Phela Grande Hotel
Magsaysay Avenue, Dadiangas (General Santos), General Santos City, Philippines - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dadiangas (General Santos) part of General Santos City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous General Santos International Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Facilities
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Breakfast [free]
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Small hotel with friendly service”
I had a good time at the Phela Grance. The staff are very friendly and attentive, the hotel is very clean, there is good security at the hotel entrance, and it's close to downtown General Santos. The only criticism I can offer is that the coffee served with my free breakfast was instant and the breakfast sausage was bad. In retrospect, I should have chosen another dish for breakfast instead.
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Great value for money!”
If you are looking for a 5 Star hotel then perhaps this is not the one for you. However, if you are like me, and looking for good value, clean spacious and quiet rooms, excellent friendly staff, good restaurant/café and meals and a central location which is a reasonable distance from the airport (30 minutes), then this is most certainly the hotel for you. A special mention for the very friendly and very helpful housekeeping staff, the 'guys at the front door', the excellent restaurant staff and not to forget the smiling and helpful staff at the front reception counter. The airport shuttle bus pick-up & airport return service is excellent with a friendly helpful driver and a modern, clean and air-conditioned mini-bus. The hotel also has excellent reception rooms (available at a very reasonable rate) if you have a party, wedding or function to organize. All food & drinks are catered for by the hotel for these functions. I have stayed here 4 times now and I will most certainly return. I have no hesitation whatsoever in recommending the Phela Grande Hotel.
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Gensan”
Our stay was excellent and the staff were always there when needed. The security staff were also excellent and very helpful. We would recommend The Phela to anyone staying in General Santos.
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Not bad, if they would just turn on the hot water ”
The island of Mindanao has serious infrastructure issue so I cannot fault the hotel. Rolling blackouts, water shortages and lousy Internet. The electricity went off two, three times a day which knocked out the Internet if the Internet was working at all, again not always the fault of the hotel. Never did have hot water in any of the three rooms we were moved to, not big deal if you are Filipino and you come from the province but for everyone one else, the water was chilly at best. On the last day, no running water most of the morning, again the fault of the hotel. The further North you go, the worst conditions get. This location was General Santos. The food was excellent. No need to eat anywhere else and the prices were more then reasonable. The staff was very well trained and when I started handing out tips, it got even better!
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Still the best hotel in Gensan”
I was a regular customer of Phela Grande Hotel and that's because of the exceptional services that they offer. Rooms were clean, comfy,and now newly rennovated! Used towels were being replaced by clean ones everyday. They do also offer great food downstairs @ " meilih restaurant & cafe eduardo" just within the hotel. Very accommodating and friendly staff. Still there's nothing more I can say, my stay here is at its best.
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Another good stay”
This was the 3rd stay at this lovely hotel. As usual, the staff were friendly and the service in the restaurant was excellent. The rooms are cleaned daily and to a high standard. The food is of a high standard and plentiful. If you have requested the free shuttle service from General Santos airport, make sure to contact the hotel a couple of days in advance to make sure that they haven't forgotten your pick-up. Overall, a lovely stay again.
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Hi Roy, Thank you for choosing Phela Grande Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed the food and your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Grande for Phela Grande”
I find my stay in Gen San wonderful because Phela Grande made it so. The hotel is nicely situated - near downtown, it is quiet and clean. Food was also okay. I like their appreciation gestures like the welcome drinks, and welcome fruits and the bite size chocolates every morning. I also appreciate their kindness to accommodate my request for the early check in. The hotel is simple but it did not matter because the hotel is maintained very well. I would love to come back here.
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Value for money”
The hotel is old but is well maintained. The staff is so helpful with everything we needed. They helped us print our boarding pass and adjusted the time of the shuttle departure so we cam avail of the free airport transfer. There is a minimal fee for late check out. The only negative thing I can remember is the taste of the breakfast, everything tasted kinda blant. Over all if you are looking for a cheap yet comfortable place to stay while in GenSan, Phela Grande must be an option. Will stay here again should we return go GenSan!
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Phenomenal customer service”
Pros: - customer service is amazing - along highway so easy access - comfy beds - strong wifi anywhere inside the hotel - shuttle pick up and drop off service is really on time Cons: - old building (you can see cracks on bathroom walls) - cable TV signal is not good - water pressure on both sink and shower BUT OVERALL, this is a really good hotel to stay in when you’re in General Santos City.
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Hi Ms. Dannah, We appreciate your feedback about your experience in our hotel. We do take pride in catering to our guests’ needs the best way we can. The Management would like you to know that we are currently upgrading our building to serve you better on your next stay with us. We are looking forward to serve you again soon.
A hotel to come back again!”
My first stay in Phela Grande was excellent experience if i compare with other hotels from the world; very friendly people, helpful. Even there are construction works, everything is nice cleaned. I'll be back for sure!
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A pleasant, safe, friendy place.”
