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Phayphana Guesthouse

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Review score
Based on 8 reviewsSee what guests said
4.7
Phayphana Guesthouse
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4.7 Guest rating
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"The staff were super friendly. They don't speak a lot of Eng..."

CaseyUnited States
Bathroom
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5.0 Location score
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5.0Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Airport transfer

  • Ticket services

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Room choices
Standard Twin
...
  • 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Standard Double
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  • 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Verified guest reviews

Agoda Reviews (8)
4.2
Review score
Filter by guest type:
Cleanliness4.5
Facilities5.2
Location5.0
Room comfort and quality5.3
Service4.5
Value for money5.3
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Showing 7 verified guest comments
9.6
Casey from United States
Couple
Standard Double
Stayed 1 night in January 2017
Friendly and clean
The staff were super friendly. They don't speak a lot of English though
Reviewed February 12, 2017
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2.4
Cristina from Australia
Couple
Standard Double
Stayed 4 nights in February 2016
Very bad
Staff really rude, when we arrive they told us to leave because they were full (we had already paid) after we explain she told us to write our booking in her facture (in Lao language) and then almost throw us the keys of our room, which we had to look for around. Tv not working, no remote control, wifi doesn't work properly. Dirty bathroom and there is never someone at reception.
Reviewed February 11, 2016
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5.7
carl from United Kingdom
Solo traveler
Standard Double
Stayed 5 nights in February 2015
Budget hotel
Helpful staff cheap rate wifi
Cheap no frills accommodation
Reviewed April 05, 2015
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4.3
Ursula from Ireland
Group
Standard Twin
Stayed 2 nights in February 2015
Poor staff
Location was close to night market
There was hardly ever anyone on reception - we arrived in the afternoon and had to call around for five minutes until a young girl showed up, after check in we asked for wifi password she laughed and said no wifi. The next night a man on reception told us there was wifi. When we checked out I asked to use toilet and again the girl laughed and said there was no toilet - hard to believe that the only toilets they have are in the rooms - and why couldn't I use a spare room to go to the toilet - after all the rooms were cleaned to a very good standard. Other than that room was ok for the price
Reviewed February 25, 2015
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2.3
Rebecca from Canada
Solo traveler
Standard Double
Stayed 1 night in September 2014
wouldn't recommend to anyone
No English - fine, but no customer service at all. We asked to leave our key at the front desk for safe keeping when we went out, and when we returned it was sitting on the desk for anyone to take... Also the power turned off and no one bothered to fix it or understand what we needed. We left first thing in the morning.
Reviewed September 04, 2014
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7.6
Christian from Vietnam
Solo traveler
Standard Double
Stayed 3 nights in February 2017
Honnête guesthouse
Guesthouse bien tenue, un peu loin du centre, au calme, propre et bien équipée
Reviewed February 11, 2017
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2.4
Aude from France
Solo traveler
Standard Double
Stayed 4 nights in January 2016
Non RECOMMANDABLE
Chambre sale, ménage non fait avant mon arrivée, de nombreux cheveux sur le sol et sur les draps. Pas de préssion d'eau et quand il y en a, l'eau chaude est inexistante. En 4 jours les serviettes de toilettes non pas été changées une seule fois.
Reviewed January 26, 2016
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Phayphana Guesthouse
|Review score 4.7
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