7.6
Very good
/10
(566 reviews)See what guests said
Housekeeping28
View10
Breakfast8
See map
8.6

Excellent

Location rating score

Excellent location - 830 meters to the beach
Popular neighborhood
Parking
FREE
Popular landmarks
Jungceylon Shopping Center 300 m
Bangla Road 610 m
Patong Beach 800 m
Freedom Beach 3.44 km
Karon Beach 5.43 km
Big Buddha Phuket 7.26 km
Phuket FantaSea 7.41 km
Chaithararam Temple (Wat Chalong) 8.14 km
Kata Beach 9.53 km
Nai Harn Beach 12.79 km
Nearby landmarks
Ban Zaan Fresh Market 90 m
Bangla Boxing Stadium 140 m
Kidzoona 280 m
Jungceylon Shopping Center 300 m
Mama Massage 400 m
Maximum Fitness and Muay Thai Training Center 410 m
TaiPan Disco 420 m
Tiger Entertainment 450 m
Bank of Ayudya 460 m
Central Patong Phuket 470 m
Phoenix Grand Hotel

"Located downtown within short walking distance to BanZaan market, Boxing arena, large shopping mall & Bangla Street."

Min - March 10, 2019

Superior Double Room Phoenix Grand Hotel
Lobby Phoenix Grand Hotel
Bathroom Phoenix Grand Hotel
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Free Wi-Fi

Phoenix Grand Hotel

184/35-39 Phuangmuang Sai kor Road Pa Tong, Kathu District, Phuket, Patong, Phuket, Thailand, 83150 - See map
What guests are saying:Read all 566 reviews
Very good cleanliness
7.8 rating for cleanliness
Good service
6.9 rating for service

There are lots of great places to eat!

Shanna | September 22, 2017

  • 830 meters to the beach

  • Located in heart of Phuket

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Phuket every 2 minutes on Agoda.com
Value for money8.0
Location rating8.6
Nearest airportPhuket International Airport (HKT)
Distance to airport24.4 km

Rooms available at Phoenix Grand Hotel

Superior Double Room
Superior Double Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Superior Twin Room
Superior Twin Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Double Or Twin Standard
Double Or Twin Standard
...
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Balcony/terrace
    • Shower
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    Twin/Double Room
    Twin/Double Room
    ...
    • Balcony/terrace
    Enter dates to see prices
    Double single use
    Double single use
    ...
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      Twin
      Twin
      ...
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        President Suite
        President Suite
        ...
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          Double Standard
          Double Standard
          ...
            Enter dates to see prices
            Deluxe Executive Room
            Deluxe Executive Room
            ...
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              Frequently asked questions

              What time is check-in and check-out at Phoenix Grand Hotel?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to Phoenix Grand Hotel?

              A stay at Phoenix Grand Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Phoenix Grand Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange taxi service.

              What is the smoking policy at Phoenix Grand Hotel?

              Phoenix Grand Hotel does permit smoking in some areas and is not 100% smoke-free.

              See map
              Explore the neighborhood

              What people love about Phoenix Grand Hotel

              • 7.2
                Very good
                Location

                "Phoenix grand hotel has got a good location in the Patong area."

                Nilesh

                |

                September 24, 2018

              • 9.6
                Exceptional
                Location

                "Great room, great restaurant and breakfast, great location."

                Keith

                |

                October 21, 2019

              • 7.2
                Very good
                Location

                "Except this the stay was nice and the location is good."

                Stephan

                |

                October 24, 2019

              Property ranking|Compared to 4,505 Phuket properties
              See all rankings
              Location score
              8.6/10
              Cheapest price score
              Review score - United States
              8.4/10
              Value for money score
              8.0/10
              Better than
              94
              %
              of Phuket properties
              Better than
              92
              %
              of Phuket properties
              Better than
              92
              %
              of Phuket properties
              Better than
              85
              %
              of Phuket properties
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              Overall rating:
              7.6
              Very good
              566 reviews
              Cleanliness
              7.8
              Facilities
              6.8
              Location
              8.6
              Read all reviews >
              What travelers say they love:
              Location was great, next to Banzaai street food market, and ...
              Nissi from Indonesia
              Business traveler
              More about Phoenix Grand Hotel

              More about Phoenix Grand Hotel

              Phoenix Grand Hotel, located in Patong, Phuket, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

              At Phoenix Grand Hotel, the excellent service and superior facilities make for an unforgettable stay. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, ticket service.

              Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, free welcome drink. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Phoenix Grand Hotel is a smart choice for travelers to Phuket, offering a relaxed and hassle-free stay every time.

