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Phoenix homestay hoi an

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Excellent
Based on 27 reviewsSee what guests said
9.0
Phoenix homestay hoi an
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9.0 Excellent guest rating
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"Staff is very friendly, rooms are clean and spacious. It fee..."

SebastienFrance
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7.9 Very good location
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7.9Location
  • 200 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Deluxe Double or Twin Room
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  • 2 single beds and 1 king be...
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Deluxe Double
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  • City view
  • 32 m²/344 ft²
  • 1 double bed
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Deluxe Twin
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  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Superior Double
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  • Garden view
  • 28 m²/301 ft²
  • 1 double bed
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Superior Double or Twin Room
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  • 2 single beds and 1 king be...
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Superior Twin
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  • Garden view
  • 28 m²/301 ft²
  • 2 single beds
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The property

Number of rooms 5

Verified guest reviews

Agoda Reviews (27)Booking.com Reviews (155)
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Cleanliness9.3
Facilities9.2
Location7.9
Service9.2
Value for money9.6
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Showing 23 verified guest comments
123
10.0
Ronny from French Polynesia
Couple
Superior Double
Stayed 2 nights in October 2017
Awesome place
This is truly a pleasant stay The owner is very nice and helpful they provide some social activities which can be quite interesting Bicycle are free to use
Reviewed November 02, 2017
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10.0
jeanne from South Africa
Family with young children
Superior Twin
Stayed 4 nights in October 2017
Exceptional
Lovely spacious rooms. Excellent wifi! A decent breakfast. Free bicycles to use. The owners are incredibly friendly and helpful with good English being spoken. Cable tv with an English channel for movies. 0.3km to the Old Quarter and 3km to the beach, with a few restaurants right around the corner, so all in all a great location.
Reviewed October 26, 2017
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9.6
Justin from United Kingdom
Couple
Deluxe Double
Stayed 6 nights in August 2017
Delightful stay - we'll be back
Really enjoyed our time at Phoenix Homestay, will definitely be back. The pictures are exactly as the room and property is. Spotlessly clean, everything a traveler needs. Excellent bathtub & shower with very strong hot & cold water. Lovely balcony, latest smart TV with lots of channels, very good internet (20Mb +) very comfortable bed with excellent linen and nice to have slippers and robes. Lots of electric sockets, fridge (with small freezer for ice cream!) tea & coffee making facilities - everything worked and like new. Very welcoming family with lots of friendly local advice (but not salesy, like other places we've encountered around Vietnam). Lovely breakfast, free bikes to rent. EXCELLENT facilities and service, these guys really know what they're doing. A really easy, delightful stay, thankyou :)
Reviewed August 21, 2017
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10.0
Charl from South Africa
Group
Superior Twin
Stayed 1 night in July 2017
Awsome!!!!!!
There is nothing bad to say..... This place is really value for money, breakfast freshly prepared and rooms are big and comfy beds. Bathrooms are very big and new... Ita really worth it...town about 1.5km away but trust me if i say you dont want to stay in the town....tooo noisy. Thus this is on a quiet town with a lovely family running it... Always nice and help arrange bus tickets and bikes...
Reviewed July 28, 2017
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4.8
William from United States
Business traveler
Superior Double
Stayed 4 nights in July 2017
Mr William
When I arrived at the Homestay I had a great welcome, except they wanted to hold my passport! I let then have it for a a couple of days but then decided to take it back. Was not feeling safe without my passport. Room was not cleaned the second day I stayed, even though I came back late. The soap was never replaced, even the empty bottles. The lady owner was nice until she found out that I was here for business, then everything changed. She was no longer nice and when I tried to sign up for the Saturday and Sunday events, conveniently that week they were not having Saturday event which was meeting & talking to the neighbors. So I asked about the Sunday event of going to the Market to prepare for dinner with the family. Now as far as I am concerned if this was posted as an event, the owners should honor that event. The homestay was no where near the old town or even a restaurant or cafe. A sandwich could be had outside on the street. Unlike so many travelers, I do not eat street food. Bikes were free and one day I used one. Worked fine. If had not been for her sister and little sister, I would not have been served breakfast and any other help I needed. I would not recommend this for a family as it is to far from everything. Single travelers this might be OK, but do not let them know if your are there in Hoi An for business. I will not use this homestay again I have stayed in Guest Houses in Malaysia, Bangkok, and Singapore that was way better then this place.
Reviewed July 27, 2017
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10.0
Alenka from Slovenia
Couple
Superior Double
Stayed 2 nights in July 2017
lovely home stay
friendly owner, clean rooms and great location
Reviewed July 23, 2017
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10.0
Ashley from United States
Couple
Superior Double
Stayed 3 nights in July 2017
LOVED this place
I honestly would've moved in here if they'd let me. Great family, really nice property and rooms, free bicycles, wonderful breakfast. The location is a bit out of town but for us that was great because it was only a 10 minute cycle into the main area and the street we stayed on was very calm and quiet. Definitely recommend!
Reviewed July 09, 2017
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8.4
Ane from Norway
Couple
Superior Double
Stayed 2 nights in May 2017
Excellent
Nice and clean room, decent breakfast. Free bikes for loan which was great. A bit away from the old town center.
Reviewed July 05, 2017
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9.2
Suzie from United States
Group
Deluxe Twin
Stayed 2 nights in May 2017
If you like quiet, clean, and friendly staff...stay with Emily!
An old friend and I met for a couple of days in hoi an and found the Phoenix online based on price point more than anything else. Upon arrival, we were so pleased to find our room to be incredibly large, high ceilings, a bathroom with a bathtub, AND a private balcony! We ended up staying four nights we were so comfortable! In addition to the wonderful room, we had a delicious breakfast included each morning. And most importantly, the owner, Emily and her sister were wonderful hosts. We utilized the free bicycles several times and rented a motorbike for five dollars for the day. Emily had a plethora of information, let us park our bicycles for free at her sister's clothing shop in town, and was completely responsive to any requests we had. The guesthouse is a bit outside of old town, which we personally liked, very quiet, yet convenient to a mini market for small things, a five minute bicycle ride to old town, and a fifteen minute ride to the beach. I would absolutely stay at the Phoenix again if I were in Hoi An and I encourage you to do the same!
Reviewed May 18, 2017
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9.6
Shane from New Zealand
Couple
Superior Double
Stayed 2 nights in April 2017
a great little place on the quiet side of town
Definitely the best bed we've had in 3 months! very nice 3 story hotel/home and family, free push bikes, great free breakfast with options, cable T.V, great value for money here. very pleased, we booked for 2 nights and ended up staying 4.
Reviewed April 08, 2017
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123
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Phoenix homestay hoi an
|Excellent 9.0
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