8.6
Excellent
/10
(2,399 reviews)See what guests said
See map
9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Great World (Da Shi Jie) 150 m
Yanzhong Greenland 160 m
Dashijie Metro Station 200 m
Wangjiao Plaza 210 m
Yuyuan Garden Metro Station 250 m
Yunnan Road Food Street 270 m
Dajing Pavilion 280 m
Shanghai Concert Hall 330 m
Communist Youth League Central Authority Site Memorial Hall 340 m
Golden Bell Plaza 370 m
Nearby landmarks
Shanghai Museum (Shanghai Bowuguan) 430 m
Yu Garden (Yuyuan) 750 m
Nanjing Lu (Nanjing Road) 760 m
Former French Concession 1 km
The Bund (Wai Tan) 1.62 km
Oriental Pearl Tower 2.24 km
Shanghai Tower 2.49 km
Shanghai World Financial Center 2.68 km
Shanghai Disneyland 19.85 km
Zhujiajiao Ancient Town 42.5 km
Phoenix Hostel

"The breakfast for 28rmb was also good with local and western style food, lots of vegetable options."

Suzan - January 31, 2020

Single Phoenix Hostel
Lobby Phoenix Hostel
Lobby Phoenix Hostel
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Free Wi-Fi

Phoenix Hostel

No.17 South Yunnan Road, People Square and South Bund Huangpu, Shanghai, China, 200000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
Close to Shanghai Museum (Shanghai Bowuguan)
Within 430 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
  • 190 meters to public transportation

  • Airport transfer

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersPopular destination! Properties in Shanghai are being booked every minute!
Value for money8.7
Distance to city center1 Km
Location rating9.2
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport14.4 km

Rooms available at Phoenix Hostel

Very good
Room comfort & quality
7.7
1 Person in 8-Bed Dormitory - Male Only
1 Person in 8-Bed Dormitory - Male Only
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 single bed
Enter dates to see prices
1 Person in 8-Bed Dormitory - Female Only
1 Person in 8-Bed Dormitory - Female Only
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 single bed
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Twin A
Twin A
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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1 Person in 6-Bed Dormitory - Female Only
1 Person in 6-Bed Dormitory - Female Only
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
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Queen Room A
Queen Room A
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
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Bunk Bed in Female Dormitory Room
Bunk Bed in Female Dormitory Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 single bed
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1 Person in 4-Bed Dormitory - Female Only
1 Person in 4-Bed Dormitory - Female Only
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
1 Person in 4-Bed Dormitory - Male Only
1 Person in 4-Bed Dormitory - Male Only
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Single
Single
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Double Room
Double Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Phoenix Hostel?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hostel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Phoenix Hostel?

Phoenix Hostel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200 CNY. Just use the "Let us know what you need" section of the booking page to let the hostel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Phoenix Hostel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hostel. For those who wish to drive their own cars, Phoenix Hostel has a car park that's close to the hostel. Parking is available for an additional charge. If you're looking for an easy way to get around Shanghai with private transportation, the hostel can arrange both taxis or car rental.

What is the smoking policy at Phoenix Hostel?

Phoenix Hostel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Phoenix Hostel

  • 8.8
    Excellent

    "Highly recommended for those who wants to stay safe and on a budget."

    Myrna

    |

    January 6, 2020

  • 9.6
    Exceptional

    "Nice halal food next door and plenty of options to explore by foot."

    Ali

    |

    March 18, 2020

  • 9.6
    Exceptional
    Staff 

    "Staff are really helpful,especially Peter who helped us a lot."

    Jordon

    |

    December 9, 2019

Property ranking|Compared to 2,673 Shanghai properties
See all rankings
Cheapest price score
Value for money score
8.6/10
Location score
9.1/10
Review score - United States
8.7/10
Better than
99
%
of Shanghai properties
Better than
97
%
of Shanghai properties
Better than
97
%
of Shanghai properties
Better than
97
%
of Shanghai properties
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Overall rating:
8.6
Excellent
2,399 reviews
Cleanliness
8.3
Facilities
7.9
Location
9.2
Read all reviews >
What travelers say they love:
The staffs are all accommodating and the one in the receptio...
Hycinth from Philippines
Family with young children
More about Phoenix Hostel

More about Phoenix Hostel

Designed for both business and leisure travel, Phoenix Hostel is ideally situated in People Square and South Bund Huangpu; one of the city's most popular locales. Only 22.2 Km away, this 2.5-star hotel can be easily accessed from the airport. With the city's main attractions such as Baiyun Temple, Yunnan Road Food Street, Dajing Pavilion within close reach, visitors to the hotel will just love its location.

