Phi Phi Hotel

Awful sewage smell on the bathrooms in the West Wing. Breakfast OK. staff a bit rude, would not let us take more than 1 beach towel per person, would not give us more than 1 key per room. Dated hotel. Only pro is that is cheap and right in the middle of everything, 2 min walk from pier.

The hotel is situated at an ideal location, a very short walk from the dock and very close to all the nightlife. Everything on the island is a little dirty and run down and this hotel is no different. Good value for the money.

It's the first hotel when you walk out of the Tonsai Pier. So it's close to all the shops and restaurants. The room is ok. The bathroom could be better. Staff is friendly and the Wi-Fi connection is pretty good.

Bad experience with this hotel !! We booked for 3 peoples (3 adult friends) then we get 2 normal bed + one jail bed !!! We told to the receptionist it was not suitable for a 3 star hotel at 90 € per night, then nothing was done, so we sleep in this pitty bed. Really ashame !! Plus there were nobody in the hotel, so they could made some effort to us, but « cannot, cannot » !!!!! And dangerous, cause there were nails around the bed. Moreover : - Little swimming pool and noisy - Bad equipments - Not really clean - Poor breakfast

It was a normal 3 star hotel you would find outside but the staff are very nice and they will help u if you needed anything. Aircon is very cold and choose the room facing the sea. It is really nice. Location is in the middle of walking street though it is not noisy at all. Location next to pier only.

After staying in a hostel we decided to upgrade slightly & were pleasantly surprised. The value for money & location worked perfectly us. The pool was nice & clean & the tv in the room had 2 english movie channels, which was a bonus! My only complaint would be a slight noise issue, with guests and staff in the morning down the corridors. Other than that, a great stay in Phi Phi.

The hotel is right in front of the pier. A hotel employee waits with a sign to help with suitcases. The room is spacious and very clean. The hotel is in an excellent location. The staff is very helpful and helpful in every request. I highly recommend there is good value for money.

This was my far the best location on phi phi island close to everything 1 min walk to pier. If we come back to Koh phi phi we would definitely stay here again. No elevator but wasn’t a big deal for us. Only wish there was a way to leave the electricity on while out of the room to charge our stuff.

The place is ok, nice pool, good staff, but i did not like the breakfast, almost everything for thai whats for european is not eatable in the morning, and when we asked for a scrambled eggs, we got egg each what is absourd..

+Positive: Great location, you have everything available withing 1-2 minutes walking, even the pier. Nice and helpful staff. Clean rooms with daily cleaning if you want. Great gym with more equipment than expected. - Negative: The breakfast was poor. Small selection of food and they serve the same every day. The building has no elevator, wich get heavy when you live on top floor with a heavy suitcase. Little sunbeds and we therefore had to go to the beach every day even though we were out by 08-09 AM, but the beach was maximum 5 mins away.

Free breakfast included in room. We had the garden sea view room and it was a beautiful room. Bed was real firm but the room had great AC and fresh water daily in room complimentary and in the middle of town near EVERYTHING. Would stay there again and again

great view from the room. we stayed at the 5th floor and had the best view. it doesnt have a elevator but for the view it tottaly worth the climb:) . room was clean with beach towel and great staff. the hotel is old but well kept toghether. the location of the hotel is perfect for getting around the island

Rooms are basic but suit there purpose. A/C tv good shower, But electric cables hanging out of the wall behind bed side table don’t approve. We also had an issue with breakfast: When we entered hotel we were given four vouchers for breakfast, two people, two days. The first day we had breakfast at the hotel its not great to say the least unless reheated noodles or rice are your thing. The second day we ate elsewhere. As we liked the location of the hotel and were taken ill we decided to stay two extra days without breakfast this time, but we still had two vouchers, on the day before we left we had an early morning excursion and thought we maybe could use the breakfast vouchers as we had to be on a boat at 7 and to save some time. So my partner took the vouchers to the reception and asked they said it was fine took them and gave us two different ones, we had a very light breakfast my partner only had some fruit as there selection isn’t great . Then on the way out the receptionist stopped my partner to tell us that we had to pay 400 baht for breakfast. I disagreed with this matter and it escalated to the point that i asked to see the manager. I was told first the manager wont be there till 17h so i said no problem i will be there at 17h then it changed to 17h on Friday today being Tuesday and us leaving on Wednesday. So I asked to speak on the telephone to him or her and was told they didn’t have there number. NOT GREAT !!! So I said i wont pay until i speak to the director manager to which the girl on reception said dismissively and walking away that she will pay for us, she went into a sulk and we were late for our excursion at this point and its how it ended. I am totally unimpressed with the situation as i felt i had been more than correct and didn’t really want their breakfast and wasn’t prepared to pay for what i knew was a bad breakfast thats why we asked first...

This hotel is located perfectly, just steps away from the pier but tucked away on a quiet street. The views of the ocean from the fourth floor were incredible, and the staff was wonderfully professional, friendly, and hospitable. There’s a great pool to enjoy and the decor is beautiful. Definitely the best place we stayed over our time in phi phi.

We enjoyed our stay here. We are very glad we chose a hotel on this side of the island well away from the noise. The walk to everything else is always a quick stroll away, no issue at all. Good size room and wifi. So quick to the pier and a 7/11. Would have been awesome to have a room service food option.

The hotel is very well located, near the Pier and surrounded by many restaurants, markets and shops. I was very happy with the hotel facilities. They have a nice pool and offer gym daily pass, which is excellent for the island. Not to mention that the staff were always friendly and very helpful. I highly recommend this place.

Solo traveler in my 40s. 3rd time in phi phi. This hotel is right off the pier. So easy to get to from the ferry. Close to everything but far enough away not to hear the music till 3am. I love this location

Good, clean, convenient, easy to find. Easy access to and from the ferry. Decent breakfast.

Staff was very friendly! For the price, it was an average room but closeby and convenient. Good deal overall!

The hotel was close the the pier which was great! Room was very clean, and house keeping came daily while we were at breakfast. The aircon was the best we had in our stay in Thailand, so cold and refreshing! Staff were lovely and would definately come back to stay again. Not sure why this place has any negative reviews.