330 meters to public transportation
Located in heart of Madrid
Free Wi-Fi in all rooms!
|Value for money||9.4|
|Nearest airport||Adolfo Suárez Madrid-Barajas Airport (MAD)|
|Distance to airport||12.8 km|
Situated in the City Center area, Pestana Plaza Mayor is the perfect place to experience Madrid and its surroundings. Only 13.8 Km away, this 4-star property can be easily accessed from the airport. With its convenient location, the property offers easy access to the city's must-see destinations.
At Pestana Plaza Mayor, the excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour room service, 24-hour security, fireplace, postal service can be enjoyed here.
Experience high quality room facilities during your stay here. Some rooms include flat screen television, carpeting, clothes rack, complimentary instant coffee, complimentary tea to help guests recharge after a long day. The property offers wonderful recreational facilities such as fitness center, sauna, outdoor pool, indoor pool, spa to make your stay truly unforgettable. Pestana Plaza Mayor is a smart choice for travelers to Madrid, offering a relaxed and hassle-free stay every time.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Reception staff excellent. Restaurant service terrible.
Excellent, would return happily. Beautiful and modern decor, attention to detail and esthetics .”
Room too small for two people, not enough lighting over mirror. Regardless a memorable chic and edgy hotel in an amazing central Madrid location with a gorgeous rooftop retreat
Dear Olga, First, we would like to thank you for taking the time to give us your comments about your last stay in the Hotel Pestana Plaza Mayor Madrid. We are delighted to read that you had a wonderful time in our installations, we work really hard to provide you the best service we could offer and it gives us great joy to see that we accomplish it. Hopefully, we will see you again soon. Regards Guest experience
New hotel, Madrid center location, great staff services”
This is a brand new beautiful hotel with reasonable price. The only thing I want to point out is you may hear people at the plaza the Mayor talking laud in the middle of night. We stayed here for three nights. I did not notice people talking laud at 3:00 am in the plaza until the third night. It did not bother me though.
Lovely hotel in great location ”
A few teething problems as hotel seems very new but overall a great place to stay.
Dear Tom, First, we would like to thank you for taking the time to give us your comments about your last stay in the Hotel Pestana Plaza Mayor Madrid. We are delighted to read that you had a wonderful time in our installations, we work really hard to provide you the best service we could offer and it gives us great joy to see that we accomplish it. Hopefully, we will see you again soon. Regards Guest experience
Thoroughly recommend this hotel. The reception staff were exceptionally good ”
Great breakfast. We had a late evening flight but it was no problem for storage of luggage and use of hotel facilities after out checkout
Hotel en el centro de Madrid ”
Hotel total mente nuevo muy cuidado los detalles en todo el centro de la plaza mayor bien insonorizado personal muy amables muy limpio camas muy cómodas instalaciones y servicios bien
Estimado Juan, Nos gustaría darle las gracias por haber escogido nuestro hotel Pestana Plaza Mayor para disfrutar de su estancia en Madrid. Es para nosotros una enorme satisfaccion recibir comentarios como el suyo donde vemos reflejado el esfuerzo y la dedicación de nuestro equipo. Esperamos poder volver a darle la bienvenida muy pronto. Un cordial saludo Guest experience
Hôtel tout juste réouvert Chambre très confortable literie top confort personnel très accueillant
Chère Madame Florence, Nous vous remercions d’avoir partagé avec nous vos impressions quant à votre séjour dans notre hôtel. Nous sommes très heureux d’apprendre que votre expérience a été positive, et que vous nous confirmiez que notre équipe a réalisé un travail efficace et professionnel. Ce fut un plaisir pour nous de vous avoir comme hôte et nous espérons vous recevoir à nouveau au Pestana Plaza Mayor Madrid. Nos plus sincères salutations, Guest experience
금고속 지갑이 어디 갔단 말입니까”
호텔은 위치나 상태는 매우 좋았습니다. 직원들도 친절했습니다. 그런데 체크아웃하는 날 서두르다보니 객실 금고속에 지갑을 두고 온 사실을 공항에 와서야 알게 돼 급히 전화를 했는데 호텔측에선 그냥 발견된 게 없다고만 합니다. 체크 아웃 후 직원이 방 정리를 하는 과정에서 금고도 리셋했을 것이고 당연히 지갑을 발견했을텐데 적절한 조치를 취해주지 않고 있습니다. 적지 않은 금액을 두고 왔는데도 말입니다. 스페인 길거리에서 소매치기 등 도난을 조심하라는 얘기는 많이 들었지만 이 정도 수준의 호텔에서 금고속 지갑 조차 제대로 챙겨주지 못 할 줄은 상상도 못 했습니다. 지금도 호텔에 적절한 조치를 취해달라고 요구하고 있는데 점점 지갑을 찾을 가능성은 점점 희박해 보입니다. 물론 금고에 지갑을 두고 온 제 잘못도 있지만 그래도 너무 한 것 같아 화가 납니다. 앞으로 이용하실 분 참고해주세요.
Dear Sehyeon, First of all, we would like to thank you for taking the time you give us your feedback about your recent stay at the Hotel Pestana Plaza Mayor Madrid. Our customers' opinion is really important for us since it helps us to improve and provide better service. Rest assured you that we will take all your comments into account for ameliorating your next stay. Hopefully, we will see you again Regards, The team Hotel Pestana Plaza Mayor
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