The facilities and services provided by Phoenix Hostel ensure a pleasant stay for guests. Free Wi-Fi in all rooms, Wi-Fi in public areas, room service, airport transfer, restaurant are just a few of the facilities that set Phoenix Hostel apart from other hotels in the city.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Shanghai, the Phoenix Hostel is the perfect venue for an exhilarating and exciting break away.

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Most talked about facilities

Housekeeping
59 mentions
Food & Dining
22 mentions
Internet
15 mentions
Breakfast
5 mentions

What they offer

9.2
Exceptional
Staff 

"The service was exceptional with really attentive staff spea..."

Suzan

|

January 31, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Restaurant
Menu:Buffet

Nearby restaurants

Chinese cuisine
Chinese cuisine
Jia Chu XiaoGuan (YunNan South Road)
10 m Chinese
Chongqing Chicken Pot (YunNan Nan Road No.1)
30 m Chinese
Dreaming Yunnan Gourmet Specialty Restaurant
50 m Chinese, Yunnan
American cuisine
American cuisine
T&J GRILL BAR
460 m American, Italian
Pankoo (Raffles)
540 m American, Asian, Korean
KFC (HePing YingDou)
590 m American, Fast food
Asian cuisine
Asian cuisine
Gourmet Noodle House
180 m Asian, Chinese
DeXing MianGuan (JinLing East Road)
190 m Asian
ShouEr Men Xian Hui (JinLing East Road)
200 m Asian, Korean

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Phoenix Hostel from real guests

Overall rating
8.6
Excellent
From 2399 reviews
9.3Location
8.8Service
8.7Value for money
Agoda Reviews (1199)Booking.com Reviews (1200)
Rating via Agoda8.4
/
10
Cleanliness8.3
Facilities7.9
Location9.2
Room comfort and quality7.7
Service8.6
Value for money8.7
High score for Shanghai
Rating
9+ Exceptional (317)
8-9 Excellent (194)
7-8 Very Good (228)
6-7 Good (78)
<6 Below Expectation (49)
Time of the year
Mar - May (205)
Jun - Aug (168)
Sep - Nov (296)
Dec - Feb (197)
Don't miss out!Properties in Shanghai are being booked every minute!
All guests (1199)
All room types
All languages

Show reviews that mention 

Showing 866 verified guest comments
12345
10.0
Exceptional
Dinda from Indonesia
Solo traveler
1 Person in 8-Bed Dormitory - Female Only
Stayed 2 nights in November 2019

Best Hostel!”

I don't leave review often but the hospitality I received from Phoenix Hostel was amazing! Just the moment I entered the hostel, the staff greeted me cheerfully and prepared a tea (there was a free-flow tea). The room and private bathroom was super clean, they also have installed a curtain in every bed which I like. Quiet room and cosy rooftop bar. It really felt like home, I will DEFINITELY stay at Phoenix hostel again the next time I'm in Shanghai. The red-haired girl is the coolest staff, I like her spirit🤘🏽 if you read this, you're awesome!!

Reviewed December 17, 2019

thanks for staying here,we would like to see you soon. hope to see you soon.

Responded March 09, 2020
Phoenix Hostel
8.3
Excellent
Ann from United Kingdom
Couple
Queen Room A
Stayed 5 nights in April 2013

Very central and excellent value for money”

central location, price, helpful staff

If you want a plain, clean discount hotel in the centre of Shanghai to use as a base while sightseeing then go to the Phoenix. Excellent value for a central Shanghai location, very near 2 metro stations and Peoples Square. In the middle of restaurants quarter with great small shops including a small supermarket next door open 24 hours where you can buy water, milk, yoghourt etc. Small fruit shops and bakeries are also close by. The hotel is on top of its own very popular restaurant but on the 4th floor we were not bothered by noise or smell from the restaurant. All the staff were very helpful. Breakfast on the roof terrace is good. The room was clean, a reasonable size, and unusually for China, the bed was very comfortable. The dispenser in the room for hot and cold drinking water was great for making coffee and tea. Since the price is low expect the furnishings and decoration to be basic and a bit knocked about. Our 4th floor room looked out of the back of the hotel onto roofs so no scenic view of Shanghai but it was quiet. People have reported not having hot water in the shower but that only happened to us once in a week. We missed having a room safe and suggest the hotel puts in lockers for guests. We felt very safe in the hotel and in the neighbouring streets, even late at night. We would return to the Phoenix.

