Pestana Chelsea Bridge Hotel And Spa

354 Queenstown Road, Chelsea, London, United Kingdom, SW8 4AE - See map
4-star Hotel
Free Wi-Fi
8.4
Excellent
/10
(1,978 reviews)See what guests said
Housekeeping10
Breakfast4
Spa & Sauna3
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Pestana Chelsea Bridge Hotel And Spa

"Great location for the US Embassy."

John - August 14, 2019

Deluxe King Room Pestana Chelsea Bridge Hotel And Spa
Lobby Pestana Chelsea Bridge Hotel And Spa
Lobby Pestana Chelsea Bridge Hotel And Spa
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Wellness activities
Spa & Beauty
Workout and Leisure
Hygiene Plus

This property has self-selected and self-certified the following hygiene measures. Learn more

Safety Features
Daily disinfection in common areas
Staff trained in safety protocol
Temperature check for guests and staff
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
Property highlightsRead all 1,978 reviews
Fantastic breakfast
91% positive mentions
Exceptional cleanliness
9.0 rating for cleanliness
Excellent service
8.8 rating for service
Excellent comfort
8.7 room quality and comfort

Family room was comfortable enough for 1 young child and 1 baby.

John | August 14, 2019

Restaurant/bar had great food options for the whole family.

John | August 14, 2019

Very luxurious sheets, bedding and spacious bathroom.

Leonard | July 1, 2018

This is a very clean and modern high end hotel.

Leonard | July 1, 2018

The staff was very courteous and efficient.

Leonard | July 1, 2018

Pretty large room for London standards.

John | August 14, 2019

  • 610 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in London every 5 minutes on Agoda.com
Value for money8.3
Distance to city center0 km
Location rating7.9
Nearest airportLondon City Airport (LCY)
Distance to airport13.9 km

Rooms available at Pestana Chelsea Bridge Hotel And Spa

8.7
Excellent
Room comfort & quality
One Bedroom Suite
One Bedroom Suite
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
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Two Bedrooms Suite
Two Bedrooms Suite
...
  • Room size: 71 m²/764 ft²
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Deluxe Room
Deluxe Room
...
  • Room size: 27 m²/291 ft²
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Other
Other
...
  • Room size: 28 m²/301 ft²
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Twin Room
Twin Room
...
  • Room size: 27 m²/291 ft²
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Deluxe Queen
Deluxe Queen
...
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    Deluxe Family Room Non Amendable
    Deluxe Family Room Non Amendable
    ...
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      Frequently asked questions

      Does Pestana Chelsea Bridge Hotel And Spa offer hand sanitizer?

      Hand sanitizer is available at Pestana Chelsea Bridge Hotel And Spa.

      How often do rooms at Pestana Chelsea Bridge Hotel And Spa get disinfected?

      Rooms are disinfected every day at Pestana Chelsea Bridge Hotel And Spa.

      How frequently are common areas disinfected at Pestana Chelsea Bridge Hotel And Spa?

      Common areas of Pestana Chelsea Bridge Hotel And Spa are disinfected daily.

      Does Pestana Chelsea Bridge Hotel And Spa offer contactless check-in and check-out?

      Pestana Chelsea Bridge Hotel And Spa has online, unmanned, or self-service check-in to reduce human contact and avoid cross infection.

      Do staff at Pestana Chelsea Bridge Hotel And Spa wear face masks?

      Staff at Pestana Chelsea Bridge Hotel And Spa wear face shields and/or masks for guests’ safety.

      Does Pestana Chelsea Bridge Hotel And Spa check the temperature of people entering the premises?

      Pestana Chelsea Bridge Hotel And Spa offers temperature checks for staff and guests as a service, but it is not a condition of check in.

      Is there physical distancing on the premises?

      Social distancing measures are enforced in common areas.

      Are protective screens set up in common areas?

      During face-to-face interactions, a transparent protective shield may be offered between persons.

      Is there a doctor or nurse on call for the property?

