dental
    310 m
  • Klinik Utama Amanah
    380 m
  • Dowa Bag & Factory
    410 m
  • Tugu Yogyakarta
    430 m
  • Medika Jaya
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Infant 2-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee350000 IDR
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)85714 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 138
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2016

Reviews of Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta) from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.2
Location8.8
Service8.8
Value for money8.6
High score for Yogyakarta
Rating
9+ Exceptional (159)
8-9 Excellent (58)
7-8 Very Good (70)
6-7 Good (15)
<6 Below Expectation (27)
Time of the year
Mar - May (73)
Jun - Aug (95)
Sep - Nov (78)
Dec - Feb (83)
All guests (680)
All room types
All languages

Show reviews that mention 

Showing 329 verified guest comments
12345
10.0
Exceptional
Renidwi from Indonesia
Family with young children
Deluxe Twin Room
Stayed 1 night in June 2021

A great find in the heart of Jogja”

We loved the Pesonna Tugu Hotel - the location can't be beat! We had a spacious room with beautiful views and wonderful service and hospitality from the staff especially the FBM Mr Andry. Our room had all of the conveniences we could hope for and my son loved the breakfast service! We will definitely plan a return stay on our next visit!

Reviewed June 13, 2021

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Dear Renidwi Greetings from Pesonna Hotel Tugu Yogyakarta On behalf of management, we would like to thank you for your willingness to choose Hotel Pesonna Tugu during your visit in Yogyakarta. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfy and happy while staying at Hotel Pesonna Tugu Yogyakarta. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you again in the near future. Best regards, Sincerely, Joko S. Widiyanto, CHA - Cluster General Manager

Responded June 18, 2021
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
10.0
Exceptional
Richard from Indonesia
Business traveler
Deluxe Double Room
Stayed 1 night in March 2022

Great hotel”

A very good hotel in the great area. The room size is fine, clean and very attentive service from the employees... Good Job!

Reviewed March 16, 2022

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10.0
Exceptional
Sittie from Philippines
Business traveler
Deluxe Twin Room
Stayed 3 nights in July 2019

Excellent Service”

My booking comes with breakfast buffet which starts at 6 AM but since I had to leave early (5 AM) for the airport the hotel prepared a packed breakfast for me. I did not expect such preparation and service; usually hotels just let you check out. I would definitely stay at this hotel again.

Reviewed August 05, 2019

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Dear Mrs. Sittie, Glad to hear that your overall experiences with us were great. It's been a pleasure o have you as our valuable guest. Hope Pesonna Hotel Tugu Yogyakarta would always be your preferred accommodation during your visit to Jogjakarta. Look forward to have you again in our Hotel. Yours Sincerely, Tommy Agung Kartika

Responded October 17, 2019
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
10.0
Exceptional
Rizky from Indonesia
Family with teens
Deluxe Twin Room
Stayed 2 nights in October 2021

Holiday with family”

The room is clean and tidy. the food so so. but. location so strategic. most important is the staff so friendly. recommended

Reviewed December 27, 2021

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10.0
Exceptional
Bayu from Indonesia
Business traveler
Deluxe Double Room
Stayed 1 night in April 2020

Superb”

I love this hotel, their service, their room, their food, very warm welcome always greeting and smile. Guys, your pool need to pay attention, you need to vacuum everyday. To dirty!

Reviewed April 22, 2020

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Dear Bapak Bayu, Glad to know that you were satisfied with our services, products and facilities. It's been a pleasure to have you as our valuable guest. I hope our Hotel would always be your second home in Jogjakarta. Moreover, I also want to thank you for your feedback related to our swimming pool. We will surely pay more attention to it. Best Regards, Tommy Agung Kartika, Cluster General Manager

Responded May 24, 2020
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
10.0
Exceptional
Grisel from Indonesia
Solo traveler
Stayed 1 night in November 2020

Excellent! ”

Overall very good! thankyou so much! reception nya sangat humble friendly Mba Nana dan Mba Vitaaa terimakasih yaa! i’ll be back soon!

Reviewed November 05, 2020

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Dear Ibu Grisel, Saya sangat senang Ibu memiliki pengalaman yang sangat berkesan. Terima kasi telah mengapresiasi Nana dan Vita dalam memberikan pelayanan yang terbaik kepada Ibu. Semoga Pesonna Hotel Tugu Yogyakarta boleh selalu menjadi pilihan Hotel yang bagi Ibu dan seluruh tamu ketika berkunjung ke Yogyakarta. Saya tunggu lagi kedatangan Ibu di Hotel kami. Salam Hangat, Joko S. Widiyanto, Cluster General Manager

Responded November 20, 2020
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
10.0
Exceptional
Brian from United States
Solo traveler
King Deluxe Panorama
Stayed 2 nights in May 2020

Very accommodating and kind.”

Great stay. Got the room I wanted. Nice breakfast. Friendly staff. I like it here!