Reviewed May 04, 2013
8.0
Excellent
Colleen from Ireland
Solo traveler
Single
Stayed 2 nights in November 2012

Great location, average but clean rooms.”

Location. Rooftop Bar. Noodle shop downstairs.

The Phoenix Hostel, or Phoenix Hotel (the sign says hotel) was a perfect spot to be based out of for my short trip to Shanghai. It was on a busy restaurant street, full of noodles, hot pot and other Asian cuisine, with Western amenities just a block away (McDonalds and Starbucks). A quick walk over the main road and you were at Peopple's Square and walking along the main shopping drag. Despite the proximity to many places, the hotel was rather quiet, and the restaurants shut down before I went to bed (lots of eating on the streets, so that could have posed a problem). The rooftop bar was simple and friendly, with some couches and a huge picnic table for travelers to join eachother for a beer or two. In the room, there was a tv and a water dispenser (though it only dispensed HOT water...) The shower had a curtain, the towels were clean but a little worse-for-wear. I wore the provided slippers in the room. Bed was comfortable. Sheets were clean. Slept like a log. But the walls were a bit thin, and I could hear the tv from the room next door.

Reviewed November 15, 2012
10.0
Exceptional
Shaeli from Australia
Couple
Queen Room A
Stayed 3 nights in December 2017

Fluent english speaking staff, good central location, roof top bar”

There is a cool bar on the roof top of the building where you can view the city.The Chinese male staff member who works in the roof top bar is very fluent in English.All the other staff members can speak English.A lot of people in Shanghai struggle to speak English, so I am glad I stayed at this hostel because they could give me suggestions and directions etc. I was in a private room which was nice and renovated.It is about 20 mins walk to the bund and 8 mins walk to some other nightclubs.It is a good central city location.Very good atmosphere.I would highly recommend staying here in Shanghai.

Reviewed January 02, 2018
10.0
Exceptional
Jenny from Philippines
Solo traveler
Single
Stayed 3 nights in January 2020

Exceptional”

The location is perfect! Very close to Nanjing Road, Shanghai Museum, Yu Yuan Garden and the Bund. Friendly staff, clean room and serves delicious buffet breakfast. Enjoyed my 3-night stay at Phoenix Hostel!

Reviewed January 22, 2020

thanks for staying here ,we wish u have a good day.

Responded March 09, 2020
Phoenix Hostel
9.6
Exceptional
Yvonne from Singapore
Solo traveler
Single
Stayed 4 nights in December 2018

A hostel that aims to provide quality stay to all travellers”

Prior my booking at Phoenix Hostel, I read many reviews on multiple platforms. True enough, the team at this hostel constantly seeks to provide a high level of comfort to each traveler. Housekeepers were professional and diligent in maintaining the cleanliness of the place. The location was great albeit that it was a little hard for vegans to find suitable food. Great job, Team Phoenix Hostel!

Reviewed December 12, 2018

Thank you Yvonne, We wish you a Merry Christmas and Happy New Year!

Responded December 25, 2018
Phoenix Hostel
9.2
Exceptional
Suzan from Australia
Group
Queen Room A
Stayed 4 nights in January 2020

Most convenient, pretty, well priced and well placed Accommodation! Foreigner friendly”

Was delighted to find that shuttle bus #5 from the airport dropped and picked people up at the nearest corner to the hostel. For 22rmb! The service was exceptional with really attentive staff speaking good English. The breakfast for 28rmb was also good with local and western style food, lots of vegetable options. Rooms were spotlessly clean and bathroom facilities were good. We arrived during New Years (and the corona virus outbreak !) when everything was closed, cold and wet, and it was a blessing to see this hostel on a quaint street full of eating places and shops. Once the rain stopped it was amazing again to see how close it was to many places. Great work Phoenix!

Reviewed January 31, 2020
9.2
Exceptional
Paulina from Belarus
Solo traveler
1 Person in 4-Bed Dormitory - Female Only
Stayed 2 nights in January 2020

Great location, nice rooms, definitely value for money ”

Pros: location. The subway is just 5 minutes walk. People’s Square, Yu Garden, K11, The Bund are close enough to walk as well. Numerous food options along with bars and clubs are located nearby. Cleanliness. The rooms are clean and tidy so as bathrooms. Bar on the rooftop. Just a nice place to spare an evening and meet some new people. Flexibility. It’s possible to check in before noon if a bed is available. You can also leave your staff at the hostel after you checked out. Thanks for that! Staff. Very helpful! Thanks to Liz and the bartender whose name I forgot, I’m sorry. Cons: not found. Except maybe for the too loud lockers in the rooms.

