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Phoenix Hotel
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7.4 Very good location
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7.4Location
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Very good
From 610 reviewsSee what guests said
7.4
82% would recommend to a friend
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
VIP
...
  • No view
  • 77 m²/829 ft²
  • 1 queen bed
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Standard
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  • No view
  • 15 m²/161 ft²
  • 1 queen bed
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Deluxe
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  • No view
  • 15 m²/161 ft²
  • 1 queen bed
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Verified guest reviews

Agoda Reviews (610)
Filter by guest type:
Cleanliness6.9
Facilities7.5
Location7.4
Room comfort and quality7.5
Service7.6
Value for money7.6
Provided by verified guests of Agoda
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12345
10.0
gregory from Australia
Solo traveler
Standard
Stayed 2 nights in December 2017
Exceptional
ive already submitted my review.
Reviewed December 14, 2017
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10.0
gregory from Australia
Solo traveler
Standard
Stayed 15 nights in November 2017
numero uno
outstanding very friendly helpful well mannered staff.the manager is a 10/10 person with a gud hart a peoples person.all the negative guests that stay there are obviously just whingers & shud go elsewhere.its clean safe relaxing & i recommend it to any traveller.
Reviewed December 10, 2017
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9.6
Melvyn from United Kingdom
Group
Standard
Stayed 2 nights in December 2017
Stayed there twice now and will definitely stay there again.
Friendly staff, good food in the restaurant. In a very peaceful area but just a trike ride away from the nightlife.
Reviewed December 05, 2017
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10.0
Peter from Australia
Solo traveler
Standard
Stayed 14 nights in October 2017
Again they ask
Happy to say it is good place to stay will return I am sure when i next visit Philippines
Reviewed December 01, 2017
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10.0
Peter from Australia
Solo traveler
Standard
Stayed 5 nights in October 2017
here again
I have visited this hotel so many times and Agode keeps asking for a review well the hotel is good the staff are excellent and i like being there
Reviewed November 19, 2017
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10.0
Anonymous
Solo traveler
Standard
Stayed 7 nights in October 2017
Friendly
This hotel I have stayed at many times because it is Friendly the management and staff are very helpful. The pool is well maintained unlike many in Asia. The restaurant is available 24/7 which is great and the room service cost is same as in restaurant. The plus is that it is expat owned and run and virtually all the guest are expats or vacationers so you feel at home here and very safe. I would be happy to recommend this hotel I wish them a merry Christmas and happy new year
Reviewed November 06, 2017
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6.8
gary from United States
Couple
Standard
Stayed 1 night in October 2017
Good
Good for the price
Reviewed October 30, 2017
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8.4
hosei from Japan
Solo traveler
Standard
Stayed 3 nights in October 2017
90
Good for price
Reviewed October 30, 2017
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6.4
JOHN from United Kingdom
Solo traveler
Standard
Stayed 4 nights in July 2017
Good
Phoenix is the best located hotel for me since its too noisy nearer to the town. Price is right and staff are obliging. I have to give one star for cleanliness as honestly, its never as clean as I would have hoped. One star also for facilities as they still have TVs that belong in museums (even some of the flat screens in the more expensive rooms are LCD - or is that LOL).
Reviewed October 16, 2017
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4.4
JOHN from United Kingdom
Solo traveler
Standard
Stayed 4 nights in September 2017
Very conveniently located, but dirty and outdated
Nicely located away from the entertainment center. Friendly staff. Good size rooms. Cleanliness EXTREMELY lacking, most rooms I've stayed in have very old and outdated amenities, eg they still have CRT TVs, bathrooms are filthy with very old tiling and decor!! I did get a room once that had a plasma flatscreen, but it was so old it wouldn't play a movie from USB. Restaurant is overpriced compared even to the Puzzles cafe next door. Recently I waited 20 mins for my meal before I was told my choice was not available. No pool table. Walking to the room is on a decrepit carpet with walls that were artexed in the sixties style. Lights are not even the same type throughout. Frequent brownouts (no backup power). The whole place needs a big overhaul. It hasn't been invested in for a very long time.
Reviewed September 19, 2017
1 traveler found this review helpful. Did you?|
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