      A doctor or nurse is available on call for Pestana Chelsea Bridge Hotel And Spa.

      What time is check-in and check-out at Pestana Chelsea Bridge Hotel And Spa?

      Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

      How do I get to Pestana Chelsea Bridge Hotel And Spa?

      Pestana Chelsea Bridge Hotel And Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 170 GBP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Pestana Chelsea Bridge Hotel And Spa has a car park that's close to the hotel. Parking is available for a fee of 40 GBP per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

      What is the smoking policy at Pestana Chelsea Bridge Hotel And Spa?

      Pestana Chelsea Bridge Hotel And Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

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      What people love about Pestana Chelsea Bridge Hotel And Spa

      • 8.0
        Very good
        Location

        "Location is good just a Fifteen minute walk to Sloane Square and less than ten minutes to Battersea train station."

        Alexander

        |

        November 25, 2019

      • 8.0
        Very good
        Cleanliness

        "Hotel was clean and tidy."

        Alexander

        |

        November 25, 2019

      • 9.2
        Exceptional
        Location

        "Great modern hotel, location is south of the river."

        Richard

        |

        July 16, 2018

      Property ranking|Compared to 13,490 London properties
      See all rankings
      Value for money score
      8.3/10
      Service score
      8.8/10
      Cleanliness score
      9.0/10
      Room comfort score
      8.7/10
      Better than
      99
      %
      of London properties
      Better than
      99
      %
      of London properties
      Better than
      99
      %
      of London properties
      Better than
      99
      %
      of London properties
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      Overall rating:
      8.4
      Excellent
      1,978 reviews
      Cleanliness
      9.0
      Facilities
      8.3
      Location
      7.9
      Read all reviews >
      What travelers say they love:
      It was nice that the hotel wasn’t entirely central because y...
      Rima from United Kingdom
      Solo traveler
      More about Pestana Chelsea Bridge Hotel And Spa

      More about Pestana Chelsea Bridge Hotel And Spa

      Ideally located for both business and leisure travel, the Pestana Chelsea Bridge Hotel And Spa is just a stroll away to some of London’s most popular attractions, including the River Thames, Chelsea Bridge, Battersea Park, and Sloan Square. Also within close proximity is Victoria Station which provides direct transportation links to the wider city and beyond. Apart from their excellent location, they boasts 216 spacious guestrooms that feature all the essential modern conveniences. For recreation, guests can visit the spa and lifestyle center or check out the in-house restaurant, bar, and coffee shop. There are also six meetings rooms available for business travelers. All things considered, the Pestana Chelsea Bridge Hotel And Spa is indeed an ideal place to stay.

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      Most talked about facilities

      Breakfast
      20 mentions
      Housekeeping
      15 mentions
      Internet
      12 mentions
      Swimming Pool
      9 mentions

      What they offer

      9.2
      Exceptional
      Staff 

      "Nice room , helpful staff"

      Mohammad

      |

      February 1, 2019

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      Continental
      Vegetarian
      Full English/Irish

      Restaurants on site

      Atlantico
      Cuisine:Portuguese
      Menu:Buffet

      Nearby restaurants

      British cuisine
      British cuisine
      Duchess Battersea
      560 m British
      The Cambridge Street Kitchen
      940 m British, European, Gluten Free
      Dolphin Bar & Grill
      990 m British, Grill
      American cuisine
      American cuisine
      Burger Craft at The White Ferry
      720 m American, Bar, Diner
      Giraffe - Victoria
      1.4 km American, Contemporary, Gluten Free
      Huxley's Bar & Kitchen
      1.6 km American, Bar, British
      European cuisine
      European cuisine
      Atlantico Restaurant and Lounge
      290 m European
      Goya
      1.0 km European, Mediterranean, Spanish
      Il Convivio
      1.2 km European, Italian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

      Show less

      Some helpful facts

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      Property announcements

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      Reviews of Pestana Chelsea Bridge Hotel And Spa from real guests