Reviewed January 25, 2020

thanks for choosing staying here,we would like to see u soon. wish u have a good day!

Responded March 09, 2020
Phoenix Hostel
9.2
Exceptional
Peter from Canada
Couple
Queen Room A
Stayed 5 nights in March 2018

A Great Place to Stay”

The Phoenix is easy to find, close to the Metro. We had no trouble walking to quite a number of the city centre sites. It's also on a street with lots of small restaurants and food stalls, although the restaurant connected to the hostel was very good, so we ate there quite often. The double room is small but adequate with a comfortable mattress, good shower with lots of hot water. Internet can be spotty, but any time we had problems, the staff fixed it quickly. The staff was very friendly and helpful, although some weren't so strong on their English. Melon was wonderful in helping us make train arrangements for a day in Suzhou. We were glad to be well prepared as train stations in China can be quite daunting. Aye helped us with translating notices. Both were very interested in chatting about our adventures in the city if they weren't busy. We were very happy with our stay at the Phoenix, and would recommend it to anyone.

Reviewed April 02, 2018

Thank you very much for staying with us. We look forward to welcoming you again at the Phoenix!

Responded June 01, 2018
Phoenix Hostel
8.4
Excellent
Amanda from Canada
Couple
Queen Room A
Stayed 5 nights in November 2016

Nice place to stay in Shanghai”

We stayed at the Phoenix Hostel for 5 nights. It's a pretty big place, so it didn't really feel like a hostel (more like a hotel), but we also stayed in a private room. Perhaps a dorm room is different. It's a good location, near to the MTR and within walking distance of lots of restaurants and sights. The bathroom started to smell bad after a couple of days, which wasn't great, and the wifi was basically non-existent. It felt a bit pricey for what it was, but I think that's just Shanghai. Overall, we had a nice experience, and having a desk and kettle in the room was awesome.

Reviewed December 01, 2016
10.0
Exceptional
hyeonu from South Korea
Solo traveler
1 Person in 8-Bed Dormitory - Male Only
Stayed 1 night in January 2015

I was really satisfied.”

1st. Good speaking English staffs 2nd. Good location hostel 3rd. safety and convinient facility

Was really satisfied the Phoenix hostel. The staff who speaks really well gave me good Shanghai informations. And good wi-fi in the dorm. Also good locker key and entrance & room security kard. Really amazing the price. Nice!

Reviewed February 03, 2015
8.7
Excellent
Tian from China
Solo traveler
Single
Stayed 18 nights in January 2013

Phoenix Bar, Sandwich, Feel as home”

Phoenix Bar on the roof

A bar called PHOENIX is on the roof of the hostel. You can have breakfast in the bar, where you can eat the most delicious egg sandwich in the world. also, the bar will provide coffee, beer, wine, and other beverage. Shanghai is a crowed, polluted, and noise city, but you will feel warm, happy, and peaceful when you enter the bar. The bar manager is a very nice guy. Phoenix Bar left me with my most precious memory in Shanghai.

Reviewed February 11, 2013
8.4
Excellent
stirland from United Kingdom
Solo traveler
Single
Stayed 3 nights in October 2016

Great location ”

Stayed here for 3 nights. Quite easy to find. A 10 minute walk from People's Square metro station and about 20 minute stroll to the Bund. Many shopping placing available nearby. Rooms are small but for me was comfortable. Clean, and the bed was comfy. Reception staff are very helpful and you can book things from the desk. A friendly bar on the roof top also available is a laundry facility. Internet is a little slow especially at peak times when many people must be logged on. There is a resturaunt with a plentiful menu. Easy to get around from the hotel. A taxi to Shanghai airport is 200 Yeun, necessary if you have an early flight as the metro doesn't open till around 5.30am. Good budget hotel for those wishing to be in a location to sightsee .

Reviewed October 28, 2016
10.0
Exceptional
Gareth from United Kingdom
Solo traveler
1 Person in 8-Bed Dormitory - Male Only
Stayed 2 nights in June 2018

Great hostel in an excellent location ”

This is a great hostel only a few minutes from tyre nearest metro station. There are loads of good restaurants nearby and it's not far to walk to The Bund. Rooms are nicely laid out and have good sized lockers. The beds could do with slightly thicker mattresses but they're fine. The rooftop bar is a really good space and the staff working there are nice. Bathrooms are really clean and there's plenty of showers. I'll definitely stay again next time I'm in Shanghai.