I was a little nervous going to a country I'd never been before as I went to the Philippines alone (I knew some people once I got there though). The hotel felt safe and clean. They have lots of nice employees and security which I was very thankful for. The food wasn't great but it was adequate. The prices were higher than I expected but not crazy. The cost of the room was rather expensive ($44 US) for what you got, but again, it wasn't crazy expensive. I had no problem with anyone stealing things from my room when I wasn't in the room. So the staff was honest. That was wonderful. Overall I would recommend anyone traveling to Gensan seriously consider this hotel. They should lower their prices just a little bit to make it more attractive and I would recommend they add to their menu to cater to non-Asian foreigners. I couldn't even get jelly for my toast in the morning, and they really didn't have much for non-rice based meals. Other than that (Oh, and the water pressure in the bathroom sink was very low--hard to rinse off my toothpaste--but the water in the shower was fine), it was a good stay and I'm glad I chose the Phela Grande.
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Convention visit”
A group of us stayed at the Phela Grande. The hotel is old but is well maintained and the staff work well to make the stay comfortable and easy. Taxis are found quickly and efficiently with courtesy The food was good and the speed of delivery was efficient. Only downside for us was the noise of the dogs barking in the house opposite, the incessant ringing of the housekeeping phone that must have been set on max volume and rang all day long... Not speaking Tagalog, the choice of TV channels was zero, I would have liked access to International news.
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Dont Judge the Hotel but its exterior outlook!”
at first, when i checked in, i already expect the hotel to be very old. and its true its like a hotel during '80s the lobby is small and crumpy. when we arrived becuase we are 3 in a room they find ways to accomodate us and find a room that would fit us. much to my surprise the interior of the rooms are renovated. with lcd tv, newly installed showers and lavatory. beds are new said to be very comfortable and aircon is also new. i like the new design of beach wood type. i could say with the price this is a truly winner. the housekeeping are also attentive and fixed our rooom twice. its like having a turndown service. i will truly comeback to this hotel. they just have to install wifi in all the rooms to make this stay a perfect one. some room have lan internet access for free thank gina for the warm hospitality.
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Good provincial Philippine Hotel”
I stayed here for two nights on my way to a dive resort in Sarangani. Our room on the 4th floor was quite, clean and comfortable, with a small balcony that looked out over the city and the harbor. The balcony wasn't big enough to lounge on but it was nice to step out on for a view and some fresh air. The Wifi didn't work in the room and I had to go to the coffee shop for internet access. We ate at the restaurant one night and the Filipino food was prepared well. I don't know about the quality of the Western items on the menu. The two nice things about the hotel was the coffee shop and the staff. The hotel has a coffee shop that can make real coffee, not that Nescafe or 3in1 crap that most hotels here offer. The staff was also very helpful in arranging a car for my trip to the dive resort. I spoke to the doorman and wound up saving 2000P over the price the dive resort was quoting me. My other interactions with the staff were also positive. The hotel is located next to some restaurants, a Jollibees and some local shopping stores but be advised that there is not much to do in GenSan.
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Perfect place in Gensan”
i was really impressed by how they maintained their cleanliness in spite of the fact that they are one of the pioneer hotels in the city. i must say that my stay was a great satisfaction because of their staffs who were very friendly and accommodating. the free breakfast and the free shuttle to and from the airport is a big plus that made their rate very reasonable. they also serve delicious chinese cuisines with reasonable prices. don't miss their durian coffee and the cheese cupcakes at their coffee shop. it is really yummy. don't miss out their prayer garden at the 4th floor of their building a. i highly recommend this hotel. keeep it up.
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friendly staff, price/quality good combination”
Refrigerator was noisy but no other remarks, airport shuttle is ok! My second visit in the Phela will sure not be my last.
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Great Hotel and good service with reasonable price”
The first impression when we stepped into the hotel lobby we found warm welcome by hotel staff and surrounding is clean and good ambient. On the reception we were assisted by the staff with very minimum writing and paper work and we were checked in less than 3-5 minutes. Upon entering the hotel room it look clean and modern and comfortable. On the second day, we received a thank you note and a fruits basket and this really make our day. Overall comment is modern, clean, good service, comfortable and reasonable price to stay.
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nice and comfortable place to stay.”
Reasonably priced, clean and comfortable rooms with courteous, friendly and helpful staff. The restaurant and coffee shop has a good selection range of Local and International food choices. Great food. Location is quite and peaceful, though - within easy access to shops and other facilities nearby. All rooms comes with welcome drink, complimentary breakfast and free wi-fi. Great value for money and highly recommended.
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Clean budget-hotel”
This is a good budget-hotel, especially for those who want a place to sleep and rest after going around the area. The place was clean, towels and beddings were replaced everyday. The staff are accommodating to the guests' request. The only downside is that the service in the hotel restaurant is a bit slow - from ordering to payment.
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I thought this hotel was of a very high standard. ”
I was most impressed with this hotel. The hotel was very clean, well set out, and offered a wide choice of food. Service was excellent, this hotel was very well operated.
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