PGA National Resort & Spa

400 Avenue Of Champions, Palm Beach Gardens, Palm Beach Gardens (FL), United States, 33418 - See map
4-star Resort
8.1
Excellent
/10
(39 reviews)See what guests said
select your datePlease enter your stay dates to see price
PGA National Resort & Spa

"For my opinion that’s a huge security risk and I didn’t feel safe while I was there."

LINDSAY - November 13, 2019

 PGA National Resort & Spa
Lobby PGA National Resort & Spa
Lobby PGA National Resort & Spa
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8.5

Excellent

Location rating score

Excellent location
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Preventative Equipment
Free face masks
Hand sanitizer
Health and Medical
First aid kit
Property highlightsRead all 39 reviews
Excellent cleanliness
8.1 rating for cleanliness
Excellent facilities on premise
8.1 facilities on premise

The gentleman at the front who ran the Valet with the hat is extremely hospitable.

Katherine | September 8, 2018

I believe the resort was good, but overall left much to be hoped for.

Katherine | September 8, 2018

Overall, I had an amazing experience at the resort.

Katherine | September 8, 2018

We loved it here.

Renee | July 20, 2019

  • Hot tub

  • Sauna

  • Hot spring bath

  • Air conditioning

  • Daily housekeeping

Value for money7.5
Location rating8.5

Rooms available at PGA National Resort & Spa

Standard Double Room with Two Double Beds
Standard Double Room with Two Double Beds
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 2 double beds
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Two Bedroom Club Cottage
Two Bedroom Club Cottage
...
  • Room size: 116 m²/1249 ft²
  • Balcony/terrace
  • 2 double beds and 1 king be...
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King or Two Double Junior Suite
King or Two Double Junior Suite
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 double beds
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Junior Suite Double
Junior Suite Double
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 queen bed
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King Room with Resort View
King Room with Resort View
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 king bed
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Double Deluxe Cottage
Double Deluxe Cottage
...
  • Room size: 110 m²/1184 ft²
  • Balcony/terrace
  • 2 double beds & 2 double be...
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King or Two Double Junior Suite with Resort View
King or Two Double Junior Suite with Resort View
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
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Deluxe King Cottage
Deluxe King Cottage
...
  • Room size: 110 m²/1184 ft²
  • Balcony/terrace
  • 1 king bed & 2 double beds
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Deluxe King Room
Deluxe King Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Pool View King Bed
Deluxe Pool View King Bed
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 queen bed and 1 king bed
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Overall rating:
8.1
Excellent
206 reviews
Cleanliness
8.1
Facilities
8.1
Location
8.5
Read all reviews >
What travelers say they love:
The outer appearance and location of hotel is gorgeous.
LINDSAY from United States
Couple
More about PGA National Resort & Spa

More about PGA National Resort & Spa

For travelers who want to take in the sights and sounds of Palm Beach (FL), PGA National Resort & Spa is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At PGA National Resort & Spa, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel provides free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, airport transfer to ensure our guests the greatest comfort.

PGA National Resort & Spa is home to 339 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The complete list of recreational facilities is available at the hotel, including hot tub, fitness center, sauna, golf course (on site), outdoor pool. PGA National Resort & Spa is a smart choice for travelers to Palm Beach (FL), offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Food & Dining
1 mention
Breakfast
1 mention

What they offer

6.8
Good
Staff 

"The staff at hotel are very the best ."

kim V.

|

November 12, 2019

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Food and dining

Restaurants on site

Ironwood Steak & Seafood
Cuisine:Seafood, Steakhouse
Palm Terrace
Cuisine:American
Menu:A-la-carte
Waters of the World Cafe
Cuisine:American
Wave Bar & Grill
No additional information available
Bar 91
Cuisine:American

Property's guest policies

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Some helpful facts

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Reviews of PGA National Resort & Spa from real guests

Overall rating
8.1
Excellent
From 206 reviews
8.5Location
8.2Cleanliness
8.2Room comfort and quality
Agoda Reviews (39)Booking.com Reviews (149)
Rating via Agoda8.1
/
10
Excellent
Cleanliness8.1
Facilities8.1
Location8.5
Service8.0
Value for money7.5
High score for Palm Beach Gardens (FL)
Rating
9+ Exceptional (7)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (4)
<6 Below Expectation (3)
Time of the year
Mar - May (2)
Jun - Aug (6)
Sep - Nov (4)
Dec - Feb (3)
All guests (39)
All room types
All languages

Show reviews that mention 

Showing 15 verified guest comments
6.8
Good
Brian from United States
Business traveler
King or Two Double Junior Suite
Stayed 2 nights in January 2019

Very disappointing.”