Reviewed July 06, 2018
8.8
Excellent
Alfred from Canada
Solo traveler
1 Person in 8-Bed Dormitory - Male Only
Stayed 3 nights in December 2019

Great location, functional”

Great location near two metro stops, loads of food options, and walkable distance to East Nanjing road, Shanghai Museum, People's Square, the Bund and Yu Garden. The hostel did try to organize some activities but participation was hit and miss by the hostel guests.

Reviewed December 22, 2019

thanks for staying here, we would like to see you soon. have a good day

Responded March 09, 2020
Phoenix Hostel
7.7
Very good
Joanne from Malaysia
Group
1 Person in 8-Bed Dormitory - Male Only
Stayed 1 night in October 2014

Suitable for backpacker”

value for money, good location, helpful staff

It is suitable for backpacker with small luggage. I was traveling with a colleague after our business trip. It was the last night in Shanghai for us, but we went in with 1 big and 1 small luggage individually. So it was kinda inconvenient not only for us but also for the roommate. We booked a mixed dorm for 8,toilet and bathroom are inside the room, for those who not use to sharing and waking up in the odd hour to disturb others, better don't choose this hostel. Roommates switch off lights before 10pm, we have to use the individual light (like study lamp) to packed our luggage before we go to airport in the early morning. It is very cheap, hostel also clean. Staff are helpful also. The hostel is close to the DaShiJie MRT station, the is an exit/entrance with lift. Can't remember the number, but is located at opposite road of the closest exit/entrance to Phoenix hostel.

Reviewed November 05, 2014
8.3
Excellent
Joselito from Philippines
Solo traveler
1 Person in 6-Bed Dormitory - Female Only
Stayed 2 nights in December 2013

Wonderful. Nice location and very helpful staff.”

Good location, excellent staff, and nice wifi connectivity.

My stay at the Phoenix Hostel was actually good. It really had a good location and very helpful staff. They let me check-in so early in the morning thanks to room availability for no fee. And the room is acceptably clean. My only concern for this hostel is the bathroom. There were no toilet napkins in the bathroom. But more importantly, they shower curtain was raised to high above the ground. So when you shower, the curtains didn't really do a good job in keeping the water inside the shower area. Also, she might have just missed our room, but on my 2nd day the bathroom wasn't cleaned by the cleaning lady. Other than that, no major problems. If you'll be out most of your stay there and just be at the hostel to sleep and shower, this hostel is a good option.

Reviewed January 12, 2014
10.0
Exceptional
Justin from United States
Couple
Queen Room A
Stayed 4 nights in October 2017

Great hostel! ”

This place is in a great location and served as a great hub for our days out visiting Shanghai. The metro is just around the corner, and there are many restaurants to choose from. The staff is very helpful, especially Mason, who helped us sort out bicycles and other odds and ends. The upstairs bar is also a great spot, and offers nice views (and beers). Despite the bar and backpacker clientele, the Phoenix was quiet and peaceful (though I suppose our room location had something to do with this. ) Highly recommended!

Reviewed October 08, 2017
7.7
Very good
SUSANTO from Indonesia
Solo traveler
1 Person in 8-Bed Dormitory - Male Only
Stayed 4 nights in March 2015

Money worth staying budget hostel”

Strategic Location, Attentive Staff and Comfort Room

It was a great stay during my visit to Shanghai and it's really a nice budget hotel with attentive staffs and comfort room. Although it's onle a hostel but it's a pleasant stay during my trip and it's near DaShiJie subway station and near to tourism attraction location such People Square, Nanjing Road, Shanghai Bund, etc so would like to recommend this hostel to all budget travellers to stay here when you visit Shanghai.

Reviewed May 07, 2015
10.0
Exceptional
Emily from United States
Solo traveler
1 Person in 8-Bed Dormitory - Male Only
Stayed 1 night in January 2014

convenient, friendly, comfortable”

en suite bathroom, English speaking staff, centrally located

The staff is super friendly and helpful at Phoenix Hostel. The dorm rooms are clean with en suite bathrooms and cabinets for your luggage (you provide the lock). There is a rooftop bar and patio that was pretty nice with a friendly staff. Easy access to the subway and basically the halfway point between the Hong Qiao Train Station and the Pudong International Airport.

Reviewed January 29, 2014
12345
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