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Phoenix Hostel
Phoenix Hostel
Phoenix Hostel
Phoenix Hostel
Phoenix Hostel
Phoenix Hostel
Phoenix Hostel

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8.5

Excellent

1,049 reviews

1,049 reviews

Housekeeping8
Breakfast6
Internet1

Such a great place to spend the night.

Jayson
- Sep 1, 2021
See map

9

Exceptional

Location rating score

Exceptional location - 10 meters from city center
Popular neighborhood
Exceptional for walking
Walkable places
Hualien Railway Culture Park

140 m

The Remains of East Coast Line Railway

180 m

Tzen's Mochi Shop

190 m

Hualien Dongdamen Tourist Night Market

200 m

Dongdamen Night Market

200 m

Popular landmarks
East Gate Night Market

390 m

Hualien Cultural & Creative Industries Park

700 m

Pine Garden

910 m

Chisingtan Scenic Area

6.4 km

Farglory Ocean Park

8.3 km

Closest landmarks
East Gate Night Market

390 m

Flower Space

390 m

Hualien Post Office Nanjing Street Branch

420 m

Qixing Lake Binhai Bicycle Road

430 m

Honey Bee Town Shop

440 m

Phoenix Hostel

No.5, Fuxing St., Hualien City, Hualien, Taiwan, 970 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hualien City part of Hualien, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taroko Gorge. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of Hualien

Check-in/out [private]

230 meters to public transportation

380 meters to East Gate Night Market

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations."

Facilities

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

Game room

Shared kitchen

Shared kitchen

Laundry service

Tours

Your dates are popular among travelersPopular destination! Properties in Hualien are being booked every minute!
Value for money8.7
Distance to city center0.75 km
Location rating9.0
Nearest airportHualien Airport (HUN)
Distance to airport5.6 km

Rooms available at Phoenix Hostel

1 Queen Bed for 2 People in Dormitory - Mixed
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 1 double bed
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1 Person in Dormitory - Mixed
...
  • Room size: 5 m²/54 ft²
  • Shower
  • 1 single bed
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Double Room
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 double bed
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Family Room with Shared Bathroom
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 2 single beds and 2 double ...
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Quadruple Room with Shared Bathroom
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 2 double beds
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Double Room with Shared Bathroom
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 double bed
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Family Room with Shared Bathroom
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 4 double beds
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Single Room with Shared Bathroom
...
  • Room size: 7 m²/75 ft²
  • Shower
  • 1 single bed
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Double Room
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 double bed or 2 single be...
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Single - Room
...
  • Room size: 7 m²/75 ft²
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Frequently asked questions

What time is check-in and check-out at Phoenix Hostel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Phoenix Hostel?

If you're looking for an easy way to get around Hualien with private transportation, the hostel can arrange both taxis or car rental.

What is the smoking policy at Phoenix Hostel?

Phoenix Hostel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Phoenix Hostel?

Eastern Railway Site is the closest train, metro, or bus station, about 180 m away from Phoenix Hostel.

What restaurants are nearby Phoenix Hostel?

Phoenix Hostel is located in Hualien City, famous for good restaurants such as San You Seafood, Oops Café and Chen Ji Zhuang Yuan Congee Shop.

What popular shopping places are close to Phoenix Hostel?

Located in the Hualien City area, Phoenix Hostel is close to great shopping choices like East Gate Night Market, Hualien Dongdamen Tourist Night Market and Dongdamen Night Market.

What are popular attractions near Phoenix Hostel?

Guests at Phoenix Hostel can easily visit Hualien Cultural & Creative Industries Park, Pine Garden and Nanbin Park located in the Hualien City area.

What popular natural sightseeing spots are close to Phoenix Hostel?

Phoenix Hostel is located in the Hualien City area, which is famous for natural sightseeing destinations such as Qixing Lake Binhai Bicycle Road and Four-Eight Highland.

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Explore the neighborhood

What people love about Phoenix Hostel

  • 10

    Exceptional

    "Such a great place to spend the night."

    Jayson

    |

    September 1, 2021

  • 9.2

    Exceptional
    Location

    "The hostel was at Hua Lien's central and easy to transport to other places."

    Thi

    |

    April 23, 2021

  • 8.8

    Excellent
    Breakfast

    "The breakfast is also good considering the price and the bunk beds are comfortable and provide a reasonable amount of privacy for a shared room."

