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640 reviews
640 reviews
"Pro,s Impeccable, friendly staff Well equipped rooms, cleaned daily to a high standard with free Wi-Fi."
"Friendly staff particularly at breakfast good parking"
"Great breakfast in the morning."
"Breakfast was adequate: eggs or Thai stirfry or rice soup."
"Buffetontbijt, zwembad,fitness en goede gelegen"
8.2
Location rating score
In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Phayao, allowing you access and proximity to local attractions and sights. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Prevent the spread of COVID-19 with public and firms’ health safety measures.
Airport transfer
Bicycle rental
Car park
Shuttle service
Fitness center
Free Wi-Fi in all rooms!
Front desk [24-hour]
3 travelers have booked today.
Value for money | 7.4 |
Location rating | 8.2 |
What time is check-in and check-out at Phayao Gateway Hotel (SHA Extra Plus)?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Phayao Gateway Hotel (SHA Extra Plus)?
Phayao Gateway Hotel (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2200 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Phayao Gateway Hotel (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Phayao Gateway Hotel (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phayao with private transportation, the hotel can arrange car rental for you.
Is breakfast offered at Phayao Gateway Hotel (SHA Extra Plus)?
Wake up to a great buffet breakfast at Phayao Gateway Hotel (SHA Extra Plus).
What are my dining options at Phayao Gateway Hotel (SHA Extra Plus)?
Phayao Gateway Hotel (SHA Extra Plus) features an on-site restaurant for your dining convenience.
Can special events be hosted at Phayao Gateway Hotel (SHA Extra Plus)?
Large events and gatherings such as weddings can be hosted at Phayao Gateway Hotel (SHA Extra Plus).
Can business events be hosted at Phayao Gateway Hotel (SHA Extra Plus)?
On-site venues and convenient event services make Phayao Gateway Hotel (SHA Extra Plus) an ideal choice for hosting events such as seminars and meetings.
What is the smoking policy at Phayao Gateway Hotel (SHA Extra Plus)?
Phayao Gateway Hotel (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Phayao Gateway Hotel (SHA Extra Plus)?
Phayao Gateway Hotel (SHA Extra Plus) is located in Phayao, famous for good restaurants such as PPABUNG.
What are popular attractions near Phayao Gateway Hotel (SHA Extra Plus)?
Guests at Phayao Gateway Hotel (SHA Extra Plus) can easily visit Anusawari Phokhun Ngam Mueang, Lan Anekprasong and Wat Si Khom Kham located in the Phayao area.
What popular natural sightseeing spots are close to Phayao Gateway Hotel (SHA Extra Plus)?
Phayao Gateway Hotel (SHA Extra Plus) is located in the Phayao area, which is famous for natural sightseeing destinations such as Champatong Waterfall.
9.2
"Pro,s Impeccable, friendly staff Well equipped rooms, cleaned daily to a high standard with free Wi-Fi."
Patrick
|
November 5, 2019
8.8
"Friendly staff particularly at breakfast good parking"
PAUL
|
February 1, 2023
9.6
"Great breakfast in the morning."
Mitchel
|
July 19, 2021
Phayao Gateway Hotel (SHA Extra Plus)
Phayao Gateway Hotel (SHA Extra Plus) provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Phayao.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, instant coffee and mini bar in some rooms.
Phayao Gateway Hotel (SHA Extra Plus) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Your mornings at Phayao Gateway Hotel (SHA Extra Plus) begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms and nightclub.
Phayao Gateway Hotel (SHA Extra Plus) offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, steam room and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.
Reasons to stay here
This hotel's food and dining score higher than 91% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 88% of accommodations in the city.
7.1
Breakfast
15 mentions
Internet
7 mentions
Housekeeping
4 mentions
Swimming Pool
3 mentions
8.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The breakfast is a-la-carte.
Breakfast is served from [07:00 AM] to [10:00 AM].
Show reviews that mention
Excellent ”
I had the best stay here for two weeks. I was with a toddler, and the service was excellent. The hotel is a bit older, but they are renovating rooms, my room was newly renovated. It has the best gym for a hotel I’ve seen, many locals use this gym for personal use. Great breakfast in the morning. Location is close to bus station and mall, a little far to the lake, but still walkable. The staff are the best! They helped me with so many things.
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Nice hotel”
Nice hotel. If you would like to spend the time to take a rest, I recommend this place. Near the market and convenient to go the other place.
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Great hotel in a North Thailand location”
Firstly, A resort type hotel it is not and doesn't pretend to be. Mainly used by business people and a popular venue for wedding celebrations etc. Pro,s Impeccable, friendly staff Well equipped rooms, cleaned daily to a high standard with free Wi-Fi. Good selection to chose from for breakfast- fruit, egg dishes made to your choice while you wait, bacon and local dishes available. Excellent coffee. Cons, Terrible shower, cold or boiling hot, impossible to get a comfortable balances, and the pool was closed.. Would I stay there again? Absolutely!!
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Great stay in middle of Phayao”
spent 3 nights all satisfied
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Still good value for money”
Phayao gateway survived the last 15 years with a good loction, value for money and a very nice service. Try to get a room on the 10th floor, overlooking Kwan Ohayao
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Good Hotel, Excellent Staff”
Staff and food were excellent. Fitness center and pool were very nice, but only open 12PM - 9PM. Therefore, we could not workout in the mornings.