              Show less

              Most talked about facilities

              Housekeeping
              20 mentions
              Swimming Pool
              17 mentions
              Breakfast
              14 mentions
              Beach
              5 mentions

              What they offer

              9.2
              Exceptional

              "Everything was perfect or almost perfect.Its definately valu..."

              Balamurugan

              |

              August 6, 2018

              View all reviews
              Show less

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Food and dining

              Nearby restaurants

              Thai cuisine
              Thai cuisine
              Bai touy
              3.3 km Thai
              Sweet Home Restuarant
              9.2 km Thai
              Asian cuisine
              Asian cuisine
              Number 6
              440 m Asian, Seafood, Thai
              Rayaan's Oriental Restaurant
              1.0 km Asian, European, Halal
              Kazu Patong Phuket
              1.3 km Asian, Japanese, Sushi

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

              Show less

              Some helpful facts

              Show less

              Reviews of Phoenix Grand Hotel from real guests

              Provided by verified guests of Agoda
              7.6
              /
              10
              Cleanliness7.8
              Facilities6.8
              Location8.6
              Service6.9
              Value for money8.0
              High score for Phuket
              Rating
              9+ Exceptional (80)
              8-9 Excellent (42)
              7-8 Very Good (71)
              6-7 Good (32)
              <6 Below Expectation (77)
              Time of the year
              Mar - May (85)
              Jun - Aug (100)
              Sep - Nov (60)
              Dec - Feb (57)
              Don't miss out!Users are booking a place in Phuket every 2 minutes on Agoda.com
              All guests (566)
              All room types
              All languages

              Show reviews that mention 

              Showing 302 verified guest comments
              12345
              9.6
              Exceptional
              Roger from Australia
              Solo traveler
              Superior Double Room
              Stayed 4 nights in September 2019

              Excellent value for money”

              I stayed at the Phoenix Grand for 4 nights, had a very enjoyable stay the hotel is very clean, beds are hard but that is okay with me. Everything you need is close by only a short walk to the action of Bangla Road. I will stay at the hotel again when I return to Patong next year.

              Reviewed September 26, 2019
              7.6
              Very good
              Tricia from Malaysia
              Couple
              Superior Double Room
              Stayed 3 nights in December 2017

              Different hotel check in on 23/12”

              On 23/12/17, We were supposed to check in to the hotel for our 3 nights stay. Arriving at time about 9.30pm, to our dismay, we were being informed by the hotel receptionist that we could not check in to our room due to some electricity malfunctioning that affects the entire hotel building. We were being allocated to another hotel, Mirage Hotel which was within 3 mins walk from The Phoenix Grand. The hotel room was smaller than what we had expected when we booked for the Phoenix. And we are not pleased with the cleanliness in there too. We had a poor sleep and ought to check out at 12pm the next day in order to move back to Phoenix and make ways for mirage hotel-goers. We are asking for a compensation now for a night that we did not manage to spend in Phoenix Grand hotel. In addition, the hotel we booked is a 3.5 stars recognition in contrast to Mirage which is only 3 stars. We paid for Phoenix Grand Hotel was almost 30% more than Mirage. The bed was so hard that we could barely

              Reviewed December 28, 2017
              7.2
              Very good
              Nilesh from Singapore
              Family with teens
              Superior Double Room
              Stayed 4 nights in August 2018

              Good location”

              Phoenix grand hotel has got a good location in the Patong area. Everything nearby, mini mart (just down), Jungcelon Mall (5 mins walk), Patong Street/Patong Beach (10 mins walk). Good restaurants & shopping area nearby. Breakfast is okok, we were family of Indian vegeratian, so had very limited/rare options. All over spread is not huge, but yeah can have a couple of choices. Hotel rooms are spacious enough, but during the night light is very dim, not enough also. Cleanliness ok, a sink is having issues for all 3 rooms we booked. Bathroom shower good (hot & good pressure). For the price we paid for the hotel, I think it was a decent hotel to manage things.

              Reviewed September 24, 2018
              8.4
              Excellent
              nathan from United States
              Solo traveler
              Superior Twin Room
              Stayed 6 nights in April 2018

              Convenient Spot ”

              Phoenix is a good hotel if you are looking for convenience. It is in walking distance of everything in Patong. The rooms are nice (AC, cable TV, small fridge) and decent wifi. It reminds me of a nice college/university dorm. The staff is very friendly and helpful. Great value for your money. I've stayed here many times and plan on returning. It not a luxury hotel but has what you need if you want to have fun in Patong.

