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Petit Palace Madrid Aeropuerto Hotel
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7.4 Very good location
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Petit Palace Madrid Aeropuerto Hotel

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Very good
From 68 reviewsSee what guests said
7.4
  • Air conditioning

  • Mini bar

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Room choices
Family (4 People)
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  • 21 m²/226 ft²
  • Non-smoking
  • 2 single beds and 1 bunk be...
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Superior Double or Twin Room
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  • 44 m²/474 ft²
  • 1 double bed
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Triple Room
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  • 21 m²/226 ft²
  • 1 single bed and 1 double b...
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Triple Room
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  • 21 m²/226 ft²
  • 1 single bed and 1 double b...
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Quadruple Room
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  • 21 m²/226 ft²
  • 1 single bed and 1 double b...
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Quadruple Room
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  • 21 m²/226 ft²
  • 2 single beds and 1 double ...
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Triple - 3 Single Beds
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  • 21 m²/226 ft²
  • Non-smoking
  • 3 single beds
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Double
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  • 19 m²/205 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Standard day room (9am to 5pm)
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    Verified guest reviews

    Agoda Reviews (68)Booking.com Reviews (3346)
    Filter by guest type:
    Cleanliness7.7
    Facilities7.4
    Location7.4
    Room comfort and quality7.7
    Service7.8
    Value for money7.4
    Provided by verified guests of Agoda
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    Room type
    Double
    Triple - 3 Single Beds
    Family (4 People)
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    Showing 57 verified guest comments
    12345
    9.6
    Nicol from Hong Kong
    Business traveler
    Double
    Stayed 2 nights in January 2017
    Good value
    Very Good value of money
    Reviewed September 06, 2017
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    3.6
    badruz from Malaysia
    Family with teens
    Family (4 People)
    Stayed 1 night in October 2016
    nice hotel but the price is too high
    Before booking with the hotel, I specifically emailed to asked if I can leave my luggage for 2 days. We have a night transit at Madrid(where we stayed at this hotel) before went for 2 days trip to Portugal from Madrid. From Portugal, we then return to Madrid by flight to pick up our rental car for before continue our trip to Malaga hence we need to left our luggage somewhere. However when I want to leave my luggage, the staff told me that I am not allowed to leave my luggage unless we have a booking when I return from Portugal. I am very disappointed because : 1) I understand that the hotel have every right to have that policy, however when I emailed the hotel to confirm about my plan, the hotel replied that I can leave my luggage there. 2) I have traveled a lot and stayed from cheap hostel to posh hotel, even cheap hostel don't have any problem if I need to leave my luggage for 2 days. This resulting we need to drag our large luggage back to Madrid airport where if we know we cant leave our luggage from the beginning, we can just leave the luggage there at the first time we arrive at the aiport.
    Reviewed May 14, 2017
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    8.0
    Patricia from United States
    Family with young children
    Family (4 People)
    Stayed 1 night in April 2017
    Couple details
    Sauna was broken and shower had mold at the botton. Other than that very nice place.
    Reviewed April 17, 2017
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    6.0
    Maruf from Australia
    Couple
    Double
    Stayed 1 night in April 2016
    Suitable for a budget transit hotel
    Had one night transit in Madrid so booked something cheap just to sleep. Nothing special but nothing awful either, you get what you pay for.
    Reviewed February 15, 2017
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    5.6
    Neil from United Kingdom
    Couple
    Double
    Stayed 1 night in January 2017
    Uncomfortable bed, no pickup from airport and ripped off by Taxi (beware!)
    We booked in advance and requested a collection from the airport providing the time and flight number. No one was waiting for us and there was not shuttle bus to be seen outside. We tried to walk to the hotel since it is less than 1.5km away from Terminal 1 where we arrived however there was a major road between the airport and the hotel so we turned back and chose to get in a taxi. The taxi totally ripped us off, the journey as I said was 1.5km yet the taxi driver charged us 30 Euros for the journey. We protested this amount however he said this was the minimum charge for all taxi's leaving the airport irrespective of the distance traveled. He refused to provide us with a receipt which afterward I learned I required to make a complaint so he knew exactly what he was doing. This was a bad experience and ruined our stay at the hotel - had the hotel been waiting for us with the shuttle as expected then this would not have happened so I feel they are largely to blame for this. On checking in the staff were friendly and on telling them of our experience they told us we should not have been charged so much for the taxi since the 30 Euros we were charged is what is usually charged for travelling all the way in to the city however they explained this was normal behavior for taxi drivers in Madrid since and giving excuses for this by saying that they have large queues to wait in at the airport and they had lost business due to the like of Uber. The hotel itself is in a convenient close location to the airport although walking to it from Terminal 1 did not seem possible. In the morning we were provided with a shuttle service to the airport as arranged. The bed in the room however was uncomfortable. We booked a double bed however found it to be 2 single beds put side by side, each with their own bedding. I am a bigger man so require a double bed at least for space but this scenario I was forced to sleep in a single bed. I tried using the provided duvets as beddin
    Reviewed January 20, 2017
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    8.8
    Giedrius from Lithuania
    Couple
    Double
    Stayed 1 night in November 2016
    Cosy & modern airport hotel
    Close to airport, however, not possible to walk on foot (on the other side of highway). Normal taxi charge ~€25 whereas Uber ~€5-12
    Reviewed December 11, 2016
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    5.6
    Roy from Taiwan
    Group
    Triple - 3 Single Beds
    Stayed 1 night in October 2016
    High cp
    Nothing to eat around the hotel. Free bike to rent Super small Gym and sauna. Swimming pool can't be used.
    Reviewed October 28, 2016
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    10.0
    ENRIQUE from United States
    Couple
    Double
    Stayed 1 night in June 2016
    Always the best
    Always the best
    Reviewed July 01, 2016
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    8.7
    Claire from United Kingdom
    Family with young children
    Family (4 People)
    Stayed 1 night in February 2016
    Great hotel
    Really comfortable beds. Friendly staff. Free pick up and drop off to the airport.
    Very comfortable and pleasant. We have a 1 year old, 6 year old and 13 year old and the family room was very perfect for our needs.
    Reviewed February 18, 2016
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    5.0
    Michael from Australia
    Couple
    Family (4 People)
    Stayed 1 night in October 2015
    Friendly hotel
    Hotel close to airport, friendly service but room bed is not comfortable.
    Reviewed November 10, 2015
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    12345
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