Recent customer comments

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based on 434 reviews
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 9.0
  • Room comfort and quality 7.7
  • Service 8.2
  • Value for money 8.5
  • Food and dining 7.0
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Pyungsik from South Korea
Solo travelers
1 Bed in 8-Bed Dormitory (Mixed)
Stayed 3 nights in May 2016
one thing..
Everything is good except bedbug. 8 mixdom..
Reviewed May 30, 2016

Felik from Indonesia
Double A
Stayed 2 nights in April 2016
Good location & many delicious food around
Only 300 meters from station. And so many delicious food around ( xia long bao, etc )
Reviewed May 09, 2016

Di from New Zealand
Families with older children
Double A
Stayed 3 nights in April 2016
Clean & cheap
The Phoenix was all we needed - neat and well located with helpful staff. The rooftop garden was a lovely added extra which we enjoyed. We'd definitely stay again.
Reviewed May 06, 2016

francesca from Italy
Double A
Stayed 2 nights in April 2016
Great location
Reviewed May 03, 2016

David from Czech Republic
Double A
Stayed 2 nights in April 2016
Value for money
Good value for money, clean room, very good restaurant.
Reviewed May 01, 2016

Helen from United States
Solo travelers
Stayed 1 night in April 2016
Good place for the price
I enjoyed my stay here. The location is a little bit of a walk to the bund, but it makes for a great experience walking and taking photos. I would recommend this place to others and would stay here again. They staff was very friendly and helpful.
Reviewed April 24, 2016

yunpei from Taiwan
Solo travelers
Double A
Stayed 2 nights in April 2016
great location, clean room, good for visitors only to sleep
Good experience at hostel, will book next trip in SH.
Reviewed April 23, 2016

Rey from Philippines
Solo travelers
Stayed 5 nights in April 2016
Single room is bad
No value for money for the single room.
Reviewed April 22, 2016

Betina from Germany
Solo travelers
Twin A
Stayed 3 nights in April 2016
Great Location, clean room, nice rooftop bar 😀
Near Metro, lots of restaurant, ........
Reviewed April 19, 2016

Apisak from Thailand
Double A
Stayed 5 nights in April 2016
Budget hotel on best location
Well located, not far from People's Square and the subway. Nice and helping staff.
Reviewed April 19, 2016


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