Reviewed May 03, 2020

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Dear Mr. Brian, So glad to always welcome you back to our Hotel. I'm happy to know that you're satisfy with us. Hopefully Pesonna Hotel Tugu Yogyakarta would always be your preferred accommodation in Jogjakarta. Look forward to welcome you back again. Best Regards, Tommy Agung Kartika, Cluster General Manager

Responded May 24, 2020
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
10.0
Exceptional
aussie from Indonesia
Family with teens
Twin Deluxe Panorama
Stayed 2 nights in December 2019

Great location near by tugu, malioboro.”

Good facility of room, large parking space, and good service

Reviewed December 23, 2019

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Dear Ibu Aussie, Saya senang mendengar Ibu merasa puas dan nyaman tinggal dengan kami. Saya dan Team selalu memastikan Ibu dan juga semua tamu kami mendapatkan pengalaman yang menyenangkan saat tinggal dengan kami dengan selalu memastikan produk, fasilitas dan pelayanan yang kami berikan selalu optimal. Semoga Hotel kami selalu menjadi rumah kedua kapanpun Ibu berkunjung ke kota Yogyakarta lagi. Salam Hangat, Tommy Agung Kartika, Cluster General Manager

Responded December 26, 2019
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
10.0
Exceptional
Syifa from Indonesia
Solo traveler
Deluxe Twin Room
Stayed 1 night in January 2022

Good”

Tersedia peralatan sholat, dan kamar mandi bersih, recommended

Reviewed January 28, 2022

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8.8
Excellent
Ade from Indonesia
Couple
Double room - Panoramic
Stayed 2 nights in October 2021

Warm Staff and Enjoyable Stay”

Dear Pesonna Team, We delighted to stay with you the last 2 days. What an unique place, comfortable and meaningful to have you remembering our name to be greeted. Special thanks to Vita Front Office Agent for quite fast early check in we got and to all the Teams. As used to be hotelier and now villa owner, I am quite concern about the smell of bathroom which has uncomfortable to have. Please have a look on this case HK team. But the rest of it, we did enjoy our stay in Pesonna Hotel Tugu. Thank you, keep it up guys and we appreciate what you have done to our stay. Regards, Ade

Reviewed November 02, 2021

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9.2
Exceptional
Anita from Indonesia
Business traveler
Deluxe Double Room
Stayed 2 nights in November 2018

GOOD HOTEL, GOOD BUDGET”

In the city of Jogja. Possible walk to Malioboro. Round with so many choice of food. the staff so friendly, hotel is clean. very recommend, will be back. sure

Reviewed April 20, 2019

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Dear Mrs. Anita, Glad to hear that your overall experiences with us were great. It's been a pleasure o have you as our valuable guest. Hope Pesonna Hotel Tugu Yogyakarta would always be your preferred accommodation during your visit to Jogjakarta. Look forward to have you again in our Hotel. Yours Sincerely, Tommy Agung Kartika, Cluster General Manager

Responded October 17, 2019
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
10.0
Exceptional
Brian from United States
Solo traveler
King Deluxe Panorama
Stayed 2 nights in May 2020

Nice!”

I enjoyed my stay here.

Reviewed November 29, 2020

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Dear Mr. Brian, Glad to know that you were satisfied with our services, products and facilities. It's been a pleasure to have you as our valuable guest. I hope our Hotel would always be your second home in Jogjakarta. We look forward to welcoming you very soon! Best Regards, Joko S. Widiyanto, Cluster General Manager

Responded December 01, 2020
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
9.6
Exceptional
Akhmad from Indonesia
Family with young children
Deluxe Double Room
Stayed 1 night in March 2021

Hotel bagus”

Hotelnya bagus, pelayanan ramah, sarapannya enak enak apalagi nasi gorengnya bikin ketagihan, next time klo ke jogja nginep sini lago

Reviewed March 29, 2021

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Yang terhormat Bapak Akhmad Salam hangat dari Pesonna Hotel Tugu Yogyakarta. Atas nama manajemen, kami mengucapkan terima kasih atas kesediaan Bapak memilih Hotel Pesonna Tugu selama kunjungan Bapak di Yogyakarta. Terima kasih banyak telah meluangkan waktu untuk berbagi pengalaman Bapak di hotel kami dan kami ingin menyampaikan penghargaan tertinggi kami atas dukungan besar Bapak dengan memilih hotel kami untuk mengakomodasi masa tinggal Bapak. Kami senang Bapak menikmati masa tinggal Bapak bersama kami. Merupakan prioritas kami untuk memastikan semua tamu kami merasa sepenuhnya puas dan bahagia selama tinggal bersama kami. Sekali lagi terima kasih telah berbagi pengalaman Bapak. Kami sangat berharap dapat bertemu dan melayani Bapak dan keluarga kembali dalam waktu dekat. Salam Hangat, Joko S. Widiyanto, CHA Cluster General Manager

