Very good 7.8
Based on 47 reviews

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About this property

Description

This renovated, 64-room hotel occupies a 19th century building that originally housed a Spanish palace. The location at the center of Madrid’s commercial and tourist districts makes the Petit Palace Arenal Sol the perfect choice for business and leisure travelers alike. Hi-tech amenities such as the high-speed internet access and satellite television appeal to executive clients, while the hotel’s proximity to popular attractions like the Royal Palace, Plaza Mayor, and the Puerta del Sol make it appealing to tourists. Before heading out for a full day of sightseeing, guests can stop by the hotel restaurant which offers a buffet breakfast. All rooms are equipped with a hydromassage shower.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Bicycle rental
  • Car park
  • Rental car

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Bar
  • Room service
  • Vending machine

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Spanish
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Policies

Please note that baby cots can be requested at no additional charge (subject to availability).

Offsite car park is available at an additional charge. Kindly contact the property for more details.

Pets are allowed on request. Charges may apply.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 30 EUR
Breakfast Charge (when not included in room rate): 13 EUR
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance to Airport: 12 km
Non-Smoking Rooms / Floors: YES
Number of Floors: 6
Number of Rooms : 68
Room Voltage: 220
Time to Airport (Minutes): 30
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Verified traveler reviews

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Very good



based on 47 reviews
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 9.4
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.4
  • Food/Dining 6.3
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David from Malaysia
Family with older children
Family Room
Stayed 3 nights in December 2015
Average hotel
Location, comfortable beds, receptionist on day 1
Receptionist on our 1st day (30 December 2015) was friendly and professional. LIfts gave trouble and we had to use the service lift when we first arrived. The room was smaller than expected and had a bunk bed which was also unexpected. Beds comfortable, large bathroom and good wifi. But bathroom cleanliness was average and the shower doors kept coming off the track! Air conditioning wasn't working and we had to open the skylight to let in cool air. Male receptionist in the evening/night on our 2nd (31 December 2015) and 3rd night (1 January 2016) was unfriendly, unprofessional and rude. We are unlikely to stay at this hotel again.
Reviewed January 14, 2016
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Jessica from Australia
Couple
Standard Room
Stayed 3 nights in April 2013
Neat and convenient
location clean convenient
located near shops and town plaza Opposite was an awesome deli with fresh sandwiches and Jamon and little snacks Walking distance from the market where you can get great snacks Near shops and restaurants Neat room new clean bathroom We did a walking food tour which was awesome too
Reviewed June 30, 2015
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Rene from Indonesia
Group
Triple Room
Stayed 2 nights in February 2015
Great
Central located, fast check in-out, traveler hotel
The hotel is central located in the middle of Puerta del Sol, which in the heart of Madrid, many tourist spot area close to from hotel, such as, Puerta del sol, Plaza de Mayor, Palace Madrid, Gran Via street. You can find a many souvenir store near to puerta del sol, many restaurants and other things. Greatly recommended to stay
Reviewed February 12, 2015
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ahmad from Malaysia
Family with young children
Family Room
Stayed one night in July 2014
A city hotel
Location was good. Rooms were clean and nice. Breakfast was good too.
Location was superb although like most city boutique hotels in Spain, the car can't get to the doorstep, so if you are a family of 5 with young kids, you'll be looking to carry all the luggage yourself. It would have been great to have the hotel staff to help with that actually.
Reviewed November 06, 2014
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Mark from Australia
Couple
Stayed 2 nights in August 2013
Great location and friendly staff but very noisy!
Location, hotel staff and size of the room
It was a great location and the staff were excellent. Room was nice except the bathroom door was a bit weird. There was also a lot of street noise between 1am and 6am.
Reviewed August 15, 2013
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Cathalijne from Netherlands
Couple
Standard Room
Stayed 4 nights in July 2013
Great central located city hotel
location, acces to public transport, nice (english speaking) staff
Nice hotel, very good location in the city center. Very good acces by public transport. Nice (English speaking)and friendly staff, willing to advise in sightseeing trips. Room was a bit small, double bed was hardly a queensize. High speed free wifi and airconditioning. Good value for money. Will stay here again when visiting Madrid.
Reviewed July 08, 2013
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Navaporn from Thailand
Couple
Stayed one night in May 2013
Good hotel good location clean
Good location
Good reception room clean perfect
Reviewed June 10, 2013
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ILIAS from Greece
Solo traveler
Stayed 6 nights in April 2013
Generally satisfied, despite the small room
Centrally located, stuff friendliness, close to sightseeing
Generally it was nice. I was at the hotel only for some resting. I did not ask for more facilities. Just a bed was all I needed and for this, the hotel was just fine. The bed and the room were a bit small, but it was ok. The room was quite clean, but not perfectly clean, but stuff's eagerness to help and friendliness make the rest go away.... Plus the perfect location... just a minute from central Plaza del Portes, metro etc. And one of the best discos is just accross the street... just 10 steps away from hotel's door.
Reviewed April 27, 2013
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Tze from Malaysia
Group
Family Room
Stayed 2 nights in April 2013
Satisfactory hotel with great location
Great Location, helpful staff & Clean room
Reviewed April 16, 2013
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christian from France
Couple
Stayed one night in April 2013
very nice and pleasant
location bathroom is spectacular kindness of staff
Reviewed April 16, 2013
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