    Michael

    |

    April 23, 2021

Property ranking|Compared to 1,488 Hualien properties
See all rankings
Location score
9/10
Value for money score
8.7/10
Service score
8.5/10
Cleanliness score
8.3/10
Better than
90
%
of Hualien properties
Better than
82
%
of Hualien properties
Better than
76
%
of Hualien properties
Better than
74
%
of Hualien properties
Overall rating:

8.5

Excellent
1,049 reviews
Cleanliness
8.3
Facilities
8.1
Location
9.0
Read all reviews >
What travelers say they love:
Top marks for cleanliness, service and value;
Michael from Taiwan
Solo traveler
More about Phoenix Hostel

More about Phoenix Hostel

Phoenix Hostel

Wake up to a magical day and enjoy all that Hualien offers with a stay at Phoenix Hostel.
Phoenix Hostel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hostel's free Wi-Fi internet access. The hostel provides taxi and car hire services to help you get to where you want to go in Hualien. If you want seats to city's best entertainment, you can get help through the hostel's ticket service and tours.
The hostel's on-site laundromat helps you keep your favorite travel outfits clean so you can pack less. The hostel is entirely non-smoking, ensuring a clean air environment.


Dining and things to do

If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
Phoenix Hostel offers wonderful recreational facilities for guests to enjoy. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

Take some time to explore Hualien. Sit on the sand or sip a drink in leisure at Chisingtan Scenic Area located 6.4 km away.


Reasons to stay here

Rooms here are cheaper than 84% of accommodations in the city.
This hostel's food and dining score higher than 84% of accommodations in the city.
This hostel scores higher than 90% of accommodations in the city for its location.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

5 mentions

Housekeeping

4 mentions

Taxi

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Game room
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Doorman
  • Elevator
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

Access

  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Bicycle parking
  • Rental car
  • Taxi service
Food and dining
Breakfast options
  • American
Location
No.5, Fuxing St., Hualien City, Hualien, Taiwan, 970
Exceptional
Location

9

Airports

  • Hualien Airport (HUN)
    5.6 km 17 min drive
  • Taichung Airport (RMQ)
    107.3 km

Public transportation

  • Eastern Railway Site
    180 m
  • Hualien Train Station
    2.2 km

Hospital or clinic

  • Chinese Clinic
    1.6 km

Shopping

  • East Gate Night Market
    390 m

Convenience store

  • 7 Eleven
    210 m

Cash withdrawal

  • ATM
    110 m
What's nearby

Popular landmarks

  • East Gate Night Market
    390 m
  • Hualien Cultural & Creative Industries Park
    700 m
  • Pine Garden
    910 m
  • Chisingtan Scenic Area
    6.4 km
  • Farglory Ocean Park
    8.3 km
  • Eternal Spring Shrine
    20.4 km
  • Shakadang Trail
    20.8 km
  • Taroko Gorge
    23.0 km
  • Qingshui Cliff
    24.6 km
  • Taroko National Park
    27.2 km

Nearby landmarks

  • Hualien Railway Culture Park
    140 m
  • The Remains of East Coast Line Railway
    180 m
  • Eastern Railway Site
    180 m
  • Tzen's Mochi Shop
    190 m
  • Dongdamen Night Market
    200 m
  • Hualien Dongdamen Tourist Night Market
    200 m
  • Nanbin Night Market
    240 m
  • TW D Park
    260 m
  • Dasin Farm
    280 m
  • Rainbow Night Market
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 6 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until21:00
  • Check-out from00:00
  • Check-out until11:00
  • Reception open until21:30

Getting around

  • Distance from city center0.75 km
  • Travel time to airport (minutes)15

The property

  • Local Tax ID/ Rental License94744118
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors3
  • Number of rooms 30
  • Room voltage110
  • Most recent renovation2018
Property announcements

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Reviews of Phoenix Hostel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.3
Facilities8.1
Location9.0
Service8.5
Value for money8.7
High score for Hualien
Rating
9+ Exceptional (155)
8-9 Excellent (47)
7-8 Very Good (53)
6-7 Good (18)
<6 Below Expectation (40)
Time of the year
Mar - May (72)
Jun - Aug (94)
Sep - Nov (74)
Dec - Feb (73)
All guests (1,049)
All languages

Show reviews that mention 

Showing 313 verified guest comments
12345
10.0
Exceptional
Lester from Singapore
Solo traveler
Stayed 2 nights in September 2018

Decent Location, Nice Toilets, Big Beds, Value for Money”

I guess my title sums it up. Phoenix Hostel is located within walking distance to Dongdamen Night Market. It is a 30 minute walk from Hualien train station (or about TWD 150 by Taxi, 6 minutes). Food: Breakfast was decent - sausages, ham, cheese slices, bread, garlic bread, salads etc. Drinks - basically a coffee machine. Beds: What I liked about the place was the beds. I can't speak for other hostels in Hualien but the beds in my mixed dorm were super single beds and queen beds - larger than the usual single bed size which was a plus for me. Nice Toilets: There are small individual toilets scattered around the building, and I mainly used the communal toilet on the first floor. That toilet had 6 smaller cubicles. What I liked about the toilets was that they had both toilet bowls and showers combined (and looked nice too!) compared to normal hostels which separate the toilets and the showers. The nearby Koufu Beef Noodle store serves nice beef noodles, if anyone is a fan of them.

