Pestana Chelsea Bridge Hotel And Spa
Deluxe King Room Pestana Chelsea Bridge Hotel And Spa
 Pestana Chelsea Bridge Hotel And Spa
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8.4
Excellent
/10
(405 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location - Inside city center
Parking
Available
  • Battersea Power Station300 m
  • Pump House Gallery560 m
  • Royal Hospital Chelsea600 m
  • Battersea Park Train Station610 m
  • Children’s Zoo660 m
  • Farr Vintners770 m
  • New Covent Garden Market770 m
  • Queenstown Rd Battersea Train Station840 m
  • Peace Pagoda900 m
  • Christopher Gibbs940 m
  • Free Wi-Fi

    Pestana Chelsea Bridge Hotel And Spa

    354 Queenstown Road, Chelsea, London, United Kingdom, SW8 4AE - See map
    "Very luxurious sheets, bedding and spacious bathroom."
    Leonard - July 1, 2018
    Exceptional reputation
    Recommended by 96% of guests
    Fantastic breakfast
    91% positive mentions
    • 610 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Property ranking|Compared to 25,705 London properties
    See all rankings
    Value for money score
    8.3/10
    Service score
    8.8/10
    Cleanliness score
    9.1/10
    Room comfort score
    8.7/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Value for money8.3
    Distance to city center0 km
    Location rating7.8
    Nearest airportLondon City Airport (LCY)
    Distance to airport13.9 km

    Rooms available at Pestana Chelsea Bridge Hotel And Spa

    8.7
    Excellent
    Room comfort & quality
    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 47 m²/506 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Accessible Twin Bedroom
    Accessible Twin Bedroom
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Suite One Bedroom
    Suite One Bedroom
    ...
    • Room size: 35 m²/377 ft²
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    DELUXE KING (2AD)
    DELUXE KING (2AD)
    ...
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      Triple Suite
      Triple Suite
      ...
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        TWIN DELUXE - ENGLISH BREAKFAST
        TWIN DELUXE - ENGLISH BREAKFAST
        ...
          Enter dates to see prices
          Family Room
          Family Room
          ...
            Enter dates to see prices

            What people love about Pestana Chelsea Bridge Hotel And Spa

            • 10.0
              Exceptional
              Staff 

              "Best location and great staff."

              Han J.

              |

              May 24, 2018

            • 8.0
              Very good
              Bathroom

              "The hotel was clean, had a lovely spa, a quirky bathroom and was comfortable."

              Rima

              |

              June 30, 2018

            • 9.2
              Exceptional
              Staff 

              "Clean hotel with helpful and friendly staff."

              Melissa

              |

              October 4, 2018

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            More about Pestana Chelsea Bridge Hotel And Spa

            More about Pestana Chelsea Bridge Hotel And Spa

            9.6
            Exceptional

            "Very nice, comfortable room."

            Yvette

            |

            October 20, 2018

            An overview

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            What they offer

            8.8
            Excellent

            "Definately tecommended, I will stay again!"

            Jane

            |

            May 19, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            British cuisine
            British cuisine
            Duchess Battersea
            560 m British
            The Cambridge Street Kitchen
            940 m British, European, Gluten Free
            Dolphin Bar & Grill
            990 m British, Grill
            American cuisine
            American cuisine
            Burger Craft at The White Ferry
            720 m American, Bar, Diner
            Giraffe - Victoria
            1.4 km American, Contemporary, Gluten Free
            Huxley's Bar & Kitchen
            1.6 km American, Bar, British
            European cuisine
            European cuisine
            Atlantico Restaurant and Lounge
            290 m European
            Goya
            1.0 km European, Mediterranean, Spanish
            Il Convivio
            1.2 km European, Italian