      Overall rating
      8.4
      Excellent
      From 1978 reviews
      8.8Cleanliness
      8.7Room comfort and quality
      8.4Facilities
      Agoda Reviews (421)Booking.com Reviews (1557)
      Rating via Agoda8.4
      /
      10
      Cleanliness9.0
      Facilities8.3
      Location7.9
      Room comfort and quality8.7
      Service8.8
      Value for money8.3
      High score for London
      Rating
      9+ Exceptional (110)
      8-9 Excellent (105)
      7-8 Very Good (73)
      6-7 Good (19)
      <6 Below Expectation (25)
      Time of the year
      Mar - May (95)
      Jun - Aug (90)
      Sep - Nov (68)
      Dec - Feb (79)
      Don't miss out!Users are booking a place in London every 5 minutes on Agoda.com
      All guests (421)
      All room types
      All languages

      Show reviews that mention 

      Showing 332 verified guest comments
      12345
      10.0
      Exceptional
      Emily from United Kingdom
      Couple
      Deluxe King Room
      Stayed 2 nights in April 2012

      Loveliest hotel I have ever stayed in”

      Very helpful and friendly staff, big modern rooms with some nice features, lovely swimming pool

      The Pestana Chelsea Bridge is within walking distance of Victoria Station and the main attractions of London. The hotel is only two years old and the room we were given was lovely, very modern, kingsize bed, nice bathroom. The spa in the basement was again very nice with a sauna, steam room and a swimming pool with warm water and friendly helpful staff. We stayed for two nights and ate at both the bar and in the restaurant, both times the food was excellent and portions generous. I would definitely recommend this hotel and would love to come back for a return visit.

      Reviewed April 08, 2012
      9.7
      Exceptional
      Henry from United States
      Solo traveler
      Deluxe Twin Room
      Stayed 4 nights in July 2014

      Excellent Hotel slightly off the beaten path.”

      Spacious contemporary rooms, cleanliness, courteous and friendly staff

      As a new visitor to London, the Pestana Chelsea Bridge was excellent. The hotel was clean, modern and comfortable. The breakfast was very good; it was set up as a buffet style. As a tourist unfamilar with London, I found it challenging to initially locate the hotel. Once found, the hotel was well worth the search. Great place to stay a little off the well traveled road. I would highly recommend Pestana Chelsea Bridge Hotel.

      Reviewed September 11, 2014
      8.8
      Excellent
      Jane from United Kingdom
      Business traveler
      KING BED - SMOKING OR NONSMOKING DELUXE ROOM
      Stayed 1 night in May 2018

      A Hidden Gem”

      I stay over in London most weeks and have tried out a lot of hotels around Victoria and Kensington but haven’t ventured over the river towards Battersea before. I’ve ckearly been missing out because the Pestana Chelsea Bridge is a really good hotel! Modern,, bright and clean with extremely spacious and comfortable rooms. Honestly the size of the room surprised me, so many London hotel rooms are poky, not this one. My room had a proper sofa to lounge on, a nice touch missing in most hotel rooms. Lastly I must mentioned the bathroom. Very nicely appointed with a separate bath and shower stall. The bath was actually a full size tub, not the midgets only hip bath you fu d in most hotels. Definately tecommended, I will stay again!

      Reviewed May 19, 2018
      9.0
      Exceptional
      Ryan from United Kingdom
      Couple
      Stayed 1 night in February 2011

      Incredible Rooms, Views and Service.”

      Easy as pie to get into the city (1 bus, 1 Tube), Views of the stunning Battersea Station and The City, Luxurious rooms

      so easy to get to from the city, tube to victoria and bus 44 getting off just after chelsea bridge. nice area opposite park, great and speedy check in, very clean throughout, had a perfect view of the grade ii listed battersea power station and the city in the distance (including the london eye and thames). ignore reviews highlighting silly issues - blue lights in bathroom are optional, triple glazing (and the fact that london trains cease operating embarrassingly early) mean no noise issues, transport options are aplenty with night buses, multiple bus routes, 2 main line stations and 4 tube stations within easy walking distance, plus spa is complimentary. all in all, a fantastic hotel, will definitely be staying again!