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Nice hotel ”
A very good value hotel with great views from the higher floors over the huge lake. Breakfast was adequate: eggs or Thai stirfry or rice soup. Bread was limited to white slices and only cow’s milk available for coffee. Coffee, btw, was fine. Fruit limited also; just water melon. But I’ve had much worse in similar hotels. There was just one downside which would make us pause before staying again - a very hard bed! We like firm beds but this was ridiculous; felt like sleeping on the floor!
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Super dirty pool”
The pool was so dirty we had to goto another place in town to swim. It was filled with dirt and mold so I doubt any chemicals are being used to ensure your safety swimming in that water. So disappointedd as we have stayed here before and this was the main reason we stayed here despite there now being so many brnad new hotels along the lake. It seems that this place isnt really much of a hotel anymore and more for just hosting local business lunches in the lobby. Spa is non functioning within the hotel as they have to call someone to come to the hotel if you want any services. Rooms were very clean and staff were extremely friendly. Wish the hotel would spend the money on maintaining the pool which is the primary reason to stay at this hotel in the hot climate rather than going to one of the other newer hotels.
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Dear K. Robert we are thank you so much for you choos to stay and comment we so apologize for inconvien about swiming pool too and now we try to make be better and renovate and hope you come to get use again. Thank you again
Public Facilities not opening during Songkran”
Unfortunately the moment I visited Phayao during Songkran festival, the facilities rooms like GYM and pool were closed which I do not have the chance to use them at all. I've been spending the entire holiday of Songkran from 11-Apr night to 16-Apr and the facilities rooms were closed on 12-April until 15-April. I understand that period was the big day for Thailand, but I suggest it should still remain open the facilities rooms for the residents to use, else if really could not mange to open during holiday then should state it out on the Agoda.
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Good”
A little bit dirty, cobwebs on the windows. Room is a bit dated and basic. Staff friendly. Location 10 mins walk to the lake front. Okay for a cheap one night stop but not a hotel I'd like to spend significant leisure time at.
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Ok. ”
Hotel ok. How about catering more for us farangs. Breakfast was Thai food only
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à éviter”
Room without any decoration with as a bonus a noisy refrigerator, otherwise clean room even if the floor covering is very used. The flat Thai breakfast only, no toast, soluble coffee even no fruit juice! LAMENTABLE!!
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à éviter”
refrigerator available but no drinks inside. The flat Thai breakfast only, no toast, soluble coffee even no fruit juice! LAMENTABLE!!
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Sorry for the inconvenience
filthy old hotel”
The kind of hotel that you don't want to touch the carpet or anything else for that matter. Very old, filthy, broken everything.
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Clean rooms and a pool”
Booked 2 rooms some 3 hrs earlier at a great price on the 10th floor, so the views where good, easy to find and convenient for a stroll around Phayao. There is a pool and gym on level 4. Great service too when I requested a taxi to pick us up when a massive storm blew in and flooded the streets, arranged a pickup from 7Eleven down at the lake, 5 minutes later the hotels driver was there to take us back to the hotel safely.....highly recommend The Gateway.
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Stay here. Perfect location.”
Staff helpful, friendly. Gave us room with stunning lake view as requested. Spacious room, delicious Thai breakfasts. Easy walk to shops, cafes, night eating street, unmissable sunsets at the lake. Big very clean pool, big gym, billiards room. Phayao people on the streets exceptionally friendly, welcoming.
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Better than expected”
This hotel was a lifesaver. I left passports in the safe of the previous hotel in Chiang Khong. Didn't discover this until about 30 kms out of Phayao. The reception staff organised for the passports to be put on the next bus. They arrived safe & sound the next day - how's that for service!!! We had a Premier Suite Lake View room. It was as the name states. Great view of the lake & Phayao. Food was pretty ordinary but typical Thai style restaurant. Hotel mainly occupied by Thai tourists so it was the real thing. Would stay there again - no problem. And thanks to the staff!!!
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Grand hotel in central Phayao ideal for conference”
We found this hotel to our liking as it is in a good location in Phayao. Busy all the time with confereces on the go. Parking is no problem and there is always someone to help guide you to a spot when things are getting full. The food is a mix of Thai country with a bit of western but mainly Thai. Large room cleaned well.
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Friendly and helpful staff, central but aged hotel”
The hotel's central location just around the corner of the bus terminal is perfect if you arrive by bus, and is also perfect for taking a stroll to Phayao market and town centre, or even along the lakeside, everything is in walking distance. The room and bathroom were average, though you may perhaps expect a bit more from a place at this quite price segment during low (rainy) season. The staff were attentive and very helpful all the time. The staff's smiles and assistance compensate for the hotel's worn looks, so I am quite sure I will stay here again on my next trip to Phayao.
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Serviceable, but getting tired”
Hardest bed and pillows I ever had at hotel, and I travel a lot. Just under the hardness of the industrial carpet on the concrete floor. If that is the local way, we Westerners should be forewarned. If you like really extra firm, then this will probably be fine. Beddings were clean. Staff friendly (with fair English skills) and attentive. The location was OK (just steps to town bus stop) with a nice view (if you are on the lake side) and lots of small town activities/local shopping nearby. But too far from the lake shore to walk there easily, especially in the heat. The Gateway is really showing its age (and it's not that old), and fortunately my room carpet was in better shape (obviously newer) than the hallways, which looked like 20+ years of wear and grime. There are signs of a better past, with private recreation & dining/party rooms, but no effort has been made to update anything visibly for many years. The pool was not properly maintained and while full of water, looked also full of green mold, rather than the nice blue tile color seen in the photos. I had a tight budget and this was the only option for a "Western" style hotel, I was told. Without a major make-over soon, I'll ask for other options next time.
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