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Reviews of Pestana Chelsea Bridge Hotel And Spa from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (405)Booking.com Reviews (1752)
            8.4
            /
            10
            Cleanliness9.1
            Facilities8.4
            Location7.8
            Room comfort and quality8.7
            Service8.8
            Value for money8.3
            Rating
            9+ Exceptional (110)
            8-9 Excellent (103)
            7-8 Very Good (70)
            6-7 Good (19)
            <6 Below Expectation (25)
            Time of the year
            Mar - May (95)
            Jun - Aug (89)
            Sep - Nov (65)
            Dec - Feb (78)
            All languages
            All guests (405)
            All room types

            Show reviews that mention 

            Showing 327 verified guest comments
            12345
            8.8
            Excellent
            Sarah from United Kingdom
            Couple
            Deluxe King Room
            Stayed 1 night in June 2019

            Fabulous stay here ”

            Fabulous one night stay here .. front desk were welcoming and efficient, hotel room was lovely light and modern... breakfast next morning was delicious! , and plentiful ... thanks for a really delightful stay .

            Reviewed June 24, 2019

            Dear Sarah, I am delighted to hear that you had an enjoyable stay with us and we have met your expectations. Thank you for these positive comments regarding our service and staff. It is really important to us that all our guests benefit from the best experience at the Pestana Chelsea Bridge Hotel. I look forward to welcoming you back soon. Kindest Regards, Arturo Esposito - General Manager

            Responded June 27, 2019
            Pestana Chelsea Bridge Hotel And Spa
            9.2
            Exceptional
            Shanaz
            Solo traveler
            Deluxe King Room
            Stayed 1 night in March 2019

            Brilliant hotel should be 5*”

            The staff are very helpful and polite the hotel is fantastic value for money good location only thing bad about the hotel is I asked for a knife and fork to eat my takeaway food and the room service employee asked me for £5 service charge which is ridiculous so I just walked downstairs and got it for free so no big issue apart from that the hotel is super!!!! Very highly recommended

            Reviewed March 12, 2019

            Dear Shanaz, I would like to thank you for choosing to stay with us and for taking the time to share your experience. We value our guests feedback and I personally pay attention to all comments made. I look forward to welcoming you back in a near future. Kindest Regards, Arturo Esposito - General Manager

            Responded April 05, 2019
            Pestana Chelsea Bridge Hotel And Spa
            9.2
            Exceptional
            Fiona from United Kingdom
            Couple
            Deluxe King Room
            Stayed 2 nights in February 2019

            We loved our stay at the Pestana. ”

            A few minor things in the room to mention - the kettle and hairdryer weren’t working but this was quickly fixed. The water was very slow to drain down the sink so possibly a problem there. However the room was lovely and very quiet, the staff very pleasant and we really enjoyed our stay there. It was also easy to catch a bus almost directly outside which was v convenient for Sloane Sq nearby. We would definitely stay there again.

            Reviewed February 18, 2019

            Dear Fiona, Thank you for taking the time to share your experience online. I am sorry to hear that you had some issues that spoilt a little your stay. Thank you for bringing them to my attention. I hope to have the opportunity to welcome you again in a near future. Kindest Regards, Arturo Esposito - General Manager

            Responded March 01, 2019
            Pestana Chelsea Bridge Hotel And Spa
            9.2
            Exceptional
            Richard from South Africa
            Solo traveler
            Deluxe King Room
            Stayed 1 night in June 2018

            Wonderful moder hotel”

            Great modern hotel, location is south of the river. you have to pay an additional £35 per day for parking which is a real shame. location is OK, but queens town road gets very busy and can take a while to get to and from hotel in car

            Reviewed July 16, 2018

            Dear Richard, I wish to thank you for choosing to stay with us and for sharing your experience online. I am happy to see that you had an enjoyable stay with us. I am sorry to hear about your experience at the car parking, unfortunately, it is a public car park and we can't offer special prices or make any agreement with it. I look forward to welcoming you back in a near future. Kindest Regards, Arturo Esposito - General Manager

            Responded August 02, 2018
            Pestana Chelsea Bridge Hotel And Spa
            8.4
            Excellent
            Catherine from Australia
            Couple
            Deluxe King Room
            Stayed 3 nights in June 2018

            Recommend this hotel”

            Comfortable, very clean and in a good location. Across from Battersea Park and useful bus stops, close to restaurants and a deli. Our room was quiet and spacious. Would recommend and will stay here again.