      Reviewed March 04, 2011
      9.3
      Exceptional
      Mark from United Kingdom
      Couple
      Deluxe King Room
      Stayed 1 night in December 2011

      Loved this hotel!”

      Rooms, location, parking, price

      Lovely location, sandwiched between Battersea Power Station and Battersea Park. Also adjacent to Chelsea Bridge which makes for a wonderful walk along the river to Westminster, Chelsea and Victoria Station areas. Victoria is 10-15 min walk away. No tube station nearby, however weekend parking is easy at only £4 for the weekend at the large multi story next door. Fantastic rooms and quality, all very new. Some may find the window between the bathroom and bedroom a bit strange though...also the window blind is on the bedroom side? Our friends had rooms on the Park side of the hotel and they had these windows...our room was on the Power Station side and didn't have this window. View is great from both sides, but I prefer the Power Station side as you can see the whole central london skyline in front of you.

      Reviewed December 15, 2011
      9.7
      Exceptional
      michelle from United Kingdom
      Group
      Deluxe Twin Room
      Stayed 2 nights in April 2012

      Fab Location...”

      Lovely spa, Stylish comfortable rooms...great views of Battersea Power Station and the Thames

      I booked the hotel for a joint birthday weekend to meet up with an old friend...the hotel kindly upgraded us to a club room so we had a great view of London...and right opposite the power station, the railway track runs right next to the hotel but with double glazing u dont notice anything...I am originally from South London so it was great to stay there away from the madding crowd but 10 mins walk from Chelsea...the lovely Battersea Park is just across the road.. There are several frequent bus routes running into The Westend, Knightsbridge and Victoria Station..and if you really want the tube Sloane Square is a short walk... We mad full us of the spa which is small but pleasant and also offer treatments we didnt have time to try as we had a busy weekend..the staff were friendly and proffesional..very low key.Personally I found the location fantastic as I wouldnt want to stay in the Westend and it was a little home from home coming back there after a hectic day or night..I will definitely go baack and highly reccomend it to anyone...

      Reviewed April 18, 2012
      8.7
      Excellent
      Antonio from Portugal
      Business traveler
      Stayed 3 nights in October 2011

      Great hotel in London”

      Cleanliness, continental standards

      the pestana chelsea hotel is a great option in london. it trades off accessibility with great quality standards, which is a very unusual feature in london. never the less it is relatively easy to get to if you know the city's transport system well, so i do very hihgly recommmend this hotel to any business aor leisure traveller.

      Reviewed October 09, 2011
      9.0
      Exceptional
      Mark from United Kingdom
      Business traveler
      Stayed 1 night in May 2011

      Good size rooms in a modern clean hotel.”

      Size of bedrooms, clean and quality of fittings

      Thank you for a great hotel with helpful people. The rooms are very spacious and this is a modern classy hotel with aircon. It is a 10 min walk to the nearest tube at Slone Square but on a fine day this takes you over Chelsea bridge and passed some great buildings. The hotel staff were amazing and the lounges were very comfortable to hold meetings and talk. There is a train track at the rear of the building with some noise but the view is dominated by the iconic image of the old Battersea Power Station. I really appreciated the blackout blinds and got a great nice sleep - All in all thank you for a great stay.

      Reviewed June 05, 2011
      8.3
      Excellent
      Julia from United Kingdom
      Couple
      Deluxe King Room
      Stayed 3 nights in April 2012

      Fabulous hotel, good reception”

      Loved the room, spotless and very modern! Big bathroom, lovely lighting

      Slightly off the beaten track but in a quiet position just off Chelsea Bridge. We walked into Kings Road from the hotel, only took 20 minutes and very enjoyable through the park. (We did not know but 5 mins walk away is Battersea Park Station, easy for commuting)! A lovely welcome at reception and very helpful. The room was immaculate, cannot fault it at all. We chose a room on a high floor and had a view towards the park. Very comfortable bed and pillows! We loved the bathroom, shower and bath (including dressing gowns) which made my holiday! The coloured lighting in the room was a nice added touch. We did not eat breakfast in the hotel but had a very nice evening meal there albeit rather expensive but again everything spot on regarding service, ambiance etc. Will definitely visit this hotel again when visiting family in London. Geoff and Julia