Reviewed September 11, 2018

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10.0
Exceptional
Shahnaz from Malaysia
Solo traveler
Stayed 1 night in October 2019

Super Friendly”

Phoenix Hostel is near to Dongdamen Night Market. What I really like about this hostel is the staff super friendly. Apart from that this hostel is just in front taxi stand. All the uncles there are helpful. Dont worry they’ll charge you using meter starts from 100TWD. My room is big enough to place my luggage. Shared bathroom. Ohhh. Bathrooms and toilets all have water-hose near by toilet bowl. *thumb-up*. The hostel is perfect. Hoping to be there again one day.

Reviewed October 24, 2019

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8.0
Excellent
Fiffialffiyenti from Singapore
Solo traveler
Stayed 2 nights in October 2019

Ideal location to dongdamen market”

The hostel is near dogdamen market about 10mins walk. Took the mixed dorm, there are 4 beds in 1 room. Room is slightly small. Locker is provided under the bed and it is quite spacious, can keep my big backpack. Toilet and shower facilities are together. Basic toiletries (shower gel & shampoo) are provided. There is luggage storage provided. Distance to hualien train station is slightly far. Convenience store is nearby and there is laundromat a few shops beside the hostel

Reviewed October 11, 2019

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9.6
Exceptional
Ooi from Malaysia
Solo traveler
Stayed 2 nights in October 2018

Value for Money, Good Location, Clean & New”

It is a newly renovated hostel with a very cozy and spacious common area/ kitchen. The toilets and bathrooms are clean. Staffs are friendly. It is in the heart of the city near the Dong Da Men night market beside the seafront. 30 mins walk from the Hua Lien train station, bus/ taxi is readily available for hail.

Reviewed October 28, 2018

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9.2
Exceptional
Hazel from Singapore
Solo traveler
Stayed 1 night in October 2019

Nice stay ”

Very comfortable hostel, and nice breakfast. Location was near the old port where you can explore the older parts of the city. Nearby there is a lovely park by the seaside too, and not forgetting the night market for dinner.

Reviewed October 09, 2019

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6.8
Good
Giulia
Couple
Stayed 3 nights in August 2019

It could be a 5 star, but for now it's just a 3”

The staff is very nice , they let us change our room cause we didn't sleep well in the other. Bathrooms are very clean, men and women are not separate but there's some for women only. The room has 4 beds and it's quite comfortable. The lockers are under the beds and it could be very noisy sometimes, like the horrible sounds from the toilets in front of the room. The common area is nice but not enough clean, in particular the chairs. They provide a huge breakfast with vegetables, eggs, ham and so on. The only problem is the time, just from 7 to 9 am. There's a fridge where you can put your food, a coffee/cappuccino machine, tea and drinkable water for free. Nice stay in Hualien.

Reviewed August 19, 2019

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9.6
Exceptional
Soon
Group
Quadruple Room with Shared Bathroom
Stayed 2 nights in January 2019

Exceptional”

Friendly staff. Clean accommodation (rooms, washroom, pantry). In walking distance to the nearby Feng Jia Market with a taxi stand (I believe) right outside the hostel itself. Rooms are very cozy but the blanket covers feel too rough for my liking.

Reviewed January 24, 2019

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8.0
Excellent
Presentacion
Group
Stayed 1 night in December 2019

A good place to stay”

It was easy to find the hostel and the staff are good in English as well. The lady was accommodating since she offered us coffee and tea when we arrived. We left our baggage coz the check in time was 3pm and we arrived around 12pm. The place is near Dongdamen Night Market, Beibin park which has a very beautiful beach! It’s close to bike rental shops too! Breakfast and lunch are free but we were not able to take it coz we checked out at 6:30am for our Taroko Gorge tour. They let our other friend stay until 12pm tho the check out time is 11am. The bed was big and lighting is really nice! The AC works well too. The bathroom is very clean. The lounge has a lot of free stuff. They offer tea, coffee, biscuits and little snacks. Good place to stay! 👍👍 Group of 3 travellers from the Philippines 🇵🇭