            Reviewed June 27, 2018

            Dear Catherine, I am really happy to see that you had and enjoyable stay with us. Thank you for these positive comments. I look forward to welcome you back in a near future. Kindest Regards, Arturo Esposito - General Manager

            Responded July 04, 2018
            Pestana Chelsea Bridge Hotel And Spa
            9.6
            Exceptional
            Christopher from Singapore
            Family with young children
            Deluxe King Room
            Stayed 2 nights in March 2018

            All Good except for expensive carpark”

            Plus: New hotel, good facilities, Breakfast selection is better than equivalent hotels around, Service staff are super! Bathroom comes with exotic blue lighting!! Negative: Car Park rates are over the roof! Reached Hotel at 8pm and drove out at 10am and it costed me 25quid. I did not explore alternative parking so you may wana google for a better deal. On the flip side, there is assured car park lot due to very high rates :)

            Reviewed April 06, 2018
            9.0
            Exceptional
            nancy from Philippines
            Family with teens
            Deluxe King Room
            Stayed 4 nights in May 2014

            great and relaxing”

            easy access to public transpo, quiet and clean hotel

            it was wonderful would definitely check in again on my next visit to london. staff are attentive and hotel is clean and quiet. breakfast was good but it could have been better if they change 2 dishes everyday. stayed for 4 nights and breakfast was always the same, hot choco wasn't hot but warm only.

            Reviewed June 03, 2014
            8.0
            Excellent
            Syanni from Indonesia
            Solo traveler
            Deluxe Twin Room
            Stayed 3 nights in June 2013

            Great Choice for Driving Travellers”

            Big and clean rooms, convenient parking

            One of my favourite hotels in London at this price range. Parking only costs $20 for 24 hours (weekdays) and $4 per entry (weekends), so this hotel makes a good choice for travellers who are intending to rent a car and drive around.

            Reviewed June 23, 2013
            9.7
            Exceptional
            lee from United Kingdom
            Couple
            Deluxe King Room
            Stayed 1 night in October 2012

            Exceptional rooms in a fantastic central location”

            Great value for money!

            Stylish and modern accommodation near one of londons greatest landmarks- battersea power station. Centrally located and although not directly near any tube stations, an enjoyable walk across the river from Victora via Chelsea, or a short cab ride. The bar was a little expensive, however the food was excellent, particularly breakfast. And all service with a smile! Will definitely be returning.

            Reviewed October 26, 2012
            8.4
            Excellent
            Anne from United Kingdom
            Couple
            Deluxe Twin Room
            Stayed 1 night in August 2018

            Wonderful staff and clean rooms”

            Wonderful staff at this hotel who made us feel welcome and could not do enough for us. From the check in staff to the housekeeping staff. All had been trained to provide excellent customer service. The beds are comfortable and the rooms are very clean. The air conditioning is super efficient too.

            Reviewed August 31, 2018

            Dear Anne, I am delighted to hear that we have met your expectations and you had an enjoyable stay with us. Thank you for all these positive comments about our service and staff. I look forward to welcoming you back in a near future. Kind Regards, Arturo Esposito - General Manager

            Responded September 04, 2018
            Pestana Chelsea Bridge Hotel And Spa
            9.2
            Exceptional
            Mohammad from Kuwait
            Couple
            Deluxe Twin Room
            Stayed 5 nights in January 2019

            Biggest room in london ”

            Nice hotel, helpful staff,

            Reviewed February 02, 2019

            Dear Mohammad, I wish to thank you for taking the time to share your experience online. We welcome our guests' feedback and I personally pay attention to all comments made I look forward to welcoming you back in a near future. Kindest Regards, Arturo Esposito - General Manager

