Phela Grande Residences
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8.7 Excellent location
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  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Garden

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Verified traveler reviews

Agoda Reviews (72) Reviews (4)


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  • Cleanliness 8.9
  • Facilities 7.2
  • Location 8.7
  • Room comfort and quality 8.9
  • Service 8.6
  • Value for money 8.5
  • Cleanliness 9.1
  • Facilities 6.7
  • Location 8.9
  • Room comfort and quality 9.2
  • Service 9.1
  • Value for money 8.9
  • Cleanliness 9.0
  • Facilities 7.0
  • Location 8.6
  • Room comfort and quality 9.2
  • Service 8.6
  • Value for money 8.6
  • Cleanliness 8.6
  • Facilities 9.0
  • Location 8.5
  • Room comfort and quality 8.6
  • Service 8.3
  • Value for money 8.1
based on 4 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 9.0
  • Room comfort and quality 8.0
  • Service 9.0
  • Value for money 8.0
based on 4 reviews
  • Cleanliness 9.0
  • Facilities 6.0
  • Location 8.5
  • Room comfort and quality 8.7
  • Service 8.5
  • Value for money 8.0
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
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  • 한국어
  • 繁體中文 (香港)
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Room type
  • Matrimonial
  • Twin
  • Suite

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Showing 72 verified reviews
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Caroline from Philippines
Stayed 2 nights in April 2017
Our stay there was good enough.”
Just fix the bathroom area.
Reviewed May 02, 2017
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Livi from Philippines
Family with teens
Stayed 3 nights in January 2017
Ants as room mates. not annoying but there are ants.”
despite the ants that appears in the crevices of the room the hotel was clean. Also, I almost got disappoint with the hotel as when we checked in, they showed us to a queen bed room when i specifically stated and requested for a twin bed. They obliged anyway, but that could have been avoided if they didn't show us to that queen bed room and just immediately told us that they still had to clean the twin bed rooms. Best that they let the customers decide in that situation. Also, wi-fi is weak inside the rooms, when our room was just across from where the hub is. The staff were really nice and accommodating though.
Reviewed April 20, 2017
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Azharie from Malaysia
Business traveler
Stayed 5 nights in April 2017
Good buy Good bargain”
Will stay in this hotel again and again.
Reviewed April 18, 2017
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Derek from United Kingdom
Stayed 8 nights in March 2017
Satisfactory but not great”
Not a bad place, but was lacking in some key areas. Staff were very good, friendly and prompt to assist when called upon We stayed in Rm 301 and had a problem with ants throughout our stay that came out for any small crumbs and were a general nuisance. Breakfast wasn't included and the complimentary snacks were the same everyday. Would of appreciated a little variation Wifi Internet was available but was hit and miss, when it was on it was quite slow. Anyway for the money and purpose of our stay I would use them again
Reviewed April 10, 2017
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Wayne from Australia
Stayed 4 nights in March 2017
The location is really good. It's near the malls like SM, Veranza, and KCC. The staff are friendly and courteous. Only thing missing is the swimming pool. All in all a great place to stay
Reviewed March 24, 2017
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Mageed from Australia
Stayed 2 nights in February 2017
We have stayed there 3 times now, it is convenient to the malls and transport, the staff are wonderful, the room is nice with a comfortable bed, unfortunately the wi fi was almost useless this time.
Reviewed March 05, 2017
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william from United Kingdom
Family with young children
Stayed 3 nights in February 2017
Weekend stay ”
We stayed here over the weekend as we were marking my 2 year old daughter`s 2nd birthday at the family home , Rooms are big and clean , , nice large showers and toilets , you can also cook or heat up a small meal as the rooms have a rice cooker , plates etc etc , you also have a mini bar in the room location is on the main road so easy to get anyway with public transport and there is a bank across the road to get money out , they have buffet breakfast and dinner in the restaurant , cake shop doing meals is on the same block. The staff are very good and assist you with anything
Reviewed February 24, 2017
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Maria from Philippines
Business traveler
Stayed 2 nights in March 2016
My home in Gen San”
There are some new hotels in Gen San, but nothing quite matches the comfort of home that I feel whenever i stay here. I am a smoker, it is not easy to find a hotel that can give me a comfortable place to do it anytime. But this hotel has a little garden a few steps away from my room, where I can smoke and have some coffee or soda while doing it. The staff are all very nice and would give you tips and directions as to where you want to go. The room is very big and has a little kitchen where you can have meals inside your room. It has a decent work table too. I love this hotel. Suggest for tourists to stay here rather than commercial hotels in GenSan.
Reviewed January 02, 2017
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Alan from United States
Stayed 1 night in October 2016
We've used the hotel before and it's old. Being newer, I expected more. In an area that's shabby looking and the room shows lots of use. A 6 at best!
Reviewed November 01, 2016
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Mageed from Australia
Stayed 5 nights in August 2016
Good Value”
The room was comfortable and clean, the staff very friendly and helpful, it was close to all the main malls, transport was easy to get.
Reviewed August 31, 2016
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