Reviewed December 07, 2019

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10.0
Exceptional
Wm from Malaysia
Solo traveler
Stayed 1 night in July 2019

Awesomeness. ”

The caretaker is very kind to make sure I have a comfortable stay. He noticed that I would probably be the only female in the mixed dorm that I booked and re-arranged/upgrade for me and a couple other solo female travellers to be in the same dorm. Facilities are great especially the bathroom. Better bathroom that my own bathroom backhome. 5 star hotel shower minus bathtub. Good breakfast to start your multiday cycling trip. Lots of cyclers stays here can chat and get tips from them. Laundry is just around the corner. Dongma night Market also round the corner. - big and most well organised in Taiwan. More like funfair.Probably biggest.

Reviewed July 29, 2019

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9.2
Exceptional
Thi from Vietnam
Group
Stayed 1 night in October 2018

Exceptional”

Near the night market. Too many bathrooms to use. But in the front of hostel, the smell was not good.

Reviewed October 28, 2018

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7.6
Very good
Sheng from Canada
Solo traveler
Stayed 1 night in July 2018

Very good”

Good value for money, but staying in a shared room means that you will have to bring your own toiletries and towels (something that other hostels would have provided). Common area was well kept. Location was good (close to the night market).

Reviewed July 27, 2018

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8.0
Excellent
Lisa from Germany
Couple
Stayed 2 nights in November 2018

Good Choice ”

The hostel is new and very weil equiped. It is at the end of the Fuxing street, a taxi to the Train Station is about 140 TWD. The staff was very friendly but did not spreak that much English. Don't miss the Night Market behind the big parking space!

Reviewed November 05, 2018

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5.2
Joanna from Taiwan
Solo traveler
Single Room with Shared Bathroom
Stayed 4 nights in January 2020

Dirty room and loud”

The floor under the bed and desk was filthy, and there were blood stains on parts of the bed. Loud music was played in the reception up until midnight some nights and I could here this in the room. The hostel is well placed in Hualien but I would not stay here again

Reviewed January 20, 2020

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10.0
Exceptional
Astrid from Thailand
Solo traveler
Stayed 2 nights in March 2019

Exceptional”

This was the best hostel all over taiwan🤩

Reviewed March 22, 2019

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Thanks for your comments, hope see you next time in phoenix!

Responded March 26, 2019
Phoenix Hostel
9.6
Exceptional
Joel from United States
Solo traveler
Stayed 1 night in November 2018

Value for Money”

If a single room is all you need, this is perfect. Good bed, strong WiFi, clean shared bathroom. Free breakfast. Great value for money. About 3-4 minute walk to Dongdamen Night Market. Too far to walk to train station (over 30 minutes). By taxi, costs NT 135-145.

Reviewed November 24, 2018

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8.8
Excellent
LiTing from Taiwan
Group
Stayed 2 nights in November 2019

Phoenix travel ”

Room is actually smaller than what we see on website. And it was still very humid even we turned on the A/C to dehumidify. Was not as clean as we thought would be. Curtains were dirty and walls were thin. However, if you’re looking for cheap place to stay and done mine what’s mention above, this is a great choice.

Reviewed November 13, 2019

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10.0
Exceptional
Amanda from Sweden
Couple
Stayed 3 nights in February 2019

Valueable stay in stylish rooms”

This place overcame our expectations for the amount we payed. Located right next to the big night market and close to the ocean (quite a bit from the train station though). Breakfast was nice with a lot of vegetables and fruit! The staff also helped us with booking a bus tour up to Taroko National Park which was a lot cheaper than any other tours we found.

Reviewed February 23, 2019

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6.8
Good
Jeroen
Couple
Stayed 2 nights in October 2019

Good location and okay hostel”

The location is at the end of the central street and near the night market. The hostel good but with a little touch up it could have been great. It’s clean but is feels a bit smudge.

Reviewed October 18, 2019

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10.0
Exceptional
John
Solo traveler
Stayed 2 nights in January 2019

Excellent hostel and nice people”

Conveniently near the night market, and city restaurants.

Reviewed February 18, 2019

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10.0
Exceptional
Tan from Singapore
Solo traveler
Single Room with Shared Bathroom
Stayed 2 nights in December 2019

Review on phoenix hostel”

Hotel was clean and cosy, breakfast was good, filled with healthy goodies, l enjoyed my stay there and look forward to staying there again

Reviewed December 22, 2019

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