            Responded March 01, 2019
            Pestana Chelsea Bridge Hotel And Spa
            9.2
            Exceptional
            Mohammad from Kuwait
            Family with teens
            Deluxe Twin Room
            Stayed 6 nights in January 2019

            Exceptional”

            Nice room , helpful staff

            Reviewed February 01, 2019

            Dear Mohammad, I wish to thank you for taking the time to share your experience online. We welcome our guests' feedback and I personally pay attention to all comments made I look forward to welcoming you back in a near future. Kindest Regards, Arturo Esposito - General Manager

            Responded March 01, 2019
            Pestana Chelsea Bridge Hotel And Spa
            9.6
            Exceptional
            Gail from United Kingdom
            Couple
            Deluxe King Room
            Stayed 1 night in May 2019

            Excellent as always”

            Good location, well appointed, clean, friendly and helpful staff...all I would expect as a several times return visitor.

            Reviewed May 24, 2019

            Dear Gail, I am delighted to hear that we have met your expectations. Thank you for all these positive comments about our service and staff. We look forward to welcoming you back soon. Kindest Regards, Arturo Esposito - General Manager

            Responded June 11, 2019
            Pestana Chelsea Bridge Hotel And Spa
            8.4
            Excellent
            Leonard from United States
            Family with teens
            Deluxe Twin Room
            Stayed 2 nights in June 2018

            Excellent”

            This is a very clean and modern high end hotel. Very luxurious sheets, bedding and spacious bathroom. The gym/spa facilities were unavailable due to ongoing renovation, perhaps explaining the reduced room rates. Still, for 160-170 pounds per night, excluding breakfast, I did not find the hotel particularly good value, and left after two days. The staff was very courteous and efficient. If you need a quality hotel in the nueighborhood where the Pestana is located, then this would not be a bad choice.

            Reviewed July 01, 2018

            Dear Leonard, Thank you for choosing to stay with us and for taking the time to share your experience. Our Sauna and steam room are closed due to some refurbishments we are doing to improve the area. Our indoor swimming pool and also our Gym were open. I am sorry if you were informed wrongly. I hope to have the opportunity to welcome you back in a near future. Kindest Regards, Arturo Esposito - General Managet

            Responded July 13, 2018
            Pestana Chelsea Bridge Hotel And Spa
            8.0
            Excellent
            Rima from United Kingdom
            Solo traveler
            Deluxe King Room
            Stayed 1 night in June 2018

            Lovely hotel, exactly what I wanted”

            I was staying in London for 5 nights to see family. It was nice that the hotel wasn’t entirely central because you get the best of both worlds, the quiet and calm and the closeness to all the sights. The hotel was clean, had a lovely spa, a quirky bathroom and was comfortable. The hotel also overlooks the beautiful Battersea Park and as a keen jogger, it was lovely to get out and about there. I liked the hotel and would recommend it if you want the closeness to all the sights of London, but you also don’t want to stay in the middle of it all.

            Reviewed June 30, 2018

            Dear Rima, I am delighted to hear that you had an enjoyable stay with us and we have met your expectations. Thank you for all these positive comments about our location and facilities. We look forward to welcoming you back in a near future. Kindest Regards, Arturo Esposito - General Manager

            Responded July 04, 2018
            Pestana Chelsea Bridge Hotel And Spa
            9.6
            Exceptional
            ian from United Kingdom
            Family with teens
            One Bedroom Suite
            Stayed 2 nights in June 2018

            Birthday weekend”

            This is a superb hotel just south of the river but still a Chelsea postcode. There is no tube service but the buses into central London are excellent and run for 24 hours. The staff are superb and deliver a great culture to the clients.