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Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
10.0
Exceptional
Dimas from Indonesia
Group
King Deluxe Panorama
Stayed 1 night in February 2019

Very satisfied”

Very satisfied

Reviewed February 12, 2019

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Kepada Bapak Dimas, Salam Hangat dari Pesonna Tugu Yogyakarta Terima kasih telah meluangkan waktu untuk berbagi pengalaman Bapak selama menginap di Pesonna Hotel Tugu Yogyakarta, Sangat menyenangkan menerima tanggapan positif dari Bapak dan akan kami sampaikan apresiasi ini kepada seluruh tim kami. Hal ini akan menambah semangat tim kami untuk meningkatkan kualitas pelayanan terhadap semua tamu kami. Saya nantikan kunjungan berikutnya dari Bapak di Pesonna Hotel Tugu Yogyakarta. Salam Hangat, Tommy Agung Kartika, Cluster General Manager

Responded October 17, 2019
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
8.4
Excellent
Maria from Indonesia
Business traveler
Deluxe Twin Room
Stayed 2 nights in March 2021

Comfortable for happy mind and body”

One of the best hotel to stay when you are in Yogyakarta. Good location with lots of choice of restaurant,coffee shop, bakery, street food near the hotel. And very close to the legendary "Lupis" Mbah Sartinem. If you want to go to Malioboro street, it's only around 15 minutes walking. Love the warm welcome hospitality of the staff, very helpfull and friendly. The cleanliness is of the room and bathroom are good enough. I have no problem with the breakfast (not many variety) from this hotel because I'm not a picky person, so it's good enough for me. I've been staying in this hotel for several times and there is no complain for me about Pesonna Tugu Hotel. This one is very recommended.

Reviewed March 22, 2021

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Dear Mrs. Maria Greetings from Pesonna Hotel Tugu Yogyakarta On behalf of management, we would like to thank you for your willingness to choose Hotel Pesonna Tugu during your visit in Yogyakarta. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfy and happy while staying at Hotel Pesonna Tugu Yogyakarta. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you again in the near future. Best regards, Sincerely, Joko S. Widiyanto, CHA - Cluster General Manager

Responded May 07, 2021
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
8.4
Excellent
Ully from Indonesia
Couple
Deluxe Double Room
Stayed 2 nights in December 2020

Excellent”

The hotel was small, but new and quite clean. We got what we ask for, room with 1 king bed. But we asked for a non smoking floor, and they couldn't give us that. So it was smelly, the staff come and spray something. Doesn't really help. But after I spray some of my own disifenctan all around the room, the smoke smell was litterally gone. The staff all wear mask, there are hand sanitizer every where. Travelling around pandemic can be tricky. At least this hotel shows concern for safety. During breakfast there were not so many people so, we felt quite safe. The downside is, I found out old dried noodle inside the electric kettle. It's my first time cleaning n washing a hotel kettle. That one thing need to be thoroughly checked by the room cleaning staff. It was quite a pleasent stay, despite smoking floor n dirty kettle.

Reviewed December 19, 2020

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Dear Mrs Ully Greetings from Pesonna Hotel Tugu Yogyakarta On behalf of the management, we would like to thank you for your willingness to choose Hotel Pesonna while in Yogyakarta. Furthermore, we thank you for your willingness to provide corrections the service of our restaurant, our apologies for the inconvenience. Your input means a lot to us in an effort to improve our services on an ongoing basis. We will be very happy to welcome you back to Pesonna Hotel Tugu Yogyakarta. Hospitality regards, Joko S. Widiyanto, CHA Cluster General Manager

Responded January 11, 2021
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
9.2
Exceptional
vivi from Indonesia
Family with young children
Deluxe Twin Room
Stayed 1 night in May 2022

Exceptional”

nice and clean hotel, location is a nearby center of jogja

Reviewed May 25, 2022

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9.2
Exceptional
vivi from Indonesia
Family with young children
Deluxe Twin Room
Stayed 1 night in May 2022

Exceptional”

nice and clean hotel, location is a nearby center of jogja

Reviewed May 25, 2022

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9.2
Exceptional
Rizkya from Indonesia
Family with young children
Deluxe Twin Room
Stayed 2 nights in May 2022

Good”

Good but the restaurant needs more wider space

Reviewed May 11, 2022

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8.8
Excellent
Andrew from United States
Couple
Deluxe Double Room
Stayed 1 night in August 2020

Nice hotel slightly away from the crowds”

Staff were also very accommodating when my dates changed due to a cancelled flight

Reviewed December 14, 2020

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Dear Mr. Andrew Warmest greetings from Pesonna Hotel Tugu Yogyakarta On behalf of management, we would like to thank you for your willingness to choose Hotel Pesonna Tugu during your visit in Yogyakarta. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfy and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you again in the near future. Hospitality regards, Joko S. Widiyanto, CHA Cluster General Manager

Responded January 21, 2021
Khas Tugu (formerly Pesonna Hotel Tugu Yogyakarta)
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