      Reviewed May 23, 2012
      9.7
      Exceptional
      Paul from United Kingdom
      Couple
      Deluxe Twin Room
      Stayed 2 nights in March 2016

      Wonderful Place To Stay”

      Staff,Facilities & Staff again....

      My Partner and I stayed at the Pestana for the weekend to celebrate her 30th Birthday. From walking in on Friday to leaving on Sunday we got nothing less than 1st class service. Front of house staff always wore a smile and couldn't be more helpful if they tried. The rooms were spacious and contemporary, and the spar facilities were great. I can wholeheartedly recommend the Pestana and will be visiting there the next time I go to London.

      Reviewed March 07, 2016
      9.3
      Exceptional
      Lindy from United Kingdom
      Couple
      Deluxe King Room
      Stayed 2 nights in December 2012

      Upgraded from excellent to excellent”

      Luxury, an exercise bike in the bedroom! Very comfortable huge bed

      Our two night stay at the hotel was a taste of luxury away from home. We came to sight see and so walked a great deal and were glad to return to the hotel to relax and be refreshed. This we were. It is a lovely hotel near to Chelsea but without Chelsea prices due to it being on the other side of the river. Superb.

      Reviewed October 05, 2013
      9.0
      Exceptional
      Pedro from Spain
      Couple
      Stayed 2 nights in March 2011

      Great hotel, good location.”

      location, clean, big rooms, great bathrooms

      it's a great hotel, the only problem is the money, it's quite expensive, but for being in Chelsea is fantastic and affordable, i mean, other hotels in London use to have shared bathrooms, small rooms and are not cheap at all, so i think this is a great choice if you want to spend a little bit of money in a good hotel instead.

      Reviewed May 11, 2011
      9.7
      Exceptional
      lee from United Kingdom
      Couple
      Deluxe King Room
      Stayed 1 night in October 2012

      Exceptional rooms in a fantastic central location”

      Great value for money!

      Stylish and modern accommodation near one of londons greatest landmarks- battersea power station. Centrally located and although not directly near any tube stations, an enjoyable walk across the river from Victora via Chelsea, or a short cab ride. The bar was a little expensive, however the food was excellent, particularly breakfast. And all service with a smile! Will definitely be returning.

      Reviewed October 26, 2012
      8.4
      Excellent
      Leonard from United States
      Family with teens
      Deluxe Twin Room
      Stayed 2 nights in June 2018

      Excellent”

      This is a very clean and modern high end hotel. Very luxurious sheets, bedding and spacious bathroom. The gym/spa facilities were unavailable due to ongoing renovation, perhaps explaining the reduced room rates. Still, for 160-170 pounds per night, excluding breakfast, I did not find the hotel particularly good value, and left after two days. The staff was very courteous and efficient. If you need a quality hotel in the nueighborhood where the Pestana is located, then this would not be a bad choice.

      Reviewed July 01, 2018

      Dear Leonard, Thank you for choosing to stay with us and for taking the time to share your experience. Our Sauna and steam room are closed due to some refurbishments we are doing to improve the area. Our indoor swimming pool and also our Gym were open. I am sorry if you were informed wrongly. I hope to have the opportunity to welcome you back in a near future. Kindest Regards, Arturo Esposito - General Managet

      Responded July 13, 2018
      Pestana Chelsea Bridge Hotel And Spa
      9.7
      Exceptional
      Sarah from United Kingdom
      Couple
      Stayed 3 nights in September 2011

      Hidden gem”

      Staff cleanliness location

      Had a fantastic 3 night stay here. Rooms were big, clean and very modern. Separate bath was great in bathroom and room was spotless each day. Staff were fantastic and we managed to get an early check in which was no hassle. Pool and spa were lovely and quiet during the day for a bit of relaxation. Location is great if you don't mind a 10 min walk to tube station and battersea park is right across the road and well worth a visit. Have stayed in many hotels in London for same price but not a quarter of the quality. We will definately be back!