            Reviewed June 05, 2018

            Dear Ian, Thank you for these positive comments about our location, service and staff. We welcome guests feedback and I personally pay attention to all comments made. I look forward to welcoming you back in a near future. Kindest Regards, Arturo Esposito - General Manager

            Responded July 04, 2018
            Pestana Chelsea Bridge Hotel And Spa
            8.4
            Excellent
            Alexa from United Kingdom
            Family with young children
            One Bedroom Suite
            Stayed 2 nights in May 2018

            Lovely staff, shame about the view & restriction on swimming”

            Fabulous staff and spotlessly clean room. Room was well appointed (we booked a suite), however, we were very disappointed with the view and the size of the balcony, our room overlooked the vast railway track of Clapham Junction and basically a building site beyond. Such a pity that we could not use the swimming pool due to the highly restrictive times for children, especially so as the hotel advertises itself as family friendly. The times were between 11am and 3pm, anyone with children will be out then, as were we. I think between 9am and 5 pm (perhaps with a break for lunch) would be more reasonable and would still give adults ample time to use the pool alone. It would put me off staying again, hence only 3 * value for money. Breakfasts were passable, not a great deal for vegetarians (Linda McCartney sausages would be a better veggie alternative) and no mushrooms with the cooked breakfast.

            Reviewed June 02, 2018

            Dear Alexa, I wish to thank you for taking the time to share your experience online. I am sorry to hear that you didn't enjoy your view. Battersea area is growing fast and new buildings are being built, please on your next stay remember us about your references and we will do our best to allocate you in a room facing the park. Regarding the pool, It’s a difficult balance to ensure that both children and guests without children receive equal ‘rights’ to the facilities and we try to manage the balance as fairly as possible. I would like to apologise for any inconvenience caused. I hope to have the opportunity to welcome you back in a near future. Kindest Regards, Arturo Esposito - General Manager

            Responded July 04, 2018
            Pestana Chelsea Bridge Hotel And Spa
            8.8
            Excellent
            Jane from United Kingdom
            Business traveler
            Deluxe King Room
            Stayed 1 night in May 2018

            A Hidden Gem”

            I stay over in London most weeks and have tried out a lot of hotels around Victoria and Kensington but haven’t ventured over the river towards Battersea before. I’ve ckearly been missing out because the Pestana Chelsea Bridge is a really good hotel! Modern,, bright and clean with extremely spacious and comfortable rooms. Honestly the size of the room surprised me, so many London hotel rooms are poky, not this one. My room had a proper sofa to lounge on, a nice touch missing in most hotel rooms. Lastly I must mentioned the bathroom. Very nicely appointed with a separate bath and shower stall. The bath was actually a full size tub, not the midgets only hip bath you fu d in most hotels. Definately tecommended, I will stay again!

            Reviewed May 19, 2018
            9.6
            Exceptional
            Mandy from United Kingdom
            Family with teens
            Deluxe Twin Room
            Stayed 1 night in May 2018

            Great short stay”

            Lovely room and good price for London. Although it is outside the central locations, ecery where is easily accessible by bus. We walked to the West End in 40 minutes which gave us a chance to look around. Complimentary bottled water and yogurt in the room a nice touch. Breakfast choices were good. Staff were friendly and efficient. The hotel was able to store our luggage after we checked out which was great as we couldn’t take them to our visit to Buckingham Palace Gardens for our daughter’s Gold DofE award. A great stay!

            Reviewed May 18, 2018
            9.6
            Exceptional
            Clare from United Kingdom
            Couple
            Deluxe Twin Room
            Stayed 1 night in March 2018

            Not enough staff”

            The hotel is lovely and in a great location, however there was a queue to check in as the desk only has 3 staff and the rooms were not ready. We were told that they were full and housekeeping was ‘doing their best’ . Also when in the room I requested an ironing board which did not arrive and had to queue again to check out. Please employ more staff as these little irritations could have been avoided. 🙁

            Reviewed March 26, 2018
            12345
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            Pestana Chelsea Bridge Hotel And Spa
            |Excellent 8.4
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            • Very good location
            • Buckingham Palace
            • Battersea Park Train Station is within 0.61 km