              Reviewed April 09, 2018
              8.8
              Excellent
              juan from United States
              Solo traveler
              Superior Double Room
              Stayed 4 nights in April 2017

              New Hotel. Cheap Price”

              So this review is a little late...almost one year to be exact. This hotel was brand new and not completely done being constructed. It was really modern and clean, which is something I prefer. The price was a steal at the time, but I think prices have went up since I stayed there. It's a great location. Patong can be kind of loud and crazy at night so I felt it was far enough and close enough to see everything or escape everything.

              Reviewed March 11, 2018
              6.8
              Good
              Abdul from Maldives
              Couple
              Superior Double Room
              Stayed 2 nights in April 2017

              Phoenix, but not grand!”

              Phoenix Grand Hotel is anything but ' grand'. Stayed with my wife and a friend couple. The hotel was still under construction or was going through refurbishment. We were asked to walk 15 minutes to another hotel for breakfast since the restaurant was not yet functional. Rooms had limited amenities which did not include even a box of tissues! The price was good though for the location. Perhaps the only reason I would recommend for a friend looking for a low cost hotel in the heart of Patong excitement.

              Reviewed May 06, 2017
              9.6
              Exceptional
              Shanna from United States
              Family with teens
              Superior Twin Room
              Stayed 4 nights in September 2017

              Great Place. Great Location. Great Price”

              It is literally a few roads from Bangla Road. It's also really close to Juncgelyon mall. There are lots of great places to eat! Make sure you bring your own wash cloths, also give the 500 baht deposit for the extra key so that you can keep your air running all day. It's nothing worse than coming back to a hot room. Other than that we loved our stay at the Phoenix💖

              Reviewed September 22, 2017
              8.8
              Excellent
              Douglas from Singapore
              Couple
              Superior Double Room
              Stayed 2 nights in August 2017

              Best location + awesome room”

              Might be that the hotel is very new, everything is very nice. The location is near enough to soi bangla and patong beach, but far enough to not get the noise pollution. Cheap food can be found if you walk down the street from the hotel to the main road and turn left. On the left is some awesome cheap street food. Bad thing was when i lost my keycard one night. Most places would just replace it, but they charged me 500baht for it, almost the price of 1 night at that place. The staff on duty wasn't happy doing it and didn't even activate the card to open the door.

              Reviewed August 10, 2017
              7.6
              Very good
              CHESPER-JOGHNE from Singapore
              Solo traveler
              Superior Double Room
              Stayed 3 nights in April 2018

              Good Value for Money”

              Overall, I had a pretty good stay. LOCATION Super-conveniently located at Sai Kor Road, just 5mins walk to Banzaan Fresh Market/Night Market and Jung Ceylon Mall, and 10mins to Bangla Road madness and the main throng of the beach. You can never get bored by experienced taxi and tourist touts. HOTEL/FACILITIES Poorly built and finished, even though the initial ID was definitely grand---modern industrial look, open-plan lobby/restaurant/kitchen, glass elevators, open-room, rain shower, wading pool... Felt like the hotel opened for revenue before it's time because the business needed funds to finish their vision. For the price I paid, my room was bigger than I needed, front-facing and relatively clean with a large balcony. Room well-serviced by a team daily. In-room Wi-Fi broadband was fairly decent as it should be. BREAKFAST Sufficient, modest Asian and western spread for the breakfast buffet. Much better than I had expected---value for money. (BTW, it doesn't cost a cent to offer smiles and thanks to the morning waiting staff and chef, which make their day and your next visit to breakfast free of spit.) 😂 RECEPTION If you were an unreasonably demanding, rude, loud and obnoxious customer, you'd be expecting a real-person, scorned, defensive receptionist or staff no less. Though I had no exceptional experience, receptionist and staff were polite and helpful, even though their English could be better. You are in Thailand---so be respectful, and go learn some conversational Thai to make decent communication. Overall, I had a good, stressless and comfortable 3-night stay at this hotel. I'd say for the low price, I was offered a more than expected standard of hotel accommodation and service.

              Reviewed April 13, 2018
              9.2
              Exceptional
              shi from Malaysia
              Group
              Superior Double Room
              Stayed 2 nights in April 2017

              Nice design and new ”

              We booked for 3 rooms and stayed 2 nights here, we loved the hotel, the room is spacious, it is so new and clean. The roof top swimming pool is so beautiful during the sunset time. Very Closed to Junceylon and Bangla Road. Overall, we would recommend this hotel for those who likes to go around Patong area, very convenient.