On Saturday January 19th I called and spoke with someone in your reservation office. I was able to book a room for the 23rd and 24th on January but I was told that no rooms were available on the 25th and 26th. This was fine and i made plans the stay at another hotel on those nights. On arrival I was told that there was no record of my reservation and that there were no rooms available. when put in touch with the reservation office they were very nice and offered me a villa somewhere outside the hotel but frankly I would never stay in those villas. They are inconvenient and frankly seedy at best. I understand that mistakes are made but it was very disappointing to start a long weekend away like that. I'v made a habit of staying at PGA when Im in the area but obviously that wont be happening in the future. My only recourse is to share this experience on line and with friends to let all know that they better not rely on your reservation office when planning a stay in Palm Beach Gardens.

Reviewed January 28, 2019

Please accept my sincere apologies Brian for any inconvenience. I will discuss with the team. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
10.0
Exceptional
Katherine from United States
Group
Junior Suite
Stayed 2 nights in September 2018

Birthday Bash”

Overall, I had an amazing experience at the resort. I was greeted immediately but warm and friendly staff. The gentleman at the front who ran the Valet with the hat is extremely hospitable. He helped me remove all of my luggage and carry via the resorts van to my upgraded cottage suite -provided to me by the front desk attendant Kara. Although the cottage did provide ample space, I was slightly unimpressed with the bathrooms. My junior suite came with a Roman tub which is what I was expecting with the upgrade. The spa was very relaxing and was a very good price for all of the amenities, but the lunch menu was below par. I believe the resort was good, but overall left much to be hoped for.

Reviewed September 08, 2018

Thank you Katherine for being our guest and your wonderful post. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
9.2
Exceptional
Robert from United States
Solo traveler
1 King Bed Golf View
Stayed 3 nights in September 2019

Beware of the untold Daily Resort Fee!”

I don't appreciate checking into hotels having paid my stay up front and then be told there's a $28/day resort fee. For what? What does it get me? What does it go to lol? I don't play golf. Must go to the Society of Resorters or something. It's just their way of screwing you for more cash after you were happy with your original room rate.

Reviewed September 11, 2019

Thank you Robert for being our guest. The daily resort fee covers your internet, coffee, newspaper, golf bag storage, fitness classes and self parking options. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
5.6
LINDSAY from United States
Couple
Resort View 1 King Bed
Stayed 2 nights in November 2019

Looks can be deceiving”

The outer appearance and location of hotel is gorgeous. Still pretty far from the beach but in a nice area. Food and drinks where mediocre and very expensive. The resort definitely capitalizes on the fact most people won’t leave. Staff was very friendly and helpful but I was given room keys for rooms that were not mine. For my opinion that’s a huge security risk and I didn’t feel safe while I was there. For all the trouble they up graded me to a Junior suite. It wasn’t that nice and the toilet was broken but it was a nice amount of space. For the money I spent I would never stay here again. There are Ramada inn’s that are nicer than this and that’s saying a lot.

Reviewed November 13, 2019

I sincerely apologize Lindsay for any inconvenience during your stay. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
6.8
Good
kim from United States
Group
Standard Double Room with Two Double Beds
Stayed 2 nights in November 2019

Good”

Very high priced resort . Behind the grand entrance the hotel is run down. Carpet needs cleaning. Food very expensive,and terrible. The staff at hotel are very the best . They get the 5 stars

Reviewed November 12, 2019

Thank you Kim for being our guest. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
10.0
Exceptional
Renee from United States
Family with teens
Resort View with 2 Doubles
Stayed 1 night in July 2019

Wonderful extended stay”

We loved it here. We stayed for 14 days. They were very accommodating and the amenities were very nice.

Reviewed July 20, 2019

Thank you Renee for being our guest. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
9.2
Exceptional
Lucia from United States
Solo traveler
Double Resort View Resort View
Stayed 7 nights in August 2019

Exceptional”

The Breakfast food could be improved. Quality not on par with cost.