      Reviewed October 02, 2011
      8.7
      Excellent
      Kate from United Kingdom
      Business traveler
      Deluxe King Room
      Stayed 1 night in May 2012

      Great location by the Thames”

      Lovely basement swimming pool with sauna & steamroom

      we stayed here to visit the Chelsea Flower Show, which was a short stroll across the bridge. Sloane Square tube was a little walk further as is the Kings Road with great shops & the Saatchi Gallery. The room was lovely, spacious enough with sofa, desk and a very comfortable bath. Handy features like an ipod docking station made for a very pleasant stay. We did not eat here so cannot comment on the bar or breakfast. Shame there was no free wifi for guests, that was the only inconvenience.

      Reviewed June 04, 2012
      9.2
      Exceptional
      Julie from United Kingdom
      Couple
      Deluxe King Room
      Stayed 2 nights in February 2016

      fabulous”

      Lovely staff on reception, very welcoming. Room was very spacious especially for Central London. Great bathroom, bath and separate shower cubicle. Robes and toiletries provided. Bar area is very relaxed with plenty of daily newspapers. The drinks are on the pricey side, £6 for a bottle of beer seems excessive. Spa area is small but beautifully done and very relaxing. Great access to bus routes but a good 20 minute walk to a tube station. A fabulous hotel in the centre of London.

      Reviewed February 08, 2016
      9.6
      Exceptional
      ian from United Kingdom
      Family with teens
      One Bedroom Suite
      Stayed 2 nights in June 2018

      Birthday weekend”

      This is a superb hotel just south of the river but still a Chelsea postcode. There is no tube service but the buses into central London are excellent and run for 24 hours. The staff are superb and deliver a great culture to the clients.

      Reviewed June 05, 2018

      Dear Ian, Thank you for these positive comments about our location, service and staff. We welcome guests feedback and I personally pay attention to all comments made. I look forward to welcoming you back in a near future. Kindest Regards, Arturo Esposito - General Manager

      Responded July 04, 2018
      Pestana Chelsea Bridge Hotel And Spa
      8.7
      Excellent
      CECILIA from Brazil
      Couple
      Deluxe King Room
      Stayed 3 nights in February 2012

      Excellent hotel, very helpful staff”

      Staff is great, always helpful and friendly, large and comfortable rooms

      we spent a weekend at pestana and it was a very good choice. the rooms are really large and comfortable. although it is a bit far from the underground, there are plenty of buses to victoria station or sloan square. from victoria station, the cab fare is approximately (british pounds). front desk staff also booked us a cab to heathrow,very convenient and comfortable ride. hotel breakfast is just ok, next time we will skip it. having to pay for wifi access in the room is a policy the hotel should reconsider, we find that preposterous.

      Reviewed February 23, 2012
      8.0
      Excellent
      Jasmine from United Kingdom
      Solo traveler
      Stayed 3 nights in March 2011

      Nice hotel, friendly staff but slightly isolated”

      Friendly professional staff, nice rooms, great for the health consious person

      i loved this hotel. i espeically liked that it was near landmarks like battersea park, chelsea bridge and not far from kings street. the staff were friendly in general and made the extra effort to accomodate a shy solo traveller like myself. my room was fantastic with scenic views. what lets this hotel down is the distance to the nearest tube and a total lack of a convenience store in the vicinity - it forces you to use the hotel services which is very very expensive.

      Reviewed April 01, 2011
      12345
      This is a popular property. Don't miss out!

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      Pestana Chelsea Bridge Hotel And Spa
      |Excellent 8.4
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      • Very good location
      • Buckingham Palace
      • Battersea Park Train Station is within 0.61 km
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