              Reviewed May 03, 2017
              7.6
              Very good
              Charles from Singapore
              Couple
              Superior Double Room
              Stayed 3 nights in April 2017

              value of money, awesome location”

              room balcony lacks a chair, theres a safety hazard (barrier) in the middle of swimming pool, other than that all is good! awesome location, 5mins left to baazaan(street food)/jungcelylon mall, abt 8mins to bangla street, 12mins en route to patong beach, what more do u want for the price paid! awesome and satisfied... room is new clean big safe and quiet and thats what u want after a hard day tour although the reception service can be improved further! (more polite please, have met more polite thai people in phuket than the people at the reception especially coming from the service industry myself! )

              Reviewed May 02, 2017
              9.2
              Exceptional
              Peter from Germany
              Solo traveler
              Superior Double Room
              Stayed 3 nights in May 2017

              Est value for your money”

              The Hotel is nearly new, located at the dead end of a small street, maybe 250 meter to the Bangla Road. I have been there for 3 times in this year and will very sure return. It is quiet, spacious rooms, a balcony, LC D TV, a fridge,a roof pool and a nice little bath. The staff is kind and professionel. Only a few small problems: there is not enough light in the bathroom, the matress is hard and the safe in the room is an old model. But - I paid around 20 Dollar and for that price it's a fantastic offer and a real good value for the money !

              Reviewed May 10, 2017
              9.2
              Exceptional
              Dean from Australia
              Solo traveler
              Stayed 7 nights in July 2018

              Can't go wrong ”

              Stayed here for two weeks. Had a spacious room with everything I needed. Close to everything with convenience stores at your doorstep and Jungceylon across the road. Bangla Rd just a five minute walk. Despite what others have said I found the staff to be very friendly and helpful. I guess they perhaps have to deal with alot of whining and demanding tourists so that would be enough to dampen anybody's demeanor at times. Will definitely stay here again.

              Reviewed August 12, 2018
              8.0
              Excellent
              Chee from Hong Kong
              Group
              Superior Double Room
              Stayed 1 night in April 2018

              Value for money and nearby everything”

              This hotel is really value for money and have a very best location nearby everything. We stayed in 2 different hotels in Phuket and the breakfast of this hotel is the best. We have the breakfast just next to the lobby of the hotel, no need to another building. Also, we have 2 chairs in our balcony. Anyway, everything is good, we are happy and like this hotel.

              Reviewed May 05, 2018
              8.8
              Excellent
              David from United States
              Solo traveler
              Superior Double Room
              Stayed 1 night in June 2017

              Excellent Value”

              Great price for the quality of the hotel. Helpful staff. Clean rooms. The only compliant is there were no chairs in my room and on the balcony. But, as this is a new hotel I am sure there will be chairs add in the near future. But 100% I would stay here again.

              Reviewed July 13, 2017
              8.8
              Excellent
              nathan from United States
              Solo traveler
              Superior Double Room
              Stayed 7 nights in April 2017

              Excellent spot for the price. ”

              Great location and good staff. Clean rooms. Have stayed at this hotel twice while traveling in Phuket.

              Reviewed April 09, 2017
              10.0
              Exceptional
              gabriel from Australia
              Solo traveler
              Stayed 1 night in August 2018

              best I've stayed in patong”

              this is the cleanest place I've stayed in, in Patong. check in staff are great and friendly. the room is big and well equipped. no complaints

              Reviewed August 31, 2018
              9.2
              Exceptional
              Errol from Pakistan
              Solo traveler
              Superior Double Room
              Stayed 2 nights in May 2017

              Conveniently located / Spacious rooms. friendly staff”

              Conveniently Located, mall/ shopping/ night life / restaurants are just with in 5 mins walk away.. nice swiming pool with a view of patong/ ocean and mountain. friendly staff.

              Reviewed May 06, 2017
              9.2
              Exceptional
              Errol from Pakistan
              Solo traveler
              Superior Twin Room
              Stayed 1 night in May 2017

              Conveniently Located, Clean and spacious rooms”

              Conveniently Located, mall/ shopping/ night life / restaurants are just with in 5 mins walk away.. nice swiming pool with a view of patong/ ocean and mountain. friendly staff.

              Reviewed May 06, 2017
              8.4
              Excellent
              Nissi from Indonesia
              Business traveler
              Superior Twin Room
              Stayed 4 nights in May 2019

              Excellent”

              First night was horrible. The air con was broke down and we have to change room in the middle of the night! Staff speaks very limited English. Room was equipped with mini fridge and balcony. Location was great, next to Banzaai street food market, and 800m to Patong beach.

              Reviewed May 13, 2019
              12345
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              Phoenix Grand Hotel
              |Very good 7.6
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              • Excellent location
              • Jungceylon Shopping Center
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