Reviewed September 04, 2019

Thank you Lucia for being our guest. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
9.6
Exceptional
Nicola from United Kingdom
Family with teens
Resort View with 2 Doubles
Stayed 2 nights in July 2019

Exceptional”

Food was a little pricey

Reviewed July 30, 2019

Thank you Nicola for being our guest. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
3.6
Louis from United States
Couple
Resort View 1 King Bed
Stayed 1 night in December 2018

Acceptable”

Very loud next door on terrace until 1 in the morning

Reviewed December 06, 2018

Thank you for being our guest Lois. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
10.0
Exceptional
Jeremy from United States
Solo traveler
Resort View 1 King Bed
Stayed 2 nights in August 2020

Amazing ”

Everything was great

Reviewed August 11, 2020
6.8
Good
Gabriel from United States
Couple
Resort View 1 King Bed
Stayed 3 nights in June 2020

3 stars”

This property is beautiful on the outside however, the rooms are outdated and have old furniture. I didn’t like!

Reviewed June 19, 2020

Thank you Gabriel for being our guest. I apologize for any inconvenience with the guest rom. We are in the near future planned a new redesign and refurbishment for our guest rooms. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
10.0
Exceptional
Anthony from United States
Couple
Resort View with 2 Doubles
Stayed 1 night in June 2020

Great Location & Beautiful Resort”

Unfortunately due to Covid-19 the spa was closed and the restaurants but we needed a great place to stay for other reasons for one night and the pricing was great! Love this resort when it is fully operational.

Reviewed June 11, 2020

Thank you Anthony for returning to our resort and for being our guest. We hope to have all our amenities available in the near future. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
6.8
Good
Tiffany from United States
Family with young children
Resort View with 2 Doubles
Stayed 1 night in May 2020

Nice resort”

Not much to do there with nothing open and the beds were the worst I’ve ever slept on but otherwise it was a nice resort.

Reviewed May 25, 2020

Thank you Tiffany for being our guest during these trying times with some amenities not being available due to the Covid situation. We hope to have everything open in the near future. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
7.2
Very good
Luis from Chile
Family with teens
Resort View with 2 Doubles
Stayed 1 night in March 2020

Very good”

Very nice place, buy golf is too expensive.

Reviewed April 18, 2020

Thank you Luis for being our guest. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
5.2
kyokoiz
Family with young children
Standard Double Room with Two Double Beds
Stayed 3 nights in December 2019

Tennis tournament にて宿泊”

私たちはテニストーナメントでこのホテルを利用しました。 試合のために3泊予約しましたが 初日の夜 身体に痒みを感じ3人の子供たちと私は起きてしまいました。 首やももの後ろ、背中に二つセットになったような赤い発疹がみられました。 医師でもある主人からベッドにいるダニではないかと認識はしていましたが このまま 残り2日間同じ部屋に宿泊するのは難しいと考え1泊し翌日 チェックアウトをせざるを得ない状況になりました。 チェックアウトの際、レセプションの女性に早期にチェックアウトする理由を話しましたが謝罪も無いどころか他の部屋を準備する選択も無く、返金は無理、蚊にさされたんじゃないの? 私にはどうすることもできないわよ。チェックアウトするんでしょとルームカードキーを処理してしまった。 帰れとも言われている冷たい対応に言葉を失いました。 人がたくさん行き交うレセプションで子供たちはふとももの裏をみせて コレだよと伝えてましたがレセプション側から冷たい視線でみてるのか見てないのか分からない態度に 10才の娘は背中は恥ずかしいのでみせることは出来ずに もうこんなホテルやめようと言う始末。 本当にホテルとしてよくない対応、態度だと思いました。 私は返金してもらいたくて 相談した訳でなく何故、早期にチェックアウトしなければならなくなってしまったのかを聞いてほしかったのですが このような女性職員に対応され とても情け無い気持ちになりました。 隣にいた男性のスタッフからコーヒーでも飲みますか?と帰り際に気遣われましたが 試合期間中ということもあり 次の滞在先への移動や練習に追われていたため お断りし次の滞在先へむかいました。 毎年 この施設で行われる大きな国際試合でもあるため来年も私たちは訪れる事になるため 本当に残念でなりません。 ホテルの施設はとても素敵でレストランのスタッフも5つ星だと認識しています。 来年訪れる際にはこのような事が起こらないと願っています。

Reviewed December 12, 2019

Thank you for being our guest. Bill Horn, Resort Manager

Responded August 08, 2020
PGA National Resort & Spa
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